New 2022 Hyundai Palisade Limited FWD FWD Sport Utility

  • VIN: KM8R54HE4NU389110
  • Stock: NU389110

Disclaimer:

New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (775) 376-5049 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.

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Details
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Basic Info

  • Exterior:
    ABYSS BLACK PEARL
  • Drivetrain:
    FWD
  • Interior:
    BLACK
  • Transmission:
    AUTOMATIC
  • Engine:
    V6 Cylinder Engine 3.8L
  • Fuel Efficiency:
    19 CITY / 26 HWY
Hyundai Drive

A better test drive is the one we bring to you.

Your driveway. The coffee shop you love. Your office. We’ll bring the test drive to you.

Dealership Amenities

  • Complimentary shuttle
  • FREE car wash
  • FREE WiFi
  • Complimentary snacks and beverages
  • Service waiting lounge
  • Cable TV
  • Loaner Vehicles
  • Vehicle test drive road course
  • Popcorn machine
  • Towing Available

Key Features

  • 3rd Row Seat
  • Adaptive Cruise Control
  • Apple CarPlay
  • Backup Camera
  • Blind Spot Monitor
  • Bluetooth
  • Hands-Free Liftgate
  • Interior Accents
  • Keyless Entry
  • Lane Departure Warning
  • Leather Seats
  • Navigation System
  • Parking Sensors / Assist
  • Power Seats
  • Rain Sensing Wipers
  • Rear A/C
  • Satellite Radio Ready
  • Side-Impact Air Bags
  • Sunroof / Moonroof

Description

Sunroof, Heated Leather Seats, NAV, 3rd Row Seat, Alloy Wheels, Quad Seats, Power Liftgate, Heated Rear Seat, Rear Air. FUEL EFFICIENT 26 MPG Hwy/19 MPG City! Limited trim, ABYSS BLACK PEARL exterior and BLACK interior READ MORE!

KEY FEATURES INCLUDE
Leather Seats, Third Row Seat, Navigation, Quad Bucket Seats, Power Liftgate, Rear Air, Heated Driver Seat, Heated Rear Seat, Cooled Driver Seat, Cooled Rear Seat, Back-Up Camera, Premium Sound System, Satellite Radio, iPod/MP3 Input, Onboard Communications System Rear Spoiler, MP3 Player, Rear Seat Audio Controls, Keyless Entry, Privacy Glass. Hyundai Limited with ABYSS BLACK PEARL exterior and BLACK interior features a V6 Cylinder Engine with 291 HP at 6000 RPM*.

EXPERTS REPORT
Great Gas Mileage: 26 MPG Hwy.

MORE ABOUT US
Lithia Hyundai of Reno sells new Hyundai's, certified pre-owned Hyundai's, and used cars, trucks, and SUV's! We have excellent finance options as low as 0% on select models, in addition to all avilable Hyundai incentives and rebates! We also specialize in second chance financing! We are located in Northern Nevada at 2620 Kietzke Ln. Reno, NV 89502. 775-682-3300. Our hours are Monday-Saturday 8: 30am - 8pm and Sundays 10am - 6pm. 100% customer satifaction is our priority! Please call us today!

Price does not include $449 Dealer doc fee, taxes, and license fees. Price contains all applicable dealer incentives and non-limited factory rebates. You may qualify for additional rebates; see dealer for details.

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Vehicle Details

Exterior

  • Wheels: 20" x 7.5J Split 5-Spoke Machined Alloy
  • Tires: 245/50R20
  • Steel Spare Wheel
  • Compact Spare Tire Stored Underbody w/Crankdown
  • Clearcoat Paint
  • Body-Colored Front Bumper w/Body-Colored Rub Strip/Fascia Accent and Chrome Bumper Insert
  • Body-Colored Rear Bumper w/Chrome Rub Strip/Fascia Accent
  • Chrome Side Windows Trim, Black Front Windshield Trim and Black Rear Window Trim
  • Chrome Door Handles
  • Metal-Look Bodyside Insert, Body-Colored Bodyside Cladding and Body-Colored Wheel Well Trim
  • Body-Colored Power Heated Side Mirrors w/Manual Folding and Turn Signal Indicator
  • Fixed Rear Window w/Fixed Interval Wiper and Defroster
  • Deep Tinted Glass
  • Rain Detecting Variable Intermittent Wipers
  • Fully Galvanized Steel Panels
  • Lip Spoiler
  • Silver Grille
  • Roof Rack Rails Only
  • Auto On/Off Projector Beam Led Low/High Beam Daytime Running Auto High-Beam Headlamps w/Delay-Off
  • Headlights-Automatic Highbeams
  • LED Brakelights
  • Laminated Glass

Interior

  • 10-Way Driver Seat
  • Passenger Seat
  • Front Center Armrest and Rear Seat Mounted Armrest
  • Manual Tilt/Telescoping Steering Column
  • Blue Link Connected Car Service (3-year complimentary subscription) Selective Service Internet Access
  • Fixed 60-40 Split-Bench 3rd Row Seat Front, Power Recline, Power Fold Into Floor, 2 Manual and Adjustable Head Restraints
  • Heated Leather/Metal-Look Steering Wheel
  • Front Cupholder
  • Rear Cupholder
  • Compass
  • Valet Function
  • HomeLink Garage Door Transmitter
  • Cruise Control w/Steering Wheel Controls
  • Distance Pacing w/Traffic Stop-Go
  • HVAC -inc: Underseat Ducts and Headliner/Pillar Ducts
  • Illuminated Glove Box
  • Driver Foot Rest
  • Full Cloth Headliner
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look Console Insert, Metal-Look Interior Accents and Leatherette Upholstered Dashboard
  • Leatherette Door Trim Insert
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination, Driver And Passenger Auxiliary Mirror
  • Day-Night Auto-Dimming Rearview Mirror
  • Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage, Conversation Mirror, 4 12V DC Power Outlets and 1 120V AC Power Outlet
  • Front And Rear Map Lights
  • Fade-To-Off Interior Lighting
  • Full Carpet Floor Covering
  • Carpet Floor Trim
  • Cargo Area Concealed Storage
  • Trunk/Hatch Auto-Latch
  • Cargo Space Lights
  • Memory Settings -inc: Door Mirrors
  • Blue Link Connected Car Service (3-year complimentary subscription) Tracker System
  • Instrument Panel Bin, Driver / Passenger And Rear Door Bins
  • Delayed Accessory Power
  • Systems Monitor
  • Redundant Digital Speedometer
  • Outside Temp Gauge
  • Head-Up Display
  • Digital/Analog Appearance
  • Manual w/Tilt Front Head Restraints and Manual Adjustable Rear Head Restraints
  • 2 Seatback Storage Pockets
  • Perimeter Alarm
  • Engine Immobilizer
  • 4 12V DC Power Outlets
  • Air Filtration
  • 4 12V DC Power Outlets and 1 120V AC Power Outlet

