Staff
Management
Dylan Clunie
General Manager
Steve Leveille
Sales Manager
Scott Robert
e Commerce Marketing Manager
Anthony Mazzone
New Vehicle Manager
Wes Wilson
General Sales Manager
Chris Meadows
Asst Manager
Sales
Dan Dunham
Master Sales Associate
Cesar Sanchez
Product Specialist
Joshua Boyce
Product Specialist
Kevin Denney
Product Specialist
Anthony Kimbell
Product Specialist
Patrick Klekas
Product Specialist
Jennifer Silva
Product Specialist
Internet
Holly Jensen
Internet Sales Specialist
Michael Costello
Internet Sales Specialist
Levi Williams
Internet Sales Manager
Garrett Clunie
Internet Sales Manager
Iris Flores-Garcia
Business Development Lead
Gaby Temprano
Business Development Admin
Joe Vassallo
Internet Sales Manager
Finance
Devin Rogers
Finance Manager
Tony Roach
Finance Manager
Chris Clark
Finance Manager
Service
Lance Smith
Service Advisor
Jeremy Olsen
Service Manager
Trisha Stone
Service Advisor
Everett Clunie
Lube Techician
Bryan Mazariegos
Service Technician
Jake Lopes
Service Advisor
Cuong Ngo
Service Techician
Hai Ngo
Service Techician
Otto Sandoval-Carpio
Detailer
Courtney Chienne
Business Development Admin
Parts
Robert Thomas
Parts Manager
Lance Smith
Service Advisor
Jun 28, 2026
Check in was easy and the truck was finished on time I
Check in was easy and the truck was finished on time I would say Lance was great
Jun 27, 2026
Very professional and great at keeping me informed on
Very professional and great at keeping me informed on what they are doing on my car.
Jun 27, 2026
Lance Smith is so awesome if I was 10 percent gayer I'd
Lance Smith is so awesome if I was 10 percent gayer I'd try to marry him.
Jun 25, 2026
it was good!
it was good! they were able to fix the trunk of my car last year they were going to charge me to fix it and keep my car for 2 days, but this time they fixed within an hour and free!
Jun 24, 2026
Nicole was great, in and out, service was fast and just
Nicole was great, in and out, service was fast and just what I asked for
Devin Rogers
Finance Manager
Jun 14, 2026
This was my first new car purchase.
This was my first new car purchase. Joe made the whole experience amazing. He was knowledgeable, professional and personable. I got exactly what I was looking for. Thanks Joe!
Jun 14, 2026
I was very happy with my purchase and would recommend
I was very happy with my purchase and would recommend other people. Thanks Lithia I'm happy
Jun 07, 2026
My experience with both Cesar and Devin was Top Notch,
My experience with both Cesar and Devin was Top Notch, they were professional, friendly and knowledgeable. I will most definitely refer friends and be a repete buyer myself. Thank you to Reno Lithia/Hyundai's exceptional sales and finance team who feel honored to represent them.
Jun 07, 2026
Iris and Devin were very knowledgeable and helpful in my
Iris and Devin were very knowledgeable and helpful in my purchase. Would definitely buy from them again. Thanks
Jun 03, 2026
The salesman was patient with me as I had many questions
The salesman was patient with me as I had many questions and listened to my concerns. He explained everything to me in great detail. Everyone was so kind through out the whole experience. Drove home in the perfect vehicle for my family!
Holly Jensen
Internet Sales Specialist
Jun 18, 2026
It was a pleasure purchasing from this dealership.
It was a pleasure purchasing from this dealership. Holly and Levi were very easy to work with.
Jun 17, 2026
It was a very easy purchase, no hassles Friendly
It was a very easy purchase, no hassles Friendly professional customer service Knowledgeable, Eager and trustworthy
Jun 14, 2026
Holly was awesome to work with, and I think the
Holly was awesome to work with, and I think the dealership did their best to make the lease work for me and go smoothly
Jun 05, 2026
Very friendly Holly was a treat to work with Fast smooth
Very friendly Holly was a treat to work with Fast smooth friendly awesome h eh helped me get out of a car I hated
May 31, 2026
There was some inital difficulty getting the car i
There was some inital difficulty getting the car i wanted, holly's dilligence was exceptional and even though it took longer than i wanted holly was exceptional at problem solving and im in the end a satisfied customer
Tony Roach
Finance Manager
Jul 01, 2026
Great dealership customer service always welcome with a
Great dealership customer service always welcome with a smile and no pressure whatsoever thanks much
Jun 25, 2026
Levi was amazing and quick.
Levi was amazing and quick. He listened to my needs and provided quick and precise service. I would recommend him to anyone and everyone.
