Staff

Service

Lance Smith

Lance Smith

Service Advisor

Certified
642 Reviews
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Matt Franceschini

Matt Franceschini

Service Advisor

Certified
514 Reviews
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Jeremy Olsen

Jeremy Olsen

Service Manager

Certified
71 Reviews
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Everett Clunie

Everett Clunie

Lube Techician
48 Reviews
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Donald Ostrom

Donald Ostrom

Service Advisor
48 Reviews
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Cuong Ngo

Cuong Ngo

Service Techician
39 Reviews
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Bryan Mazariegos

Bryan Mazariegos

Service Technician
37 Reviews
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Chantel Kaminskaya

Chantel Kaminskaya

Assistant Service Manager
34 Reviews
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Hai Ngo

Hai Ngo

Service Techician
28 Reviews
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Drea McGiffin

Drea McGiffin

Business Development Admin
27 Reviews
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Otto Sandoval-Carpio

Otto Sandoval-Carpio

Detailer
19 Reviews
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Trisha Stone

Trisha Stone

Service Advisor
17 Reviews
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Finance

Bryan Ogg

Bryan Ogg

Finance Manager

Certified
355 Reviews
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David Lennox

David Lennox

F&I Manager

Certified
286 Reviews
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Devin Rogers

Devin Rogers

Finance Manager

Certified
223 Reviews
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Sales

Holly Jensen

Holly Jensen

Certified Product Specialist
261 Reviews
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Tony Roach

Tony Roach

Product Specialist

Certified
124 Reviews
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Mathew Reed

Mathew Reed

Product Specialist
94 Reviews
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Dan Dunham

Dan Dunham

Master Sales Associate

Certified
83 Reviews
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Ryan Ferris

Ryan Ferris

Assistant Sales Manager
81 Reviews
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Michael Costello

Michael Costello

Product Specialist
68 Reviews
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Larry Farrell

Larry Farrell

Business Development Admin
64 Reviews
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Lucas Bragg

Lucas Bragg

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
50 Reviews
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Chris Clark

Chris Clark

Credit Specialist
43 Reviews
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Efren Gonzalez-Aguayo

Efren Gonzalez-Aguayo

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
42 Reviews
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Paydon Chambers

Paydon Chambers

Product Specialist
20 Reviews
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Joshua Clunie

Joshua Clunie

Business Development Admin
10 Reviews
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Ryan

Ryan "RJ" Bush

Buyer
7 Reviews
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Erwin Soto

Erwin Soto

Product Specialist
7 Reviews
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Cesar Sanchez

Cesar Sanchez

Product Specialist
4 Reviews
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Darren Toomer

Darren Toomer

Inventory Manager
4 Reviews
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Eddie Hill

Eddie Hill

Product Specialist
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Levi Williams

Levi Williams

Product Specialist
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Management

Dylan Clunie

Dylan Clunie

General Manager
116 Reviews
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Steve Leveille

Steve Leveille

Sales Manager
67 Reviews
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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
37 Reviews
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Scott Robert

Scott Robert

e Commerce Marketing Manager
36 Reviews
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Internet

Hannah Choquette

Hannah Choquette

Business Development Lead
51 Reviews
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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
26 Reviews
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Gaby Temprano

Gaby Temprano

Business Development Admin
19 Reviews
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Kim Murillo

Kim Murillo

Business Development Admin
10 Reviews
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Maegan Minetto

Maegan Minetto

Service Business Development Admin
9 Reviews
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Kathleen

Kathleen "Kat" Harris

Business Development Admin
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Parts

Dawn Vincent

Dawn Vincent

Parts Manager
27 Reviews
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Robert Thomas

Robert Thomas

Parts Advisor
17 Reviews
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Lance Smith

Lance Smith

Service Advisor

642 Reviews
Certified
Recent Reviews

Sep 16, 2023

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Lance has always been so professional and helpful.

Lance has always been so professional and helpful. He listens well and follows through every time.

Sep 15, 2023

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Will be returning to Reno Hyundai for all of my cars

Will be returning to Reno Hyundai for all of my cars needs. Carson city Hyundai is awful!

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Sep 10, 2023

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Lance is always so friendly, very personable.

Lance is always so friendly, very personable. Excellent customer service and helpful. I bought some wiper blades buy one get one free and he went out put them on and we made sure and tested them with squirting the water to make sure there were no ripples and they worked just right. He always goes beyond the service. Thank you Lance for being my service advisor.

Sep 10, 2023

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Always good service and great direction from Lance.

Always good service and great direction from Lance. How much more can I say? No need

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Matt Franceschini

Matt Franceschini

Service Advisor

514 Reviews
Certified
Dealership Experience 8 years 10 months
Recent Reviews

Sep 16, 2023

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We had to schedule this fix twice but were always treated

We had to schedule this fix twice but were always treated very nicely. Issue was fixed perfectly.

