Staff
Service
Lance Smith
Service Advisor
Tabatha Culver
SERVICE ADVISOR
Matt Franceschini
Service Advisor
Matt Ashton
Operations Manager
Brett Roderick
Service Advisor
Tom Kirklin
Service Advisor
Donald Ostrom
Service Advisor
Everett Clunie
Lube Techician
Cuong Ngo
Service Techician
Gio Castro
Service Technician
Jeremy Olsen
Service Techician
Chantel Kaminskaya
Warranty Administrator
Hai Ngo
Service Techician
Otto Sandoval-Carpio
Detailer
Bryan Mazariegos
Service Technician
Junior Rivera
Service Technician
Sales
Bryan Ogg
Finance Manager
Holly Jensen
Certified Product Specialist
Cherae Cozzi
Product Specialist
Devin Rogers
Finance Manager
Tony Roach
Product Specialist
Mathew Reed
Product Specialist
Hannah Choquette
Business Development Lead
Garrett Clunie
Product Specialist
Robby Young
Sales Associate
PJ Pourjami
Product Specialist
Larry Farrell
Business Development Admin
Dustin Snider
General Sales Manager
Mishawn Roach
Business Development Admin
Chris Clark
Credit Specialist
Iris Flores-Garcia
Business Development Lead
Brock Riggs
Product Specialist
Chris Romero
Product Specialist
Kim Murillo
Business Development Admin
Jayce Robinson
Business Development Admin
Finance
Christopher Osorio
Finance Manager
David Lennox
F&I Manager
Internet
Pete Montalvo
Sales
Richard Dvorak
Sales Professional/Interenet Manager
Kendall Meyer
Business Development Admin
Management
Dylan Clunie
General Manager
Steve Leveille
Sales Manager
Anthony Mazzone
New Vehicle Manager
Tom Clark
Used Car Manager
Scott Robert
e Commerce Marketing Manager
Administration
Erin Snider
Dealership Accountant II
Parts
Dawn Arguello
Asst Parts Mgr
Robert Thomas
Parts Advisor
Lance Smith
Service Advisor
Nov 19, 2020
I had a wonderful experience with the dealership. I moved...
I had a wonderful experience with the dealership. I moved to Reno after recently purchasing my Tucson. Lance was super helpful and patient with my questions.
Nov 19, 2020
My service is always good, I know ahead of time what I...
My service is always good, I know ahead of time what I have to pay. Many things still under warranty and that helps a great deal.
Nov 19, 2020
Best dealership in Reno, Purchased two cars from Hyundai...
Best dealership in Reno, Purchased two cars from Hyundai would not buy anywhere else! Excellent customer service all the time every time, service shop has great employees!
Nov 19, 2020
Quick service and didn’t push me to do more than I came...
Quick service and didn’t push me to do more than I came there for I would highly recommend their service department and the fair price
Nov 18, 2020
It’s always a great experience! Everybody is friendly and...
It’s always a great experience! Everybody is friendly and helpful! Even during the Covid, made me feel safe and everything got done in the timely manner.
Tabatha Culver
SERVICE ADVISOR
Nov 19, 2020
PJ was so helpful and accommodating, although I had came...
PJ was so helpful and accommodating, although I had came to this dealership a few times before but wasn’t successful to finance a car but PJ was able to get me approved for financing a brand new 2020 Elantra with 0% APR. I 100% recommend PJ to everyone to anyone who wants to have a smooth buying experience.
Nov 19, 2020
My service is always good, I know ahead of time what I...
My service is always good, I know ahead of time what I have to pay. Many things still under warranty and that helps a great deal.
Nov 19, 2020
Best dealership in Reno, Purchased two cars from Hyundai...
Best dealership in Reno, Purchased two cars from Hyundai would not buy anywhere else! Excellent customer service all the time every time, service shop has great employees!
Nov 18, 2020
30,000 mi service was very expensive and took over 2...
30,000 mi service was very expensive and took over 2 hours to complete, Personnel were helpful and kind though. I’m happy w/service overall
Nov 18, 2020
It’s always a great experience! Everybody is friendly and...
It’s always a great experience! Everybody is friendly and helpful! Even during the Covid, made me feel safe and everything got done in the timely manner.
Bryan Ogg
Finance Manager
Nov 19, 2020
Clean and friendly environment which made the car buying...
Clean and friendly environment which made the car buying experience less stressful than it sometimes is. PJ, our representative, was easy to work with and the paperwork was done quickly and efficiently. I would recommend this dealership.
Nov 14, 2020
This is my second purchase from Cherae and Lithia within...
This is my second purchase from Cherae and Lithia within a year! Traded my ‘18 Fusion I bought from her last year (my first *new to me* car) for the ‘20 Palisade that I wanted last year and got a great deal! Cherae stayed in touch and worked with me and when my ducks were finally in a row, she made it happen and got me into the car I wanted all along. They gave me a fantastic rate and worked hard to make it work for my budget. I couldn’t be happier and continue to recommend her and Lithia to everyone I know! If you’re in the market, new or used, go to Lithia Hyundai and ask for Cherae, you won’t be disappointed.
Nov 12, 2020
Prompt, friendly, professional service. I am very...
Prompt, friendly, professional service. I am very grateful for Larry getting me into a new Hyundai quickly and painlessly. Loving my new Tucson, drives smooth with many new luxuries that I am enjoying!
Nov 04, 2020
This is the 6th vehicle I've purchased from Reno Lithia...
This is the 6th vehicle I've purchased from Reno Lithia Hyundai - 4 of them being Hyundais and also 2 used Jeeps. I always enjoy working with the staff!
Nov 03, 2020
I had an excellent experience buying my 2020 SantaFe....
I had an excellent experience buying my 2020 SantaFe. Everyone I came into contact with was knowledgeable and professional. Tony was a pleasure to work with.
Christopher Osorio
Finance Manager
Nov 20, 2020
Very helpful and friendly staff. They went above and...
Very helpful and friendly staff. They went above and beyond to ensure we were happy during and after our purchase. I would definitely return for another vehicle.
Nov 16, 2020
Lithia Hyundai delivered the service that I expected. I...
Lithia Hyundai delivered the service that I expected. I have bought two (2) new vehicles there and the Hyundai Accents that I purchased performed top notch. The sales staff and finance were experienced and helped me achieve the purchase of a new vehicle. Thank you
Nov 14, 2020
I have purchased several new cars throughout my life and...
I have purchased several new cars throughout my life and have always found the process to be uncomfortable and extremely stressful. My experience with Larry was completely opposite! He was knowledgeable and easy-going and not-at-all high pressure. He made me feel that he sincerely had my best interests at heart and he treated me like a friend. Never has a car salesman remained in contact with me after the purchase, but Larry has stayed in touch and answered multiple calls from me as I learn all the features of my new vehicle. He's genuinely a great guy and I am grateful to know him and would highly recommend him and Lithia Hyundai.