Jun 19, 2026
Levi and Josh were kind, professional, very
Levi and Josh were kind, professional, very knowledgeable, listened to what I had to say, and treated me with respect. Best dealership experience ever!
Jun 18, 2026
Salesman was excellent he knew the cars he answered every
Salesman was excellent he knew the cars he answered every question very polite and not pushy. Didn't push us into buying anything.
Jun 17, 2026
A bait and switch dealership.
A bait and switch dealership. They try nickel and dime you for everything. Agree to one item and they add multiple.
Dan Dunham
Master Sales Associate
Jeremy Olsen
Service Manager
Jul 01, 2026
Good experience buying a new car.
Good experience buying a new car. Patrick was very helpful showing and guiding us through the process.
Jul 01, 2026
Great dealership customer service always welcome with a
Great dealership customer service always welcome with a smile and no pressure whatsoever thanks much
Jun 26, 2026
Excellent dealership with friendly staff, honest service,
Excellent dealership with friendly staff, honest service, smooth financing, and an easy, stress-free car buying experience.
Jun 25, 2026
Levi was amazing.
Levi was amazing. He was quick in getting us into a car over the phone and getting all the paper work ready for a quick process.
Jun 25, 2026
Levi was amazing and quick.
Levi was amazing and quick. Best service i have had and everyone else involved was amazing. Fastest deal i have ever had.
Dylan Clunie
General Manager
Jun 18, 2026
Levi W was very helpful, patient and knowledgeable.
Levi W was very helpful, patient and knowledgeable. Five stars for General Manager Clunie, he went out of his way to provide a great deal. I love my new Tucson.
Jan 06, 2026
Dylan, Levi and Chris were awesome and I will refer
Dylan, Levi and Chris were awesome and I will refer others to them for sure
Dec 04, 2025
Outstanding, professional and genuinely kind people we
Outstanding, professional and genuinely kind people we worked with. Awesome dealership that focused on customer service, care and experience. My wife and I will highly recommend to our friends and colleagues this dealership.
Oct 13, 2025
Very attentive to customers browsing the lot.
Very attentive to customers browsing the lot. Agents were all very helpful. Made everything smooth and easy.
Aug 16, 2025
Great Experience and super easy!
Great Experience and super easy! Garret was very professional! The whole process was enjoyable and simple.
Michael Costello
Internet Sales Specialist
May 31, 2026
Mike was awesome!
Mike was awesome! He listened to what I wanted and did a great job finding options for my very challenged credit. He made the experience comfortable and stress free
May 27, 2026
They have cars for one, Patrick worked hard in the heat
They have cars for one, Patrick worked hard in the heat to show us several cars everyone was helpful
May 11, 2026
Professional, courteous, and timely Very positive
Professional, courteous, and timely Very positive experience. Very helpful test drive to help us determine which car we wanted all the way through financing options and vehicle delivery. Excellent from start to finish.
Apr 20, 2026
Anthony was my sales rep and he was amazing.
Anthony was my sales rep and he was amazing. He took his time to figure out what I wanted and I got my perfect vehicle.
Mar 14, 2026
Everyone was amazing.
Everyone was amazing. Felt no pressure. Very happy with the customer service we received. Would definitely shop here again
Trisha Stone
Service Advisor
Jun 05, 2026
Got me in and got me out.
Got me in and got me out. Fast service, great customer service! I will be coming back
May 23, 2026
Had a great experience!
Had a great experience! Everyone was super helpful and caring, I felt like the service was very thorough! And I felt like the staff really cared about my vehicle. I will take the recommendations here, in my next visit or so. Thank you!
May 09, 2026
Good service 👍 let's you know if your car needs
Good service 👍 let's you know if your car needs different services, fast and kind, while you wait go to the free coffee bar and snacks, the best Thank you
Feb 19, 2026
We are always satisfied with our service we receive,
We are always satisfied with our service we receive, everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you.
Dec 16, 2025
Nice people the do a good job, sales personal and
Nice people the do a good job, sales personal and customer service an mecánic are very profesional
Chris Clark
Finance Manager
Jul 01, 2026
Great dealership customer service always welcome with a
Great dealership customer service always welcome with a smile and no pressure whatsoever thanks much
Jun 26, 2026
Excellent dealership with friendly staff, honest service,
Excellent dealership with friendly staff, honest service, smooth financing, and an easy, stress-free car buying experience.
Jun 18, 2026
Levi W was very helpful, patient and knowledgeable.
Levi W was very helpful, patient and knowledgeable. Five stars for General Manager Clunie, he went out of his way to provide a great deal. I love my new Tucson.
May 26, 2026
Great experience.
Great experience. Levi and Josh were very helpful. Levi took the time to explain everything and was genuine and honest.
