Staff

Management

Dylan Clunie

Dylan Clunie

General Manager
122 Reviews
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Steve Leveille

Steve Leveille

Sales Manager
70 Reviews
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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
42 Reviews
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Scott Robert

Scott Robert

e Commerce Marketing Manager
38 Reviews
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Sales

Ryan Ferris

Ryan Ferris

Assistant Sales Manager
103 Reviews
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Dan Dunham

Dan Dunham

Master Sales Associate
92 Reviews
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Larry Farrell

Larry Farrell

Business Development Admin
69 Reviews
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Lucas Bragg

Lucas Bragg

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
67 Reviews
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Efren Gonzalez-Aguayo

Efren Gonzalez-Aguayo

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
55 Reviews
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Chris Clark

Chris Clark

Credit Specialist
49 Reviews
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Joshua Clunie

Joshua Clunie

Business Development Admin
15 Reviews
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Kim Murillo

Kim Murillo

Business Development Admin
13 Reviews
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Cesar Sanchez

Cesar Sanchez

Product Specialist
12 Reviews
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David Diaz

David Diaz

Product Specialist
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Wes Wilson

Wes Wilson

General Sales Manager
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Internet

Holly Jensen

Holly Jensen

Internet Sales Specialist
276 Reviews
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Tony Roach

Tony Roach

Internet Sales Specialist
134 Reviews
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Mathew Reed

Mathew Reed

Internet Sales Specialist
99 Reviews
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Michael Costello

Michael Costello

Internet Sales Specialist
73 Reviews
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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
26 Reviews
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Gaby Temprano

Gaby Temprano

Business Development Admin
20 Reviews
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Levi Williams

Levi Williams

Internet Sales Specialist
10 Reviews
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Finance

David Lennox

David Lennox

F&I Manager
317 Reviews
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Devin Rogers

Devin Rogers

Finance Manager
249 Reviews
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Service

Lance Smith

Lance Smith

Service Advisor

Certified
698 Reviews
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Matt Franceschini

Matt Franceschini

Service Advisor
549 Reviews
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Jeremy Olsen

Jeremy Olsen

Service Manager
81 Reviews
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Everett Clunie

Everett Clunie

Lube Techician
54 Reviews
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Donald Ostrom

Donald Ostrom

Service Advisor
54 Reviews
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Cuong Ngo

Cuong Ngo

Service Techician
41 Reviews
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Trisha Stone

Trisha Stone

Service Advisor

Certified
40 Reviews
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Bryan Mazariegos

Bryan Mazariegos

Service Technician
39 Reviews
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Drea McGiffin

Drea McGiffin

Business Development Admin
29 Reviews
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Hai Ngo

Hai Ngo

Service Techician
29 Reviews
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Otto Sandoval-Carpio

Otto Sandoval-Carpio

Detailer
20 Reviews
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Parts

Chantel Kaminskaya

Chantel Kaminskaya

Parts Manager
36 Reviews
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Robert Thomas

Robert Thomas

Parts Advisor
20 Reviews
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Lance Smith

Lance Smith

Service Advisor

698 Reviews
Certified
Recent Reviews

Apr 21, 2024

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The dealership as a whole is great, but not of the

The dealership as a whole is great, but not of the staffing is the most helpful. Soon as you figure out who’s willing to help things become a lot easier for you as a car owner!

Apr 20, 2024

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So far okay with this dealership.

So far okay with this dealership. Do with the service tech would not leave greasy finger prints inside the vehicle.

Apr 18, 2024

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They overcharge for services.

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate

Apr 17, 2024

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Love Lithia Hyundai of Reno!

Love Lithia Hyundai of Reno! I’ve purchased two cars from them and they taken excellent care of me each time! If I’m ever in the market for another vehicle, I’ll definitely be a returning customer! :)

Apr 16, 2024

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Very nice and staff the wait time was short .

Very nice and staff the wait time was short . I will definitely use the dealership again.

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Matt Franceschini

Matt Franceschini

Service Advisor
Dealership Experience 9 years 5 months
Recent Reviews

Apr 21, 2024

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The dealership as a whole is great, but not of the

The dealership as a whole is great, but not of the staffing is the most helpful. Soon as you figure out who’s willing to help things become a lot easier for you as a car owner!

Apr 18, 2024

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They overcharge for services.

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate

Apr 17, 2024

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Love Lithia Hyundai of Reno!