Entertainment

  • Automatic Equalizer
  • Integrated Roof Antenna
  • 2 LCD Monitors In The Front
  • Turn-By-Turn Navigation Directions
  • Here HD Traffic Real-Time Traffic Display

Mechanical

  • Engine: 3.8L GDI D-CVVT V6 -inc: engine cover and idle stop and go (ISG)
  • Transmission: 8-Speed Automatic w/SHIFTRONIC -inc: paddle shifters, shift-by-wire and drive mode select (comfort, eco, sport, smart)
  • 3.648 Axle Ratio
  • GVWR: 5,732 lbs
  • Transmission w/Oil Cooler
  • Front-Wheel Drive
  • 54-Amp/Hr Maintenance-Free Battery w/Run Down Protection
  • 180 Amp Alternator
  • Towing Equipment -inc: Trailer Sway Control
  • Trailer Wiring Harness
  • Front And Rear Anti-Roll Bars
  • Rear Auto-Leveling Suspension
  • Electric Power-Assist Speed-Sensing Steering
  • 18.8 Gal. Fuel Tank
  • Single Stainless Steel Exhaust w/Chrome Tailpipe Finisher
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Hold Control and Electric Parking Brake

Safety

  • Cruise Control-Steering Assist
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Blind-Spot Collision-Avoidance Assist (BCA) Blind Spot
  • Forward Collision-Avoidance Assist (FCA) w/Pedestrian/Cyclist Detection
  • Collision Mitigation-Front
  • Driver Monitoring-Alert
  • Collision Mitigation-Rear
  • Parking Distance Warning - Forward/Reverse Front And Rear Parking Sensors
  • Aerial View Camera System
  • Tire Pressure Monitoring System Tire Specific Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Driver Knee Airbag
  • Blue Link
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Height Adjusters and Pretensioners
  • Rear View Monitor (RVM) Back-Up Camera
  • Front Camera
  • Blind-Spot View Monitor (BVM) Left Side Camera
  • Blind-Spot View Monitor (BVM) Right Side Camera

Tech Specs

  • Vehicle Name: Hyundai Palisade
  • Body Style: Sport Utility
  • Drivetrain: Front Wheel Drive
  • EPA Classification: Standard SUV 2WD
  • Passenger Capacity: 7
  • Passenger Volume: 155.3
  • Base Curb Weight: 4231
  • Fuel Economy Est-Combined: 22
  • EPA Fuel Economy Est - City: 19
  • EPA Fuel Economy Est - Hwy: 26
  • Dead Weight Hitch - Max Trailer Wt.: 5000
  • Dead Weight Hitch - Max Tongue Wt.: 500
  • Wt Distributing Hitch - Max Trailer Wt.: 5000
  • Wt Distributing Hitch - Max Tongue Wt.: 500
  • Maximum Trailering Capacity: 5000
  • Engine Order Code:
  • Engine Type: Regular Unleaded V-6
  • Displacement: 3.8 L/231
  • Fuel System: Gasoline Direct Injection
  • SAE Net Horsepower @ RPM: 291 @ 6000
  • SAE Net Torque @ RPM: 262 @ 5200
  • Trans Order Code:
  • Trans Type: 8
  • Trans Description Cont.: Automatic w/OD
  • Trans Description Cont. Again:
  • First Gear Ratio (:1): 4.81
  • Second Gear Ratio (:1): 2.90
  • Third Gear Ratio (:1): 1.86
  • Fourth Gear Ratio (:1): 1.42
  • Fifth Gear Ratio (:1): 1.22
  • Sixth Gear Ratio (:1): 1.00
  • Reverse Ratio (:1): 3.42
  • Final Drive Axle Ratio (:1): 3.65
  • Tons/yr of CO2 Emissions @ 15K mi/year: 8.0
  • Maximum Alternator Capacity (amps): 180
  • Suspension Type - Front: Strut
  • Suspension Type - Rear: Multi-Link
  • Suspension Type - Front (Cont.): Strut
  • Suspension Type - Rear (Cont.): Multi-Link
  • Front Tire Order Code:
  • Rear Tire Order Code:
  • Spare Tire Order Code:
  • Front Tire Size: P245/50TR20
  • Rear Tire Size: P245/50TR20
  • Spare Tire Size: Compact
  • Front Wheel Size: 20 X 7.5
  • Rear Wheel Size: 20 X 7.5
  • Spare Wheel Size: Compact
  • Front Wheel Material: Aluminum
  • Rear Wheel Material: Aluminum
  • Spare Wheel Material: Steel
  • Steering Type: Rack-Pinion
  • Turning Diameter - Curb to Curb: 38.7
  • Brake Type: 4-Wheel Disc
  • Brake ABS System: 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 13.4
  • Rear Brake Rotor Diam x Thickness: 12
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 18.8
  • Front Head Room: 39.3
  • Front Leg Room: 44.1
  • Front Shoulder Room: 61.2
  • Front Hip Room: 58.1
  • Second Head Room: 38.8
  • Second Leg Room: 42.4
  • Second Shoulder Room: 60.8
  • Second Hip Room: 57.7
  • Third Head Room: 37.2
  • Third Leg Room: 31.4
  • Third Shoulder Room: 55.2
  • Third Hip Room: 43.7
  • Wheelbase: 114.2
  • Length, Overall: 196.1
  • Width, Max w/o mirrors: 77.8
  • Height, Overall: 68.9
  • Track Width, Front: 67.2
  • Track Width, Rear: 67.6
  • Min Ground Clearance: 7.9
  • Cargo Volume to Seat 1: 86.4
  • Cargo Volume to Seat 2: 45.8
  • Cargo Volume to Seat 3: 18
  • Seventh Gear Ratio (:1): 0.80
  • Eighth Gear Ratio (:1): 0.65
  • Model Group: Palisade
  • Vehicle Segment: Intermediate Sport Utility
  • Vehicle Type: Sport Utility
  • Engine Displacement Units: 3.8
  • Engine Camshaft: DOHC
  • Engine Block Type: aluminum
  • Engine Cylinder Count: 6
  • Engine Valve Count: 4
  • Country of Origin: South Korea Hyundai - Passenger Cars (Mpv & Rv) Buses & Trucks (Including Vans)