Nov 12, 2020
Everyone was friendly and so on top of things! Both...
Everyone was friendly and so on top of things! Both Holly, Garrett and Chris in Finance made the process simple, quick and easy! This is my first Hyundai but likely not my last.
Nov 05, 2020
Had a great experience at the dealer ship. Great customer...
Had a great experience at the dealer ship. Great customer service. PJ was great very helpful took the time to go over everything, showed us how everything worked.
Matt Franceschini
Service Advisor
Nov 20, 2020
The team there is knowledgeable and helped me through...
The team there is knowledgeable and helped me through the buying process fairly painlessly. Thank you Robby for your patience and knowledge. I appreciate it very much
Nov 19, 2020
PJ was so helpful and accommodating, although I had came...
PJ was so helpful and accommodating, although I had came to this dealership a few times before but wasn’t successful to finance a car but PJ was able to get me approved for financing a brand new 2020 Elantra with 0% APR. I 100% recommend PJ to everyone to anyone who wants to have a smooth buying experience.
Nov 18, 2020
Im satisfied the service that they have so far and the...
Im satisfied the service that they have so far and the service department representative to make me ease and comfort through out the process , I will recommend this place to my friends and family.
Nov 18, 2020
30,000 mi service was very expensive and took over 2...
30,000 mi service was very expensive and took over 2 hours to complete, Personnel were helpful and kind though. I’m happy w/service overall
Nov 18, 2020
It’s always a great experience! Everybody is friendly and...
It’s always a great experience! Everybody is friendly and helpful! Even during the Covid, made me feel safe and everything got done in the timely manner.
David Lennox
F&I Manager
Nov 16, 2020
Lithia Hyundai delivered the service that I expected. I...
Lithia Hyundai delivered the service that I expected. I have bought two (2) new vehicles there and the Hyundai Accents that I purchased performed top notch. The sales staff and finance were experienced and helped me achieve the purchase of a new vehicle. Thank you
Nov 14, 2020
Best dealer I have ever worked with. Matt was terrific!...
Best dealer I have ever worked with. Matt was terrific! He made the whole process super simple, quick and easy. Will do all of my future business with him.
Nov 13, 2020
I came in to have my car looked at and ended up buying a...
I came in to have my car looked at and ended up buying a car. Larry was great, but once he saw the deal was sealed, I never saw him again. He didn't even congratulate me if thank me. Matt sat with me during the time waiting on congratulate and was amazing. David in finance is a little gruff, and would not listen to me. I wouldn't recommend speaking to him again. I found several dental etc after I did my carfax report which were not disclosed. Larry refused to fix it over compensate me in any of it, even i just spent 180000 on a car. Not very good customer service.
Nov 09, 2020
Everyone was professional and kind. The only thing I am...
Everyone was professional and kind. The only thing I am bothered with is I still have received no paperwork regarding my vehicle from finance dept. I received no physical paperwork and thought I would receive copies via email, but still nothing. I'm a bit confused and worried about it.
Nov 04, 2020
5 Stars!! Matt in Sales is amazing!!! We traded in my...
5 Stars!! Matt in Sales is amazing!!! We traded in my Escalade for a BMW X5. When we got the BMW home it started pouring out coolant. Called Matt and he arranged for a tow truck. My BMW is getting fixed and I’m so happy! They have amazing customer service and go above and beyond.
Holly Jensen
Certified Product Specialist
Nov 19, 2020
Best dealership in Reno, Purchased two cars from Hyundai...
Best dealership in Reno, Purchased two cars from Hyundai would not buy anywhere else! Excellent customer service all the time every time, service shop has great employees!
Nov 12, 2020
Everyone was friendly and so on top of things! Both...
Everyone was friendly and so on top of things! Both Holly, Garrett and Chris in Finance made the process simple, quick and easy! This is my first Hyundai but likely not my last.
Nov 11, 2020
Had a very good experience buying my Hyundai Santa Fe...
Had a very good experience buying my Hyundai Santa Fe 2019. From beginning to end, all questions answered, Holly Walked me through each step, explaining all the different features until understood. I would highly recommend Lithia.
Oct 23, 2020
Holly and the entire team at Lithia Hyundai of Reno were...
Holly and the entire team at Lithia Hyundai of Reno were very friendly and easy to work with. Incredibly patient while helping my mom find the perfect car that fit her budget and wants/needs. Highly recommend.
Oct 15, 2020
The experience was really good. We are going to recommend...
The experience was really good. We are going to recommend this dealership to our family and friends. Holly call us to check if everything was OK. Thank you
Cherae Cozzi
Product Specialist
Nov 19, 2020
Clean and friendly environment which made the car buying...
Clean and friendly environment which made the car buying experience less stressful than it sometimes is. PJ, our representative, was easy to work with and the paperwork was done quickly and efficiently. I would recommend this dealership.
Nov 14, 2020
This is my second purchase from Cherae and Lithia within...
This is my second purchase from Cherae and Lithia within a year! Traded my ‘18 Fusion I bought from her last year (my first *new to me* car) for the ‘20 Palisade that I wanted last year and got a great deal! Cherae stayed in touch and worked with me and when my ducks were finally in a row, she made it happen and got me into the car I wanted all along. They gave me a fantastic rate and worked hard to make it work for my budget. I couldn’t be happier and continue to recommend her and Lithia to everyone I know! If you’re in the market, new or used, go to Lithia Hyundai and ask for Cherae, you won’t be disappointed.
Nov 09, 2020
Everyone was professional and kind. The only thing I am...
Everyone was professional and kind. The only thing I am bothered with is I still have received no paperwork regarding my vehicle from finance dept. I received no physical paperwork and thought I would receive copies via email, but still nothing. I'm a bit confused and worried about it.
Nov 05, 2020
We are very happy with our new car and the experience we...
We are very happy with our new car and the experience we had at Lithia Hyundai of Reno. We would like to commend Dustin and Cherae on their excellent customer service.
Nov 04, 2020
This is the 6th vehicle I've purchased from Reno Lithia...
This is the 6th vehicle I've purchased from Reno Lithia Hyundai - 4 of them being Hyundais and also 2 used Jeeps. I always enjoy working with the staff!
Pete Montalvo
Sales
Oct 15, 2020
The experience was really good. We are going to recommend...
The experience was really good. We are going to recommend this dealership to our family and friends. Holly call us to check if everything was OK. Thank you
Sep 10, 2020
Pete and Eddie where great , made our car buying...