Sep 15, 2023

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When comparative assessments are made I have found this

When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Sep 06, 2023

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A very friendly and professional staff.

A very friendly and professional staff. I feel they do their utmost to accommodate me and always have my vehicle ready as promised.

Sep 02, 2023

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Service was great!

Service was great! It was fast and completed on time. It was just difficult to schedule an appointment.

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Bryan Ogg

Bryan Ogg

Finance Manager

355 Reviews
Certified
Dealership Experience 11 years 3 months
Industry Experience 11 years 3 months
Recent Reviews

Sep 21, 2023

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Bryan Ogg make a choice everyday to help people get into

Bryan Ogg make a choice everyday to help people get into a vehicle with the best rate possible!! Thank you for all you do for my family and I!

Sep 14, 2023

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I had a great experience with Brian Kelly.

I had a great experience with Brian Kelly. He was super helpful. I would recommend his service.

Sep 02, 2023

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Working with Dan Dunham was such a pleasure.

Working with Dan Dunham was such a pleasure. Kind respectful. Knowledgeable and professional. Brian ogg made signing documents painless. Worked through the documents explaining each one. Jeremy Olsen was also very professional in the service department and quickly resolved a minor issue that arose. Great team.

Aug 31, 2023

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Got deal done in one afternoon.

Got deal done in one afternoon. Follow up service has been good. All friendly staff.

Aug 30, 2023

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Lucas was an amazing sales man!

Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone

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David Lennox

David Lennox

F&I Manager

286 Reviews
Certified
Dealership Experience 11 years 2 months
Industry Experience 30 years 6 months
Recent Reviews

Sep 08, 2023

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Lack of communication was astounding.

Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came

Sep 04, 2023

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Nice place always gets it done every time I come in I

Nice place always gets it done every time I come in I always walk out with a new car.

Aug 31, 2023

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They are a pleasure to do business with from sales to

They are a pleasure to do business with from sales to service. Always understanding of my needs.

Aug 02, 2023

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Very friendly staff who were quick and efficient in

Very friendly staff who were quick and efficient in helping me find my new car at a price I could afford.

Jul 15, 2023

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Mgr Steve , and salesman Matt helped me get out of an

Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !

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Holly Jensen

Holly Jensen

Certified Product Specialist
Contact Me
Dealership Experience 6 years 1 months
Industry Experience 6 years 1 months
I am an avid musician in my spare time, having played a variety of different genres (punk, alt rock, classical, garage, country, jazz, blues, and electric). I also enjoy rock climbing and am a huge fan of parkour. I am also an action movie freak. I am also a big dog lover, taking my fur babies for frequent walks and play time at the local park. Message me for assistance today.
Recent Reviews

Sep 20, 2023

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I had a very lovely time financing a vehicle here, Holly

I had a very lovely time financing a vehicle here, Holly is extremely nice and accommodating and I’m glad she was my dealer for my vehicle. She was able to give me exactly what I needed.

Aug 24, 2023

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This was my first time getting a car from a dealership,

This was my first time getting a car from a dealership, Holly jensen made my experience very easy and good!

Aug 24, 2023

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My daughter and I went here to find her a safe, reliable,

My daughter and I went here to find her a safe, reliable, all wheel drive vehicle within her budget. She ended up deciding on a 2017 Hyundai Santa Fe. They clearly state everywhere that these used cars are fully inspected, but this was an "as is" purchase. I understand THAT, on the assumption that if there was actually anything seriously wrong with the vehicle it would have been taken care of or disclosed, because their website states that ALL of their used cars are fully inspected, tested, and certified safe and ensure they are reliable, safe, and affordable. So, that evening of the purchase, my daughter is on the freeway and starts feeling the steering wheel vibrate and the car swaying to the right with any little bump in the road. We take it to a tire shop the next morning and they inform us that the front struts are bad and leaking. Lithia service looks it over again and says there is nothing wrong with the car. We take it to another tire shop and they too confirm that the front struts are bad/leaking and also share that the control arm is dangerously bad and needs to be replaced. Now, Lithia Hyundai is only offering to do an alignment on the vehicle. I don't understand why such a large dealership would be so shady with these transactions and not care one bit about their customers!

Aug 06, 2023

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The service center gentleman was vary nice and helpful as

The service center gentleman was vary nice and helpful as long with the service department. They answered everything I asked and offered me with all the information and more. Thank you all……

Jul 27, 2023

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Great sales person— Holly—.

Great sales person— Holly—. Finance was a breeze. Excellent experience. Hooray. Hooray. Hooray. Made my day.