Details

  • 4-Wheel ABS
  • 4-Wheel Disc Brakes
  • 8-Speed A/T
  • Adaptive Cruise Control
  • Adjustable Steering Wheel
  • Air Suspension
  • Aluminum Wheels
  • AM/FM Stereo
  • Apple CarPlay
  • Auto Transmission w/Manual Mode
  • Auto-Off Headlights
  • Back-Up Camera
  • Blind Spot Monitor
  • Brake Assist
  • Bucket Seats
  • Child Safety Locks
  • Compact Spare Tire
  • Cooled Driver Seat
  • Cooled Rear Seat
  • Cruise Control
  • Daytime Running Lights
  • Driver Air Bag
  • Driver Illuminated Vanity Mirror
  • Driver Lumbar
  • Driver Vanity Mirror
  • Dual Moonroof
  • Dual Zone A/C
  • Electrochromic rearview mirror
  • Electronic Stability Control
  • Front Wheel Drive
  • Gasoline Fuel
  • HANDS-FREE LIFTGATE
  • Heated Driver Seat
  • Heated Mirrors
  • Heated Rear Seat
  • Heated Steering Wheel
  • Integrated Turn Signal Mirrors
  • Intermittent Wipers
  • iPod/MP3 Input
  • Keyless Entry
  • Lane Keeping Assist
  • Leather Seats
  • Leather Wrapped Steering Wheel
  • Mirror Memory
  • MP3 Player
  • Navigation
  • Onboard Communications System
  • Passenger Air Bag
  • Passenger Illuminated Visor Mirror
  • Passenger Vanity Mirror
  • Power Door Locks
  • Power Driver Mirror
  • Power Driver Seat
  • Power Liftgate
  • Power Passenger Seat
  • Power Steering
  • Power Windows
  • Premium Sound System
  • Privacy Glass
  • Quad Bucket Seats
  • Rain Sensing Wipers
  • Rear Air
  • Rear Defrost
  • Rear Head Air Bag
  • Rear Seat Audio Controls
  • Rear Spoiler
  • Remote Engine Start
  • Remote Trunk Release
  • Satellite Radio
  • Seat Memory
  • Side Head Air Bag
  • Smart Device Integration
  • Steering Wheel Controls
  • Third Row Seat
  • Tire Pressure Monitoring System
  • Tires - Front Performance
  • Tires - Rear Performance
  • Trip Computer
  • Universal Garage Door Opener
  • V6 Cylinder Engine
  • Variable Speed Intermittent Wipers
  • Vehicle Anti-Theft System
  • Front Side Air Bag
  • Front Head Air Bag
  • Climate Control
  • Multi-Zone A/C
  • A/C
  • Rear A/C
  • Security System
  • ABS
  • Power Mirror(s)
  • Navigation System
  • Sun/Moonroof
  • 3rd Row Seat
  • Temporary Spare Tire
  • Traction Control
  • A/T
  • Generic Sun/Moonroof
  • Rear Bucket Seats
  • Heated Front Seat(s)
  • Steering Wheel Audio Controls
  • Engine Immobilizer
  • Automatic Headlights
  • Auto-Dimming Rearview Mirror
  • Rear Parking Aid
  • Driver Adjustable Lumbar
  • Leather Steering Wheel
  • Transmission w/Dual Shift Mode
  • Tire Pressure Monitor
  • Bluetooth Connection
  • Telematics
  • Stability Control
  • Keyless Start
  • Auxiliary Audio Input
  • Heated Rear Seat(s)
  • Cooled Front Seat(s)
  • Cooled Rear Seat(s)
  • Heads-Up Display
  • HD Radio
  • Passenger Air Bag Sensor
  • Lane Departure Warning
  • Knee Air Bag
  • Hands-Free Liftgate
  • Driver Restriction Features
  • Aerial View Display System
  • Front Collision Mitigation
  • Automatic Highbeams
  • LED Headlights
  • Requires Subscription
  • Cruise Control Steering Assist
  • Driver Monitoring
  • Rear Collision Mitigation

Premium Options & Packages

Third Row Seat
Adaptive Cruise Control
Apple CarPlay
Back-Up Camera
Blind Spot Monitor
Bluetooth Connection
HANDS-FREE LIFTGATE
Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look Console Insert, Metal-Look Interior Accents and Leatherette Upholstered Dashboard
Keyless Entry
Lane Departure Warning
Leather Seats
Navigation System
Parking Distance Warning - Forward/Reverse Front And Rear Parking Sensors
Power Driver Seat
Rain Sensing Wipers
Rear A/C
Satellite Radio
Dual Stage Driver And Passenger Seat-Mounted Side Airbags
Dual Moonroof
PRIMARY PAINT
  • ABYSS BLACK PEARL

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Efren Gonzalez-Aguayo

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I have nothing but great things to say about my...

I have nothing but great things to say about my experience with Lithia Hyundai. The sales team and their low pressure approach was refreshing. Post-sale, the attention they’ve provided to ensure my satisfaction has been amazing. Just the kind of relationship I wanted with a dealership.

Nov 03, 2021

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came in to buy my first car and was greeted by Efren at...

came in to buy my first car and was greeted by Efren at Hyundai, was extremely grateful for the enthusiasm and helpfulness. walked out with the car i wanted and everything was great highly recommend coming here for a first car.

Nov 03, 2021

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Very friendly staff and they worked hard to keep my...

Very friendly staff and they worked hard to keep my interest at heart and hand

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Mishawn Roach

Mishawn Roach

Upgrade & Exchange Specialist
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Dealership Experience 3 years
I was born in Reno, Nevada raised in Sparks. I have 5 children and 3 grandchildren that I adore. When I am not hanging out with the family, there is nothing better than spending an entire day at the barn with my Equine friends!! I enjoy making people laugh and making new friends. If you want to Upgrade or Exchange into something new or newer, and keep your payments about the same, I'm your girl! Come see me before your next payment is due!
Recent Reviews

Jun 04, 2021

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Had a great experience was in quickly and out fast great...

Had a great experience was in quickly and out fast great service I like the coffee selection and the waiting area was nice thank you so much

Apr 06, 2021

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Easiest vehicle purchase ever completed. Tony Roach was...

Easiest vehicle purchase ever completed. Tony Roach was great. He personally delivered to our home (300 miles) and did wonderful job explaining all feature of vehicle.

Mar 26, 2021

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Thank You for taking the time to get me my best deal. My...

Thank You for taking the time to get me my best deal. My experience with your dealership was Extraordinary, and very helpful in my unique situation.

Mar 17, 2021

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Mishawn was fantastic. She had knowledge of any question...

Mishawn was fantastic. She had knowledge of any question thrown at her, she is very nice, extremely helpful. We plan to work with her again in the future.

Feb 10, 2021

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Your salesman bobby was a pleasure! He took time to talk...

Your salesman bobby was a pleasure! He took time to talk about NOT only the car we came ion to see but was also very helpful when we decided we didn't want the model that we thought we did. Bobby was even willing to change all the paperwork when we were thinking of maybe a different color. He definitely went the extra mile. I DID NOT like the fact that all the final paper work was on a little plastic stick, bout the finance guy explained it very well! Thanks for a great car and experience while buying it.

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Jayce Robinson

Jayce Robinson

Fresh Start Loan Analyst / 800BadCredit.com Loan Specialist
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Dealership Experience 1 years 5 months
Industry Experience 1 years 5 months
Buy with dignity and respect from someone who cares. If you've been shopping all over Northern Nevada and have heard nothing but "NO" you need to reach out to me. I came up through the ranks in the Business Development Center and earned a spot on the "Fresh Start"/800BadCredit.Com team. My specialty is helping people with no/little and challenged credit. Believe it or not there are banks out there that will finance you, we just need to find the right vehicle at the right terms... and that's where my experience comes in. Hit me up and be prepared to take a car home, because I'll make it happen!
Recent Reviews

Nov 26, 2021

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The employees were very likeable and very helpful. I got...