Pete and Eddie where great , made our car buying experience great . Very friendly and outgoing . Will definitely recommend to family and friends. Love my car
Sep 02, 2020
I went in to see if I could lower my interest rate on my...
I went in to see if I could lower my interest rate on my Elantra. I walked out with an even better car and incredible rates. Pete and Dustin were incredibly helpful. I will never go anywhere else when buying a car.
Aug 27, 2020
Pete has been super friendly and professional every time...
Pete has been super friendly and professional every time he has provided us service. He’s the absolute best! He’s amazing at walking you through the whole process and is great at explaining everything!
Aug 27, 2020
Love that Pete he is very professional kind a listens to...
Love that Pete he is very professional kind a listens to all your needs. Please see him for your future vehicle needs. He. Is always glad to help.
Richard Dvorak
Sales Professional/Interenet Manager
Nov 10, 2020
My experience was fantastic! It was a quick, easy, & fun...
My experience was fantastic! It was a quick, easy, & fun process. I will continue to come back here and only here in the future. Thank you!
Oct 22, 2020
We really appreciated everything Richard did for us. He...
We really appreciated everything Richard did for us. He made the process very simple and easy. If you want to have a great experience buying a car go see Richard. He will make sure you’re well taken care of.
Oct 11, 2020
I recently purchased a 2018 Hyundai Sonata , the...
I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno .
Oct 01, 2020
I was thoroughly impressed with all the people that...
I was thoroughly impressed with all the people that helped me in the.buying process. I would definitely recommend your dealership to friends and family.
Jul 07, 2020
It was easy and I had a great experience Richard was...
It was easy and I had a great experience Richard was extremely informative and strait forward He set me up with exactly what I wanted for the right price
Devin Rogers
Finance Manager
Nov 13, 2020
Great place to find your new car!!!PJ was a great help...
Great place to find your new car!!! PJ was a great help and very patient with us. They are all very welcoming and ready to help you out with any questions or concerns you may have!!!
Nov 10, 2020
My experience was fantastic! It was a quick, easy, & fun...
My experience was fantastic! It was a quick, easy, & fun process. I will continue to come back here and only here in the future. Thank you!
Nov 03, 2020
Tony was great, no BS no pushy sales tactics. We came in...
Tony was great, no BS no pushy sales tactics. We came in with a true car offer and the honored that price and we were able to haggle a bit off that too. Great deal, great car, great experience.
Nov 03, 2020
Overall it was a good experience. A little more back and...
Overall it was a good experience. A little more back and forth on the financing than I would have preferred but we were able to make it work in the end. Our sales associate and financing specialist were friendly and enjoyable to work with.
Oct 20, 2020
Everyone involved with purchasing my new car was very...
Everyone involved with purchasing my new car was very pleasant and did their best to help me and make sure I understood everything that was going on as a first time buyer.
Dylan Clunie
General Manager
Nov 09, 2020
Everyone was professional and kind. The only thing I am...
Everyone was professional and kind. The only thing I am bothered with is I still have received no paperwork regarding my vehicle from finance dept. I received no physical paperwork and thought I would receive copies via email, but still nothing. I'm a bit confused and worried about it.
Oct 26, 2020
Dylan and Larry are great to work with - the process of...
Dylan and Larry are great to work with - the process of buying or leasing a vehicle is smooth sailing with them! I drive my Hyundai Elantra, my hubby LOVES his Veloster and now my daughter is crazy happy with her 2018 Tuscon!
Oct 23, 2020
Holly and the entire team at Lithia Hyundai of Reno were...
Holly and the entire team at Lithia Hyundai of Reno were very friendly and easy to work with. Incredibly patient while helping my mom find the perfect car that fit her budget and wants/needs. Highly recommend.
Oct 11, 2020
I recently purchased a 2018 Hyundai Sonata , the...
I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno .
Sep 24, 2020
Best Hyundai Dealership in the country the most friendly...
Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!
Matt Ashton
Operations Manager
Nov 19, 2020
PJ was so helpful and accommodating, although I had came...
PJ was so helpful and accommodating, although I had came to this dealership a few times before but wasn’t successful to finance a car but PJ was able to get me approved for financing a brand new 2020 Elantra with 0% APR. I 100% recommend PJ to everyone to anyone who wants to have a smooth buying experience.
Nov 19, 2020
Customer service was great. Showed up before my...
Customer service was great. Showed up before my appointment time but got it quick and car was ready at the exact estimate that was said. Whole process went smooth with and problems.
Nov 16, 2020
With all the problems I had with my vehicle the service...
With all the problems I had with my vehicle the service crew stepped up and took good care of us, thank you for your help and caring service. Everything seems fine with the vehicle and thank you for the great detail that was done also
Nov 16, 2020
We have enjoyed the services from this dealership for...
We have enjoyed the services from this dealership for years. Bought our second Hyundai partly because of the friendliness, attention to our needs, and low sales pressure to have work done. Also, the service details are reported to Carfax; this helps keep maintenance records updated.
Nov 13, 2020
My service advisor Tabatha Culver is absolutely amazing....
My service advisor Tabatha Culver is absolutely amazing. She is knowledgeable and professional and takes great care of my two Hyundai's..It's always a pleasure and comforting to have her handle my cars needs. She is honest and fair and I totally trust her advice.
Tony Roach
Product Specialist
Nov 12, 2020
GREAT PLACE TO BUY A CAR! Fast, friendly service. Great...
GREAT PLACE TO BUY A CAR! Fast, friendly service. Great warranties as well with top safety ratings! I've never had such an amazing experience buying a car!
Nov 09, 2020
Everyone was professional and kind. The only thing I am...
Everyone was professional and kind. The only thing I am bothered with is I still have received no paperwork regarding my vehicle from finance dept. I received no physical paperwork and thought I would receive copies via email, but still nothing. I'm a bit confused and worried about it.
Nov 03, 2020
I had an excellent experience buying my 2020 SantaFe....
I had an excellent experience buying my 2020 SantaFe. Everyone I came into contact with was knowledgeable and professional. Tony was a pleasure to work with.
Nov 03, 2020
Tony was great, no BS no pushy sales tactics. We came in...
Tony was great, no BS no pushy sales tactics. We came in with a true car offer and the honored that price and we were able to haggle a bit off that too. Great deal, great car, great experience.
Oct 15, 2020
Met with Mathew Reed, he made the experience a lot...
Met with Mathew Reed, he made the experience a lot easier. With most dealerships you get those sales people who try to go over the top and really try to oversale a vehicle just to try to get rid of it. Mathew was personable, when we didn't find the car we originally wanted and gave us an alternative that we actually didn't even have in mind and ended up buying. Not only did we get a new car but also a new BBQ joint we are now obsessed with.
