Staff
Management
Dylan Clunie
General Manager
Steve Leveille
Sales Manager
Anthony Mazzone
New Vehicle Manager
Scott Robert
e Commerce Marketing Manager
Sales
Ryan Ferris
Assistant Sales Manager
Dan Dunham
Master Sales Associate
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Larry Farrell
Business Development Admin
Chris Clark
Credit Specialist
Joshua Clunie
Business Development Admin
Cesar Sanchez
Product Specialist
Kim Murillo
Business Development Admin
Wes Wilson
General Sales Manager
Chance Robinson
Product Specialist
Covar Colquitt
Product Specialist
Internet
Holly Jensen
Internet Sales Specialist
Mathew Reed
Internet Sales Specialist
Michael Costello
Internet Sales Specialist
Iris Flores-Garcia
Business Development Lead
Levi Williams
Internet Sales Manager
Gaby Temprano
Business Development Admin
Finance
Devin Rogers
Finance Manager
Tony Roach
Finance Manager
Service
Lance Smith
Service Advisor
Trisha Stone
Service Advisor
Everett Clunie
Lube Techician
Donald Ostrom
Service Advisor
Chantel Hughes
Asst Service Manager
Bryan Mazariegos
Service Technician
Cuong Ngo
Service Techician
Hai Ngo
Service Techician
Otto Sandoval-Carpio
Detailer
Bill Dayton
Service Manager
Parts
Robert Thomas
Parts Advisor
Lance Smith
Service Advisor
Nov 29, 2024
The repairs were excellent and good customer service.
The repairs were excellent and good customer service. Very responsive to needs of customer. Diagnosis is cheaper as compared to other places
Nov 21, 2024
Very good service!
Very good service! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything!
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 08, 2024
I had great experiences with Lance and lithia hyundai for
I had great experiences with Lance and lithia hyundai for all of our car care needs. They take great care of us and our car. Its always a positive experience.
Nov 07, 2024
He did a great job, and he kept communications with me
He did a great job, and he kept communications with me during the whole process. He was really nice. The car runs great when he found out my part wasn’t covered by the warranty he found a way to get it covered by Hyundai. He went above and beyond excellent service.
Holly Jensen
Internet Sales Specialist
Dec 01, 2024
Fantastic customer service.
Fantastic customer service. Easy start to finish process. Holly is an outstanding sales person. Enjoying my new car
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 11, 2024
Several sketchy documents were in my hands which I had
Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents were forced signed as used. I've had to shut down all the apps I paid for, because steering was pushing me into traffic, and vibration was bouncing car every where, I've had to call them for my Edr which was not sent via mail, and registration DMV online was due in a week, the emailed an unsigned Edr. I requested Hyundai shoppers assurance within 3 days of purchase and was verbally abused, saying I was causing trouble and Nevada doesn't honour that, left in tears and traumatized.
Nov 03, 2024
Service depth never called to set up service.
Service depth never called to set up service. System was down in June. I have left 2 messages and no return calls. This is unsat.
Oct 13, 2024
We weren't pressured, but shown a product and informed
We weren't pressured, but shown a product and informed about its' capabilities and functions.
Devin Rogers
Finance Manager
Dec 01, 2024
Fantastic customer service.
Fantastic customer service. Easy start to finish process. Holly is an outstanding sales person. Enjoying my new car
Nov 30, 2024
They were very professional and the salesmen were great.
They were very professional and the salesmen were great. Very accommodating. No complaints at all.
Nov 27, 2024
Had a great time with salesman, Levi Williams.
Had a great time with salesman, Levi Williams. Helped us make the choice between the Santa Cruz and another truck manufacturer. We love our Santa Cruz!
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 18, 2024
They delivered as promised and have followed up with
They delivered as promised and have followed up with offers to answer questions and concerns.