The employees were very likeable and very helpful. I got the exact car I wanted, and they made the financing possible.

Nov 17, 2021

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I have nothing but great things to say about my...

I have nothing but great things to say about my experience with Lithia Hyundai. The sales team and their low pressure approach was refreshing. Post-sale, the attention they’ve provided to ensure my satisfaction has been amazing. Just the kind of relationship I wanted with a dealership.

Aug 26, 2021

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Lithia Hyundai went above and beyond with customer...

Lithia Hyundai went above and beyond with customer service when my son needed a new vehicle. They were very responsive to our unique situation, especially our salesman, Jay.

Jul 14, 2021

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Although, I would recommend this business. I feel that...

Although, I would recommend this business. I feel that the whole place is dysfunctional. We found the car we wanted and we were ready to buy. This was about thirty minutes into our visit. We ended up being there for FIVE hours and might have been longer had I not begun to raise a fuss. CJ was awesome and he helped to keep us (me) calm.

Jul 10, 2021

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Great people, great selection, painless process! Made...

Great people, great selection, painless process! Made our vacation that much better! Ryan was awesome and easy to work with. I never thought I’d say it, but I actually enjoyed our buying experience!

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Holly Jensen

Holly Jensen

Certified Product Specialist
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Dealership Experience 4 years 5 months
Industry Experience 4 years 5 months
I am an avid musician in my spare time, having played a variety of different genres (punk, alt rock, classical, garage, country, jazz, blues, and electric). I also enjoy rock climbing and am a huge fan of parkour. I am also an action movie freak. I am also a big dog lover, taking my fur babies for frequent walks and play time at the local park. Message me for assistance today.
Recent Reviews

Jan 11, 2022

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Holly was amazing to work with, very friendly and willing...

Holly was amazing to work with, very friendly and willing to help get you a great car.

Jan 11, 2022

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Holly was amazing highly and would recommend her to...

Holly was amazing highly and would recommend her to anyone who is looking for buy a car.

Jan 04, 2022

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What a fantastic experience! The people that work here...

What a fantastic experience! The people that work here are why I’m happy to do business with them. Terrific customer service all the way around. Holly was outstanding with helping us out and had great communication with me. Thank you all so much! Highly recommend!!

Jan 03, 2022

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My daughter bought a Palisade from Holly at Lithia. She...

My daughter bought a Palisade from Holly at Lithia. She had such great things to say about her “no bologna” experience at the dealership that when I came to visit on New Year’s day, I decided to just test drive a few cars. Holly turned out to be every bit as wonderful as my daughter had said! She listened closely to my vehicular needs (I have many) and she pulled up a Santa Fe mid package for me to drive. What a car! It’s luxurious and spacious! Needless to say, I made the purchase. Holly made the process so easy! She is personable and professional at the same time. She answered questions I didn’t even think to ask. (I haven’t bought a car since 2005, so I was a bit rusty.) As cheesy as this may sound, I’d be happy to call her my own. I also want to give a huge shout out to Sales Mgr Tim and Financial Dude Extraordinaire, Brian. EVERYONE acknowledged our presence and congratulated me on my purchase. There were no “parking lot vultures” waiting to pounce. Lithia Reno is top notch at what they do!

Jan 01, 2022

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Holly was very courteous and helpful through the whole...

Holly was very courteous and helpful through the whole process. My 2nd. Purchase here,,very good experience as far as car lots go,,I would recommend them to anyone who is looking for a good new or previously owned vehicle.

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Cherae Cozzi

Cherae Cozzi

"Fresh Start" Challenged Credit Specialist / 800BadCredit.Com Loan Specialist
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Dealership Experience 2 years 10 months
Industry Experience 2 years 10 months
I've lived in reno for 25 years. I have done sales for 15 years. I have worked in special finance here at Lithia Hyundai of Reno for almost two years now. It's a passion of mine to help people through our Fresh Start Program. People helping people it's positive stuff. I look forward to helping you get a fresh start as well.
Recent Reviews

Jan 10, 2022

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Never thought I would be able to get a new car! But...

Never thought I would be able to get a new car! But surprise…thank you so much to Cherae, she is absolutely amazing!! She has my business for life!

Jan 08, 2022

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Really patient and personable staff. Everyone one I met...

Really patient and personable staff. Everyone one I met was helpful and friendly. Not pushy. And Cherae Cozzi is the best!

Jan 08, 2022

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My fiancé and I came in for our first, official car...

My fiancé and I came in for our first, official car purchase and left with an amazing deal! Cherae Cozzi is an incredible person and she went above and beyond to make our dreams come true. The staff was incredibly accommodating and very friendly! Despite our many doubts, pondering, price checking, credit hoops and many questions…we were able to walk away with a practically new Tucson. We are very satisfied with our experience and felt very comfortable 100% of the way. We were in good hands and feel like Cherae and the rest of Lithia’s staff did their absolute best for us! Thank you Lithia Hyundai!

Jan 06, 2022

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This dealer and my sales rep Cherae Cozzi, really went...

This dealer and my sales rep Cherae Cozzi, really went above and beyond to help me find what I was looking for. Cherae has a wonderful personality and took the time to listen to what my needs were and what I was looking for. I'm not big on the high tech stuff and she explained a lot of it to me and made it understandable. I am a big man, basically from injuries suffered during deployment and put on weight, the vehicle that Cherae and Mike chose for me was perfect ! Thank you so much for your great service... From one service member to many... Excellent Job! I will recommend to all my family and friends, Lithia Hyundai of Reno ! ;-)

Dec 28, 2021

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The manager Tom is a THIEF!! He must have overheard me...

The manager Tom is a THIEF!! He must have overheard me talking to the sales agent Dan, that it’s my first time making a big purchase on my own; having just lost my husband. I offered $5,000 over MSRP on a Santa Cruz. He came back with all confusing figures without mentioning that my offer was not accepted so I assumed it was. When I saw the final number I thought it was a good deal ( I was adding my trade in value of $12,000 instead of deducting it) I got home and realized my mistake. Checked the receipt and found out he gave me $11,000 for my trade in instead of 12,200. I called wanting my money back, minus whatever the fee is for driving it to my house. Did not get anywhere with this but I’m telling all my friends on social media not to ever make the same mistake. He is better off robbing banks than middle income people like me.

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Hannah Choquette

Hannah Choquette

Business Development Lead
Recent Reviews

Jan 05, 2022

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Everyone was very helpful and nice. Would definitely...

Everyone was very helpful and nice. Would definitely recommend them. Would also purchase from them again in the future. Thank you.

Jan 03, 2022

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My daughter bought a Palisade from Holly at Lithia. She...