Steve Leveille
Sales Manager
Sep 24, 2020
Best Hyundai Dealership in the country the most friendly...
Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!
Sep 20, 2020
Service after the sale is non existant! I wish i had gone...
Service after the sale is non existant! I wish i had gone to toyota. For my new far as i know they respond back to customers.
Jul 22, 2020
Mathew reed is the best car salesmen I’ve ever worked...
Mathew reed is the best car salesmen I’ve ever worked with. He never got pushy or impatient he understood that buying a car is a big Decision. He did everything he could to make the car buying experience as pleasant as possible he really does want to find you a car that Fits your life and budget perfectly. I HIGHLY recommend calling Mathew first if you’re looking to buy a car. I visited 8 other dealership no one treated me and my wife as good as Mathew. Bryan Ogg helped us with filling out our finance papers and explained everything we were signing as we signed it he too was very pleasant to work with
Jul 21, 2020
I've been a part of Hyundai since 2016 when I bought a...
I've been a part of Hyundai since 2016 when I bought a 2017 Sante Fe. I've always brought my car to the service department for all services and have been treated very well by everyone I have worked with. I also loved my car and felt very safe in it. So when I decided to buy a little bigger, I wanted to stay with Hyundai. And it's not surprising that they did a fantastic job at working the price with me that was fair on a new Palisade. They were professional and quick. Larry even delivered the car because I was worried with the COVID19 and having a disabled child with a compromised immune system. Thank you to the team for being kind and getting me a good deal. I'm so happy and with be a returning customer.
May 29, 2020
This dealership has a great group members. They’re really...
This dealership has a great group members. They’re really friendly and helpful. They made my car buying experience easy and fun. I would definitely do another business with them in the future.
Mathew Reed
Product Specialist
Nov 14, 2020
Best dealer I have ever worked with. Matt was terrific!...
Best dealer I have ever worked with. Matt was terrific! He made the whole process super simple, quick and easy. Will do all of my future business with him.
Nov 13, 2020
I came in to have my car looked at and ended up buying a...
I came in to have my car looked at and ended up buying a car. Larry was great, but once he saw the deal was sealed, I never saw him again. He didn't even congratulate me if thank me. Matt sat with me during the time waiting on congratulate and was amazing. David in finance is a little gruff, and would not listen to me. I wouldn't recommend speaking to him again. I found several dental etc after I did my carfax report which were not disclosed. Larry refused to fix it over compensate me in any of it, even i just spent 180000 on a car. Not very good customer service.
Nov 04, 2020
5 Stars!! Matt in Sales is amazing!!! We traded in my...
5 Stars!! Matt in Sales is amazing!!! We traded in my Escalade for a BMW X5. When we got the BMW home it started pouring out coolant. Called Matt and he arranged for a tow truck. My BMW is getting fixed and I’m so happy! They have amazing customer service and go above and beyond.
Oct 29, 2020
We decided to look at the Sonota Hybrid on a whim. We...
We decided to look at the Sonota Hybrid on a whim. We were allowed to look and take a test drive privately. There was no high pressure tactics which was refreshing.
Oct 15, 2020
Met with Mathew Reed, he made the experience a lot...
Met with Mathew Reed, he made the experience a lot easier. With most dealerships you get those sales people who try to go over the top and really try to oversale a vehicle just to try to get rid of it. Mathew was personable, when we didn't find the car we originally wanted and gave us an alternative that we actually didn't even have in mind and ended up buying. Not only did we get a new car but also a new BBQ joint we are now obsessed with.
Brett Roderick
Service Advisor
Nov 11, 2020
The service was excellent. Brett is competent and...
The service was excellent. Brett is competent and outgoing. The experience then became tainted because of a $20.00 overcharge.. Not good!! Should never happen..
Nov 06, 2020
Professional and courteous service. Service was processed...
Professional and courteous service. Service was processed was extremely fast greatly appreciated since I was juggling working that day. It was a great experience with the service people as always. Thank you!
Nov 03, 2020
The service department took good care - If I was to rate...
The service department took good care - If I was to rate it to other car companies that I have had do service I would have to rate your department maybe a plus but, not excellent. What I have noticed over the changing of time the service that was once given has changed and has been less than outstanding. I know I'm older and expect more but, I feel that companies should take a look and revert to old Customer service.
Oct 29, 2020
The customer service was excellent! They completed the...
The customer service was excellent! They completed the service in a timely manner and they answered all of our questions. They also gave tips on how to maintain the vehicle and tires.
Oct 26, 2020
Friendly, professional, fast, clean. Had a 1:30 pm...
Friendly, professional, fast, clean. Had a 1:30 pm appointment but I was early. They got me in right away, early even! No waiting. Car was done very quickly!
Hannah Choquette
Business Development Lead
Oct 28, 2020
Not buying or getting service from here again. Longest...
Not buying or getting service from here again. Longest wait just to sign paper work. Truck was not ready and had to come back. After confirming multiple times with my sales guy the truck was serviced and what things were serviced, I drove up to pick it up. What was said that was done was not. Left with and empty fuel tank, def tank and oil was not changed after being told it was. Oil filter also leaking and after complaining back to the sales guy all I got was it’s out of his hands. At this point I don’t care any more. I don’t trust them and I’d rather do the work myself and know it was done right. I do not recommend this dealer.
Oct 26, 2020
Friendly, professional, fast, clean. Had a 1:30 pm...
Friendly, professional, fast, clean. Had a 1:30 pm appointment but I was early. They got me in right away, early even! No waiting. Car was done very quickly!
Oct 17, 2020
had a great experience. traded in my old accent for a...
had a great experience. traded in my old accent for a brand new Tucson. My newly wed wife and I love it so very much.
Oct 08, 2020
Amazing experience!!! Easy and fast. Hannah and Holly...
Amazing experience!!! Easy and fast. Hannah and Holly were so nice and made the process of leasing a new car a breeze. I will Definitely recommend to all my friends!
Oct 05, 2020
PJ was very personable and knowledgeable. He made the...
PJ was very personable and knowledgeable. He made the sometimes weary process of purchasing a vehicle much less painful. He came out to my daughter and I with a big smile on his face, and I suddenly didn’t feel so ambivalent anymore.
Garrett Clunie
Product Specialist
Nov 20, 2020
Very helpful and friendly staff. They went above and...
Very helpful and friendly staff. They went above and beyond to ensure we were happy during and after our purchase. I would definitely return for another vehicle.
Nov 12, 2020
Everyone was friendly and so on top of things! Both...