Tony Roach
Finance Manager
Nov 28, 2024
They are professional people, and they will find a way to
They are professional people, and they will find a way to help you, and they are honest
Nov 26, 2024
From start to finish the employees were helpful and took
From start to finish the employees were helpful and took care of my families needs. They even gave our kids outside and color crayons to keep them entertained
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 07, 2024
Everything went fairly smooth.
Everything went fairly smooth. I am still waiting for a radio to be replaced that didn't work when I purchased the vehicle. The only criticism I have was with the Man that set up the deal. Ryan I believe his name was. Trying to convince me to take a car payment I couldn't afford he suggested I get an Uber or Lyft job to finance it. Very unprofessional! Other than that Matt,Tony were very professional all the way through the process.
Nov 06, 2024
Clean dealership and a terrific staff.
Clean dealership and a terrific staff. Only negative is you need more help answering phones.
Dylan Clunie
General Manager
Nov 06, 2024
I already wrote this before so blah blah blah blah blah
I already wrote this before so blah blah blah blah blah blah blah blah blah blah blah blah
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Aug 28, 2024
Great job easy could improve credit company's that's
Great job easy could improve credit company's that's probably out of Lithias control
Jan 16, 2024
This dealership provides excellent service and
This dealership provides excellent service and communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minutes. Greatly appreciate the professionalism of this dealership!
Jan 16, 2024
Everyone was very kind and helpful.
Everyone was very kind and helpful. I had my service dog with me and they were very understanding.
Ryan Ferris
Assistant Sales Manager
Nov 30, 2024
Great place.
Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was worried he may be cocky, which he had every right to be, but he was surprisingly down to earth and very relatable. We had a great time talking about his giant property and all of his horses. I definitely recommend going here.
Nov 10, 2024
Mat Reed is handsome and Ryan Ferris has amazing hair.
Mat Reed is handsome and Ryan Ferris has amazing hair. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude.
Nov 07, 2024
Everything went fairly smooth.
Everything went fairly smooth. I am still waiting for a radio to be replaced that didn't work when I purchased the vehicle. The only criticism I have was with the Man that set up the deal. Ryan I believe his name was. Trying to convince me to take a car payment I couldn't afford he suggested I get an Uber or Lyft job to finance it. Very unprofessional! Other than that Matt,Tony were very professional all the way through the process.
Oct 29, 2024
Everyone was very kind, helpful with no pressure.
Everyone was very kind, helpful with no pressure. My salesman was great. He helped me from start to finish and was very transparent.
Oct 26, 2024
Was a pretty seamless process.
Was a pretty seamless process. Matt and Tony were great. I would deffinatly refer my buds to them .
Dan Dunham
Master Sales Associate
Nov 26, 2024
From start to finish the employees were helpful and took
From start to finish the employees were helpful and took care of my families needs. They even gave our kids outside and color crayons to keep them entertained
Nov 06, 2024
Clean dealership and a terrific staff.
Clean dealership and a terrific staff. Only negative is you need more help answering phones.
Nov 06, 2024
Dan was very easy to deal with while I was purchasing my
Dan was very easy to deal with while I was purchasing my vehicle at Lithia
Oct 25, 2024
No followup when msgs are left from buyers.
No followup when msgs are left from buyers. Called many times, no call backs ever.!!!!
Oct 21, 2024
Just an overall great car shopping experience.
Just an overall great car shopping experience. They all made it comfortable and fun. They were not selling me a car, they were helping me buy the perfect car for our family.
Mathew Reed
Internet Sales Specialist
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 10, 2024
Mat Reed is handsome and Ryan Ferris has amazing hair.
Mat Reed is handsome and Ryan Ferris has amazing hair. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude.
Nov 07, 2024
Everything went fairly smooth.
Everything went fairly smooth. I am still waiting for a radio to be replaced that didn't work when I purchased the vehicle. The only criticism I have was with the Man that set up the deal. Ryan I believe his name was. Trying to convince me to take a car payment I couldn't afford he suggested I get an Uber or Lyft job to finance it. Very unprofessional! Other than that Matt,Tony were very professional all the way through the process.