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Devin Rogers

Devin Rogers

Finance Manager

223 Reviews
Certified
Dealership Experience 4 years 4 months
Recent Reviews

Aug 31, 2023

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The staff and sales department, we're great.

The staff and sales department, we're great. They answered all my questions Before & After the my purchase. I've recommend this dealership to all my friends and family.

Aug 20, 2023

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wonderful service and very nice people.

wonderful service and very nice people. The automobile was clean and nice. I givebit a ten stars

Aug 20, 2023

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Very smooth and relaxed experience.

Very smooth and relaxed experience. Cool employees that don't push. Especially Efren, he's the best salesman I've worked with.

Aug 04, 2023

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I’m not allowed to leave an honest review?

I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.

Jul 27, 2023

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Great sales person— Holly—.

Great sales person— Holly—. Finance was a breeze. Excellent experience. Hooray. Hooray. Hooray. Made my day.

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Tony Roach

Tony Roach

Product Specialist

124 Reviews
Certified
Contact Me
Dealership Experience 6 years 4 months
Industry Experience 27 years 8 months
Born and raised in Reno 20 years experience with car industry. father of six love to fish.
Recent Reviews

Sep 21, 2023

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Bryan Ogg make a choice everyday to help people get into

Bryan Ogg make a choice everyday to help people get into a vehicle with the best rate possible!! Thank you for all you do for my family and I!

Aug 21, 2023

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They charged me over $1800 for a part that cost them

They charged me over $1800 for a part that cost them around $1300 and has a recommended retail price of around $1600. I'm done with Lithia.

Jul 01, 2023

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Just picked up my new Sonata from Lithia Hyundai.

Just picked up my new Sonata from Lithia Hyundai. Traveled 150 miles to get it too because of the great customer service Tony has given from the moment I sent an online inquiry. Very professional and knowledgeable about the vehicle I wanted to purchase. From Tony who was my sales person, Ryan the sales manager, all the way to both Devin and Bryan in finance, they made my car buying experience 5 star all throughout the entire process. They listened and understood my wants and needs. Would highly recommend Tony and this dealership as whole!

Jun 11, 2023

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I never met Trisha stone.

I never met Trisha stone. Tony wad easy to work with but really did not tell me about the 5900 fee added by the dealer and the portion of the msrp sheet that had those fees noted was removed from the rest of the sticker price.

Jun 09, 2023

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Awesome service appreciate their professionalism greatly

Awesome service appreciate their professionalism greatly appreciate the experience look forward to using Lithia in the future

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Dylan Clunie

Dylan Clunie

General Manager
Recent Reviews

Sep 11, 2023

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The people at the dealership were competent and friendly.

The people at the dealership were competent and friendly. I appreciated that they facilitated all the paperwork. My 2012 Hyundai Tucson had a bad engine and I got a new one.

Aug 01, 2023

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The receptionist was superior in getting help for me from

The receptionist was superior in getting help for me from the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome.

May 22, 2023

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Great group of folks in the service department!

Great group of folks in the service department!! Along with the finance department and the salesmen!!

May 07, 2023

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My experience at this dealership is far beyond the best.

My experience at this dealership is far beyond the best. From servicing to buying vehicles, outstanding in every detail! Thank you!!

Mar 31, 2023

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Great sales a d service.

Great sales a d service. Tpny was especially helpful.. .my go to guy for all my vehicle needs

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Mathew Reed

Mathew Reed

Product Specialist
Contact Me
Dealership Experience 4 years 5 months
Recent Reviews

Aug 31, 2023

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Great customer service, no pressure from the sales staff.

Great customer service, no pressure from the sales staff. Worked with us on the price. Salesman called and gave us detailed description of the very minor issues that were discovered during the vehicle inspection.

Aug 18, 2023

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My visit was very welcoming and felt like I got the best

My visit was very welcoming and felt like I got the best deal possible. Thank you to the salesmen

Jul 17, 2023

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The whole Lithia staff was fantastic!

The whole Lithia staff was fantastic! Friendly, professional, and honest. Great place to buy a car!

Jul 15, 2023

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Mgr Steve , and salesman Matt helped me get out of an

Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !

Jul 14, 2023

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Holly was great!

Holly was great! She was very responsive whenever I had questions, returned calls immediately & made sure we understood blue link & electrify America. I would highly recommend this dealership , everything went very smoothly with no pressure !

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Dan Dunham

Dan Dunham

Master Sales Associate

83 Reviews
Certified
Contact Me
Dealership Experience 2 years 8 months
Industry Experience 34 years 1 months
I’ve been in the car business for over 30 years. My motto has always been to treat customers the same as I’d want to be treated if I went to buy a vehicle. In short I take great care of my customers and make every attempt to make the car buying process a simple one. Please reach out and I’ll do my best to help you find the perfect vehicle.
Recent Reviews

Sep 02, 2023

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Working with Dan Dunham was such a pleasure.

