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Great styling ,great gas mileage and very enjoyable to drive. We have owned many vehicles from sedans ,hatchbacks ,pickups and SUV's in the last 30 years and the Hyundai Elantra has been the best of the bunch.Read more reviews at Cars.com
The first car she showed me was the one but only she knew it. I saw several more and she kept showing me around. The warranty options are wonderful. Dylan was very helpful when we were defining our limits.
Even with some bad credit history. I appreciate what they did to get the loan for me but the lack of communication between employees and the excessive phone calls were a little much for me.
We were contacted by Lithia Hyundai by email then phone to look at their vehicles and trade our leased Santa Fe early before December. We spoke with Holly Jensen about our desires and she went to work and updated us the next day that she had inventory on their lots that would meet our needs. She then went above and beyond to explain to us the options available and we were very impressed by not only her professionalism and knowledge but how careful they were observing all COVID precautions. Holly made everything thing exciting and seamless in preparing our vehicle purchase and even assisted us in getting the zero percent financing that we qualified for with first responder discount also. We will without hesitation be recommending Holly and the Dealership to our friends and family !! Thank you again Holly for this Great experience, Linda and Scott Hawley
Holly Jensen is amazing! I went in hoping to get into something newer and bigger in my budget and Holly did everything she could to get me into something that day! I absolutely love my Hyundai and will recommend anyone looking to get into a new car to Holly at Lithia Hyundai! Bryan Ogg also helped me through the paperwork process and kept it short and sweet and filled with laughs! I’m not a big fan of the process of getting a new car I can’t stand when they try to scare you into it saying your car will die or keep giving you prices way over your budget, with Holly Jensen she personally doesn’t do any of that!
Everything went pretty smooth the only issue I have had was not getting the clarification on some questions I have had. I was told I could register through email and went to double check on that and never got a reply. As a first time buyer I’m gonna have questions that will need to be answered
Staff was friendly and willing to help us out qnd get us the best deal possible. Appointment wasn't honoured very well and the wait was a bit much but other than that we had a great experience.
We were quickly greeted by Pete, who let us take the test drive without a bunch of formality. We picked our car, found the color combo and we were off. Sales management made the deal by sticking to what they had first told me, making adjustment to maintain my expectation. Brian in finance was easy to work with through the process. I can only hope my ongoing relationship through the maintenance and upkeep of the purchase will be as easy and pleasant as its beginning.
This dealership is tops as the lead salesman cares about his clients and the service man Lance Smith is equally caring. This teamwork is hard to beat!
Really great people, enjoyed wasn’t that much of a hassle would recommend anyone to go to Lithia thanks for my great car. Thank you for everyone to help me out.
I came in after I got a flyer in the mail advising me I could trade in my Hyundai and upgrade! I saw it as the opportunity I've been looking for to get the car of my dreams, the Hyundai Ioniq Hybrid! My sales adviser was Garret. He was very personable and we talked while our credit was being run and everything processed. He was upfront and honest throughout the transaction. We were approved and the Sales Manager came out to run the numbers by us and get the final approvals. We talked about each option and were able to come to a final agreement. Bryan was great in the Finance Department. He explained each option to us through the process and asked us about the different warranties and guarantees we might be interested in. He explained each option for our understanding and made sure we were fully understanding of what we were paying for. I don't plan on buying a new car for a LONG time as I have my dream car now, but when I am back in the market I will definitely come back to Lithia Hyundai!
Amazing customer service. I cannot remember the name of the financial dept. He was just as amazing and 5 stars. Will be a returning customer.
The dealership was very nice and helpful, my older car was on a lease and I wasn’t sure if I had go back to the previous location to return it but they took care of all that for me! Awesome experience overall.
Cherae, Thank you so much for your help today. You were phenomenal, a truly special person. You made this experience very special for me and my future husband...and my friends, we all just adore you. I hope our paths cross again. Thanks so much!!!
Very helpful and friendly service. Attention to detail and did everything possible to get us in a car. I would recommend anyone to come in
People are so friendly and helpful. whenever i go there for anything from a new car or service on my car always excellent service and customer service.
When I pulled in for my 1PM appointment there were MANY cars in the service line, they got everyone in and out just fine! I brought my laptop to work on anyway and suspected I'd be there for awhile. No one stressed, no one seemed agitated, with service being slammed I was surprised (but at this point I really shouldn't be with Lithia Hyundai as a whole) at how smooth they handled everything. I won't go anywhere else and truly hope I can get my next new"ish" car there ASAP (cleaning up my poor credit which STINKS) I've yet to run into, speak to, email or chat anyone there in any department that has NOT done everything they could to try to help me. I LOVE THEM ALL!