Sep 29, 2024
Buying my beautiful blue Tucson hybrid at Lithia Hyundai
Buying my beautiful blue Tucson hybrid at Lithia Hyundai of Reno was low stress and easy. Thanks to Matt, especially, for your help!
Jul 09, 2024
Holly is a wonderful person to work with.
Holly is a wonderful person to work with. She made the experience feel personal. Matt was amazing as Holly's back up.
Michael Costello
Internet Sales Specialist
Nov 28, 2024
They are professional people, and they will find a way to
They are professional people, and they will find a way to help you, and they are honest
Nov 18, 2024
They delivered as promised and have followed up with
They delivered as promised and have followed up with offers to answer questions and concerns.
Sep 20, 2024
I’ve never had a worse experience buying a car.
I’ve never had a worse experience buying a car. I would not recommend them.
Sep 20, 2024
Good quality dealer with professional people.
Good quality dealer with professional people. High tech modern vehicles with updated design features. Perfect
May 31, 2024
If you’re looking for a no pressure car salesman, ask for
If you’re looking for a no pressure car salesman, ask for Mike Costello. He was polite and straight forward and was a pleasure to deal with. He answered all our questions and seems to believe in the products he’s selling. Thanks Mike for all the time you spent with us.
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Nov 18, 2024
Excellent customer service, everyone was very personable
Excellent customer service, everyone was very personable and kept me I. The look via text was great
Nov 16, 2024
Excellent service Professional Personal well trained
Excellent service Professional Personal well trained Responsible Respect Nice sales personal Well explained Very satisfied
Nov 06, 2024
Worst car buy experience with no truthful loan agreement.
Worst car buy experience with no truthful loan agreement. No one available after deal Please do not respond
Oct 30, 2024
Lucas helped us find the perfect vehicle to replace our
Lucas helped us find the perfect vehicle to replace our car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car.
Sep 20, 2024
long term relationship with dealer.
long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing
Steve Leveille
Sales Manager
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Oct 23, 2024
Very clean facility.
Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient.
Sep 05, 2024
I didn’t have a great experience with this dealership.
I didn’t have a great experience with this dealership. Very bad customer service experience
May 14, 2024
They gave us great service .
They gave us great service . The dealership was clean and everyone was super friendly. From test drive to finance it was a smooth process .
May 04, 2024
I told the sales rep I wouldn’t pay above MSRP for the
I told the sales rep I wouldn’t pay above MSRP for the car. After checking with his boss, Steve, he agreed. When the paperwork arrived, Steve had added a fake “Desert Protection Package” for $1000 (useless to me as I don’t live in the desert). This is a classic car dealer move. I called and spoke to Steve directly, but he would not honor the deal. Hilariously, claimed his warranty was a dealer “fee.” He said, “we can talk all you want but I’m not doing the deal” we had reached. This is how they do business.
Larry Farrell
Business Development Admin
Oct 30, 2024
Lucas helped us find the perfect vehicle to replace our
Lucas helped us find the perfect vehicle to replace our car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car.
Sep 02, 2024
Service department is outstanding.
Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to name-drop, but everyone is phenomenal. Customer service is top tier.
Aug 07, 2024
I recently had the pleasure of purchasing an Audi from
I recently had the pleasure of purchasing an Audi from Levi and I cannot recommend him highly enough! From the moment I walked onto the lot, he made me feel welcomed and valued as a customer. What truly stood out to me was that he took the time to understand my needs and preferences. His honesty and transparency made the entire process incredibly smooth and enjoyable. Not only did Levi help me find the perfect car, but he also went above and beyond to ensure I received a fantastic deal. He worked diligently with the financing team to secure a rate that fit my budget, which I truly appreciate.
Apr 15, 2024
Muchas gracias por su ayuda muy recomendable para otras
Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo
Mar 23, 2024
Love the service, very helpful, open and nice.
Love the service, very helpful, open and nice. Efren answered all our questions efficiently and timely. Was very happy with entire experience!