Love Lithia Hyundai of Reno! I’ve purchased two cars from them and they taken excellent care of me each time! If I’m ever in the market for another vehicle, I’ll definitely be a returning customer! :)

Apr 13, 2024

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Incredible service with knowlegible, friendly staff.

Incredible service with knowlegible, friendly staff. Go well beyond what is expected and treat their loyal customers with a nice blend of respect and attentiveness. Always get the desired results. Lance us really goid at accomplishing these things. The Sales Department always finds the vehicles I'm looking to get within the price range I need.

Apr 11, 2024

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I really like this dealership.

I really like this dealership. Because I have a Hyundai, I’m only there for general maintenance (it doesn’t break down). The advisors are very friendly and knowledgeable, and they get me in and out quickly. I’ve been going there for 14 years. That’s saying something.

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David Lennox

David Lennox

F&I Manager
Dealership Experience 11 years 9 months
Industry Experience 31 years 1 months
Recent Reviews

Apr 17, 2024

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Love Lithia Hyundai of Reno!

Love Lithia Hyundai of Reno! I’ve purchased two cars from them and they taken excellent care of me each time! If I’m ever in the market for another vehicle, I’ll definitely be a returning customer! :)

Apr 12, 2024

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Tony and all the staff at the dealership were a delight

Tony and all the staff at the dealership were a delight to work with. We had a great experience and they made the car purchase super quick and easy.

Apr 07, 2024

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Extreme high-pressure sales techniques in the sales

Extreme high-pressure sales techniques in the sales department with the exception of Dan Dunham. In the service department some advisors recommend 8000 mile tire rotations for my Hyundai ionic five while others agree with Manuel at 5000 miles. This is my second car I’ve bought from here, And it will be my last exclamation☹️

Mar 23, 2024

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Love the service, very helpful, open and nice.

Love the service, very helpful, open and nice. Efren answered all our questions efficiently and timely. Was very happy with entire experience!

Feb 12, 2024

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Excellent service each & every time I have bought a

Excellent service each & every time I have bought a vehicle there.....Extremely professional, listened to what my needs & wants were!

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Holly Jensen

Holly Jensen

Internet Sales Specialist
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Dealership Experience 6 years 8 months
Industry Experience 6 years 8 months
I am an avid musician in my spare time, having played a variety of different genres (punk, alt rock, classical, garage, country, jazz, blues, and electric). I also enjoy rock climbing and am a huge fan of parkour. I am also an action movie freak. I am also a big dog lover, taking my fur babies for frequent walks and play time at the local park. Message me for assistance today.
Recent Reviews

Apr 17, 2024

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Love Lithia Hyundai of Reno!

Love Lithia Hyundai of Reno! I’ve purchased two cars from them and they taken excellent care of me each time! If I’m ever in the market for another vehicle, I’ll definitely be a returning customer! :)

Apr 04, 2024

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Very knowledgeable, extremely helpfull, most definitely

Very knowledgeable, extremely helpfull, most definitely looking forward to the next time we need to bring our Santa Cruz in for service.

Mar 19, 2024

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My experience with Holly was everything I hoped for in

My experience with Holly was everything I hoped for in buying a car for myself!

Jan 17, 2024

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Very efficient, and easy.

Very efficient, and easy. Holly was very kind and personable. We appreciated how fast the process was.

Jan 10, 2024

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Holly was so great and helpful!

Holly was so great and helpful! She helped us downsize and save money on our payment!

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Devin Rogers

Devin Rogers

Finance Manager
Dealership Experience 4 years 11 months
Recent Reviews

Apr 17, 2024

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I was In need of a new car came in and was helped by THE

I was In need of a new car came in and was helped by THE MAN Tony Roach not only was he super helpful but he has a great sense of humor and great attitude towards his job and is extremely knowledgeable about every topic myself and my father had. Had a great all around experience and left happy with a new car

Apr 15, 2024

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The folks there are super friendly and when Luke was

The folks there are super friendly and when Luke was unavailable, others were able to answer questions. Devon and Ryan remembered us and greeted us in a positive manner even though we dealt mainly with Luke.

Apr 15, 2024

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We got a great buy on the car we wanted with great

We got a great buy on the car we wanted with great financing. Salesman Chris Clark was able to explain all the features of the car.

Apr 14, 2024

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Extra special great.