My experience with Car Dealers goes back with years of car buying and I hate it. When my car broke down I was on the market. The fleet manager Joe sensed my worry and managed all my concerns. I didn't have to sit at a dealer all day to get it figured out. We spoke via text so my work schedule was not disrupted and he kept me in the loop as things progressed. When we needed to adjust based on my needs he did just that. I explained my situation, my budget and my musts, along with asks. He then looped in my Sales guy Larry who was awesome. Both of these two stayed late to close my deal on a Friday night. I was not expecting that, and went in to sign a few documents and get my keys. It was an unexpected turn of events for the night! Even three days after I squeezed in a detail for my new car last minute. Upon getting there Larry asked if I had a ride because I was unable to wait - I explained my intention to take an Uber and instead of that Larry saved me money personally driving me to my house and texted me to let me know my car was ready. Typical dealers act nice until the sale is closed. Here anytime I reached out I have been met with prompt and timely service. I never thought I would own a Hyundai having come from Foreign cars and now I would not have it any other way. No overly pushy behavior, all personable and kind people! ALSO Finance Brian was awesome!! My hubby and I both thought he was a great guy and he gave us useful parenting tips to top it all off.
Tony Roach is not a car salesman. He's a good guy that just happens to sell cars! His no pressure approach is exactly just that....NO PRESSURE. He actually listened to the type a vehicle I wanted and stayed within my budget. Keep doing what you're doing Tony!!!!
Chris and cherae are the Best. Chris went out of his way to find me the best deal possible knowing I was in a bind. I had to find transportation as fast as possible. And Cherae is as sweet and knowledgeable as they come. Shes always a joy to work with. Thank guys I couldn't be happier. Thanks Lithia of Reno.
ALWAYS a big smile and how are you doing. It is always a real good feeling to see the staff at Lithia. I always leave there with a real good feeling about people!!
It was very easy booking the appointment for an oil change. Quick service. Lance was great! Shuttle service is also great if you don’t want to wait.
Very happy with Lithia Hyundai of Reno. Everyone was friendly and helpful and made for an easy and relaxing buying and service experience. Will recommend you guys to anyone in the hunt for a new car.
Service is excellent they not only service Hyundai but any make or mode car you may have with the utmost care. I also take my Dodge Truck to them for excellent care.
Can I say excellent 25 times? My wife and I were amazed with the service we recieved. Thank you Lithia Hyundai for all you did.
Bryan Ogg helped me and my significant other get our dream cars when we both thought it would be impossible. Bryan and Ron worked together and made sure that we weren’t stressed out and made sure we were comfortable. Not only did they make the car buying process much easier on us, but they made buying a car fun and enjoyable. A huge thank you to Ron and Bryan for making our experience enjoyable, less stressful, and less difficult!
Great service was a no hassle situation and I got exactly what I wanted plus more . They were able to help with my trade in and it didn’t take much hassle . I recommend lithia Hyundai 10/10.
Walked in wanting a Santa Fe and came out happier than ever , absolutely love my new Santa Fe ! Will definitely continue buying from lithia Hyundai.
It was easy and I had a great experience Richard was extremely informative and strait forward He set me up with exactly what I wanted for the right price
This is the third SUV I have purchased from Lithia Hyundai, Richard has been the salesman for the last two. By far, he is the best salesman I have ever dealt with, he takes the time to know his customers and does not rush the sales process. He's very friendly and doesn't try to pressure you into something above your price range.
Rich Dvorak made buying my new car very easy and pleasant. I bought my first Hyundai from him so called him again this time around.
Service was excellent. Richard was fantastic. There ad discription was a little off but I'll have to live with it. But I am very happy with the truck.
The dealership and service center are great. And always have smiles on there face. Thank you guys so much for everything you do. Have a great day
I do not like writing reviews. Spent 4 hours buying a new santa fe. Went home with a sore butt from sitting. Took three Tylenol and went to bed.
I feel like I was ripped off. Typical car sales. Matt and Devin were not up front and honest. Even Devins remedy was a lie.
You guys were great. Got the car I wanted, and the customer service was impeccable. Mr. Young was great, didn't waste my time, and got me the car I requested.
My first experience buying a car robby was super cool. I have no/bad credit they got me a loan. Amazing place check them out if you are in need of a car honestly it was a blessing.
I highly recommend your dealership! I love Hyundai’s. They are reliable, smart looking and a fraction of the cost of Toyota or Honda! Joe and Tony were wonderful to us, I am so happy with our two new cars!!
I liked her well enough. I wss especially surprised that she wss willing to bring the car to me. I live in Gardnerville. Good job.
My expectations at first where Lithia may not be able to help me get a loan for a used car. After working with Cherea we found the right car and financing. It took longer than I expected but I was very pleased with the service.
I've been a part of Hyundai since 2016 when I bought a 2017 Sante Fe. I've always brought my car to the service department for all services and have been treated very well by everyone I have worked with. I also loved my car and felt very safe in it. So when I decided to buy a little bigger, I wanted to stay with Hyundai. And it's not surprising that they did a fantastic job at working the price with me that was fair on a new Palisade. They were professional and quick. Larry even delivered the car because I was worried with the COVID19 and having a disabled child with a compromised immune system. Thank you to the team for being kind and getting me a good deal. I'm so happy and with be a returning customer.
I’ve been looking around to find a good deal for a new car, luckily i was able to connect with this Hyundai Dealership. The transaction went very smoothly. Cherae and Larry was very helpful and accommodating. They are very professional and provided great customer service. They answered all my query on point and made sure i got everything i needed. It was a great experience and i will surely recommend them to my friends. I am happy with my new car.