Trisha Stone
Service Advisor
Dec 01, 2024
Great service with a smile attention to detail.
Great service with a smile attention to detail. Great service all around. 1 w e
Nov 30, 2024
Great place.
Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was worried he may be cocky, which he had every right to be, but he was surprisingly down to earth and very relatable. We had a great time talking about his giant property and all of his horses. I definitely recommend going here.
Nov 24, 2024
for some reason they didn’t get my car in the bay but
for some reason they didn’t get my car in the bay but Trisha made sure my car was taken in and taken care of immediately and I was out of there.
Nov 22, 2024
Trisha has been amazing.
Trisha has been amazing. She is so good to me when I need my car worked on. I can’t tell you how much stress that takes off me when I have to have my car worked on. She makes it a great experience.
Nov 21, 2024
Very good service!
Very good service! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything!
Everett Clunie
Lube Techician
Nov 15, 2024
Terrible.
Terrible. My car has 15 intermittent problems and the dealership is doing nothing but charging me 195$ to diagnose each one but they happen randomly so don't occur when they diagnose them. What a nightmare
Oct 11, 2024
This showroom was very clean and well organized.
This showroom was very clean and well organized. Our sales men, David, new everything about the car we were looking at. He made it very easy for us to decide which model we preferred.
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Oct 06, 2024
The service department is by far the best I've ever dealt
The service department is by far the best I've ever dealt with. Guaranteed I will go back for all of my cars service needs!
Jul 22, 2024
Professional, polite, and accurate pricing.
Professional, polite, and accurate pricing. Will return will return for future service. Enjoyed talking with the service writer.
Chris Clark
Credit Specialist
Nov 28, 2024
They are professional people, and they will find a way to
They are professional people, and they will find a way to help you, and they are honest
Nov 15, 2024
I went in looking to get into a used car, but they went
I went in looking to get into a used car, but they went above and beyond and got me into a brand new car!! They were extremely kind and pleasure to work with! I went to them 7 years ago for my previous car, and I will continue to do so for years to come.
Oct 29, 2024
Muy amables y buena atencion y fofresen lo que uno
Muy amables y buena atencion y fofresen lo que uno nesesita par viagar comfortable con la familia en viages familiares
Oct 17, 2024
Friendly staff willing to help and answer questions.
Friendly staff willing to help and answer questions. The dealership is clean and offers coffee and snacks.
Sep 02, 2024
Levi was very thorough and to be honest with you,
Levi was very thorough and to be honest with you, probably would have spent my money elsewhere.He greeted me as promised over the phone on time and stayed with us from the minute I arrived at your dealership till we were out into our new car and showed us in full, each and every operation’s of my new car. All happened as promised in a matter of a couple hours. All of the team , sales/finance were very thorough and pleasant.
Donald Ostrom
Service Advisor
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Sep 28, 2024
Everyone was really nice and they got my car got done in
Everyone was really nice and they got my car got done in a timely fashion.
Jun 17, 2024
Fantastic service this time around.
Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys!
Jun 06, 2024
Lance and the rest of the team are always very helpful
Lance and the rest of the team are always very helpful and keep my service on track. Great team
Apr 18, 2024
They overcharge for services.
They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate
Chantel Hughes
Asst Service Manager
Nov 18, 2024
Excellent customer service, everyone was very personable
Excellent customer service, everyone was very personable and kept me I. The look via text was great
Nov 10, 2024
Wish you had a Hyundai dealership in Fallon NV.
Wish you had a Hyundai dealership in Fallon NV. My service was only available at a dealership and you offered a ride service to my home. I had to leave my vehicle for three days. Overall the staff was great and service was completed as mentioned.
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Sep 22, 2024
Went in for a detail and didn't get anywhere near a
Went in for a detail and didn't get anywhere near a detail. Terrible job. Had to redo it myself.
Anthony Mazzone
New Vehicle Manager
Nov 30, 2024
Great place.
Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was worried he may be cocky, which he had every right to be, but he was surprisingly down to earth and very relatable. We had a great time talking about his giant property and all of his horses. I definitely recommend going here.
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 10, 2024
Mat Reed is handsome and Ryan Ferris has amazing hair.
Mat Reed is handsome and Ryan Ferris has amazing hair. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude.
Oct 21, 2024
Just an overall great car shopping experience.
Just an overall great car shopping experience. They all made it comfortable and fun. They were not selling me a car, they were helping me buy the perfect car for our family.
Sep 20, 2024
long term relationship with dealer.
long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing
Bryan Mazariegos
Service Technician
Oct 23, 2024
Very clean facility.
Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient.
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Sep 29, 2024
Service department got my car in and out ahead of
Service department got my car in and out ahead of schedule and had my courtesy ride on the way right away. Great job!
Jul 22, 2024
Your price for.
Your price for. Hyundai 2024 tuson hybrid limited Is ten thousand more than I paid at carson city hyundai
Jun 17, 2024
Fantastic service this time around.
Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys!
Cuong Ngo
Service Techician
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Jun 17, 2024
Fantastic service this time around.
Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys!
Jun 06, 2024
Lance and the rest of the team are always very helpful
Lance and the rest of the team are always very helpful and keep my service on track. Great team
Apr 18, 2024
They overcharge for services.
They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate
Nov 26, 2023
Excellent service, my service advisor Ryan Newton was
Excellent service, my service advisor Ryan Newton was very professional and knowledgeable. The work done was perfect. Exactly what I had requested in a timely manner.
Scott Robert
e Commerce Marketing Manager
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 11, 2024
Several sketchy documents were in my hands which I had
Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents were forced signed as used. I've had to shut down all the apps I paid for, because steering was pushing me into traffic, and vibration was bouncing car every where, I've had to call them for my Edr which was not sent via mail, and registration DMV online was due in a week, the emailed an unsigned Edr. I requested Hyundai shoppers assurance within 3 days of purchase and was verbally abused, saying I was causing trouble and Nevada doesn't honour that, left in tears and traumatized.
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Oct 09, 2024
Fast and great service!
Fast and great service! Easy to contact! Nice folks working there! Word word word word!
Sep 07, 2024
great and even better employees.
great and even better employees. Gaby,Iris,Scott Robert and my service tech Lance Smith.
Drea McGiffin
Dealership Accountant I
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Oct 07, 2024
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
Sep 20, 2024
long term relationship with dealer.
long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing
Sep 20, 2024
Good quality dealer with professional people.
Good quality dealer with professional people. High tech modern vehicles with updated design features. Perfect
Sep 16, 2024
It's almost impossible to book an appointment online and
It's almost impossible to book an appointment online and parking is terrible when you arrive for service.
Hai Ngo
Service Techician
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Jun 17, 2024
Fantastic service this time around.
Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys!
Jun 06, 2024
Lance and the rest of the team are always very helpful
Lance and the rest of the team are always very helpful and keep my service on track. Great team
Apr 18, 2024
They overcharge for services.
They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Iris Flores-Garcia
Business Development Lead
Oct 13, 2024
Had a great experience Lance was always professional and
Had a great experience Lance was always professional and had great service thank you for the service and professionalism.
Oct 07, 2024
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
Sep 02, 2024
Service department is outstanding.
Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to name-drop, but everyone is phenomenal. Customer service is top tier.
Aug 24, 2024
Lance Smith and Scott Robert are my go to people.
Lance Smith and Scott Robert are my go to people. Always on time,kind and courteous.I wait while while car is being serviced.
Aug 07, 2024
I recently had the pleasure of purchasing an Audi from
I recently had the pleasure of purchasing an Audi from Levi and I cannot recommend him highly enough! From the moment I walked onto the lot, he made me feel welcomed and valued as a customer. What truly stood out to me was that he took the time to understand my needs and preferences. His honesty and transparency made the entire process incredibly smooth and enjoyable. Not only did Levi help me find the perfect car, but he also went above and beyond to ensure I received a fantastic deal. He worked diligently with the financing team to secure a rate that fit my budget, which I truly appreciate.