Extra special great. Salesman was exceptional and support staff was very, very nice and personable.

Apr 13, 2024

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Everyone who helped me throughout this process was kind,

Everyone who helped me throughout this process was kind, professional, and caring. They made it easy and we’re very personable.

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Tony Roach

Tony Roach

Internet Sales Specialist
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Dealership Experience 6 years 11 months
Industry Experience 28 years 3 months
Born and raised in Reno 20 years experience with car industry. father of six love to fish.
Recent Reviews

Apr 17, 2024

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I was In need of a new car came in and was helped by THE

I was In need of a new car came in and was helped by THE MAN Tony Roach not only was he super helpful but he has a great sense of humor and great attitude towards his job and is extremely knowledgeable about every topic myself and my father had. Had a great all around experience and left happy with a new car

Apr 14, 2024

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Extra special great.

Extra special great. Salesman was exceptional and support staff was very, very nice and personable.

Apr 12, 2024

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Tony and all the staff at the dealership were a delight

Tony and all the staff at the dealership were a delight to work with. We had a great experience and they made the car purchase super quick and easy.

Jan 17, 2024

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Had a great selection of Santa Cruz trucks and other

Had a great selection of Santa Cruz trucks and other cars. Great to work with.

Nov 17, 2023

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Tony was awesome and the dream sales person, helped us

Tony was awesome and the dream sales person, helped us when we most needed it and was an amazing person, loved that guy, and wish him the most success and give him our thanks!

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Dylan Clunie

Dylan Clunie

General Manager
Recent Reviews

Jan 16, 2024

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This dealership provides excellent service and

This dealership provides excellent service and communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minutes. Greatly appreciate the professionalism of this dealership!

Jan 16, 2024

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Everyone was very kind and helpful.

Everyone was very kind and helpful. I had my service dog with me and they were very understanding.

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Nov 24, 2023

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Lance is by far the best service advisor I’ve ever worked

Lance is by far the best service advisor I’ve ever worked with I’ve purchased vehicles every 2 years since I was 16 and that’s a lot of advisors. He is so good and takes such good of my because I’m such a picky about my vehicles. Thank you Lance for all you do!!!

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Ryan Ferris

Ryan Ferris

Assistant Sales Manager
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Dealership Experience 3 years 3 months
Been in the business for a few months and love hooking people up with great deals on awesome cars and trucks. Avid outdoorsman, family man, and dedicated to my craft. Come by and let me show you how easy it is to buy a car here.
Recent Reviews

Apr 17, 2024

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I was In need of a new car came in and was helped by THE

I was In need of a new car came in and was helped by THE MAN Tony Roach not only was he super helpful but he has a great sense of humor and great attitude towards his job and is extremely knowledgeable about every topic myself and my father had. Had a great all around experience and left happy with a new car

Apr 15, 2024

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The sales department is the worst I have experienced

The sales department is the worst I have experienced before . I have been with you guys for many years and this was the worst year yet.

Apr 15, 2024

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The folks there are super friendly and when Luke was

The folks there are super friendly and when Luke was unavailable, others were able to answer questions. Devon and Ryan remembered us and greeted us in a positive manner even though we dealt mainly with Luke.

Apr 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo

Apr 13, 2024

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Everyone who helped me throughout this process was kind,

Everyone who helped me throughout this process was kind, professional, and caring. They made it easy and we’re very personable.

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Mathew Reed

Mathew Reed

Internet Sales Specialist
Contact Me
Dealership Experience 5 years
Recent Reviews

Apr 13, 2024

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Everyone who helped me throughout this process was kind,

Everyone who helped me throughout this process was kind, professional, and caring. They made it easy and we’re very personable.

Apr 13, 2024

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Always courteous although I traded up my car I asked that

Always courteous although I traded up my car I asked that they check old car for a stainless steel cup and have not heard back. Matt Reed Was going to ask the tech if he found anything in there or to look in there and then told me they think that they’ve already sold my old car…

Feb 12, 2024

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Excellent service each & every time I have bought a

Excellent service each & every time I have bought a vehicle there.....Extremely professional, listened to what my needs & wants were!

Dec 16, 2023

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Everyone is always very courteous, they keep me well

Everyone is always very courteous, they keep me well informed when my car is in which I'm very appreciative of and complete the work I've requested in a timely fashion

Oct 08, 2023

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They went above and beyond for me.

