Staff
Management
Dylan Clunie
General Manager
Steve Leveille
Sales Manager
Anthony Mazzone
New Vehicle Manager
Scott Robert
e Commerce Marketing Manager
Sales
Ryan Ferris
Assistant Sales Manager
Dan Dunham
Master Sales Associate
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Larry Farrell
Business Development Admin
Chris Clark
Credit Specialist
Joshua Clunie
Business Development Admin
Cesar Sanchez
Product Specialist
Kim Murillo
Business Development Admin
Bill Dayton
Product Specialist
Wes Wilson
General Sales Manager
David Paganini
Product Specialist
Chance Robinson
Product Specialist
Internet
Holly Jensen
Internet Sales Specialist
Mathew Reed
Internet Sales Specialist
Michael Costello
Internet Sales Specialist
Levi Williams
Internet Sales Manager
Iris Flores-Garcia
Business Development Lead
Gaby Temprano
Business Development Admin
Finance
Devin Rogers
Finance Manager
Tony Roach
Finance Manager
Service
Lance Smith
Service Advisor
Jeremy Olsen
Service Manager
Trisha Stone
Service Advisor
Everett Clunie
Lube Techician
Donald Ostrom
Service Advisor
Chantel Hughes
Asst Service Manager
Bryan Mazariegos
Service Technician
Cuong Ngo
Service Techician
Hai Ngo
Service Techician
Otto Sandoval-Carpio
Detailer
Parts
Robert Thomas
Parts Advisor
Lance Smith
Service Advisor
Mar 15, 2025
Dan Dunham (sales) and Lance (service) are great to work
Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive.
Mar 11, 2025
Lance Smith was awesome!
Lance Smith was awesome!! He went above and beyond. Very thorough, kind, responsive and had great follow through. My interaction with the other team members was about average...but he really was Great!
Mar 06, 2025
Great people.
Great people. Answered all my questions. Washed my car. Great snacks, coffee. Very clean.Very knowledgeable. Met a great lady in the waiting room. Thanks.
Mar 05, 2025
GOOD JOB, GOOD JOB, GOOD JOB, FRIENDLY SERVICE, FRIENDLY
GOOD JOB, GOOD JOB, GOOD JOB, FRIENDLY SERVICE, FRIENDLY SERVICE, GOOD SERVICE, FRIENDLY JOB. LANCE IS THE MAN. 😂😂
Mar 04, 2025
Lance is top notch at his job.
Lance is top notch at his job. He fixed a problem with my car that has been going on for years. Finally, my car is running like a champ. Kudos to Lance and the crew!
Holly Jensen
Internet Sales Specialist
Mar 11, 2025
Very pleased with the service and quick turnaround!
Very pleased with the service and quick turnaround!! Also very professional and respectful I would say it felt family like!
Feb 17, 2025
Holly was very knowledgeable, friendly and very easy to
Holly was very knowledgeable, friendly and very easy to work with Holly did a good job explaining how all the new electronics worked on the car and helped us set up everything Used Costco auto program made sale very easy
Jan 31, 2025
Holly was extremely knowledgeable and accommodating,
Holly was extremely knowledgeable and accommodating, going the extra mile to help find the right deal. Hands down the best experience I ever had buying a car.
Jan 29, 2025
We bought a new 2024 calligraphy and it's been in your
We bought a new 2024 calligraphy and it's been in your shop for 3 months now going on the third transmission I would like the car replaced or my money refunded. It's been in the shop longer then we.had it drive
Jan 26, 2025
Lythia Hyundai of Reno provided excellent service and
Lythia Hyundai of Reno provided excellent service and pricing. They were straight forward and easy to work with. Little haggling required to get a good deal.
Devin Rogers
Finance Manager
Mar 15, 2025
Dan Dunham (sales) and Lance (service) are great to work
Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive.
Mar 01, 2025
I purchased my car from this dealership and they were
I purchased my car from this dealership and they were fabulous. They were very helpful and honest.
Feb 06, 2025
I’m really happy for coming to your dealership, I left
I’m really happy for coming to your dealership, I left there a happy man
Feb 03, 2025
The process was so smooth.
The process was so smooth. I live out of state and they gave excellent service and delivered me the car.
Jan 25, 2025
I felt like I was constantly being ripped off and tricked
I felt like I was constantly being ripped off and tricked out of nickels and dimes. First off, having one price online, then 10% markup window sticker is old time car dealer trick xx. Obviously looking for suckers. Salesman response “well, if you saw something less online, we can MAYBE honor it. Flimsy. Your $1000 dealer add on for whatever you made up on paint and seat treatment is just a joke. NOBODY could explain what it was, just brushed it off like they knew it was a “necessary scam”. And my car is Matte - did you really coat it? Was it specialized for Matte? I asked for proof and just got himms and haws. This is sad salesmanship and a embarrassment to your dealership. I paid cash, did not authorize my credit run, and they did illegally anyway. after all done, I realized I bought one of the most expensive cars on lot, and it didn’t have floormats. When I asked one of the 3 people selling it to me, the response “oh yeah, some don’t - we complained about that already”. No solution, just shirking responsibility. Maintenance comes with the car, now I get constant emails telling me to “come in for good deal $200 first maintenance”. To be honest, I dread coming in to your dealership again and getting harassed to buy things not necessary… I may just drive to carson city to avoid.