Levi Williams
Internet Sales Manager
Nov 27, 2024
Had a great time with salesman, Levi Williams.
Had a great time with salesman, Levi Williams. Helped us make the choice between the Santa Cruz and another truck manufacturer. We love our Santa Cruz!
Nov 06, 2024
Worst car buy experience with no truthful loan agreement.
Worst car buy experience with no truthful loan agreement. No one available after deal Please do not respond
Oct 27, 2024
This was the easiest car purchase my wife and I have ever
This was the easiest car purchase my wife and I have ever done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. No pressure to buy just the easiest process ever. Highly recommended!
Oct 19, 2024
We had the opportunity to work with Levi here and he was
We had the opportunity to work with Levi here and he was fantastic! He worked for us through the whole experience and wanted to make sure we had the best deal for the car. He was transparent on the car price and it felt like he was working for us. I highly recommend Levi for anyone looking for a car!
Oct 06, 2024
Very friendly and helpful.
Very friendly and helpful. I highly recommend him for any car buying experience! I will be coming back
Gaby Temprano
Business Development Admin
Nov 06, 2024
I already wrote this before so blah blah blah blah blah
I already wrote this before so blah blah blah blah blah blah blah blah blah blah blah blah
Oct 07, 2024
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
Sep 02, 2024
Service department is outstanding.
Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to name-drop, but everyone is phenomenal. Customer service is top tier.
Jul 18, 2024
Johny was completely upfront with everything and
Johny was completely upfront with everything and informative on everything I needed and very helpful and the dealership everybody was nice
May 30, 2024
I have had a overall great experience.
I have had a overall great experience. Lance Smith provide a great service and he is awesome service rep. And he is why I give you 5 stars. But there is a sales rep there named Matt. Very rude a very disrespectful employee that shouldn't be working as a front line employee and is a poor representation of the dealership. If I had to deal with him every time I needed to go to the service department I would never buy a another car or recommend one from that dealership.
Otto Sandoval-Carpio
Detailer
Nov 05, 2024
last oil change too over 2 hrs and there was the smell of
last oil change too over 2 hrs and there was the smell of burning oil for a while after as if someone had spilled some on the exhaust system.
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Jun 17, 2024
Fantastic service this time around.
Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys!
Jun 06, 2024
Lance and the rest of the team are always very helpful
Lance and the rest of the team are always very helpful and keep my service on track. Great team
Dec 16, 2023
Lance is the best.
Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs
Robert Thomas
Parts Advisor
Nov 21, 2024
Very good service!
Very good service! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything!
Oct 07, 2024
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
Sep 20, 2024
long term relationship with dealer.
long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing
Jun 06, 2024
Lance is the reason I go to this dealership.
Lance is the reason I go to this dealership. He is quick to respond and is very accommodating.
Apr 07, 2024
Extreme high-pressure sales techniques in the sales
Extreme high-pressure sales techniques in the sales department with the exception of Dan Dunham. In the service department some advisors recommend 8000 mile tire rotations for my Hyundai ionic five while others agree with Manuel at 5000 miles. This is my second car I’ve bought from here, And it will be my last exclamation☹️
Joshua Clunie
Business Development Admin
Nov 03, 2024
Service depth never called to set up service.
Service depth never called to set up service. System was down in June. I have left 2 messages and no return calls. This is unsat.
Oct 21, 2024
Gave me a horrible deal that was overpriced in every way.
Gave me a horrible deal that was overpriced in every way. Received denial notices from various banks and credit unions NOT because of my good credit or great debt to income ratio—I was declined due to it being a bad deal. The only one who would touch it was Hyundai Finance. Of course they approved it!!!!