They went above and beyond for me. Thank you Lithia Hyundai. You guys are great!

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Dan Dunham

Dan Dunham

Master Sales Associate
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Dealership Experience 3 years 3 months
Industry Experience 34 years 8 months
I’ve been in the car business for over 30 years. My motto has always been to treat customers the same as I’d want to be treated if I went to buy a vehicle. In short I take great care of my customers and make every attempt to make the car buying process a simple one. Please reach out and I’ll do my best to help you find the perfect vehicle.
Recent Reviews

Apr 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo

Apr 07, 2024

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Extreme high-pressure sales techniques in the sales

Extreme high-pressure sales techniques in the sales department with the exception of Dan Dunham. In the service department some advisors recommend 8000 mile tire rotations for my Hyundai ionic five while others agree with Manuel at 5000 miles. This is my second car I’ve bought from here, And it will be my last exclamation☹️

Jan 16, 2024

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Prompt service, treated well and fairly.

Prompt service, treated well and fairly. Daniel the salesman was very helpful treated well an fairly.

Jan 01, 2024

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Salesman was extremely helpful.

Salesman was extremely helpful. Was concerned about battery staying charged while we’re away. But is still early to answer that.

Nov 26, 2023

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Treated us courteously and didn’t try to sell us a bunch

Treated us courteously and didn’t try to sell us a bunch of extra stuff. The car is great!

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Jeremy Olsen

Jeremy Olsen

Service Manager
Recent Reviews

Apr 18, 2024

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They overcharge for services.

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate

Apr 14, 2024

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Disappointed in the dealership service department and

Disappointed in the dealership service department and some of the workers in the department itself.

Apr 04, 2024

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Lance was great!

Lance was great!! I had a nail in my tire, and unfortunately, it could not be repaired. I dropped the vehicle off at about 10:00 and got the call from Lance at 2:00 stating my Santa Fe was ready to pick up. He had to go out to the USA Parkway to get the tire, so 4 hours for the repair, including changing the tire, and mounting and balancing, was quite impressive. Lance is a true professional who cares about his customers!! I highly recommend him to any of my friends who own Hyundai’s or any other type of vehicle.

Jan 08, 2024

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My online shopping was an easy and great car buying

My online shopping was an easy and great car buying experience, customer service was excellent.

Dec 16, 2023

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Performed the work in a timely manner.

Performed the work in a timely manner. Employees were accessible, courteous and pleasant. Physical plant is somewhat crowded. More space will be needed some day

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Michael Costello

Michael Costello

Internet Sales Specialist
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Dealership Experience 3 years 5 months
Industry Experience 36 years 7 months
I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!
Recent Reviews

Feb 19, 2024

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mike is such a great help!

mike is such a great help! i don’t think i ever want to buy a car from anyone but him. he keeps in contact with me to make sure i’m loving my new car, and if any issues arise mike is always there to help! best salesman of the year ⭐️⭐️⭐️⭐️⭐️

Jan 18, 2024

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No thank you It was positive and I'd purchase another

No thank you It was positive and I'd purchase another vehicle from them again It was positive experience and I would purchase another vehicle from them again

Nov 19, 2023

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They are friendly and really try to make a deal.

They are friendly and really try to make a deal. This is the second vehicle we have purchased from them.

Oct 17, 2023

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The folks there are kind and cordial, and even put up

The folks there are kind and cordial, and even put up with me temporarily losing my driver's license and saying bad words (a lot of bad words!)

Oct 02, 2023

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This is the second purchase from them and have had issues

This is the second purchase from them and have had issues with both. Had to get the general manager involved to make it right. Seems very unprofessional

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Steve Leveille

Steve Leveille

Sales Manager
Dealership Experience 9 years 8 months
Industry Experience 22 years 2 months
Recent Reviews

Mar 11, 2024

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Very happy with the experience.

Very happy with the experience. Never thought I was going to leave with a New vehicle. Thank You, Lithia Hyundai Reno

Dec 27, 2023

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I came to this dealership looking at a truck, everyone

I came to this dealership looking at a truck, everyone seemed to be friendly enough. Efren Gonzalez was an absolutely amazing experience on our purchase. We couldn't recommend him enough. When my girlfriend is ready to upgrade her car she is going to look for him specifically.

Dec 16, 2023

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Lithia Hyundai had great customer service!

Lithia Hyundai had great customer service!!The management team was awesome and Mathew Reed was great!