Everyone was friendly and so on top of things! Both Holly, Garrett and Chris in Finance made the process simple, quick and easy! This is my first Hyundai but likely not my last.
Nov 04, 2020
This is the 6th vehicle I've purchased from Reno Lithia...
This is the 6th vehicle I've purchased from Reno Lithia Hyundai - 4 of them being Hyundais and also 2 used Jeeps. I always enjoy working with the staff!
Oct 16, 2020
The whole procedure was quick and easy. Traveled from...
The whole procedure was quick and easy. Traveled from Spring Creek Nevada as the local Ford dealership offered outrageous loan percentage. I am first time buyer and it was oh so easy. So far so good. The new Elantra is running great as expected. If you are a first time new car buyer their team makes you feel comfortable I applaud all who I dealt with Lee
Oct 11, 2020
I recently purchased a 2018 Hyundai Sonata , the...
I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno .
Robby Young
Sales Associate
Nov 20, 2020
The team there is knowledgeable and helped me through...
The team there is knowledgeable and helped me through the buying process fairly painlessly. Thank you Robby for your patience and knowledge. I appreciate it very much
Oct 30, 2020
Always professional, always fast, always the best, lithia...
Always professional, always fast, always the best, lithia Hyundai never fails to deliver on service, sales or customer support. Would recommend them to anyone in the market for a car.
Oct 16, 2020
The whole procedure was quick and easy. Traveled from...
The whole procedure was quick and easy. Traveled from Spring Creek Nevada as the local Ford dealership offered outrageous loan percentage. I am first time buyer and it was oh so easy. So far so good. The new Elantra is running great as expected. If you are a first time new car buyer their team makes you feel comfortable I applaud all who I dealt with Lee
Oct 11, 2020
I recently purchased a 2018 Hyundai Sonata , the...
I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno .
Oct 05, 2020
I can not express how professional and wonderful my...
I can not express how professional and wonderful my experience at Hyundai of Reno was! We have purchased our last 5 vehicles from here and each experience has only gotten better. Truly appreciated every opportunity to visit you guys. Thank you so much?
Tom Kirklin
Service Advisor
Nov 21, 2020
Great personalized service. My service rep, Tom, was...
Great personalized service. My service rep, Tom, was responsive and friendly to my calls throughout what was a frustrating day. And my sudden need for service without an appointment was still taken care of by the end of the afternoon.
Nov 19, 2020
PJ was so helpful and accommodating, although I had came...
PJ was so helpful and accommodating, although I had came to this dealership a few times before but wasn’t successful to finance a car but PJ was able to get me approved for financing a brand new 2020 Elantra with 0% APR. I 100% recommend PJ to everyone to anyone who wants to have a smooth buying experience.
Nov 12, 2020
As always, friendly and prompt. Made my appointment...
As always, friendly and prompt. Made my appointment online and Lance confirmed the day and time the day before. When I arrived, Lance wasn't there but Tom took over and everything went smoothly.
Nov 11, 2020
Always friendly service. Tabitha is awesome! She is very...
Always friendly service. Tabitha is awesome! She is very accommodating. She has gone out of her way in the past to bring me my car when it was done. Simple drop off and pick up.
Nov 06, 2020
staff was amazing. i enjoyed working with all the staff....
staff was amazing. i enjoyed working with all the staff. they helped me get what i needed. they went above and beyone there work needs and made sure my car was better then when i brought it
PJ Pourjami
Product Specialist
Nov 19, 2020
Clean and friendly environment which made the car buying...
Clean and friendly environment which made the car buying experience less stressful than it sometimes is. PJ, our representative, was easy to work with and the paperwork was done quickly and efficiently. I would recommend this dealership.
Nov 16, 2020
Lithia Hyundai delivered the service that I expected. I...
Lithia Hyundai delivered the service that I expected. I have bought two (2) new vehicles there and the Hyundai Accents that I purchased performed top notch. The sales staff and finance were experienced and helped me achieve the purchase of a new vehicle. Thank you
Nov 13, 2020
Great place to find your new car!!!PJ was a great help...
Great place to find your new car!!! PJ was a great help and very patient with us. They are all very welcoming and ready to help you out with any questions or concerns you may have!!!
Nov 06, 2020
staff was amazing. i enjoyed working with all the staff....
staff was amazing. i enjoyed working with all the staff. they helped me get what i needed. they went above and beyone there work needs and made sure my car was better then when i brought it
Nov 05, 2020
Had a great experience at the dealer ship. Great customer...
Had a great experience at the dealer ship. Great customer service. PJ was great very helpful took the time to go over everything, showed us how everything worked.
Larry Farrell
Business Development Admin
Nov 14, 2020
I have purchased several new cars throughout my life and...
I have purchased several new cars throughout my life and have always found the process to be uncomfortable and extremely stressful. My experience with Larry was completely opposite! He was knowledgeable and easy-going and not-at-all high pressure. He made me feel that he sincerely had my best interests at heart and he treated me like a friend. Never has a car salesman remained in contact with me after the purchase, but Larry has stayed in touch and answered multiple calls from me as I learn all the features of my new vehicle. He's genuinely a great guy and I am grateful to know him and would highly recommend him and Lithia Hyundai.
Nov 13, 2020
I came in to have my car looked at and ended up buying a...
I came in to have my car looked at and ended up buying a car. Larry was great, but once he saw the deal was sealed, I never saw him again. He didn't even congratulate me if thank me. Matt sat with me during the time waiting on congratulate and was amazing. David in finance is a little gruff, and would not listen to me. I wouldn't recommend speaking to him again. I found several dental etc after I did my carfax report which were not disclosed. Larry refused to fix it over compensate me in any of it, even i just spent 180000 on a car. Not very good customer service.
Nov 12, 2020
GREAT PLACE TO BUY A CAR! Fast, friendly service. Great...
GREAT PLACE TO BUY A CAR! Fast, friendly service. Great warranties as well with top safety ratings! I've never had such an amazing experience buying a car!
Nov 12, 2020
Prompt, friendly, professional service. I am very...
Prompt, friendly, professional service. I am very grateful for Larry getting me into a new Hyundai quickly and painlessly. Loving my new Tucson, drives smooth with many new luxuries that I am enjoying!
Oct 26, 2020
Dylan and Larry are great to work with - the process of...
Dylan and Larry are great to work with - the process of buying or leasing a vehicle is smooth sailing with them! I drive my Hyundai Elantra, my hubby LOVES his Veloster and now my daughter is crazy happy with her 2018 Tuscon!
Dustin Snider
General Sales Manager
Nov 05, 2020
We are very happy with our new car and the experience we...
We are very happy with our new car and the experience we had at Lithia Hyundai of Reno. We would like to commend Dustin and Cherae on their excellent customer service.
