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I was a loyal Honda owner for over 20 years. My first car was a Honda Civic followed by 3 Pilots, 1 CRV, and 1 Odyssey. My husband was also loyal to Honda and had 5 Accords and 1 Odyssey. We were a Honda family which made us feel like we were cheating on a long-term relationship. My favorite was the Pilot, so I was pretty skeptical. HOWEVER, let me just tell you that the Hyundai Palisade sells itself. It's great when you have a good salesperson, but looking at what you get for your money is incomparable. Hyndai has the tech thing figured out with chargers everywhere, even on the seats. I also love how Hyndai gives you a choice of seat types (bucket or bench) when buying a new car without charging you. I love their warranty period, which is almost double Honda's, and I love their new 3-year maintenance plan. The final push for us was comparing the safety ratings. The 2020 Palisade scored .6 of a point over the Pilot. I can't believe we made the switch after all these years, but I'm totally in love with my new car. Honda really needs to step up their tech features because Hyundai is outsmarting them in a lot of ways.Read more reviews at Cars.com
Cherae was amazing. I love the special one on one time she spent with me to help me fully understand the technologies of this vehicle. She helped me in so many ways and went above and beyond what I ever expected.
The team at Lithia Hyundai Reno we’re great to work with. Once I was able to locate this truck they stayed in constant contact to help me secure the truck. I have been looking for this type of truck for 3 months and was so delighted it was available, my dream truck! I drove up from the Bay Area to pick up the truck. They were very welcoming Upon my arrival. Matt and Cherae even brought the car rental back for me so I could just drive the truck home. From Cherae taking my first call to Matt helping me secure the truck to the finance manager Chris. It was effortless. Thank you team Lithia, was worth the trip!
Cherae was great to work with and I left with my Amazing Tucson! I am very happy with Lithia Hyundai. I would definitely refer Cherae as well as Lithia.
I’ve been looking around to find a good deal for a new car, luckily i was able to connect with this Hyundai Dealership. The transaction went very smoothly. Cherae and Larry was very helpful and accommodating. They are very professional and provided great customer service. They answered all my query on point and made sure i got everything i needed. It was a great experience and i will surely recommend them to my friends. I am happy with my new car.
We were contacted by Lithia Hyundai by email then phone to look at their vehicles and trade our leased Santa Fe early before December. We spoke with Holly Jensen about our desires and she went to work and updated us the next day that she had inventory on their lots that would meet our needs. She then went above and beyond to explain to us the options available and we were very impressed by not only her professionalism and knowledge but how careful they were observing all COVID precautions. Holly made everything thing exciting and seamless in preparing our vehicle purchase and even assisted us in getting the zero percent financing that we qualified for with first responder discount also. We will without hesitation be recommending Holly and the Dealership to our friends and family !! Thank you again Holly for this Great experience, Linda and Scott Hawley
Holly Jensen is amazing! I went in hoping to get into something newer and bigger in my budget and Holly did everything she could to get me into something that day! I absolutely love my Hyundai and will recommend anyone looking to get into a new car to Holly at Lithia Hyundai! Bryan Ogg also helped me through the paperwork process and kept it short and sweet and filled with laughs! I’m not a big fan of the process of getting a new car I can’t stand when they try to scare you into it saying your car will die or keep giving you prices way over your budget, with Holly Jensen she personally doesn’t do any of that!
There is nothing better than top notch service. I was looking for a car for my 16 year old and a friend recommended Hyundai Reno and touted the tremendous service she continuously gets. I have to say she was right. Holly our sales person made things so easy for us she even drove to Tahoe to pick up our trade in. Who does that? There was no pressure to buy and really listened to what we were looking for! Will definitely come back When my son gets his license! Thank you Holly.
My service advisor is awesome, very fast service, on time and no hassle, will surely back again to have my car service, all staff are very accommodating
Lythia Hyundai of Reno was amazing! Mathew Reed was our sales agent and he was incredibly helpful. We were in and out with our new car in less than 2 hours. I came back a couple days later for an auto detailing (as I purchased on Sunday when the service center was closed) and I was in and out in less than 40 minutes. Mathew got my car right in to the service department and was so courteous and hospitable towards me while I waited - so impressive, even after the purchase was done. We will absolutely be back!