May 22, 2026
If you are looking for genuine customer service.
If you are looking for genuine customer service. Start with this dealership. I was given honest communication by each person I worked with, from sales to finance. They all cared more about me making the right decision on the right car and my future with it than the maximum bottom line. I heard multiple people tell me they value the relationship and return business over higher profit and through the deal process,this was obvious, not just smoke screen.
Levi Williams
Internet Sales Manager
Jun 25, 2026
Levi was amazing and quick.
Levi was amazing and quick. He listened to my needs and provided quick and precise service. I would recommend him to anyone and everyone.
Jun 19, 2026
Levi and Josh were kind, professional, very
Levi and Josh were kind, professional, very knowledgeable, listened to what I had to say, and treated me with respect. Best dealership experience ever!
Jun 07, 2026
Iris and Devin were very knowledgeable and helpful in my
Iris and Devin were very knowledgeable and helpful in my purchase. Would definitely buy from them again. Thanks
Jun 07, 2026
It was wonderful.
It was wonderful. Levi was great to work with Levi was honest and direct. He was very pleasant to work with.
Jun 06, 2026
Straight forward and helpful.
Straight forward and helpful. They really care about their customers. Will return for next purchase.
Steve Leveille
Sales Manager
Mar 25, 2026
So much lack in communication between everyone.
So much lack in communication between everyone. I financed directly through my credit bureau, and have done so multiple times but they refuse to listen in guidance and still harass me about titling. Poor customer service. Go somewhere else, this was my second time giving them an opportunity to earn my business and they dropped the ball again.
Dec 17, 2025
The people I worked with were very professional and
The people I worked with were very professional and knowledgeable and very easy to work with.
Nov 17, 2025
Josh was great!
Josh was great! He was super transparent with the whole deal, and stayed late with us in order to make sure everything else went smoothly. If you’re looking for any Hyundai vehicle he’s the guy I’d go to!
Nov 13, 2025
We were pleasantly surprised on the Hyundai, honestly we
We were pleasantly surprised on the Hyundai, honestly we were not seriously considering the brand. Joe was extremely professional and took time to discuss the differences on the gas and hybrid models on the Santa Fe Calligraphy model we were looking at. Ultimately we decided the Hyundai Santa Fe hybrid was the best fit for us.
Nov 10, 2025
I came back!
I came back! This is the third time I’ve purchased a vehicle from Hyundai and my first time working with Joe! I absolutely love this place! I worked with Joe this time around, and I have to say this guy is awesome! He’s so incredibly kind and down to earth. He really wants to help you find what you *NEED.* This deal I worked with Joe, Steve, Phil and of course Karen! I love you all. Such incredible people. Yes, they are a car dealership. Yes, they sell you cars. I initially went in looking for a used bigger vehicle. I was given the option but ultimately Joe showed me new was going to be the way to go. Payment, interest rates and warranty all being taken accounted for. He showed me my budget friendly vehicle and the second I dismissed it for personal reasons he basically tossed the keys back in the building and got me what suited my growing family better! I got the deal of the year. Steve (finance) and I got down to business and he laid it out plainly. He got me everything I asked for and I am so incredibly happy. Phil helped me secure my top quality extras I factored into my deal. I highly recommend Joe and this whole team. I will be back once this baby is paid off.
Everett Clunie
Lube Techician
May 09, 2026
Good service 👍 let's you know if your car needs
Good service 👍 let's you know if your car needs different services, fast and kind, while you wait go to the free coffee bar and snacks, the best Thank you
Feb 19, 2026
We are always satisfied with our service we receive,
We are always satisfied with our service we receive, everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you.
Dec 16, 2025
Nice people the do a good job, sales personal and
Nice people the do a good job, sales personal and customer service an mecánic are very profesional
Nov 07, 2025
I am always treated very well and promptly served when I
I am always treated very well and promptly served when I do need something. Thank you service team.
Nov 01, 2025
Took care of the recall I had no problem.
Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated.
Garrett Clunie
Internet Sales Manager
Apr 02, 2022
Enjoy my Services the time understanding of what I was
Enjoy my Services the time understanding of what I was looking for I Had a Hyundai Sonata for 12 years that I wrecked was very sad but now I have a Kona 22 love it and because of your service and understanding of what I needed I am a happy customer today, Thank you!
Mar 18, 2022
They have gone over and Beyond as much as they can for me
They have gone over and Beyond as much as they can for me even after problems have existed. Tabatha in servive is 10000% the greatest
Feb 25, 2022
Lack integrity.
Lack integrity. Lied to me twice. Overpriced compared to carson and taking my service to them and have referred two Reno friends to carson when they saw my car.