Oct 11, 2020
I recently purchased a 2018 Hyundai Sonata , the...
I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno .
Sep 28, 2020
Brock and Dustin were very helpful in helping us find the...
Brock and Dustin were very helpful in helping us find the perfect new car. They knew what we wanted and had it ready for us before we got there. Even the financial office was easy. Easiest car buying experience
Sep 24, 2020
Best Hyundai Dealership in the country the most friendly...
Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!
Sep 14, 2020
We appreciate them working hard to find something both...
We appreciate them working hard to find something both affordable and safe that worked for what we were looking for! They went above and beyond to help us with our needs!
Anthony Mazzone
New Vehicle Manager
Oct 06, 2020
Friendly, helpful staff make buying a car easy and...
Friendly, helpful staff make buying a car easy and enjoyable. Would buy here again in a heartbeat. Love my new Santa Fe. Thank you all.
Sep 24, 2020
Best Hyundai Dealership in the country the most friendly...
Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!
Sep 17, 2020
We had a pleasant low pressure buying experience, Larry...
We had a pleasant low pressure buying experience, Larry was a pleasure to do business with. We would definitely recommend Lithia Hyundai to our friends.
Aug 23, 2020
Lithia Hyundai of Reno was able to negotiate with us on...
Lithia Hyundai of Reno was able to negotiate with us on our new purchase of vehicle and definitely beating their competitors with price and bumper to bumper warranties.
Aug 18, 2020
I was able to get the vehicle I wanted with the deal I...
I was able to get the vehicle I wanted with the deal I wanted. My sales person Tony Roach treated me with respect and dignity. Definitely would refer to this dealership
Tom Clark
Used Car Manager
Nov 14, 2020
This is my second purchase from Cherae and Lithia within...
This is my second purchase from Cherae and Lithia within a year! Traded my ‘18 Fusion I bought from her last year (my first *new to me* car) for the ‘20 Palisade that I wanted last year and got a great deal! Cherae stayed in touch and worked with me and when my ducks were finally in a row, she made it happen and got me into the car I wanted all along. They gave me a fantastic rate and worked hard to make it work for my budget. I couldn’t be happier and continue to recommend her and Lithia to everyone I know! If you’re in the market, new or used, go to Lithia Hyundai and ask for Cherae, you won’t be disappointed.
Oct 01, 2020
Great customer service and very accomadating.Cherae...
Great customer service and very accomadating. Cherae Cozzi has been extremely helpful. This is my 4th car from there always great with the service dept.
Sep 24, 2020
Best Hyundai Dealership in the country the most friendly...
Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!
Aug 02, 2020
Cherae,Thank you so much for your help today. You were...
Cherae, Thank you so much for your help today. You were phenomenal, a truly special person. You made this experience very special for me and my future husband...and my friends, we all just adore you. I hope our paths cross again. Thanks so much!!!
Jun 30, 2020
2020 Palisade
Began by just looking to see what the Palisade was all about. Marcus, who was just in his 3rd or 4th day, was VERY helpful, even though he did not yet know all about the vehicle. He was assisted by Alex, who was more knowledgeable. Marcus was very professional, polite, and not pushy.
Scott Robert
e Commerce Marketing Manager
Sep 24, 2020
Best Hyundai Dealership in the country the most friendly...
Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!
Sep 02, 2020
thank you. scott robert is my go to person. dealership...
thank you. scott robert is my go to person. dealership always kind and courteous. service department also great. i also like the service of being walked out to your car when finished.
Jul 15, 2020
Great service!
Scott was very helpful and got me back on the road in no time! And best of all - flat tire repair was on the house! This is what A+++ service is !!!
Jun 09, 2020
Most personable guy that I know in this industry. If you...
Most personable guy that I know in this industry. If you want to buy your next car buy from Hyundai of Reno. Scott will point you in the right direction!
May 31, 2020
This dealership could've done a better job with...
This dealership could've done a better job with customer's needs. The pandemic was not in my hands and power, you should've not shouldered me with that problem. My account was poorly handled by the people involved. Extremely disappointed.
Erin Snider
Dealership Accountant II
Oct 30, 2020
Always professional, always fast, always the best, lithia...
Always professional, always fast, always the best, lithia Hyundai never fails to deliver on service, sales or customer support. Would recommend them to anyone in the market for a car.
Sep 24, 2020
Best Hyundai Dealership in the country the most friendly...
Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!
Sep 02, 2020
I went in to see if I could lower my interest rate on my...
I went in to see if I could lower my interest rate on my Elantra. I walked out with an even better car and incredible rates. Pete and Dustin were incredibly helpful. I will never go anywhere else when buying a car.
Jul 28, 2020
Great service, made a deal possible that day with being...
Great service, made a deal possible that day with being able to work with my budget! Awesome people, would definitely recommend to a first time buyer or anyone looking for an awesome easy upgrade!
Jul 28, 2020
I was looking everywhere for a 2005 GMC with low miles...
I was looking everywhere for a 2005 GMC with low miles and in good shape. Dustin was able to find me the cleanest one I've ever seen!! For a GREAT price! And then went above and beyond to make sure everything went smooth and easy. Erin made sure that everything was communicated on time and taking care of with the bank. I felt like royalty!! GREAT team and AMAZING service!
Donald Ostrom
Service Advisor
Nov 19, 2020
PJ was so helpful and accommodating, although I had came...
PJ was so helpful and accommodating, although I had came to this dealership a few times before but wasn’t successful to finance a car but PJ was able to get me approved for financing a brand new 2020 Elantra with 0% APR. I 100% recommend PJ to everyone to anyone who wants to have a smooth buying experience.
Nov 04, 2020
5 Stars!! Matt in Sales is amazing!!! We traded in my...
5 Stars!! Matt in Sales is amazing!!! We traded in my Escalade for a BMW X5. When we got the BMW home it started pouring out coolant. Called Matt and he arranged for a tow truck. My BMW is getting fixed and I’m so happy! They have amazing customer service and go above and beyond.
May 01, 2020
Tabatha takes care of all of my cars, even my kids cars....
Tabatha takes care of all of my cars, even my kids cars. She works with me on managing the costs, which is very helpful because like everybody else, I’m overworked and under paid. Very thankful for the team at Lithia Hyundai.
Mar 27, 2020
Professional, friendly and clean, made it easy to trade...
Professional, friendly and clean, made it easy to trade in my car and upgrade to my new vehicle. Got exactly what I wanted. I would recommend and I will definitely consider purchasing my future vehicles here.
Mar 24, 2020
good job
Work done on time with timely suggestions for future needs. Service rep was efficient and helpful. will recommend Lithia to all my friends and co-workers
Mishawn Roach
Business Development Admin
Nov 12, 2020
Prompt, friendly, professional service. I am very...