Had one of the greatest experiences bring my vehicle in. Very quick and easy. Did a great job on servicing my 2020 palisade. Definitely recommending people purchase there as well as have their vehicle serviced.
To whom it may concern, My Wife and I bought two vehicles from you a 2018 GMC Yukon and a 2016 Chevy 2500 diesel. The sales experience was amazing with Matt he was very friendly, prepared and overall a stellar salesman. I would buy another car from him in a second A+. Our experience with Devin in finance was amazing he was very personable, friendly, funny and made signing our lives away and enjoyable experience If that is even possible but he did A+. I do have one VERY negative interaction that I would like to point out was the experience with the sales manager. I know it is their job to play hardball and haggle with the customers of which we had no issue with and he met us where we wanted to be at our price points. The disturbing factor of him was how he treated Matt. He treated Matt as if he was a little pet. Go for this go for that. He was very condescending and rude towards him which made my wife and I very uncomfortable. He spoke to him as a little child. It was disturbing F-. The sales manager whom I do not remember his name and for good reason due to the treatment of his coworker or “underling” as he treated him is the only reason that I did not give a five star review with our experience at your establishment. I can only hope that someone will have a chat with that sales manager who came to talk numbers with us and treats his fellow employees like puppets other than that it was great.
Mathew was very kind and patient with me during this process! It was my first tome buying a car, and I can thankfully say I left completely satisfied and got exactly what I wanted! Chris in Finance and Matthew were amazing as well in making sure I was taken care of and took the time to explain everything to me. I could not have had a better experience in purchasing my first brand new car!
We were quickly greeted by Pete, who let us take the test drive without a bunch of formality. We picked our car, found the color combo and we were off. Sales management made the deal by sticking to what they had first told me, making adjustment to maintain my expectation. Brian in finance was easy to work with through the process. I can only hope my ongoing relationship through the maintenance and upkeep of the purchase will be as easy and pleasant as its beginning.
This dealership is tops as the lead salesman cares about his clients and the service man Lance Smith is equally caring. This teamwork is hard to beat!
Fantastic buying experience. Hannah was great! She even brought the car and paperwork to me. What a great way to facilitate a sale during the COVID-19 pandemic.
Really helpful and they're willing to work with you. Great environment no stress and you feel at ease they explain everything so there's no miscommunication.
I came in after I got a flyer in the mail advising me I could trade in my Hyundai and upgrade! I saw it as the opportunity I've been looking for to get the car of my dreams, the Hyundai Ioniq Hybrid! My sales adviser was Garret. He was very personable and we talked while our credit was being run and everything processed. He was upfront and honest throughout the transaction. We were approved and the Sales Manager came out to run the numbers by us and get the final approvals. We talked about each option and were able to come to a final agreement. Bryan was great in the Finance Department. He explained each option to us through the process and asked us about the different warranties and guarantees we might be interested in. He explained each option for our understanding and made sure we were fully understanding of what we were paying for. I don't plan on buying a new car for a LONG time as I have my dream car now, but when I am back in the market I will definitely come back to Lithia Hyundai!
Amazing customer service. I cannot remember the name of the financial dept. He was just as amazing and 5 stars. Will be a returning customer.
I am happy with my purchase and got a good deal for my car. Staff were professional and efficient. No concerns with my experience at Hyundai.
Bryan Ogg helped me and my significant other get our dream cars when we both thought it would be impossible. Bryan and Ron worked together and made sure that we weren’t stressed out and made sure we were comfortable. Not only did they make the car buying process much easier on us, but they made buying a car fun and enjoyable. A huge thank you to Ron and Bryan for making our experience enjoyable, less stressful, and less difficult!
Very happy with Lithia Hyundai of Reno. Everyone was friendly and helpful and made for an easy and relaxing buying and service experience. Will recommend you guys to anyone in the hunt for a new car.