Feb 02, 2022
The sales personnel I dealt with went very much out of...
The sales personnel I dealt with went very much out of their way to get me the best deal possible. Very friendly people!
Jan 30, 2022
Friendly, helpful, knowledgeable, sales and staff. Helped...
Friendly, helpful, knowledgeable, sales and staff. Helped me stay within my budget and went above and beyond. Highly recommended.
Bryan Mazariegos
Service Technician
Mar 14, 2026
I appriciated your service on my car and the explanation
I appriciated your service on my car and the explanation of the issue for my car. Thank you all for your kindness and help, you people are so nice that makes me feel comfortable to speak with you. Thank you!! I like the dealership people they are so nice and kind!!
Feb 19, 2026
We are always satisfied with our service we receive,
We are always satisfied with our service we receive, everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you.
Dec 16, 2025
Nice people the do a good job, sales personal and
Nice people the do a good job, sales personal and customer service an mecánic are very profesional
Nov 07, 2025
I am always treated very well and promptly served when I
I am always treated very well and promptly served when I do need something. Thank you service team.
Nov 01, 2025
Took care of the recall I had no problem.
Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated.
Jake Lopes
Service Advisor
Jul 01, 2026
Great dealership customer service always welcome with a
Great dealership customer service always welcome with a smile and no pressure whatsoever thanks much
Jun 27, 2026
Very easy to speak with and fast Jake made sure i stayed
Very easy to speak with and fast Jake made sure i stayed within budget, which is good as it was an unexpected problem with the car. I'm glad it has been taken care of
Jun 27, 2026
Lithia worked hard initially to win my business and has
Lithia worked hard initially to win my business and has been there since to ensure my vehicle is properly maintained and I continue to be satisfied. I find them very positive to work with and their maintenance fees reasonable.
Jun 23, 2026
Schedule on time I have already did this survey What else
Schedule on time I have already did this survey What else is there to say
Jun 22, 2026
100% improvement the only other Hyundai dealership In the
100% improvement the only other Hyundai dealership In the Reno Carson City area. Satisfied customer
Iris Flores-Garcia
Business Development Lead
Jun 07, 2026
Iris and Devin were very knowledgeable and helpful in my
Iris and Devin were very knowledgeable and helpful in my purchase. Would definitely buy from them again. Thanks
Jun 06, 2026
Straight forward and helpful.
Straight forward and helpful. They really care about their customers. Will return for next purchase.
Jun 03, 2026
Levi was great to work with - made my dealership
Levi was great to work with - made my dealership experience more pleasant by making it quick and easy!
May 22, 2026
Iris made it a wonderful experience easy with no pressure
Iris made it a wonderful experience easy with no pressure Iris is a wonderful sales person
May 06, 2026
Walked in, said I wanted a car, got a car no hassle.
Walked in, said I wanted a car, got a car no hassle. While we were there, everyone made sure we were comfy. Any and all questions were answered with enthusiasm.
Cuong Ngo
Service Techician
Mar 19, 2026
I brought in my suv for an oil change.
I brought in my suv for an oil change. The mechanic name Cuong Ngo was the random mechanic i had for this service. He did a thorough detailed inspection and pointed out all the issues and worn parts that needed attention, and needed to be fix. He also included nice detailed photos showing the worn/ broken part and/or the area that needed service to be done. He is an excellent, very knowledgeable and trustworthy mechanic that I ever had. Thank you!
Feb 19, 2026
We are always satisfied with our service we receive,
We are always satisfied with our service we receive, everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you.
Dec 16, 2025
Nice people the do a good job, sales personal and
Nice people the do a good job, sales personal and customer service an mecánic are very profesional
Nov 01, 2025
Took care of the recall I had no problem.
Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated.
Oct 22, 2025
Heather was very helpful and answered my concerns with my
Heather was very helpful and answered my concerns with my car. She is very efficient in what she does Lithia Hyundai is going to my go to for my next vehicle
Cesar Sanchez
Product Specialist
Jun 07, 2026
My experience with both Cesar and Devin was Top Notch,
My experience with both Cesar and Devin was Top Notch, they were professional, friendly and knowledgeable. I will most definitely refer friends and be a repete buyer myself. Thank you to Reno Lithia/Hyundai's exceptional sales and finance team who feel honored to represent them.
May 20, 2026
The team was very attentive.
The team was very attentive. They listened to my needs and concerns. It was impressive to see the team work and motivation
May 09, 2026
Es muy buen lugar para comprar un auto, el personal muy
Es muy buen lugar para comprar un auto, el personal muy agradable, muy buena atención y sobre todo hacen sentir cómodo al cliente. Excelente servicio.
May 01, 2026
Had an amazing experience here at Lithia Hyundai of Reno.