Jul 15, 2023

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Mgr Steve , and salesman Matt helped me get out of an

Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !

Apr 14, 2023

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Life changing, no pressure it's like they really care

Life changing, no pressure it's like they really care about you. Very easy so simple

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Larry Farrell

Larry Farrell

Business Development Admin
Recent Reviews

Apr 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo

Mar 23, 2024

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Love the service, very helpful, open and nice.

Love the service, very helpful, open and nice. Efren answered all our questions efficiently and timely. Was very happy with entire experience!

Mar 22, 2024

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Very friendly an will answer questions an helped us out

Very friendly an will answer questions an helped us out when needed. Everyone there was excellent

Nov 24, 2023

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Customer service in the service department was very poor.

Customer service in the service department was very poor. I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women working, they rolled the tire out the door and made me roll it nearly three blocks away where I had to park. As I’m sure you know tires are not weighted evenly now and it caused me a lot of pain. I did mention that I had surgery on my neck. I absolutely love my car, just wish you might work on custom service after the sales.

Oct 28, 2023

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Super Professional efficient, friendly answer all my

Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone

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Lucas Bragg

Lucas Bragg

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Contact Me
Dealership Experience 2 years 3 months
Industry Experience 6 years 11 months
Tired of putting good money into a bad car? Let's change that! I specialize in helping people with challenged credit get out of their old money pit and into a new or newer car. Don't waste one more red cent, let's rebuild your credit and get you into a good car TODAY!
Recent Reviews

Apr 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo

Apr 15, 2024

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The folks there are super friendly and when Luke was

The folks there are super friendly and when Luke was unavailable, others were able to answer questions. Devon and Ryan remembered us and greeted us in a positive manner even though we dealt mainly with Luke.

Mar 04, 2024

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Has lied to me poor communication, avoid at all costs,

Has lied to me poor communication, avoid at all costs, don't believe him flake!

Feb 19, 2024

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This dealership is very attentive and helpful when

This dealership is very attentive and helpful when looking for any kind of car. Good service

Feb 17, 2024

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It was a good experience, Lucas was very helpful I'm

It was a good experience, Lucas was very helpful I'm happy with my purchase I love my Tucson

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Efren Gonzalez-Aguayo

Efren Gonzalez-Aguayo

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Contact Me
Dealership Experience 3 years 4 months
Industry Experience 20 years 10 months
Se habla español. ¿Tiene un buen trabajo y no tiene crédito pero quiere o necesita un automóvil? ¡Soy tu hombre! ¿No tienes un número de seguro social pero tienes ITIN? ¡Soy tu hombre!
Recent Reviews

Apr 16, 2024

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Really accommodating and kind, loved my visit their they

Really accommodating and kind, loved my visit their they where super kind and helped me get what I wanted

Apr 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo

Apr 13, 2024

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Always courteous although I traded up my car I asked that

Always courteous although I traded up my car I asked that they check old car for a stainless steel cup and have not heard back. Matt Reed Was going to ask the tech if he found anything in there or to look in there and then told me they think that they’ve already sold my old car…

Mar 23, 2024

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Love the service, very helpful, open and nice.

Love the service, very helpful, open and nice. Efren answered all our questions efficiently and timely. Was very happy with entire experience!

Mar 11, 2024

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Very happy with the experience.

Very happy with the experience. Never thought I was going to leave with a New vehicle. Thank You, Lithia Hyundai Reno

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Everett Clunie

Everett Clunie

Lube Techician
Recent Reviews

Apr 18, 2024

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They overcharge for services.

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate

Jan 17, 2024

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Absolute worst auto service dept I have ever encountered

Absolute worst auto service dept I have ever encountered in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that absolutely no one buy a car from this dealership./ You guys stink

Jan 16, 2024

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This dealership provides excellent service and

This dealership provides excellent service and communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minutes. Greatly appreciate the professionalism of this dealership!

Dec 24, 2023

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All the staff are nice, and the service was quick.

All the staff are nice, and the service was quick. Despite being really busy, they had me in and done when they said they would. I appreciate that they value my time.

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

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Donald Ostrom

Donald Ostrom

Service Advisor
Recent Reviews

Apr 18, 2024

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They overcharge for services.

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate

Jan 16, 2024

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Everyone was very polite.