This is an awesome car dealer to buy a car from very funny and nice People that works there. It was an easy process to get approved for a loan for a used vehicle
Couldn’t have asked for a better car buying experience. Thank you Reno Hyundai! Eddie was very knowledgeable and made sure our experience was top notch!!
When I was in to have car serviced I talked to Joe about lease or new car. He was very helpful. Larry Farrell brought the car out for me to see and explained some of features of the car. Larry was very patient and helpful. Larry delivered the car later that day. He helped me with taking plates off my car and making sure I know what to do. I have texted him a couple times since and he has always been very friendly and helpful. Devin in finance was also very helpful. I find all the staff there to be very friendly and helpful.
Great service was a no hassle situation and I got exactly what I wanted plus more . They were able to help with my trade in and it didn’t take much hassle . I recommend lithia Hyundai 10/10.
It was easy and I had a great experience Richard was extremely informative and strait forward He set me up with exactly what I wanted for the right price
This is the third SUV I have purchased from Lithia Hyundai, Richard has been the salesman for the last two. By far, he is the best salesman I have ever dealt with, he takes the time to know his customers and does not rush the sales process. He's very friendly and doesn't try to pressure you into something above your price range.
Rich Dvorak made buying my new car very easy and pleasant. I bought my first Hyundai from him so called him again this time around.
Service was excellent. Richard was fantastic. There ad discription was a little off but I'll have to live with it. But I am very happy with the truck.
The dealership and service center are great. And always have smiles on there face. Thank you guys so much for everything you do. Have a great day
It was very easy booking the appointment for an oil change. Quick service. Lance was great! Shuttle service is also great if you don’t want to wait.
Service is excellent they not only service Hyundai but any make or mode car you may have with the utmost care. I also take my Dodge Truck to them for excellent care.
This was my first Hyundai purchase. Don’t even look at Subaru. Hyundai is where you need to buy your next all wheel drive vehicle. My salesperson was Pete M and he was professional, knowledgeable, respectful and has a great sense of humor. I love my Santa Fe!
Walked in wanting a Santa Fe and came out happier than ever , absolutely love my new Santa Fe ! Will definitely continue buying from lithia Hyundai.
Great service with Tabatha ...She always is a pleasure to deal with...She gets me in and in a timely fashion..Lets me know about any issues with my vehicle.
This was my first experience with Hyundai and although my payments are a little more than what I wanted I HAVE LIFETIME EVERYTHING!!!!! I also felt like Tony was the most informative and patient representative cause I'm not sure even I could have helped me explain everything.
Everyone at this dealership was so friendly and helpful. I was made to feel like a priority and that they were doing everything they could to help me get the best results and be happy with buying a new car.
Tabitha is my absolute favorite. Every time I visit service dept they are so swamped and Tabitha is always so calm and collected, very kind and patient. She’s been my advisor since my first vehicle and has done absolutely everything she can to ensure that I’m 100% comfortable after the purchase new car! She’s been so extremely patient and kind while helping me, on top of handling many other things I’m sure! Which I am so extremely grateful for! Her customer service and ability to be patient and remain calm and collected while dealing with awry people with car services/problems should be duly noted, as that’s key to making sure your customers leave happy! A dedicated, hardworking employee! Thank you Tabitha!
Tony R. and Joe C. have gone absolutely above and beyond to ensure that I’m totally satisfied, even after my purchase. It’s obvious they both take pride in what they do with great integrity and intentions in making sure they help their customer as much as possible and keep them happy afterwards. Both are superior in customer service, and fantastic salesmen. !
I highly recommend your dealership! I love Hyundai’s. They are reliable, smart looking and a fraction of the cost of Toyota or Honda! Joe and Tony were wonderful to us, I am so happy with our two new cars!!
You guys were great. Got the car I wanted, and the customer service was impeccable. Mr. Young was great, didn't waste my time, and got me the car I requested.
My first experience buying a car robby was super cool. I have no/bad credit they got me a loan. Amazing place check them out if you are in need of a car honestly it was a blessing.
I liked her well enough. I wss especially surprised that she wss willing to bring the car to me. I live in Gardnerville. Good job.