Had an amazing experience here at Lithia Hyundai of Reno. Cesar and the rest of the team deserve 5 stars for their professionalism and transparency throughout the process.
Apr 30, 2026
It was a good experience and everyone was friendly and
It was a good experience and everyone was friendly and took care of us by trading in my old car and got me into a brand new ride 10/10
Scott Robert
e Commerce Marketing Manager
Mar 25, 2026
So much lack in communication between everyone.
So much lack in communication between everyone. I financed directly through my credit bureau, and have done so multiple times but they refuse to listen in guidance and still harass me about titling. Poor customer service. Go somewhere else, this was my second time giving them an opportunity to earn my business and they dropped the ball again.
Mar 22, 2026
Kevin Denney is an absolute class act and Chris made the
Kevin Denney is an absolute class act and Chris made the financial part of it effortless. I cannot believe how they made it so easy. I’ve bought many cars in the past and it’s always been some sort of stint even with great financial circumstances. Their professionalism is something I hope to bring into my own work environment. The hardest part of this process was saying goodbye to the previous car I bought from this location. Poseidon treated me well and I know Persephone will treat me better. Thank you for helping me save money and get over the heartaches of 2025!
Mar 14, 2026
service tech Lance Smith is great.
service tech Lance Smith is great. manager Scott Robert is excellent and Iris is kind and courteous.I always rely on Scott Robert.
Feb 15, 2026
Kind people and gracious service.
Kind people and gracious service. Everyone went above and beyond. The employees, especially Joshua Boyce and Devin Rogers, made the experience as pleasant as possible.
Nov 17, 2025
It’s always a Baja blast hanging out with all your
It’s always a Baja blast hanging out with all your friends at LITHIA Hyundai of Reno!!!
Anthony Mazzone
New Vehicle Manager
May 04, 2026
Best service!
Best service! Dan is the best! We have been buying cars from him for years!
Aug 15, 2025
Love the dealership, however service advisors department
Love the dealership, however service advisors department needs to follow through with phone calls as promised.
Jun 28, 2025
Form the beginning of the process through the end they
Form the beginning of the process through the end they were all so friendly and helpful working with me and ensured I was comfortable with all the pricing and payments . I would highly recommend this dealership to anyone and everyone
Mar 05, 2025
Jake in service got me checked in and out of there
Jake in service got me checked in and out of there quickly. He was very thoughtful in letting me know about future services and expenses to be prepared when the time comes. I appreciate that.
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Hai Ngo
Service Techician
Mar 19, 2026
I brought in my suv for an oil change.
I brought in my suv for an oil change. The mechanic name Cuong Ngo was the random mechanic i had for this service. He did a thorough detailed inspection and pointed out all the issues and worn parts that needed attention, and needed to be fix. He also included nice detailed photos showing the worn/ broken part and/or the area that needed service to be done. He is an excellent, very knowledgeable and trustworthy mechanic that I ever had. Thank you!
Feb 19, 2026
We are always satisfied with our service we receive,
We are always satisfied with our service we receive, everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you.
Dec 16, 2025
Nice people the do a good job, sales personal and
Nice people the do a good job, sales personal and customer service an mecánic are very profesional
Nov 07, 2025
I am always treated very well and promptly served when I
I am always treated very well and promptly served when I do need something. Thank you service team.
Nov 01, 2025
Took care of the recall I had no problem.
Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated.
Gaby Temprano
Business Development Admin
Apr 11, 2026
My wife and I went to 2 dealerships prior to coming in
My wife and I went to 2 dealerships prior to coming in and I knew immediately I was welcome and ready to buy. The environment was great. Very comfortable.
Mar 22, 2026
Kevin Denney is an absolute class act and Chris made the
Kevin Denney is an absolute class act and Chris made the financial part of it effortless. I cannot believe how they made it so easy. I’ve bought many cars in the past and it’s always been some sort of stint even with great financial circumstances. Their professionalism is something I hope to bring into my own work environment. The hardest part of this process was saying goodbye to the previous car I bought from this location. Poseidon treated me well and I know Persephone will treat me better. Thank you for helping me save money and get over the heartaches of 2025!
Nov 17, 2025
It’s always a Baja blast hanging out with all your
It’s always a Baja blast hanging out with all your friends at LITHIA Hyundai of Reno!!!
Nov 11, 2025
Josh was extremely helpful.
Josh was extremely helpful. He explained everything well and clearly and helped me and my family get in a better vehicle
Oct 31, 2025
Dealership had a lot of exterior work being done.
Dealership had a lot of exterior work being done. Cars seemed to be in different lots.