Working with Dan Dunham was such a pleasure. Kind respectful. Knowledgeable and professional. Brian ogg made signing documents painless. Worked through the documents explaining each one. Jeremy Olsen was also very professional in the service department and quickly resolved a minor issue that arose. Great team.

Aug 31, 2023

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Great customer service, no pressure from the sales staff.

Great customer service, no pressure from the sales staff. Worked with us on the price. Salesman called and gave us detailed description of the very minor issues that were discovered during the vehicle inspection.

Aug 31, 2023

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The staff and sales department, we're great.

The staff and sales department, we're great. They answered all my questions Before & After the my purchase. I've recommend this dealership to all my friends and family.

Aug 26, 2023

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Great sales dept and customer service.

Great sales dept and customer service. Dan was great and made the transaction easy and seamless

Aug 25, 2023

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Dan our salesman was awesome and made the whole

Dan our salesman was awesome and made the whole transaction easy and seamless. He provided great customer service

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Ryan Ferris

Ryan Ferris

Assistant Sales Manager
Contact Me
Dealership Experience 2 years 8 months
Been in the business for a few months and love hooking people up with great deals on awesome cars and trucks. Avid outdoorsman, family man, and dedicated to my craft. Come by and let me show you how easy it is to buy a car here.
Recent Reviews

Sep 14, 2023

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I had a great experience with Brian Kelly.

I had a great experience with Brian Kelly. He was super helpful. I would recommend his service.

Sep 08, 2023

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Lack of communication was astounding.

Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came

Aug 30, 2023

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Lucas was an amazing sales man!

Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone

Aug 17, 2023

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Trisha and the Hyundai team are great at what they do and

Trisha and the Hyundai team are great at what they do and was by far the best experience I have had at a car dealership.

Aug 04, 2023

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I’m not allowed to leave an honest review?

I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.

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Jeremy Olsen

Jeremy Olsen

Service Manager

71 Reviews
Certified
Recent Reviews

Sep 15, 2023

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When comparative assessments are made I have found this

When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Sep 02, 2023

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Working with Dan Dunham was such a pleasure.

Working with Dan Dunham was such a pleasure. Kind respectful. Knowledgeable and professional. Brian ogg made signing documents painless. Worked through the documents explaining each one. Jeremy Olsen was also very professional in the service department and quickly resolved a minor issue that arose. Great team.

Aug 31, 2023

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They are a pleasure to do business with from sales to

They are a pleasure to do business with from sales to service. Always understanding of my needs.

Aug 21, 2023

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They charged me over $1800 for a part that cost them

They charged me over $1800 for a part that cost them around $1300 and has a recommended retail price of around $1600. I'm done with Lithia.

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Michael Costello

Michael Costello

Product Specialist
Contact Me
Dealership Experience 2 years 10 months
Industry Experience 36 years
I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!
Recent Reviews

Jul 23, 2023

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Both were great to work with.

Both were great to work with. They made sure I received a safe and reliable vehicle. They were able to put me in a new car that saved ne huge on interest payments.

Jul 13, 2023

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Love Lithia Hyundai Reno, they make sure you feel good

Love Lithia Hyundai Reno, they make sure you feel good about the deal! They work for your business.

Jun 09, 2023

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Awesome service appreciate their professionalism greatly

Awesome service appreciate their professionalism greatly appreciate the experience look forward to using Lithia in the future

May 28, 2023

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Great team of professionals!

Great team of professionals! Will definitely be back and telling my friends! They went about and beyond!

May 23, 2023

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They push you into predatory loans, they don't care and

They push you into predatory loans, they don't care and use your background against you.

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Steve Leveille

Steve Leveille

Sales Manager
Dealership Experience 9 years 1 months
Industry Experience 21 years 7 months
Recent Reviews

Jul 15, 2023

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Mgr Steve , and salesman Matt helped me get out of an

Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !

Apr 14, 2023

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Life changing, no pressure it's like they really care

Life changing, no pressure it's like they really care about you. Very easy so simple

Mar 21, 2023

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Our experience at Lithia was exceptional.

Our experience at Lithia was exceptional. We were helped by Efren and Holly and could not be more pleased with our service. They are both very friendly, professional, and knowledgeable; they made us feel comfortable throughout the entire car buying process. They both took so much time with us, answering questions and giving us ample time to test drive the car, and process information about the car we were interested in purchasing. Steve was extremely friendly, helpful, and professional when we were discussing financing. Bryan was professional, efficient, and friendly while we were signing documents, and made that process a breeze. Everyone went above and beyond and we could not be happier with our service. We also love our Santa Fe. We would definitely recommend Lithia Hyundai to anyone shopping for a new vehicle.