Everyone was very polite. They did a very good job at allowing apace to decide on the deal as well. Very much appreciate the kindness and accommodation

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Nov 22, 2023

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All the guys were very helpful and considerate.

All the guys were very helpful and considerate. Professional and down to earth. Top Notch

Nov 18, 2023

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Very polite and professional.

Very polite and professional. Thanks so much for your help. I would recommend you to a friend.

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Chris Clark

Chris Clark

Credit Specialist
Contact Me
Dealership Experience 3 years 10 months
Industry Experience 29 years 6 months
I make car buying easy, especially if you have challenged credit. Give me a call today and let's get you rolling!
Recent Reviews

Apr 15, 2024

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We got a great buy on the car we wanted with great

We got a great buy on the car we wanted with great financing. Salesman Chris Clark was able to explain all the features of the car.

Apr 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo

Jan 17, 2024

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Great experience, truly enjoyed coming here and

Great experience, truly enjoyed coming here and purchasing our new car, honestly did not expect to walk out with one, but our representative did an amazing job keeping us informed, and supported!

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Nov 01, 2023

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Not bad place.

Not bad place. Didn’t spend loads of time and people where nice and understanding.

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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
Recent Reviews

Mar 23, 2024

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Love the service, very helpful, open and nice.

Love the service, very helpful, open and nice. Efren answered all our questions efficiently and timely. Was very happy with entire experience!

Mar 08, 2024

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El servicio que nos prestaron el grupo asesores desde el

El servicio que nos prestaron el grupo asesores desde el momento que entramos hasta el que salimos fue excelente, su aprovacion para el vehiculo fue rapida, exitosa, y recomendamos el concesionario 100%. Efren es el asesor quien nos brindo toda la informacion, excelente servicio por parte de el. 775-447-9098, dejo el numero de contacto del asesor Efren para que le hablen para asistencia en la compra de un vehiculo.

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Dec 08, 2023

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Javi is very kind and answered all of my questions and

Javi is very kind and answered all of my questions and addressed all concerns. Happy with the vehicle so far. Thank you again, Javi!

Nov 08, 2023

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Super friendly and everyone in there was very helpful and

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road

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Cuong Ngo

Cuong Ngo

Service Techician
Recent Reviews

Apr 18, 2024

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They overcharge for services.

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate

Nov 26, 2023

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Excellent service, my service advisor Ryan Newton was

Excellent service, my service advisor Ryan Newton was very professional and knowledgeable. The work done was perfect. Exactly what I had requested in a timely manner.

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

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Trisha Stone

Trisha Stone

Service Advisor

40 Reviews
Certified
Dealership Experience 1 years 4 months
Industry Experience 1 years 4 months
Recent Reviews

Apr 20, 2024

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It was a good experince theay took care of all my needs

It was a good experince theay took care of all my needs and on time with every thing

Apr 15, 2024

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The sales department is the worst I have experienced

The sales department is the worst I have experienced before . I have been with you guys for many years and this was the worst year yet.

Apr 13, 2024

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Trisha is very helpful, friendly and efficient.

Trisha is very helpful, friendly and efficient. I was very satisfied with my maintenance appointment.

Mar 05, 2024

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I have always had a horrible experience and I can't wait

I have always had a horrible experience and I can't wait to be able to get rid of the car I have so ill be done with your dealership

Mar 02, 2024

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Compared to some of the horror stories I read online

Compared to some of the horror stories I read online regarding the Theta II issues and how those dealerships are treating their customers, this experience with my leaking transmission was very good.

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Bryan Mazariegos

Bryan Mazariegos

Service Technician
Recent Reviews

Apr 18, 2024

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They overcharge for services.

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate

Nov 08, 2023

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Super friendly and everyone in there was very helpful and

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 31, 2023

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Got deal done in one afternoon.

Got deal done in one afternoon. Follow up service has been good. All friendly staff.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

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Scott Robert

Scott Robert

e Commerce Marketing Manager
Dealership Experience 8 years 8 months
Industry Experience 35 years 3 months
Combined a love of cars and a passion for serving others into a career spanning three decades. In my 33+ years in the business I've sold everything from a 1929 Ford Model A Deluxe Coupe, to a Porsche Carrera GT, and everything else in between. Come put my expertise to work for you and see what we can do for you at Lithia Hyundai of Reno.
Recent Reviews

Apr 20, 2024

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It was a good experince theay took care of all my needs

It was a good experince theay took care of all my needs and on time with every thing

Mar 29, 2024

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Scott responded to me and and basically insulted me and

Scott responded to me and and basically insulted me and said i got what i signed for when i bought the car. Ive bought lots of vehicles from Lithia dealerships. but never again. I ended up doing my service at Carson City Hyundai. Nothing but praise for them. Honest friendly and do exactly what they say they would. All i can say is if you buy a vehicle from Lithia Hyundai make sure you read all your paper work carefully in sales and finance. Very DISHONEST. I do love my Santa Fe Hybrid though. Great vehicle!! Lithia Hyundai Terrible Dealership.