My daughter bought a Palisade from Holly at Lithia. She had such great things to say about her “no bologna” experience at the dealership that when I came to visit on New Year’s day, I decided to just test drive a few cars. Holly turned out to be every bit as wonderful as my daughter had said! She listened closely to my vehicular needs (I have many) and she pulled up a Santa Fe mid package for me to drive. What a car! It’s luxurious and spacious! Needless to say, I made the purchase. Holly made the process so easy! She is personable and professional at the same time. She answered questions I didn’t even think to ask. (I haven’t bought a car since 2005, so I was a bit rusty.) As cheesy as this may sound, I’d be happy to call her my own. I also want to give a huge shout out to Sales Mgr Tim and Financial Dude Extraordinaire, Brian. EVERYONE acknowledged our presence and congratulated me on my purchase. There were no “parking lot vultures” waiting to pounce. Lithia Reno is top notch at what they do!

Jul 28, 2021

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We just purchased a 2021 Santa Fe, this is our 4th Santa...

We just purchased a 2021 Santa Fe, this is our 4th Santa fe since 2003. What more can I say, very dependable, great warranty, and great service!

Jul 18, 2021

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The employees are very friendly and helpful. When I...

The employees are very friendly and helpful. When I really need a car I went there for the first time and my experience was very surprisingly how helpful they are.

Jun 05, 2021

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Met Bryan Ogg at a car show inn 2014. He took my wife and...

Met Bryan Ogg at a car show inn 2014. He took my wife and I to the dealership to look at some cars. Worked very hard and was up front and direct. We drove away that night in or first new car from Lithia. Bryan and team have treated us very well over the years. We have purchased 7 vehicles and very satisfied with every purchase. We also get our vehicles serviced here. They are quick, knowledgeable, and experienced. They have earned my trust and appreciation. I cannot express enough of my feelings except that it its a joy to us to visit them. A true experience of Good people that we care for after these years. Some move on and away, we miss them dearly. They have become friends to us. Sincerely, David and Stephanie Harington.

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Mathew Reed

Mathew Reed

Product Specialist
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Dealership Experience 2 years 9 months
Recent Reviews

Dec 11, 2021

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This was my most professional, expedient, and comfortable...

This was my most professional, expedient, and comfortable experience I have ever had with a car dealership! My salesman, Mat, is mainly responsible for this 5 star rating. He knew exactly what I was looking for and made the entire process simple and smooth.

Dec 09, 2021

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Customer satisfaction attentive reliable friendly...

Customer satisfaction attentive reliable friendly dependable trustworthy pleasant realistic responsive knowledgeable honest accommodating clean considerate

Dec 01, 2021

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I am a man of few words and I am out of them right now...

I am a man of few words and I am out of them right now

Nov 05, 2021

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I have purchased 3 vehicles her. through Bryan Ogg and he...

I have purchased 3 vehicles her. through Bryan Ogg and he has always gone the extra mile for me to get me a good deal and the best possible financing available...Ive always left happy with my vehicle and financing

Nov 03, 2021

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Matthew in sales was wonderful. The service department is...

Matthew in sales was wonderful. The service department is outstanding and finance was smooth as silk. We will definitely be back!

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Chris Clark

Chris Clark

Credit Specialist
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Dealership Experience 1 years 7 months
Industry Experience 27 years 3 months
I make car buying easy, especially if you have challenged credit. Give me a call today and let's get you rolling!
Recent Reviews

Oct 05, 2021

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Service people very friendly and helpful wait time is...

Service people very friendly and helpful wait time is what they say it will be

Sep 01, 2021

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The dealer was wonderful. Being a seasoned buyer for many...

The dealer was wonderful. Being a seasoned buyer for many decades purchasing numerous new a newly/ used vehicle’s, I enjoyed the negotiations process with h LITHIA’s staff. The staff was courteous and professional during all aspects of the purchase.

Jul 18, 2021

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The employees are very friendly and helpful. When I...

The employees are very friendly and helpful. When I really need a car I went there for the first time and my experience was very surprisingly how helpful they are.

Jun 30, 2021

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was incredibly helpful and intelligent on the subject....

was incredibly helpful and intelligent on the subject. they were friendly and easily approachable.

Feb 12, 2021

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Past bad experiences with other dealerships left a bad...

Past bad experiences with other dealerships left a bad taste in the mouth but Chris and company were so easy to work with, I've recommended them to my best friend who I believe is going there today. They set a high bar.

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Tony Roach

Tony Roach

Product Specialist
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Dealership Experience 4 years 8 months
Industry Experience 26 years
Born and raised in Reno 20 years experience with car industry. father of six love to fish.
Recent Reviews

Jan 02, 2022

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Tony was a fantastic guy he helped me fine the right car...

Tony was a fantastic guy he helped me fine the right car for me. He never complain about my request and was very easy going!

Dec 01, 2021

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I am a man of few words and I am out of them right now...

I am a man of few words and I am out of them right now

Nov 30, 2021

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Cherae and Tony were great at helping me find a car....

Cherae and Tony were great at helping me find a car. Devin was helpful in compensating when I didn't get approved for the amount we agreed on for the car. He helped keep my payments somewhat close to what was agreed.

Oct 21, 2021

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Tony was extremely helpful with my new car purchase. Test...

Tony was extremely helpful with my new car purchase. Test driving was a breeze and able to see if my boys fit.

Oct 17, 2021

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Lithia Hyndai sold us a lemon, and the sad part about it,...

Lithia Hyndai sold us a lemon, and the sad part about it, they knew that they werw selling us a lemon!

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Garrett Clunie

Garrett Clunie

Product Specialist
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Dealership Experience 10 years
Industry Experience 10 years
Recent Reviews

Jan 05, 2022

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Everyone was very helpful and nice. Would definitely...

Everyone was very helpful and nice. Would definitely recommend them. Would also purchase from them again in the future. Thank you.

Nov 03, 2021

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Very friendly staff and they worked hard to keep my...

Very friendly staff and they worked hard to keep my interest at heart and hand

Nov 01, 2021

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Financial side of the deal was amazing but the sales men...

Financial side of the deal was amazing but the sales men needs some work a little disrespectful if you ask me

Oct 19, 2021

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I was able to purchase the vehicle that had the features...

I was able to purchase the vehicle that had the features I wanted. I think that I did end up purchasing extras that I probably didn’t need.

Oct 18, 2021

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Initially our experience wasn't the best but once the...

Initially our experience wasn't the best but once the dealership found out, they took immediate action to rectify the situation.

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Larry Farrell

Larry Farrell

Business Development Admin
Recent Reviews

Dec 15, 2021

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Very nice people ! Super sweet staff Reasonable prices...

Very nice people ! Super sweet staff Reasonable prices . Clean building nice looking cars! I would recommend to my friends and family!!!

Nov 03, 2021

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Very friendly staff and they worked hard to keep my...

Very friendly staff and they worked hard to keep my interest at heart and hand

Aug 01, 2021

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Holly is the best car sells woman I know. I have...

Holly is the best car sells woman I know. I have purchased 2 hyundai from Lithia hyundai and Holly has made my purchase experience wonderful both times!!!!

Jun 10, 2021

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They helped me purchase my first new car on my own and...