Oct 05, 2024
As a first-time car buyer, I couldn’t have asked for a
As a first-time car buyer, I couldn’t have asked for a better experience. Joshua was incredibly patient and knowledgeable, helping me through every step of the process. He answered all my questions and made sure I felt comfortable with my decision. Tony handled the paperwork and was also very patient, walking me through everything and making sure I understood each part. Both were professional and made what could have been a stressful process feel smooth and easy. I’ll definitely be returning and will recommend them to others!
Sep 24, 2024
Awesome service and professional people.
Awesome service and professional people. Great overall services with all aspects. Nice people and good financial management.
Sep 12, 2024
Very professional and knowledgeable.
Very professional and knowledgeable. Atillio always takes care of me. He never pushes something I don’t want.
Cesar Sanchez
Product Specialist
Nov 16, 2024
Excellent service Professional Personal well trained
Excellent service Professional Personal well trained Responsible Respect Nice sales personal Well explained Very satisfied
Oct 30, 2024
Lucas helped us find the perfect vehicle to replace our
Lucas helped us find the perfect vehicle to replace our car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car.
Oct 29, 2024
Muy amables y buena atencion y fofresen lo que uno
Muy amables y buena atencion y fofresen lo que uno nesesita par viagar comfortable con la familia en viages familiares
May 22, 2024
They great people and nice place to buy a car good
They great people and nice place to buy a car good service and nice personal
May 19, 2024
I enjoyed working with Cesar who helped me with my dream
I enjoyed working with Cesar who helped me with my dream Jeep purchase and appreciate his candid no-pressure style! He's definitely a car guy that relates with the auto enthusiast in all of us! The finance department made my experience an amazing one along with Cesar! Thank you. Sandy B
Kim Murillo
Business Development Admin
Apr 15, 2024
Muchas gracias por su ayuda muy recomendable para otras
Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo
Mar 23, 2024
Very friendly an will answer questions an helped us out
Very friendly an will answer questions an helped us out when needed. Everyone there was excellent
Dec 29, 2023
Great personal service.
Great personal service. Everyone cared about helping me with y new car purchase. from start to finish
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Apr 21, 2023
Always take the best care of my vehicle and make me feel
Always take the best care of my vehicle and make me feel comfortable with the service they provide!
Bill Dayton
Service Manager
Nov 10, 2024
Wish you had a Hyundai dealership in Fallon NV.
Wish you had a Hyundai dealership in Fallon NV. My service was only available at a dealership and you offered a ride service to my home. I had to leave my vehicle for three days. Overall the staff was great and service was completed as mentioned.
Oct 29, 2024
Muy amables y buena atencion y fofresen lo que uno
Muy amables y buena atencion y fofresen lo que uno nesesita par viagar comfortable con la familia en viages familiares
Oct 25, 2024
Lithia Hyundai is a very nice dealership.
Lithia Hyundai is a very nice dealership. The staff there is professional yet friendly as well.
Oct 23, 2024
Good speedy service.
Good speedy service. Good sales people. Outstanding finance department. Stayed open late to work out details.
Oct 21, 2024
Easy to get to.
Easy to get to. Friendly team of people. They stayed late on Saturday night to help us get into a new car.
Wes Wilson
General Sales Manager
Nov 30, 2024
Great place.
Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was worried he may be cocky, which he had every right to be, but he was surprisingly down to earth and very relatable. We had a great time talking about his giant property and all of his horses. I definitely recommend going here.
Sep 04, 2024
This was a great experience!
This was a great experience! Everyone was so nice and helpful. Thank you, we love our new vehicle.
Jul 05, 2024
The place was very clean.
The place was very clean. Everyone was professional. We were allowed to walk around the lot and look at vehicles. We asked a few questions, nobody was pushy. We were able to go at our own pace.
May 15, 2024
I haven’t used services yet.
I haven’t used services yet. Only dealership on buying my car. Only know until July
Chance Robinson
Product Specialist
Nov 30, 2024
They were very professional and the salesmen were great.
They were very professional and the salesmen were great. Very accommodating. No complaints at all.