Prompt, friendly, professional service. I am very grateful for Larry getting me into a new Hyundai quickly and painlessly. Loving my new Tucson, drives smooth with many new luxuries that I am enjoying!
Oct 22, 2020
Awesome staff that really works with you! I had a...
Awesome staff that really works with you! I had a wonderful experience, I even got a ride to grab something to eat. The entire staff was amazing.
Oct 05, 2020
My salesperson, Tony Roach was wonderful. He took my so...
My salesperson, Tony Roach was wonderful. He took my so and I to look at the Palisade I wanted. Then he gave us the keys and told me to take it for a test drive. I fell in love with it. When we got back he took us to see the different colors that they had on the lot. We looked at then and decided decided on the one I wanted. As we where walking out I saw a Palisade that looked different from the ones we were looking at. He said it was a Palisade calligraphy. I liked it so much better I liked the front grille and rims. He said it was $1,000 more than the one I had picked out. He only had one on the lot. I said I wanted it. So we went in and I bought it. I’m so happy with it.
Oct 02, 2020
Would have been a 5 star but financing didn't go as...
Would have been a 5 star but financing didn't go as planned. There was a miscommunication between the loan officer and me. Tony was awesome! He wasn't pushy and made the process simple and quick. He was able to answer all my questions and was just a great guy! Happy I purchased with Lithia Hyundai.
Sep 25, 2020
Mishawn and Bryan were amazing!! Best experience buying...
Mishawn and Bryan were amazing!! Best experience buying a vehicle. Professional and friendly. Will recommend to family and friends. Great finance program to get a new start!
Dawn Arguello
Asst Parts Mgr
Sep 09, 2020
Matt was very friendly and made sure he addressed any...
Matt was very friendly and made sure he addressed any concerns I had. Gave me information on my 15,000 mile service and his card so I can get ahold of him .
Jun 26, 2020
Had my first oil change. They did a great job. On time....
Had my first oil change. They did a great job. On time. Very nice to deal with will answer all of your questions. So far the advisors are on top of things. Thank you
Apr 07, 2020
We’re very awesome the customer service were nice got me...
We’re very awesome the customer service were nice got me in the car I wanted I am very satisfied and I love my new car thank you All very much... Chris and Devin
Mar 24, 2020
Great Service. Always willing to Help!!!Tabitha is...
Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal with her.
Mar 24, 2020
I had an amazing experience at Lithia Reno, everyone was...
I had an amazing experience at Lithia Reno, everyone was willing to help, especially "Holly' ,I was driving my new car in 3 days ,they did all the work,thanks.
Chris Clark
Credit Specialist
Oct 22, 2020
Awesome staff that really works with you! I had a...
Awesome staff that really works with you! I had a wonderful experience, I even got a ride to grab something to eat. The entire staff was amazing.
Oct 11, 2020
I recently purchased a 2018 Hyundai Sonata , the...
I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno .
Oct 06, 2020
From the moment I walked in the door I was treated with...
From the moment I walked in the door I was treated with respect and kindness. Which put me at ease. Matt, Bobby and Chris were all amazing! As well as all the others that helped me get into this amazing car! Thank you all so much! I love my new car!
Sep 29, 2020
Really love my little elantra. Chris was amazing helping...
Really love my little elantra. Chris was amazing helping me find the perfect car for me. Chris and finance worked hard to find me the best financing
Sep 03, 2020
Bobby Young and Chris Clark make your dealership what it...
Bobby Young and Chris Clark make your dealership what it is. The dynamic duo work far more diligently on getting me into my new car far more than any other car buying experience in my entire life. Like Batman and Robin these 2 fight for for thier people and thier quality of life. My advice is that every salesman on the floor could and should learn something from these two, it would only greatly increase your dealership experience.
Everett Clunie
Lube Techician
Nov 06, 2020
staff was amazing. i enjoyed working with all the staff....
staff was amazing. i enjoyed working with all the staff. they helped me get what i needed. they went above and beyone there work needs and made sure my car was better then when i brought it
Oct 30, 2020
Always professional, always fast, always the best, lithia...
Always professional, always fast, always the best, lithia Hyundai never fails to deliver on service, sales or customer support. Would recommend them to anyone in the market for a car.
Jul 27, 2020
Great service Dept.
Great doing business with the Dealership personal .the people at the dealership were friendly and very helpful and answered all my questions and concerns that I had.
Jul 23, 2020
Best service department in town!! Tabatha always takes...
Best service department in town!! Tabatha always takes such great care of me and everyone is so friendly!! She stayed in contact with me throughout the day letting me know the status and then my car was actually ready 2 hours early!! Love love love it here!!
Feb 23, 2017
time
Waiting for the finance person, was longer than expected. All else was ok. That was my most issue. Spent about 3 hours there. All employees were cordial, friendly and always trying to help.
Iris Flores-Garcia
Business Development Lead
Jul 17, 2020
My experience here was great!
From the beginning, Iris and Hannah were SO helpful in getting me all the information I needed and answering all of my hundreds of questions. They were super welcoming and gave me the best advice. Eddie my sales guy made me feel at ease with my final decision, found the best options that worked for me and helped with the whole process. I walked in there feeling unsure of what I wanted to do and I left happy and with a new car that I love. I will be recommending for sure!
Apr 30, 2020
I am very pleased with this dealership Tony Roach was...
I am very pleased with this dealership Tony Roach was great Tom the used car manager was amazing Dylan they all were great I will buy a car here again
Apr 22, 2020
The people that attended me were outstanding from start...
The people that attended me were outstanding from start to finish. From calls at specific hours to match my work schedule to an appointment on a day that would benefit me. Thanks so much for the help.
Mar 24, 2020
Great Service. Always willing to Help!!!Tabitha is...
Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal with her.
Mar 24, 2020
lance smith/scott robert
lance smith, service department is kind and courteous and is always spot on. scott robert is the BEST and very knowledgeable regarding the dealership and business. i am very glad to drive a Hyundai. thank you kristine luna. p.s. i have also had tabatha in the service department. very good and efficient.
Cuong Ngo
Service Techician
Nov 13, 2020
My service advisor Tabatha Culver is absolutely amazing....
My service advisor Tabatha Culver is absolutely amazing. She is knowledgeable and professional and takes great care of my two Hyundai's..It's always a pleasure and comforting to have her handle my cars needs. She is honest and fair and I totally trust her advice.
Oct 26, 2020
Friendly, professional, fast, clean. Had a 1:30 pm...
Friendly, professional, fast, clean. Had a 1:30 pm appointment but I was early. They got me in right away, early even! No waiting. Car was done very quickly!