They helped me purchase my first new car on my own and were very helpful with financing my car so my monthly payments were inside my budget and doable

Jun 03, 2021

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I have always been a Hyundai customer and have been...

I have always been a Hyundai customer and have been treated very well. Keep up the great customer service. I also love my new car.

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David Diaz

David Diaz

"Fresh Start" Challenged Credit Specialist / 800BadCredit.Com Loan Specialist
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Dealership Experience 1 years 2 months
Industry Experience 3 years 2 months
Since getting into the car business I have built a solid reputation and book of business by helping first-time car buyers and people with challenged credit get into the car they need... then into the car of their dreams. Specializing in challenged credit and first time buyers takes a combination of the right lenders, and the right inventory... and I have both. Don't let an inexperienced sales person drag you through a process wrought with frustrations, come see me, let's find you a car you can see yourself driving, and leave the rest to me. You'll be happy you did!
Recent Reviews

Jan 14, 2022

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Help me out with my first car building my credit with my...

Help me out with my first car building my credit with my starter car thanks to Lithia

Jan 12, 2022

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Very nice and willing to help you. Worked very hard to...

Very nice and willing to help you. Worked very hard to help me get car

Jan 05, 2022

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David Diaz was great….love the car. The finance guys...

David Diaz was great….love the car. The finance guys seemed a bit confused about the 30 no payment.

Dec 31, 2021

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I purchased a used Jeep Rubicon off their used lot, I...

I purchased a used Jeep Rubicon off their used lot, I immediately noticed David Diaz from a previous Dealership that we purchased a new Jeep for my wife, so I felt comfortable from the start. I Rember David being very polite and easy going, we had a great experience on that purchase, and no different at this dealership. we go inside and I recognized PJ from another dealership from a couple years earlier, and we have purchased several trucks from him in the past. I had no idea he was working at this dealership, great guy. We were just driving by and saw this Jeep, and David was out there. David got a us a great deal on our used Jeep, and I have to say I felt we were treated very well even though it was a used car. We had a couple of minor things that we had on the due bill that needed to be corrected, and they were. Scott Robert was the one who verified the due bill and worked everything out. I can tell you from my experience with this dealership, they take doing the right thing seriously. Matt Franceschini worked with the sales department on that part. Matt was helpful and professional, and good guy. I would very easily recommend this dealership to anyone. Dex Baker.

Dec 21, 2021

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everyone went above and beyound to help me accomplish my...

everyone went above and beyound to help me accomplish my goals excellent customer service David, Efren, Mike, Chris O., Steve L. thank you all very much!!!

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Robby Young

Robby Young

Sales Associate
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Dealership Experience 3 years 7 months
Industry Experience 3 years 7 months
I'm an insurance agent as well as car sales. Able to help out in either way. Not here to only make a sell but make customers and friends for life.
Recent Reviews

Jan 06, 2022

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My second time buying a vehicle from this dealership and...

My second time buying a vehicle from this dealership and once again, the service was outstanding. I upgraded to a Hyundai this time around and they found one that works perfectly for me and my wallet. Once again, I highly recommend this dealer :)

Dec 27, 2021

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Robby was great with my car buying process he helped me...

Robby was great with my car buying process he helped me find the car I was looking for and even flew out of state to pick the car up for me. very professional and nice young man.

Dec 26, 2021

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I keep asking the same question and no one will give me a...

I keep asking the same question and no one will give me a straight answer. I've spoken to 3 different people. I WANT TO KNOW EXACTLY WHAT WARRANIES I HAVE. HOW HARD IT THAT!??

Nov 29, 2021

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We just purchased our second Hyundai and that choice was...

We just purchased our second Hyundai and that choice was made largely on our experience with Lance Smith. Lance is honest, friendly, and helpful. He has been incredible over the past four years we've owned our first Hyundai and even went to bat for us when our insurance mad ea huge error that left us footing a giant bill from water damage. It was a battle he easily could've washed his hands of but he made sure the issue got resolved and we got our car back repaired. People like Lance make loyal customers out of people like us!

Nov 07, 2021

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Great friendly service second vehicle we have purchased...

Great friendly service second vehicle we have purchased from here. I recommend checking them out!

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Ryan Ferris

Ryan Ferris

Product Specialist
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Dealership Experience 1 years
Been in the business for a few months and love hooking people up with great deals on awesome cars and trucks. Avid outdoorsman, family man, and dedicated to my craft. Come by and let me show you how easy it is to buy a car here.
Recent Reviews

Jan 14, 2022

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Help me out with my first car building my credit with my...

Help me out with my first car building my credit with my starter car thanks to Lithia

Dec 23, 2021

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I am very pleased with the help I received and highly...

I am very pleased with the help I received and highly recommend the Service to Everyone !

Dec 16, 2021

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Got job done in timely matter, nice young lady who...

Got job done in timely matter, nice young lady who helped. Got picked up when needed

Dec 15, 2021

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Very nice people ! Super sweet staff Reasonable prices...

Very nice people ! Super sweet staff Reasonable prices . Clean building nice looking cars! I would recommend to my friends and family!!!

Dec 09, 2021

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Customer satisfaction attentive reliable friendly...

Customer satisfaction attentive reliable friendly dependable trustworthy pleasant realistic responsive knowledgeable honest accommodating clean considerate

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PJ Pourjami

PJ Pourjami

Product Specialist
Recent Reviews

Dec 14, 2021

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Professional, well-run dealership with friendly and...

Professional, well-run dealership with friendly and helpful employees in both sales and service. Always enjoy my visits!!!

Nov 13, 2021

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Our service was efficiently scheduled and the work was...

Our service was efficiently scheduled and the work was done well and according to schedule.

Sep 24, 2021

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Decent service. I had a friendly people and friendly...

Decent service. I had a friendly people and friendly atmosphere. Could come back if needed.

Sep 08, 2021

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Clean workplace, friendly environment, good service, very...

Clean workplace, friendly environment, good service, very knowledgeable staff, lots of vehicles to choose from. PJ is very polite and a good salesman. I highly recommend this dealership.

Sep 01, 2021

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The dealer was wonderful. Being a seasoned buyer for many...

The dealer was wonderful. Being a seasoned buyer for many decades purchasing numerous new a newly/ used vehicle’s, I enjoyed the negotiations process with h LITHIA’s staff. The staff was courteous and professional during all aspects of the purchase.

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Dustin Snider

Dustin Snider

General Sales Manager
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Dealership Experience 21 years 11 months
Industry Experience 21 years 11 months
Recent Reviews

Oct 21, 2021

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Tony was extremely helpful with my new car purchase. Test...

Tony was extremely helpful with my new car purchase. Test driving was a breeze and able to see if my boys fit.

Jun 30, 2021

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Both management and sales were a pleasant to work with....

Both management and sales were a pleasant to work with. Everyone one was very helpful and accommodating. Truly a world class dealership. I recommend this dealership.

Jun 10, 2021

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They helped me purchase my first new car on my own and...