Drea McGiffin
Dealership Accountant I
Jun 11, 2026
Lance is very pleasant and helpful he deserves 5 stars
Lance is very pleasant and helpful he deserves 5 stars experience with other staff unfavorable
Mar 25, 2026
So much lack in communication between everyone.
So much lack in communication between everyone. I financed directly through my credit bureau, and have done so multiple times but they refuse to listen in guidance and still harass me about titling. Poor customer service. Go somewhere else, this was my second time giving them an opportunity to earn my business and they dropped the ball again.
Nov 17, 2025
It’s always a Baja blast hanging out with all your
It’s always a Baja blast hanging out with all your friends at LITHIA Hyundai of Reno!!!
Oct 04, 2025
Kind!
Kind! Considerate, this Sales company set out to create a winning environment! Thank you all.
Aug 24, 2025
Professional and easy to do business.
Professional and easy to do business. The second vehicle I bought from Lithia Hyundai in Reno
Otto Sandoval-Carpio
Detailer
Feb 19, 2026
We are always satisfied with our service we receive,
We are always satisfied with our service we receive, everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you.
Dec 16, 2025
Nice people the do a good job, sales personal and
Nice people the do a good job, sales personal and customer service an mecánic are very profesional
Nov 07, 2025
I am always treated very well and promptly served when I
I am always treated very well and promptly served when I do need something. Thank you service team.
Nov 01, 2025
Took care of the recall I had no problem.
Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated.
Oct 22, 2025
Heather was very helpful and answered my concerns with my
Heather was very helpful and answered my concerns with my car. She is very efficient in what she does Lithia Hyundai is going to my go to for my next vehicle
Joshua Boyce
Product Specialist
Jun 19, 2026
Levi and Josh were kind, professional, very
Levi and Josh were kind, professional, very knowledgeable, listened to what I had to say, and treated me with respect. Best dealership experience ever!
Jun 17, 2026
A bait and switch dealership.
A bait and switch dealership. They try nickel and dime you for everything. Agree to one item and they add multiple.
May 30, 2026
I have poor credit and Josh helped me get into something
I have poor credit and Josh helped me get into something that will work great for me. He was able to give me monthly payments I can afford and I am so very grateful!
May 29, 2026
Very friendly informational and helpful and not pushy it
Very friendly informational and helpful and not pushy it was a great experience Josh was amazing
May 26, 2026
Great experience.
Great experience. Levi and Josh were very helpful. Levi took the time to explain everything and was genuine and honest.
Joe Vassallo
Internet Sales Manager
Jun 14, 2026
This was my first new car purchase.
This was my first new car purchase. Joe made the whole experience amazing. He was knowledgeable, professional and personable. I got exactly what I was looking for. Thanks Joe!
Jun 13, 2026
They went above and beyond for us.
They went above and beyond for us. They got us into something we needed and never gave up.
Jun 06, 2026
No pressure sale was a big plus.
No pressure sale was a big plus. Staff responded promptly and communicated clearly to all questions. Loved that I was not pressured at all. Staff was informative and went out of their way to find a car that met my needs.
Jun 02, 2026
Dealership had a friendly atmosphere, respectful
Dealership had a friendly atmosphere, respectful employees, and quick service. I enjoyed having such a straightforward and easy experience. Joe was amazing.
May 27, 2026
The entire experience from the first phone call to
The entire experience from the first phone call to driving away in my new car was a very pleasant one. Before this I’d rather have a tooth pulled than buy a car! They were so polite, explained everything so thoroughly, and simplified the process as much as humanly possible. I’m grateful for the entire team; huge thank you to Dylan, Joe and Devin!
Robert Thomas
Parts Manager
May 22, 2026
If you are looking for genuine customer service.
If you are looking for genuine customer service. Start with this dealership. I was given honest communication by each person I worked with, from sales to finance. They all cared more about me making the right decision on the right car and my future with it than the maximum bottom line. I heard multiple people tell me they value the relationship and return business over higher profit and through the deal process,this was obvious, not just smoke screen.
Mar 16, 2026
They helped me and made sure I was comfortable and got
They helped me and made sure I was comfortable and got the part I needed and installed it quickly. Can't tell you how happy I was to feel like a customer that they cared for.
Jul 22, 2025
They were accommodating to my timeline as I was going out
They were accommodating to my timeline as I was going out of town and needed my car fixed.
Apr 21, 2025
They were very nice and quick.
They were very nice and quick. I’m a little confused though because I was supposed to get something done where the key starts the car for the recall and not the stick but I got the stick and not the other. But now I can have the insurance company I prefer and a way better rate so thank you so much!!
Apr 18, 2025
I would like to say that I’ve been with Hyundai for more
I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lance Smith is one of the finest young men very polite, very helpful and always goes out of his way to help you
Wes Wilson
General Sales Manager
May 20, 2026
All around great dealership.