Aug 31, 2023

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They are a pleasure to do business with from sales to

They are a pleasure to do business with from sales to service. Always understanding of my needs.

May 20, 2023

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I’ve always been told that if you have nothing nice to

I’ve always been told that if you have nothing nice to say then don’t say anything at all. But, I do have something nice to say…. We love our new cars! I’ve left my views and opinions of how our deal went down on yelp.

May 03, 2023

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This is one of the most friendly & considerate

This is one of the most friendly & considerate dealerships I've been to in a long time! Thank you!

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Chantel Kaminskaya

Chantel Kaminskaya

Parts Manager
Recent Reviews

Feb 01, 2024

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Service is great.

Service is great...but the sales men put in car that i can barely afford, think it was over priced too

Nov 08, 2023

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Super friendly and everyone in there was very helpful and

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road

Sep 15, 2023

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When comparative assessments are made I have found this

When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

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Drea McGiffin

Drea McGiffin

Business Development Admin
Dealership Experience 3 years 5 months
Industry Experience 3 years 5 months
Recent Reviews

Apr 18, 2024

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They overcharge for services.

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate

Nov 08, 2023

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Super friendly and everyone in there was very helpful and

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 29, 2023

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Two weeks in and I am still waiting for my car to be

Two weeks in and I am still waiting for my car to be repair too long of a wait. The gentleman at the service department is nice. But nice won’t cut it. I have call the service manager twice and no return call/ the lack of communication is what bothers me the most. Makes me think I’m being ignore and/or discriminated.

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Hai Ngo

Hai Ngo

Service Techician
Recent Reviews

Apr 18, 2024

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They overcharge for services.

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jun 22, 2023

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I have been going to this dealership for at least 14

I have been going to this dealership for at least 14 years. I have enjoyed our relationship.

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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
Contact Me
Dealership Experience 8 years 1 months
Recent Reviews

Aug 30, 2023

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Lucas was an amazing sales man!

Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone

Jun 19, 2023

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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

Apr 27, 2023

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They are amazing and kind.

They are amazing and kind. I’m a first time car buyer and didn’t really know anything to do with cars except how to jump my old ones lol, but everyone was able to easily explain everything to me so I understood what was happening and what I needed to do

Apr 23, 2023

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No pressure sales, Dan was great to work with.

No pressure sales, Dan was great to work with. Found a nice little car that fit our budget.

Apr 21, 2023

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Always take the best care of my vehicle and make me feel

Always take the best care of my vehicle and make me feel comfortable with the service they provide!

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Otto Sandoval-Carpio

Otto Sandoval-Carpio

Detailer
Recent Reviews

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jun 19, 2023

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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

Apr 14, 2023

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Out standing and very communicative.

Out standing and very communicative. The job gets done and I never have any issues

Apr 14, 2023

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Out standing and very communicative.

Out standing and very communicative. The job gets done and I never have any issues

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Gaby Temprano

Gaby Temprano

Business Development Admin
Contact Me
Dealership Experience 2 years 9 months
Industry Experience 2 years 9 months
Recent Reviews

Oct 22, 2023

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Employee Rating

They have been extremely helpful in my car buying

They have been extremely helpful in my car buying experience. They’ve gone above and beyond in taking care of my needs, in my opinion. I would definitely recommend. Thank you, all of you! Oh, and as far as the service advisors, I recommend Lance Smith. He’s awesome

Sep 08, 2023

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Lack of communication was astounding.

Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came

Aug 31, 2023

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They are a pleasure to do business with from sales to

They are a pleasure to do business with from sales to service. Always understanding of my needs.

Jul 13, 2023

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Love Lithia Hyundai Reno, they make sure you feel good

Love Lithia Hyundai Reno, they make sure you feel good about the deal! They work for your business.