They helped me purchase my first new car on my own and were very helpful with financing my car so my monthly payments were inside my budget and doable

Mar 08, 2021

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We Were in for service ended up trading our 2017 Santa Fe...

We Were in for service ended up trading our 2017 Santa Fe and Got A new 21 Sel Plus from Larry was the best service we ever had buying a car no pressure experience.

Mar 04, 2021

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Do not buy a Palisade from this place. Huge markup and...

Do not buy a Palisade from this place. Huge markup and poor customer service. My Palisade has flaws in the paint and I said something twice. No one reached out to fix it. I received an email from Dylan Clunie asking if I was satisfied. I told him no and explained why. I never heard back from him I will be taking my Palisade to Carson for all services and warranty work. Worst dealership in Reno. Buy in Carson. Better customer service and prices.

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Larry Satica

Larry Satica

Product Specialist
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Dealership Experience 8 months
Industry Experience 14 years 6 months
Recent Reviews

Nov 28, 2021

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The sales people seemed to be enthusiastic & 'real'. Cos...

The sales people seemed to be enthusiastic & 'real'. Cos was straight forward & willing to work with me to make a deal. Am having some issues with DMV & am calling Lithia today.

Nov 17, 2021

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Outstanding customer service thank you Larry Satica and...

Outstanding customer service thank you Larry Satica and Tony we bought two cars from you the day that we were in there making it five cars total that we have bought in from Reno Hyundai

Nov 16, 2021

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Everyone there was so friendly, our salesman, Larry...

Everyone there was so friendly, our salesman, Larry Satica has been helping us with everything and every question I have. After buying the Tucson he still helps with anything we need.Thankyou for making this a Great experience and easy .Thankyou Mary and Alan

Oct 30, 2021

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Great experience friendly and knowledgeable staff. Very...

Great experience friendly and knowledgeable staff. Very happy with my palisade calligraphy and Cherae and Larry were amazing!

Oct 01, 2021

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Way too many emails & Phone calls and texts after the...

Way too many emails & Phone calls and texts after the sales. Got REALLY annoying. The communication for what I need to do to register my Vehicle in California was not clear what so ever. That process should be WAY more clear and transparent.

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Michael Costello

Michael Costello

Credit Specialist- Special Finance
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Dealership Experience 1 years 2 months
Industry Experience 34 years 4 months
I've been in the Reno-Sparks area for over 33 years helping people in our community with their transportation and financing needs. Call me if I can be of service to you and your family!
Recent Reviews

Jan 06, 2022

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This dealer and my sales rep Cherae Cozzi, really went...

This dealer and my sales rep Cherae Cozzi, really went above and beyond to help me find what I was looking for. Cherae has a wonderful personality and took the time to listen to what my needs were and what I was looking for. I'm not big on the high tech stuff and she explained a lot of it to me and made it understandable. I am a big man, basically from injuries suffered during deployment and put on weight, the vehicle that Cherae and Mike chose for me was perfect ! Thank you so much for your great service... From one service member to many... Excellent Job! I will recommend to all my family and friends, Lithia Hyundai of Reno ! ;-)

Jan 05, 2022

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Pretty supportive and good communication. They stayed...

Pretty supportive and good communication. They stayed being patient until I make a decision. Very good!

Dec 26, 2021

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I keep asking the same question and no one will give me a...

I keep asking the same question and no one will give me a straight answer. I've spoken to 3 different people. I WANT TO KNOW EXACTLY WHAT WARRANIES I HAVE. HOW HARD IT THAT!??

Dec 23, 2021

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Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

Dec 09, 2021

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Customer satisfaction attentive reliable friendly...

Customer satisfaction attentive reliable friendly dependable trustworthy pleasant realistic responsive knowledgeable honest accommodating clean considerate

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Kirby McMahon

Kirby McMahon

Fresh Start Loan Analyst / 800BadCredit.com Loan Specialist
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Dealership Experience 5 months
Industry Experience 21 years
If you have challenged credit, I'm your guy! Been in the business for many years and love helping people with little or no credit get into a car, and re-establish their credit. If you're in the market for a new ride hit me up and I'll make it happen.
Recent Reviews

Jan 02, 2022

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Tony was a fantastic guy he helped me fine the right car...

Tony was a fantastic guy he helped me fine the right car for me. He never complain about my request and was very easy going!

Jan 01, 2022

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Holly was very courteous and helpful through the whole...

Holly was very courteous and helpful through the whole process. My 2nd. Purchase here,,very good experience as far as car lots go,,I would recommend them to anyone who is looking for a good new or previously owned vehicle.

Dec 30, 2021

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They did a great job at getting me what I wanted while...

They did a great job at getting me what I wanted while staying in my budget.

Nov 09, 2021

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The price tag was changed on us. The sales people were...

The price tag was changed on us. The sales people were aggressive, rude and dishonest

Oct 28, 2021

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Walked in to look around and left with a car. Everyone...

Walked in to look around and left with a car. Everyone was friendly and knowledgeable. Would recommend to anyone.

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Antonio Muro

Antonio Muro

"Fresh Start" Challenged Credit Specialist / 800BadCredit.Com Loan Specialist
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Dealership Experience 5 months
Industry Experience 5 years 9 months
Navigating the purchase process when you don't have any/or the best credit can be challenging... So don't leave it up to someone who doesn't have the experience. I have the lenders, the right inventory, and a plan to get you into the car you need/want! Come see me and I'll show you how easy it is to buy a car with challenged credit.
Recent Reviews

Jan 05, 2022

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Everyone was very helpful and nice. Would definitely...

Everyone was very helpful and nice. Would definitely recommend them. Would also purchase from them again in the future. Thank you.

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Amy Smith

Amy Smith

Business Development Admin
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Dealership Experience 10 months
Recent Reviews

Nov 16, 2021

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Financial part of the company amazing, great service,...

Financial part of the company amazing, great service, sales part of the company needs some work and to take in first time buyers and help instead of make them feel stupid

Nov 01, 2021

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Financial side of the deal was amazing but the sales men...

Financial side of the deal was amazing but the sales men needs some work a little disrespectful if you ask me

Jun 24, 2021

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I appreciated the time all the sales representatives and...

I appreciated the time all the sales representatives and managers took with me.

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Kim Murillo

Kim Murillo

Business Development Admin
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Dealership Experience 1 years 8 months
Industry Experience 1 years 8 months
Recent Reviews

Sep 16, 2021

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Great place to buy a car. They made what can typically...

Great place to buy a car. They made what can typically be a long ordeal, they made the experience actually fun.

Jun 05, 2021

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They are very nice and professional I would send my...

They are very nice and professional I would send my friends to see them to get a car. It would have been nice to leave with a full tank of gas.

Apr 07, 2021

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I Katheeine Music wish to retract my 1st DealerRater....