Mar 14, 2023

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From the moment I walked in the front door I had amazing

From the moment I walked in the front door I had amazing service from Dan. He was able to listen to my needs and allow me to walk out of the dealership feeling like a million bucks. I had a great experience and would highly recommend this dealership.

Mar 14, 2023

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Dan was thorough in assisting us on the phone, and later

Dan was thorough in assisting us on the phone, and later in explaining the vehicle's features. Overall, he and the finance guy Devin both provided excellent customer service.

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Larry Farrell

Larry Farrell

Business Development Admin
Recent Reviews

Sep 04, 2023

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Nice place always gets it done every time I come in I

Nice place always gets it done every time I come in I always walk out with a new car.

Aug 04, 2023

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I’m not allowed to leave an honest review?

I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.

Aug 02, 2023

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Very friendly staff who were quick and efficient in

Very friendly staff who were quick and efficient in helping me find my new car at a price I could afford.

Jul 11, 2023

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Maintenance is ok so far.

Maintenance is ok so far. Sales did nothing but screwed me on a deal. I will never buy from them again

Apr 01, 2023

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Devin did a great job of walking me through the required

Devin did a great job of walking me through the required documents and making sure I fully understood what I was signing.

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Hannah Choquette

Hannah Choquette

Business Development Lead
Recent Reviews

Aug 01, 2023

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The receptionist was superior in getting help for me from

The receptionist was superior in getting help for me from the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome.

Jun 19, 2023

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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

Apr 22, 2023

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Was a difficult decision for me to buy a new car, but I

Was a difficult decision for me to buy a new car, but I was lucky to be assisted by Efren Gonzalez-Aguayo. Throughout the entire car buying process, Efren was incredibly knowledgeable and informative, answering all of my questions with patience and expertise. He went above and beyond to ensure that I was completely satisfied with my purchase and that I had all of the information I needed to make an informed decision. Overall, I would highly recommend Efren Gonzalez-Aguayo to anyone looking to purchase a new car at Hyundai Reno. His exceptional customer service, professionalism, and expertise truly set him apart from the rest. Thank you, Lithia Hyundai Reno, for making my car buying experience such a positive one! Five stars all around!

Apr 21, 2023

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Always take the best care of my vehicle and make me feel

Always take the best care of my vehicle and make me feel comfortable with the service they provide!

Mar 24, 2023

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Ryan was the worst car sales person we have ever had.

Ryan was the worst car sales person we have ever had. He made the process incredibly difficult and we will not be returning.

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Lucas Bragg

Lucas Bragg

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Contact Me
Dealership Experience 1 years 8 months
Industry Experience 6 years 4 months
Tired of putting good money into a bad car? Let's change that! I specialize in helping people with challenged credit get out of their old money pit and into a new or newer car. Don't waste one more red cent, let's rebuild your credit and get you into a good car TODAY!
Recent Reviews

Aug 30, 2023

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Lucas was an amazing sales man!

Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone

Aug 14, 2023

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Worst dealership to deal with.

Worst dealership to deal with. Very unprofessional. Keeps passing the buck around and won’t live up to the deal agreed to before the check was written. Won’t get back to you and now the manager is threatening to call the police and report the loaner car they gave me stolen.

Aug 02, 2023

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Very friendly staff who were quick and efficient in

Very friendly staff who were quick and efficient in helping me find my new car at a price I could afford.

Jul 23, 2023

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Both were great to work with.

Both were great to work with. They made sure I received a safe and reliable vehicle. They were able to put me in a new car that saved ne huge on interest payments.

Jul 06, 2023

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Luke was fantastic.

Luke was fantastic. He made the whole experience enjoyable, which says a lot when the first words out of my mouth were “I hate car shopping”. He was patient, handled everything professionally and went above and beyond.

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Everett Clunie

Everett Clunie

Lube Techician
Recent Reviews

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Sep 08, 2023

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Great customer service.

Great customer service. Quick, friendly and efficient service. I was able to get an oil change at Hyundai despite owning another brand of vehicle.

Aug 17, 2023

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Trisha and the Hyundai team are great at what they do and

Trisha and the Hyundai team are great at what they do and was by far the best experience I have had at a car dealership.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Aug 01, 2023

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The receptionist was superior in getting help for me from

The receptionist was superior in getting help for me from the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome.

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Donald Ostrom

Donald Ostrom

Service Advisor
Recent Reviews

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 29, 2023

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Still waiting on repair.