Jun 19, 2023

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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

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Robert Thomas

Robert Thomas

Parts Advisor
Recent Reviews

Apr 07, 2024

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Extreme high-pressure sales techniques in the sales

Extreme high-pressure sales techniques in the sales department with the exception of Dan Dunham. In the service department some advisors recommend 8000 mile tire rotations for my Hyundai ionic five while others agree with Manuel at 5000 miles. This is my second car I’ve bought from here, And it will be my last exclamation☹️

Jan 17, 2024

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Alex and Garrett were great they are top perfessionals

Alex and Garrett were great they are top perfessionals and was very knowledgeable and took me though the process so easy to buy got a new to me durango. Love it!

Oct 07, 2023

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the service is good customer service.

the service is good customer service..Everyone is really nice there. I give it a 10

May 26, 2023

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Lance has been so helpful, very personable, and he has a

Lance has been so helpful, very personable, and he has a great sense of humor!

Apr 27, 2023

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The dealers are okay, maintenance on the other hand…fire

The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.

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Joshua Clunie

Joshua Clunie

Business Development Admin
Contact Me
Dealership Experience 3 years
Industry Experience 15 years 11 months
Recent Reviews

Apr 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo

Feb 12, 2024

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Excellent service each & every time I have bought a

Excellent service each & every time I have bought a vehicle there.....Extremely professional, listened to what my needs & wants were!

Jan 16, 2024

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Tony Roach is the best salesman and the most

Tony Roach is the best salesman and the most knowledgeable person I have met. Buying my new car at Reno Lithia Hyundai was a very good experience, I will recommend this dealership to anyone who is looking for a new car.

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Dec 03, 2023

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very nice All the staff were very nice .

very nice All the staff were very nice . They worked with me to get the best price for my truck . I bought a new car years ago from them and the experience was great!

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Kim Murillo

Kim Murillo

Business Development Admin
Contact Me
Dealership Experience 3 years 11 months
Industry Experience 3 years 11 months
Recent Reviews

Apr 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo

Mar 22, 2024

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Very friendly an will answer questions an helped us out

Very friendly an will answer questions an helped us out when needed. Everyone there was excellent

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Jun 19, 2023

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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

Apr 21, 2023

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Always take the best care of my vehicle and make me feel

Always take the best care of my vehicle and make me feel comfortable with the service they provide!

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Cesar Sanchez

Cesar Sanchez

Product Specialist
Contact Me
Dealership Experience 11 months
Recent Reviews

Apr 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo

Dec 12, 2023

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We've bought 2 cars and referred 3 people because of the

We've bought 2 cars and referred 3 people because of the friendly service and great warranty.

Nov 20, 2023

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Good service positive vibes good attitude they treat you

Good service positive vibes good attitude they treat you like family they are respectful and responsible

Nov 04, 2023

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Excellent job and sales, I was able to price on the

Excellent job and sales, I was able to price on the website and it came out exact

Oct 28, 2023

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Super Professional efficient, friendly answer all my

Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone

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Levi Williams

Levi Williams

Internet Sales Specialist
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Dealership Experience 10 months
Industry Experience 19 years 3 months
Recent Reviews

Feb 18, 2024

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Great easy professional service They were great, friendly

Great easy professional service They were great, friendly and professional. Also keep things easy for everyone to understand.

Jan 29, 2024

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Very personable and knowledgeable with zero pressure.

Very personable and knowledgeable with zero pressure. After the sale he is still available and very helpful

Jan 18, 2024

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The people were really nice and very helpful I am glad

The people were really nice and very helpful I am glad they were able to help me figure out a way to make payments low on my car

Jan 10, 2024

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Levi was incredibly kind and insightful.

Levi was incredibly kind and insightful. There was no awkward pressuring or commission-driven comments. The whole sales process was very helpful and never once felt like I was being preyed on which is commonplace in car dealerships unfortunately. Highly recommend this dealership, for the loan options and super awesome salespeople like Levi.

Dec 19, 2023

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Levi Williams was so helpful with buying our new car.

Levi Williams was so helpful with buying our new car. He answered all of our questions. Thank you so much. Duye and Melonie

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David Diaz

David Diaz

Product Specialist
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Dealership Experience 3 years 5 months
Industry Experience 3 years 5 months
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Wes Wilson

Wes Wilson

General Sales Manager
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Dealership Experience 7 months
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