All around great dealership. Salesman Dan went above and beyond in helping me. Happy customer
May 01, 2026
Had an amazing experience here at Lithia Hyundai of Reno.
Had an amazing experience here at Lithia Hyundai of Reno. Cesar and the rest of the team deserve 5 stars for their professionalism and transparency throughout the process.
Mar 25, 2026
So much lack in communication between everyone.
So much lack in communication between everyone. I financed directly through my credit bureau, and have done so multiple times but they refuse to listen in guidance and still harass me about titling. Poor customer service. Go somewhere else, this was my second time giving them an opportunity to earn my business and they dropped the ball again.
Mar 10, 2026
They were friendly informational and good closer got me
They were friendly informational and good closer got me in and out with a car with hrs no credit just cold hard cash down payment I love them for that thank u guys and they got me the one I wanted definitely would recommend someone here
Feb 15, 2026
Kind people and gracious service.
Kind people and gracious service. Everyone went above and beyond. The employees, especially Joshua Boyce and Devin Rogers, made the experience as pleasant as possible.
Courtney Chienne
Business Development Admin
Jun 30, 2026
The service coordinator was super.
The service coordinator was super. She helped us with everything that we needed. We were completely satisfied.
May 02, 2026
Wonderful service mangers, great work on my car!
Wonderful service mangers, great work on my car!!!! Very happy with my experience. Love my Tucson!!!
May 01, 2026
The service was good.
The service was good. Employees were nice and helpful. Got the service done in the time they said it would be done.
Apr 28, 2026
The service was done on time and the cost was as
The service was done on time and the cost was as expected. It was a painless
Mar 21, 2026
The system in place for repair / maintenance seems to run
The system in place for repair / maintenance seems to run smoothly. Mostly I appreciated the excellent communication regarding my vehicle
Kevin Denney
Product Specialist
May 26, 2026
Courteous, friendly, and respectful Kevin made the
Courteous, friendly, and respectful Kevin made the experience great. Hyundai of Reno is a top notch dealership. Thank you me and my wife are extremely happy with our car and truck.
May 09, 2026
Very EASY TO USE THOUGH SALES TAX IS MORE THAN THE DEALER
Very EASY TO USE THOUGH SALES TAX IS MORE THAN THE DEALER IN Carson City,
Apr 15, 2026
It was one of the most Satisfying vehicle purchasing
It was one of the most Satisfying vehicle purchasing experiences that i've ever had. Dan Dunham who was our sales agent did a phenomenal job. Dan Dunham set the bar for customer service. The man is a professional who knows his business , and he does it with pride ! I am recommending to all my friends that are thinking about purchasing a new vehicle to go visit Dan Dunham at lithia hyundai of reno. I am 100% satisfied. Dan really took care of us and we are truly grateful because buying a new car can be quite tramatic alot of emotions, self doubt, buyers remorse, almost looking for any excuse to hightail it back home and just pray that tomorrow morning there will be a new car miraculously in the driveway! Even better when I was driving down car lot row kietzke lane I was practicing my super duper can't be gotten over on done massive homework car buying genius charade but not even 5 minutes after walking through the front doors at lithia Hyundai and mingling around the showroom chopping it up with the employees and other car shoppers that whole tough guy act I practiced so keenly simply evaporated and I knew everything thing was going to be fine. The atmosphere at Lithia Hyundai was so relaxing and it was right. Then I just happened to cross paths with Dan Dunham the guy who gave me the best deal on my new car. I would like to wrap this up with those folks at Lithia Hyundai in Reno their not just into selling cars, it occurred to me that those folks provide each of us with peace of mind and a safe means to travel , that's some serious business right there and it wasn't hard to see that each and everyone of those Lithia employees I met took their position very serious and that's huge. And last i learned that Dan Dunham is a marine that served honorably.and is proud to be an american. He and I shared our military experiences and I enjoyed that. Thank you to everyone down at Lithia Hyundai I appreciate you. See you on my first free oil change.
Apr 11, 2026
My wife and I went to 2 dealerships prior to coming in
My wife and I went to 2 dealerships prior to coming in and I knew immediately I was welcome and ready to buy. The environment was great. Very comfortable.
Mar 22, 2026
Kevin Denney is an absolute class act and Chris made the
Kevin Denney is an absolute class act and Chris made the financial part of it effortless. I cannot believe how they made it so easy. I’ve bought many cars in the past and it’s always been some sort of stint even with great financial circumstances. Their professionalism is something I hope to bring into my own work environment. The hardest part of this process was saying goodbye to the previous car I bought from this location. Poseidon treated me well and I know Persephone will treat me better. Thank you for helping me save money and get over the heartaches of 2025!