Still waiting on repair. No one responding after a month still No follow up Ignored

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jul 12, 2023

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I had excellent personal and professional service from my

I had excellent personal and professional service from my salesperson Efren. They have been on the lookout for my vehicle after the sale attending to minor details so I am satisfied with my purchase.

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Chris Clark

Chris Clark

Credit Specialist
Contact Me
Dealership Experience 3 years 3 months
Industry Experience 28 years 11 months
I make car buying easy, especially if you have challenged credit. Give me a call today and let's get you rolling!
Recent Reviews

Jun 25, 2023

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They were very honest and helpful.

They were very honest and helpful.when it came to getting the sun it was an easy process

May 07, 2023

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My experience at this dealership is far beyond the best.

My experience at this dealership is far beyond the best. From servicing to buying vehicles, outstanding in every detail! Thank you!!

Apr 30, 2023

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The dealership is great however we keep getting surveys

The dealership is great however we keep getting surveys and are getting tired of it so please stop sending surveys

Apr 07, 2023

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Had a really nice experience at the Hyundai dealership in

Had a really nice experience at the Hyundai dealership in Reno Nevada very professional. We love our new car

Apr 05, 2023

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Bought a 2023 rough used and found out that we could have

Bought a 2023 rough used and found out that we could have got a brand new one for 6000 dollars cheaper

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Efren Gonzalez-Aguayo

Efren Gonzalez-Aguayo

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Contact Me
Dealership Experience 2 years 9 months
Industry Experience 20 years 3 months
Se habla español. ¿Tiene un buen trabajo y no tiene crédito pero quiere o necesita un automóvil? ¡Soy tu hombre! ¿No tienes un número de seguro social pero tienes ITIN? ¡Soy tu hombre!
Recent Reviews

Aug 20, 2023

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Very smooth and relaxed experience.

Very smooth and relaxed experience. Cool employees that don't push. Especially Efren, he's the best salesman I've worked with.

Jul 12, 2023

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I had excellent personal and professional service from my

I had excellent personal and professional service from my salesperson Efren. They have been on the lookout for my vehicle after the sale attending to minor details so I am satisfied with my purchase.

May 03, 2023

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It has amazing staff!

It has amazing staff!!I always feel welcomed to come back the best in Reno most of all Efren Gonzalez is the best 😊

Apr 30, 2023

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The dealership is great however we keep getting surveys

The dealership is great however we keep getting surveys and are getting tired of it so please stop sending surveys

Apr 22, 2023

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Was a difficult decision for me to buy a new car, but I

Was a difficult decision for me to buy a new car, but I was lucky to be assisted by Efren Gonzalez-Aguayo. Throughout the entire car buying process, Efren was incredibly knowledgeable and informative, answering all of my questions with patience and expertise. He went above and beyond to ensure that I was completely satisfied with my purchase and that I had all of the information I needed to make an informed decision. Overall, I would highly recommend Efren Gonzalez-Aguayo to anyone looking to purchase a new car at Hyundai Reno. His exceptional customer service, professionalism, and expertise truly set him apart from the rest. Thank you, Lithia Hyundai Reno, for making my car buying experience such a positive one! Five stars all around!

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Cuong Ngo

Cuong Ngo

Service Techician
Recent Reviews

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jun 22, 2023

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I have been going to this dealership for at least 14

I have been going to this dealership for at least 14 years. I have enjoyed our relationship.

Apr 14, 2023

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Out standing and very communicative.

Out standing and very communicative. The job gets done and I never have any issues

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Bryan Mazariegos

Bryan Mazariegos

Service Technician
Recent Reviews

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 31, 2023

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Got deal done in one afternoon.

Got deal done in one afternoon. Follow up service has been good. All friendly staff.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jul 01, 2023

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Lance is a great service writer.

Lance is a great service writer. Personable, goes above and beyond to take care of costumers needs

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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
Recent Reviews

Jun 06, 2023

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Brian and Derrick were great!

Brian and Derrick were great! He was able to get me what I wanted! Good follow up as well

May 05, 2023

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Had a great experience.

Had a great experience. Was my third time getting a vehicle there and the salesman was a very awesome person

Mar 06, 2023

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Great dealership all employees very friendly.

Great dealership all employees very friendly. Will buy another suv from them in the future.

Jan 14, 2023

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It was a bit difficult to get a live person to set up

It was a bit difficult to get a live person to set up maintenance appointment. But the service itself was efficient and satifactory.

Dec 07, 2022

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Efran Gonzalez and the whole Hyundai crew are always so

Efran Gonzalez and the whole Hyundai crew are always so warm and welcoming here with me. Every experience I've had with you all have been so comfortable and nice! Thank you for your kindness and patience with me as a client. Warmest Holidays to you all!