My expectations at first where Lithia may not be able to help me get a loan for a used car. After working with Cherea we found the right car and financing. It took longer than I expected but I was very pleased with the service.
My sales person was nice. Unfortunately he took a job with another dealership. Cherae Cozzi is awesome!!super helpful! I will definitely contact her in the future!!
My salesman Robert was very helpful thru the process of buying vehicle. Every step of buying was fluid and people of Lithia hyundai were all great.
Everyone was great!!! Very professional and nice! Helped me with all of my questions and thought the process of getting a new car. Will recommend to anyone.
I am very pleased with this dealership Tony Roach was great Tom the used car manager was amazing Dylan they all were great I will buy a car here again
The people that attended me were outstanding from start to finish. From calls at specific hours to match my work schedule to an appointment on a day that would benefit me. Thanks so much for the help.
Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal with her.
lance smith, service department is kind and courteous and is always spot on. scott robert is the BEST and very knowledgeable regarding the dealership and business. i am very glad to drive a Hyundai. thank you kristine luna. p.s. i have also had tabatha in the service department. very good and efficient.
The people at the dealership went above and beyond to help me get the car I wanted the service was very friendly and professional. I wish I could have purchased my last car from Lithia Hyundai it’s a beautiful car great warranty with some of the best deals in town. Thanks
My experience was great! I had great customer service, I got my car that I enjoy driving it I couldn’t ask for anything better, thank you
Best place to get financed with! Everything was so quick and efficient easiest buying experience ever! This dealership is our go to for anything and everything. We will be recommending all of our family and friends here!
This dealership has been very good to me. They treat me as a valuable customer and have not let me down in the past 5 years. They go above and beyond to satisfy their customers.
As soon as I arrived I was helped very quickly. I didn't have to wait and everything was straight forward. PJ Pourjami was helpful and informative with any question I had about the vehicle i was looking at. He and the rest of the staff were attentive and nice.
Very impressed with Lithia Hyundai! The whole buying experience was a pleasure and PJ deserves a raise for his efforts to help me buy the right vehicle! Everyone at LH is awesome!
Had a 15,000 mile service done on Sat. As usual the service was great and our service desk guy was great as always. :) D
Quick Easy Fun. Not words you usually use when buying and trading in a car. But I have to say Holly Jensen went out of her way to make this car buying experience just that!! From our very first phone conversation to our time spent together at the dealership, she made me confidant that she was going to take good care of me. And heck we even had a bunch of laughs in the process. Even after buying the car, she is still taking care of me, making sure my purchase is everything I was wanting it to be. If you looking to buying a car know that you are in great hands with Holly and the team over at Lithia Hyundai Reno!! I look forward to working with Lithia Hyundai Reno for years to come....
I went in to Lithia knowing what I wanted and was immediately greeted by an amazing team of people. The process was super fast and they made me feel so welcome. They reached out to me a few times after I bought my car and even called to wish me a happy birthday. I highly recommend Lithia Hyundai to anyone looking for a good vehicle.
I purchased my vehicle from Dustin Snider 3+ years ago and I am still pleased with how easy Mr. Snider made the whole vehicle buying experience. Mr. Snider went above and beyond and was able to procure the truck I wanted at a fair and reasonable price. I could not have asked for more and will be returning to Lithia Hyundai of Reno for my next vehicle.
I am SO glad I picked Lithia Hyundai! I will never go anywhere else! They treated me like a real person not just a sale!!
Larry was Great helped our family get a new suv we love it and they were so good to work with we will tell all of our friends and family about Lithia of Reno
After going to two other dealerships before I ended up here I was feeling discouraged, but had the best experience here, and left so happy!
We’re very awesome the customer service were nice got me in the car I wanted I am very satisfied and I love my new car thank you All very much... Chris and Devin
I have bought plenty cars in my life but Terry was the best. Warm, efficient, responsible, and treated me like royalty. He gave me a good car, good price, and good service. Other staff also followed up to make sure my needs were met which added a nice caring touch.
New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (775) 376-5049 or by visiting us at the dealership.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.
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