When I was in to have car serviced I talked to Joe about lease or new car. He was very helpful. Larry Farrell brought the car out for me to see and explained some of features of the car. Larry was very patient and helpful. Larry delivered the car later that day. He helped me with taking plates off my car and making sure I know what to do. I have texted him a couple times since and he has always been very friendly and helpful. Devin in finance was also very helpful. I find all the staff there to be very friendly and helpful.
Began by just looking to see what the Palisade was all about. Marcus, who was just in his 3rd or 4th day, was VERY helpful, even though he did not yet know all about the vehicle. He was assisted by Alex, who was more knowledgeable. Marcus was very professional, polite, and not pushy.
My sales person was nice. Unfortunately he took a job with another dealership. Cherae Cozzi is awesome!!super helpful! I will definitely contact her in the future!!
This is an awesome car dealer to buy a car from very funny and nice People that works there. It was an easy process to get approved for a loan for a used vehicle
My salesman Robert was very helpful thru the process of buying vehicle. Every step of buying was fluid and people of Lithia hyundai were all great.
I am very pleased with this dealership Tony Roach was great Tom the used car manager was amazing Dylan they all were great I will buy a car here again
The people that attended me were outstanding from start to finish. From calls at specific hours to match my work schedule to an appointment on a day that would benefit me. Thanks so much for the help.
Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal with her.
lance smith, service department is kind and courteous and is always spot on. scott robert is the BEST and very knowledgeable regarding the dealership and business. i am very glad to drive a Hyundai. thank you kristine luna. p.s. i have also had tabatha in the service department. very good and efficient.
We have purchased two vehicles from this dealership, and couldn’t be happier with the experience. When we were looking for our second vehicle, we couldn’t find the one we wanted in our area, so we bought one from last Portland dealership and had it brought down. Everything was great! We have known a few of the guys for many years and knew they would take care of us. Dustin, Joe, Chris, and Matt are honest and courteous, two things rarely found in this business. We will buy from there again, and always refer our friends and Daly their way.
I purchased my vehicle with help from Dustin Snider. He made helped me to get the car I wanted and helped to make the process extremely easy. Dustin was also very friendly and not pushy during the process. I recommend him to all of my friends looking for a vehicle.
I was looking everywhere for a 2005 GMC with low miles and in good shape. Dustin was able to find me the cleanest one I've ever seen!! For a GREAT price! And then went above and beyond to make sure everything went smooth and easy. Erin made sure that everything was communicated on time and taking care of with the bank. I felt like royalty!! GREAT team and AMAZING service!
This dealership could've done a better job with customer's needs. The pandemic was not in my hands and power, you should've not shouldered me with that problem. My account was poorly handled by the people involved. Extremely disappointed.
My experience was great! I had great customer service, I got my car that I enjoy driving it I couldn’t ask for anything better, thank you
Best place to get financed with! Everything was so quick and efficient easiest buying experience ever! This dealership is our go to for anything and everything. We will be recommending all of our family and friends here!
This dealership has been very good to me. They treat me as a valuable customer and have not let me down in the past 5 years. They go above and beyond to satisfy their customers.
As soon as I arrived I was helped very quickly. I didn't have to wait and everything was straight forward. PJ Pourjami was helpful and informative with any question I had about the vehicle i was looking at. He and the rest of the staff were attentive and nice.
Very impressed with Lithia Hyundai! The whole buying experience was a pleasure and PJ deserves a raise for his efforts to help me buy the right vehicle! Everyone at LH is awesome!
Had a 15,000 mile service done on Sat. As usual the service was great and our service desk guy was great as always. :) D
I HAVE BEEN COMING HERE FOR 16 YEARS. I HAVEN'T ALWAYS BEEN TREATED WITH RESPECT BY THE MANAGEMENT TEAM IN PAST YEARS. THE ONE CONSTANT IS LANCE SMITH. HE IS A GREAT EMPLOYEE. HE HAS REAL CONCERNS ABOUT YOUR VEIHICLE AND YOUR SATISFACTION. IN RECENT YEARS THE EMPLOYEES HAVE CHANGED AND THEY ALL HAVE BEEN VERY HELPFUL AND RESPECTFUL. I DO NOT TRUST MY VEHICLES IN THE HANDS OF ANY OTHER MECHANICS. I REALLY APPRECIATE THE EMPLOYEES AND THE MANAGMENT TEAM. I WANT TO THANK ALL OF THEM FOR THEIR HARD WORK AND KINDNESS.
We’re very awesome the customer service were nice got me in the car I wanted I am very satisfied and I love my new car thank you All very much... Chris and Devin
I have bought plenty cars in my life but Terry was the best. Warm, efficient, responsible, and treated me like royalty. He gave me a good car, good price, and good service. Other staff also followed up to make sure my needs were met which added a nice caring touch.
Couldn’t have asked for a better car buying experience. Thank you Reno Hyundai! Eddie was very knowledgeable and made sure our experience was top notch!!
New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (775) 376-5049 or by visiting us at the dealership.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 5.9% interest and 20% downpayment.
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