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Scott Robert

Scott Robert

e Commerce Marketing Manager
Dealership Experience 8 years 1 months
Industry Experience 34 years 8 months
Combined a love of cars and a passion for serving others into a career spanning three decades. In my 33+ years in the business I've sold everything from a 1929 Ford Model A Deluxe Coupe, to a Porsche Carrera GT, and everything else in between. Come put my expertise to work for you and see what we can do for you at Lithia Hyundai of Reno.
Recent Reviews

Aug 31, 2023

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They are a pleasure to do business with from sales to

They are a pleasure to do business with from sales to service. Always understanding of my needs.

May 20, 2023

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I’ve always been told that if you have nothing nice to

I’ve always been told that if you have nothing nice to say then don’t say anything at all. But, I do have something nice to say…. We love our new cars! I’ve left my views and opinions of how our deal went down on yelp.

May 03, 2023

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This is one of the most friendly & considerate

This is one of the most friendly & considerate dealerships I've been to in a long time! Thank you!

Apr 27, 2023

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The dealers are okay, maintenance on the other hand…fire

The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.

Apr 21, 2023

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Always take the best care of my vehicle and make me feel

Always take the best care of my vehicle and make me feel comfortable with the service they provide!

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Chantel Kaminskaya

Chantel Kaminskaya

Assistant Service Manager
Recent Reviews

Sep 15, 2023

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When comparative assessments are made I have found this

When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Aug 05, 2023

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Acted overwhelmed with appointments felt very rushed .

Acted overwhelmed with appointments felt very rushed .needed to ask questions about 2022 santa cruz but hesitant

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

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Hai Ngo

Hai Ngo

Service Techician
Recent Reviews

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jun 22, 2023

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I have been going to this dealership for at least 14

I have been going to this dealership for at least 14 years. I have enjoyed our relationship.

Apr 14, 2023

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Out standing and very communicative.

Out standing and very communicative. The job gets done and I never have any issues

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Drea McGiffin

Drea McGiffin

Business Development Admin
Dealership Experience 2 years 10 months
Industry Experience 2 years 10 months
Recent Reviews

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 29, 2023

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Two weeks in and I am still waiting for my car to be

Two weeks in and I am still waiting for my car to be repair too long of a wait. The gentleman at the service department is nice. But nice won’t cut it. I have call the service manager twice and no return call/ the lack of communication is what bothers me the most. Makes me think I’m being ignore and/or discriminated.

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jun 06, 2023

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Beautiful service.

Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done!

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Dawn Vincent

Dawn Vincent

Parts Manager
Recent Reviews

Aug 31, 2023

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They are a pleasure to do business with from sales to

They are a pleasure to do business with from sales to service. Always understanding of my needs.

Jul 31, 2023

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I signed up for 2 years of oil changes but it looks like

I signed up for 2 years of oil changes but it looks like the service Bay is always full. The oil change is supposed to take about an hour they said. But I went in there for another type of service and they said it would take one to four days that I would have to leave my truck there.

May 26, 2023

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Lance has been so helpful, very personable, and he has a

Lance has been so helpful, very personable, and he has a great sense of humor!

Apr 27, 2023

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The dealers are okay, maintenance on the other hand…fire

The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.

Apr 15, 2023

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They are dishonest, had I had not researched I would had

They are dishonest, had I had not researched I would had been taken to the cleaners!

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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
Contact Me
Dealership Experience 7 years 6 months
Recent Reviews

Aug 30, 2023

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Lucas was an amazing sales man!

Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone

Jun 19, 2023

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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

Apr 27, 2023

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They are amazing and kind.

They are amazing and kind. I’m a first time car buyer and didn’t really know anything to do with cars except how to jump my old ones lol, but everyone was able to easily explain everything to me so I understood what was happening and what I needed to do

Apr 23, 2023

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No pressure sales, Dan was great to work with.

No pressure sales, Dan was great to work with. Found a nice little car that fit our budget.

Apr 21, 2023

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Always take the best care of my vehicle and make me feel

Always take the best care of my vehicle and make me feel comfortable with the service they provide!

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Paydon Chambers

Paydon Chambers

Product Specialist
Contact Me
Dealership Experience 1 years 5 months
Industry Experience 1 years 5 months
Recent Reviews

Sep 21, 2023

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Bryan Ogg make a choice everyday to help people get into

Bryan Ogg make a choice everyday to help people get into a vehicle with the best rate possible!! Thank you for all you do for my family and I!

Jun 06, 2023

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Beautiful service.

Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done!

May 12, 2023

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Very professional and passionate towards my needs in

Very professional and passionate towards my needs in choosing a vehicle. Was not over bearing.

May 03, 2023

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Excellent service.