I Katheeine Music wish to retract my 1st DealerRater. There was a misunderstanding on my part, & a had given only 2 stars ☆☆. I want people to know that Hyundai of Reno deserves a rating of 10 ☆☆☆☆☆☆☆☆☆☆ stars, not 5 stars. The staff was courteous, patient, & a delight to buy a car from. Sometimes misunderstanding happen. I apologize immensely, on my part. I would send anybody so buy a car with this dealership.All of the cars on the lot were kept up in good shape, clean & well running. I hope I didn't cause anybody any points off their employment. If I did please give them their points back. I would appreciate, if you did take points off their employment record, to please put them back. This apology goes to Tom, Dan, Devin, Kim, & to all employees of Hyundai Reno. I look forward to buying my next car from this dealership,& trading my older car in. Once again folks this dealership is awesome, & they even let mans best friends in this dealership, mans best friend meaning dogs.🐕 Sincerely, K.J Music

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Lillian Davis

Lillian Davis

Business Development Admin
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Dealership Experience 1 years 2 months
Industry Experience 5 years 7 months
Recent Reviews

Dec 15, 2021

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Very nice people ! Super sweet staff Reasonable prices...

Very nice people ! Super sweet staff Reasonable prices . Clean building nice looking cars! I would recommend to my friends and family!!!

May 19, 2021

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I had a really good experience with Robby. I bought a...

I had a really good experience with Robby. I bought a brand new car and everyone I I countered along the way was awesome. Best place to buy a car

Jan 03, 2021

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If I could Give 0 rating I would!! I have been a loyal...

If I could Give 0 rating I would!! I have been a loyal customer and have purchased 3 vehicles through them and had the WORST EXPIERENCE EVER on my last purchase! They sold me a vehicle that had issues and refused to fix them when it was covered under THEIR 3,000 mile warranty! I bought a vehicle with only 45,000 miles and while taking it on a road trip I noticed the brakes were having issues. The whole vehicle was shaking badly coming down the mountain. We pulled into a gas station to put gas in and when we started it all the hazard lights, check engine light and others started flashing in the dash. The ABS System Light kept coming on. So on our way home we went right to the dealership and SHOWED the salesman ROBBY who sold us the vehicle and he took me right over to service to make an appointment. This was just before Christmas so I had to schedule for that following Monday. The night before I had dropped the keys in the night box and filled out the paper stating the issues. I did so and put !!!BRAKES!!! in big BOLD letters stating rotors needed to be turned and pads needed to be replaced and ABS system Light was on. My Husband received a phone call from TABITHA saying our vehicle was ready that all it needed was a battery.... And he was also told the Technicians said the Brake Pads were in the "YELLOW" so they were declined by THE SALES MANAGER...(STEVE). This was absolutely unacceptable when I have children and it is a safety hazard... for one thing. Another.... We were told that ANYTHING that goes wrong with the vehicle within that 60 Day/3,000 mile warranty is covered by the dealership. So why would they refuse to do the brakes? ESPECIALLY when its a SAFETY ISSUE?!!! So My Husband expressed his displeasure with this decision and asked to speak with whoever was in charge. He was transfered to SERVICE MANAGER -MATT- s Voicemail and left a message.... No return call. "I" called and left a message with LILLIAN as well as left a message for TABITHA to return my call. 3 hours went by and no return call. So I called back and finally spoke with TABITHA myself and she transfered me to GENERAL SALES MANAGER -DUSTIN SNYDER-. I left a message on HIS Voicemail explaining our situation and asked for a call back.... Nothing. My husband then called AGAIN asking to speak with The GENERAL MANAGER and was transferred to HIS Voicemail... left a message..... Nothing. He then left a message for ROBBY to return our call.... Never got back to us. Hours went by and couldnt get anyone to return our calls. Then 5:30 came around and their service center closed... My husband and I were COMPLETELY AVOIDED!!! So My Husband called and spoke to -STEVE- THE SALES MANAGER (who denied the brakes) and he and My Husband got into a heated argument (they BOTH were yelling at this point) over this issue. Finally they both calmed down and STEVE agreed to have the Technicians drive the vehicle over the mountain to see if it does the same issue we were complaining about. So they kept my vehicle an extra day. My husband called back the following day and STEVE told My Husband "They COULDNT Replicate the issue". (That was completely a LIE because I was in the vehicle along with My Husband and 3 Children when the whole vehicle was Shaking coming down the mountain. My kids even asked us "Mom, Dad... Whats that shaking?") But "They turned the rotors and cleaned the under carriage." Smh This wasnt acceptable for myself or my husband but at this point we just wanted our vehicle back. We already felt like they were GIVING US THE RUN-AROUND and being VERY UNPROFESSIONAL. So that evening, before they closed) we went to pick it up and I was handed my service order and walked to my vehicle. After driving it home I felt like the brakes STILL felt weird. So my husband went outside and looked at the rotors and he said THEY WERENT TURNED... He is 59 years old a knows what warped rotors look and feel like. PLUS... My vehicle is white with light colored interior... I got my vehicle back dirty! I had greasy finger prints all over the door handles on both sides and a boot print on my passenger side floorboard. Not to mention a ding on my drivers side door!!! So he called the dealership back and was transferred to SALES MANAGER STEVE'S Voicemail and HE NEVER CALLED HIM BACK!!! We looked over the Service Order and on the THIRD PAGE it said "Technicians recommended replacing pads and CUSTOMER DECLINED" ..... WHAT?! SERIOUSLY?! YOUVE GOT TO BE KIDDING ME!!! So I called TABITHA'S DIRECT LINE and spoke with her and expressed all my concerns!! I asked her what this is all about. THE BRAKES HAVE BEEN THE ISSUE THE WHOLE TIME!! WE WANTED OUR BRAKES DONE SO xxx?! Her words to me is "The Service Center doesnt know who's declining the service so they assume its the Customer" .... UMMM WHAT?! THATS BS!! Maybe THEY need to communicate to The Service Center whats really happening INSTEAD OF PINNING THE BLAME ON THE CUSTOMER!!! So she agreed to print up ANOTHER invoice stating THE SALES MANAGER DECLINED THE BRAKES. UH... YA THINK?! WOW. NEVER IN MY LIFE HAVE I EVER EXPERIENCED SERVICE LIKE THIS!!! BAD SERVICE!!! I DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE!!!

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Gaby Smith

Gaby Smith

Business Development Admin
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Dealership Experience 6 months
Industry Experience 6 months
Recent Reviews

Nov 14, 2021

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I want to put a special thanks out to Gabi in sales if it...

I want to put a special thanks out to Gabi in sales if it wasn't for you I would have never heard of this dealership thank you

Sep 30, 2021

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Lithia Reno has amazing customer service and I had such a...

Lithia Reno has amazing customer service and I had such a great experience with the salesman Tony Roach. I will send all my friends and family his way.

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Joshua Clunie

Joshua Clunie

Business Development Admin
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Dealership Experience 9 months
Industry Experience 13 years 8 months
Recent Reviews

Jul 18, 2021

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The employees are very friendly and helpful. When I...

The employees are very friendly and helpful. When I really need a car I went there for the first time and my experience was very surprisingly how helpful they are.

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