Sep 18, 2020
Great service staff is always friendly. I know I can...
Great service staff is always friendly. I know I can leave my car there and know it’s being taken care of by the best people.
Jul 22, 2020
Reno Lithuania Hyundai is great. Service manager Matt...
Reno Lithuania Hyundai is great. Service manager Matt Ashton and service advisor Tabatha Culver are extremely conscientious. After a road hazard incident I was back on the road the next day and the car perfect and smooth. Much appreciated.
Nov 29, 2019
Awesome service! Wouldn’t go anywhere else beside lithos...
Awesome service! Wouldn’t go anywhere else beside lithos Hyundai of Reno! Thank you guys your the best an see you soon. Happy thanksgiving to Matt Ashton, lance Smith. Have a good one guys
Gio Castro
Service Technician
Nov 11, 2020
I love Lithuanian Hyundai! I bought my car there and it’s...
I love Lithuanian Hyundai! I bought my car there and it’s a awesome car! I’ll never get rid of this car, the service dept. is awesome as well, I get lifetime oil changes and that means a lot in today’s economy, one less thing you have to worry about! No major problems with my vehicle and the personal service from this dealership is great I recommend this place to anyone looking for peace of mind when buying a car!
Nov 06, 2020
staff was amazing. i enjoyed working with all the staff....
staff was amazing. i enjoyed working with all the staff. they helped me get what i needed. they went above and beyone there work needs and made sure my car was better then when i brought it
May 15, 2020
Lithia hyundai Reno dealer very clean place hyundai...
Lithia hyundai Reno dealer very clean place hyundai personal so profesionals service exellent job bud oil change took 1hour and half i understand you are a busy places bud you have to taker of it thank you lithia hyundai dealer see you on my next oil change
Apr 22, 2020
Fast and very friendly service. Thank you for being open...
Fast and very friendly service. Thank you for being open during pandemic and taking several steps to make sure we had access to hand sanitizer.
Nov 29, 2019
Awesome service! Wouldn’t go anywhere else beside lithos...
Awesome service! Wouldn’t go anywhere else beside lithos Hyundai of Reno! Thank you guys your the best an see you soon. Happy thanksgiving to Matt Ashton, lance Smith. Have a good one guys
Kendall Meyer
Business Development Admin
Jul 29, 2020
PAINLESS AND A VERY AESOME EXPERIENCE!
I HAVE BEEN COMING HERE FOR 16 YEARS. I HAVEN'T ALWAYS BEEN TREATED WITH RESPECT BY THE MANAGEMENT TEAM IN PAST YEARS. THE ONE CONSTANT IS LANCE SMITH. HE IS A GREAT EMPLOYEE. HE HAS REAL CONCERNS ABOUT YOUR VEIHICLE AND YOUR SATISFACTION. IN RECENT YEARS THE EMPLOYEES HAVE CHANGED AND THEY ALL HAVE BEEN VERY HELPFUL AND RESPECTFUL. I DO NOT TRUST MY VEHICLES IN THE HANDS OF ANY OTHER MECHANICS. I REALLY APPRECIATE THE EMPLOYEES AND THE MANAGMENT TEAM. I WANT TO THANK ALL OF THEM FOR THEIR HARD WORK AND KINDNESS.
Apr 07, 2020
We’re very awesome the customer service were nice got me...
We’re very awesome the customer service were nice got me in the car I wanted I am very satisfied and I love my new car thank you All very much... Chris and Devin
Mar 24, 2020
Great Service. Always willing to Help!!!Tabitha is...
Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal with her.
Mar 24, 2020
lance smith/scott robert
lance smith, service department is kind and courteous and is always spot on. scott robert is the BEST and very knowledgeable regarding the dealership and business. i am very glad to drive a Hyundai. thank you kristine luna. p.s. i have also had tabatha in the service department. very good and efficient.
Nov 24, 2019
Terry Petersen went above and beyond. A sincere caring touc
I have bought plenty cars in my life but Terry was the best. Warm, efficient, responsible, and treated me like royalty. He gave me a good car, good price, and good service. Other staff also followed up to make sure my needs were met which added a nice caring touch.
Jeremy Olsen
Service Techician
May 01, 2020
Tabatha takes care of all of my cars, even my kids cars....
Tabatha takes care of all of my cars, even my kids cars. She works with me on managing the costs, which is very helpful because like everybody else, I’m overworked and under paid. Very thankful for the team at Lithia Hyundai.
Nov 29, 2019
Awesome service! Wouldn’t go anywhere else beside lithos...
Awesome service! Wouldn’t go anywhere else beside lithos Hyundai of Reno! Thank you guys your the best an see you soon. Happy thanksgiving to Matt Ashton, lance Smith. Have a good one guys
Aug 07, 2018
Service Department
The service department is always great as usual! Very friendly, efficient and fix the problem right the first time! Thank you again for a wonderful experience!
Jan 12, 2017
Awesome!!
This was such a great place to come in and get a car! Everyone was really friendly and I got exactly what I was needing!
Aug 13, 2016
best dealership ive ever done business with
Ive lived in several states during my career and have bought many vehicles all over the country. Reno Hyundai treats a person like family. From the manager on down, if there is a problem its solved. WE own a Genesis and the a/c was not working properly. Jeremy the service technician and Lance the service advisor, worked with my vehicle on and off for nearly 3 weeks before the problem was isolated and corrected. I was given a loaner vehicle and Lance took care of our extended Hyundai warranty which covered everything. We have purchased 2 cars from this dealership in the 3 years we have lived in Reno. Brian Ogg our salesman , is extremely honest and up front. we have sent several people to this dealership and they have been happy with the dedicated service these folks provide. When its time to buy another car, we will be going to this dealership. My wife and I are absolutely thrilled to be Genses owners. Please recognize these fine people for their outstanding customer service and knowledge of your product.
Brock Riggs
Product Specialist
Nov 18, 2020
There was zero pressure in buying our vehicle. Gave us...
There was zero pressure in buying our vehicle. Gave us the keys, took a few test drives in different vehicles. Decided on which one are we would consider buying. Was looking to buy a previously owned with low miles and end up getting a better finance percentage than buying used. paperwork took a little longer than usual because we were there late Sunday afternoon but we ended up driving a brand new 2022 Hyundai Kona that evening with a down payment of under $500. Quite frankly it was painless. I highly recommend lithia Hyundai.. Thank You Brock Riggs.
Nov 13, 2020
Great place to find your new car!!!PJ was a great help...
Great place to find your new car!!! PJ was a great help and very patient with us. They are all very welcoming and ready to help you out with any questions or concerns you may have!!!