Excellent service. Paydon was great to work with. Everyone was kind and professional. They made sure I got a deal that met my objectives.

Apr 20, 2023

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Friendly service that was done in a timely manner and

Friendly service that was done in a timely manner and awesome quality along with that.

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Otto Sandoval-Carpio

Otto Sandoval-Carpio

Detailer
Recent Reviews

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jun 19, 2023

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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

Apr 14, 2023

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Out standing and very communicative.

Out standing and very communicative. The job gets done and I never have any issues

Apr 14, 2023

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Out standing and very communicative.

Out standing and very communicative. The job gets done and I never have any issues

Mar 19, 2023

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Great service, did an oil change and they found a nail I

Great service, did an oil change and they found a nail I my tire an took care of it free of charge 😀 thanks for the help

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Gaby Temprano

Gaby Temprano

Business Development Admin
Contact Me
Dealership Experience 2 years 2 months
Industry Experience 2 years 2 months
Recent Reviews

Sep 08, 2023

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Lack of communication was astounding.

Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came

Aug 31, 2023

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They are a pleasure to do business with from sales to

They are a pleasure to do business with from sales to service. Always understanding of my needs.

Jul 13, 2023

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Love Lithia Hyundai Reno, they make sure you feel good

Love Lithia Hyundai Reno, they make sure you feel good about the deal! They work for your business.

Jun 19, 2023

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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

May 22, 2023

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Great group of folks in the service department!

Great group of folks in the service department!! Along with the finance department and the salesmen!!

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Trisha Stone

Trisha Stone

Service Advisor
Dealership Experience 9 months
Industry Experience 9 months
Recent Reviews

Sep 11, 2023

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Never call back or answer phones.

Never call back or answer phones. Rverytime they have my car its for months and they take week or two to even get to it. And these are issues that should be recalls not thing i did to my car.

Sep 06, 2023

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A very friendly and professional staff.

A very friendly and professional staff. I feel they do their utmost to accommodate me and always have my vehicle ready as promised.

Aug 20, 2023

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wonderful service and very nice people.

wonderful service and very nice people. The automobile was clean and nice. I givebit a ten stars

Aug 17, 2023

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Trisha and the Hyundai team are great at what they do and

Trisha and the Hyundai team are great at what they do and was by far the best experience I have had at a car dealership.

Aug 04, 2023

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I’m not allowed to leave an honest review?

I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.

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Robert Thomas

Robert Thomas

Parts Advisor
Recent Reviews

May 26, 2023

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Lance has been so helpful, very personable, and he has a

Lance has been so helpful, very personable, and he has a great sense of humor!

Apr 27, 2023

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The dealers are okay, maintenance on the other hand…fire

The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.

Apr 12, 2023

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Always helpful.

Always helpful. Direct and forthright, and always showed me complete options on how I want to proceed, being mindful of my budget. Great guys to work with.

Jan 02, 2023

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The BEST EVER.

The BEST EVER. Really on Top of it .very Customer Oriented. Definitely feels like a big family. Dylan is the best. Definitely a team effort in making sure the Customer is happy and well taken care of..

Nov 21, 2022

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Lithia Hyundai of Reno has always provided great service

Lithia Hyundai of Reno has always provided great service for me. My service rep, Matt, has been doing a great job for me for 8 years. I always promise to write a good review for the excellent service I receive in the parts department and for oil changes and repairs. But I never do. It's time I cleared my conscience. These folks have always treated me fairly and professionally. My 2014 Elantra GT has been a pleasure to own for 8 years, thanks to Matt F. and the Service and Parts departments at Lithia Hyundai of Reno. 👍🙂👌

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Joshua Clunie

Joshua Clunie

Business Development Admin
Contact Me
Dealership Experience 2 years 5 months
Industry Experience 15 years 4 months
Recent Reviews

Jun 09, 2023

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Awesome service appreciate their professionalism greatly

Awesome service appreciate their professionalism greatly appreciate the experience look forward to using Lithia in the future

Jan 02, 2023

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The BEST EVER.

The BEST EVER. Really on Top of it .very Customer Oriented. Definitely feels like a big family. Dylan is the best. Definitely a team effort in making sure the Customer is happy and well taken care of..

Dec 30, 2022

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Good experience, friendly staff.

Good experience, friendly staff. I had a good time talking to the representatives of Lythia of Reno. Made my first buyer experience great.

Dec 23, 2022

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Dylan, and his son, and Devan were the best .

Dylan, and his son, and Devan were the best . Made buying a car really easy and fast. Everything went very smooth. Best experience ever when buying a car. No pressure, no stress, it was amazing , I will always come to Lithia Hyundai to but a car and I’ve been telling everyone.

Dec 06, 2022

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