Chris Meadows
Asst Manager
May 30, 2026
Had an amazing experience!
Had an amazing experience! Daniel was so helpful and very down to earth. He knew his cars and even helped us set the car up to our own preferences after we purchased our Santa Fe. He shows us all the little features and it was very helpful. Would definitely go back to see Daniel again.
May 12, 2026
He was very helpful and very polite highly recommended to
He was very helpful and very polite highly recommended to deal with him awesome experience
May 09, 2026
Es muy buen lugar para comprar un auto, el personal muy
Es muy buen lugar para comprar un auto, el personal muy agradable, muy buena atención y sobre todo hacen sentir cómodo al cliente. Excelente servicio.
Mar 19, 2026
Cesar was great!
Cesar was great! He respected our privacy and gave me space to come to my own decision without feeling pressured. Appreciated his approach of being responsive and available but not hovering.
Mar 10, 2026
They were friendly informational and good closer got me
They were friendly informational and good closer got me in and out with a car with hrs no credit just cold hard cash down payment I love them for that thank u guys and they got me the one I wanted definitely would recommend someone here
Anthony Kimbell
Product Specialist
May 03, 2026
I am delighted with Lithia Hyundai of Reno.
I am delighted with Lithia Hyundai of Reno. My Tucson (brand new) came with a small Bluelink issue from the factory that was difficult to correct. When Bluelink technicians working off property were difficult to interact with - Dan, Anthony and Joe were supportive in helping get the answer and advocating for me! They made me feel like part of a team. I am so grateful for their help. My Tucson is now functioning perfectly and brings joy whenever I start it up. Wonderful Customer Service...or should I say, Wonderful Caring Service?
Apr 26, 2026
Low pressure, they gave me a very fair price, and all in
Low pressure, they gave me a very fair price, and all in all a very easy process. Pretty rare for a car dealership.
Apr 20, 2026
Very professional, courteous and no xx.
Very professional, courteous and no xx. Joe was so kind, easy to talk to and had me laughing. The experience was much better than past experiences other places.
Apr 15, 2026
It was one of the most Satisfying vehicle purchasing
It was one of the most Satisfying vehicle purchasing experiences that i've ever had. Dan Dunham who was our sales agent did a phenomenal job. Dan Dunham set the bar for customer service. The man is a professional who knows his business , and he does it with pride ! I am recommending to all my friends that are thinking about purchasing a new vehicle to go visit Dan Dunham at lithia hyundai of reno. I am 100% satisfied. Dan really took care of us and we are truly grateful because buying a new car can be quite tramatic alot of emotions, self doubt, buyers remorse, almost looking for any excuse to hightail it back home and just pray that tomorrow morning there will be a new car miraculously in the driveway! Even better when I was driving down car lot row kietzke lane I was practicing my super duper can't be gotten over on done massive homework car buying genius charade but not even 5 minutes after walking through the front doors at lithia Hyundai and mingling around the showroom chopping it up with the employees and other car shoppers that whole tough guy act I practiced so keenly simply evaporated and I knew everything thing was going to be fine. The atmosphere at Lithia Hyundai was so relaxing and it was right. Then I just happened to cross paths with Dan Dunham the guy who gave me the best deal on my new car. I would like to wrap this up with those folks at Lithia Hyundai in Reno their not just into selling cars, it occurred to me that those folks provide each of us with peace of mind and a safe means to travel , that's some serious business right there and it wasn't hard to see that each and everyone of those Lithia employees I met took their position very serious and that's huge. And last i learned that Dan Dunham is a marine that served honorably.and is proud to be an american. He and I shared our military experiences and I enjoyed that. Thank you to everyone down at Lithia Hyundai I appreciate you. See you on my first free oil change.
Mar 28, 2026
Great salesman.
Great salesman. No pressure and no xx He was a very genuine person to work with
Patrick Klekas
Product Specialist
Jul 01, 2026
Good experience buying a new car.
Good experience buying a new car. Patrick was very helpful showing and guiding us through the process.
Jun 07, 2026
Easy and not pushy I was not there to play games let's
Easy and not pushy I was not there to play games let's either make it happen or I can leave and go to my next option. End result they delivered my brand new car within hours !!!
May 27, 2026
This was my 3rd purchase.
This was my 3rd purchase. Generally have a good experience. Staff is always helpful and friendly
May 24, 2026
I had a great experience at Lithia Hyundai.
I had a great experience at Lithia Hyundai. Everyone was very helpful and willing to work with us.
May 14, 2026
Patrick was very kind and patient and answered all the
Patrick was very kind and patient and answered all the questions I had which was a lot