Tony Roach
Finance Manager
Mar 12, 2025
My experience with Lithia Hyundai was absolutely
My experience with Lithia Hyundai was absolutely wonderful. I love my new Santa Fe hybrid and have recommended the dealership to my friends and anyone who asks about my vehicle. My husband had already purchased two vehicles from Lithia Hyundai over the years and has always been pleased with the customer service and friendly staff. No pressure, great prices and a clean welcoming establishment
Mar 11, 2025
Outstanding customer service, efficient processes
Outstanding customer service, efficient processes positive overall experience. Showed great dealership reputation will definitely attract more satisfied customers.
Mar 10, 2025
Mike and Tony where wonderful to work with, from start to
Mike and Tony where wonderful to work with, from start to finish, from helping understand, to finding the right vehicle, and the right deal for me. Mikes level of expertise and personability, made my experience Excellent! Tony made the end process fast and very effecient, it took little to no time to warp up.
Mar 10, 2025
Everyone was friendly and helpful.
Everyone was friendly and helpful. We did not feel pressured at any time which was truly appreciated.
Mar 04, 2025
Absolutely awesome dealership.
Absolutely awesome dealership. Best Buy experience I’ve ever had and would recommend anyone to the dealership
Dylan Clunie
General Manager
Mar 12, 2025
My experience with Lithia Hyundai was absolutely
My experience with Lithia Hyundai was absolutely wonderful. I love my new Santa Fe hybrid and have recommended the dealership to my friends and anyone who asks about my vehicle. My husband had already purchased two vehicles from Lithia Hyundai over the years and has always been pleased with the customer service and friendly staff. No pressure, great prices and a clean welcoming establishment
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Nov 06, 2024
I already wrote this before so blah blah blah blah blah
I already wrote this before so blah blah blah blah blah blah blah blah blah blah blah blah
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Aug 28, 2024
Great job easy could improve credit company's that's
Great job easy could improve credit company's that's probably out of Lithias control
Ryan Ferris
Assistant Sales Manager
Mar 11, 2025
Outstanding customer service, efficient processes
Outstanding customer service, efficient processes positive overall experience. Showed great dealership reputation will definitely attract more satisfied customers.
Feb 13, 2025
I’m always taken care of here and will continue coming
I’m always taken care of here and will continue coming back to this dealership for all my vehicle needs. As long as all the hard and dedicated work continues, I’ll be a loyal customer. Special thanks to Joshua Clunie for helping me lower my car payment by hundreds!
Jan 27, 2025
Very friendly and helpful with all questions would tell
Very friendly and helpful with all questions would tell friends about the good services answered all question
Jan 26, 2025
The experience was good except for dealing with Ryan the
The experience was good except for dealing with Ryan the closer. We were given an offer on our trade-in one day and the next day it was substantially lower “because the book changed”. He also refused to hold the car until the next day with a $5,000 deposit on our credit card until we could come back with a check. So he had a salesman drive to our house at night to pick up a check. If this company policy, it’s incredibly off-putting. Lucas, on the other hand, did a great job.
Jan 12, 2025
It was a very pleasant experience.
It was a very pleasant experience. Holly was a pleasure and is very knowledgeable, she was introduced to me by a friend. I have recommended her to a couple of friends that have asked where they should go to get a new car. THANK YOU 🥰🥰
Dan Dunham
Master Sales Associate
Mar 04, 2025
Absolutely awesome dealership.
Absolutely awesome dealership. Best Buy experience I’ve ever had and would recommend anyone to the dealership
Feb 16, 2025
Dan, greeted me with a calm, casual demeanor.
Dan, greeted me with a calm, casual demeanor. He listened to what I wanted in a car and told me “I don’t want to sell you a car, I want to help you find a car”. Dan was knowledgeable and professional and made my car buying experience, stress free.
Jan 16, 2025
The whole experience from start to finish was fantastic.
The whole experience from start to finish was fantastic. Steve, Dan, and Tony were so great and helpful.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Jan 09, 2025
Very motivated and friendly, enjoyed working as a team to
Very motivated and friendly, enjoyed working as a team to be able to get the car we were hoping for!
Mathew Reed
Internet Sales Specialist
Feb 27, 2025
Matt Reed was great in helping us move through the
Matt Reed was great in helping us move through the process of leading our new Santa Fe. He provided great support and follow up. We've purchased a number of cars from Lithia of Reno and have always received great customer service.,
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 10, 2024
Mat Reed is handsome and Ryan Ferris has amazing hair.
Mat Reed is handsome and Ryan Ferris has amazing hair. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude.
Nov 07, 2024
Everything went fairly smooth.
Everything went fairly smooth. I am still waiting for a radio to be replaced that didn't work when I purchased the vehicle. The only criticism I have was with the Man that set up the deal. Ryan I believe his name was. Trying to convince me to take a car payment I couldn't afford he suggested I get an Uber or Lyft job to finance it. Very unprofessional! Other than that Matt,Tony were very professional all the way through the process.
Sep 29, 2024
Buying my beautiful blue Tucson hybrid at Lithia Hyundai
Buying my beautiful blue Tucson hybrid at Lithia Hyundai of Reno was low stress and easy. Thanks to Matt, especially, for your help!
Michael Costello
Internet Sales Specialist
Mar 10, 2025
Mike and Tony where wonderful to work with, from start to
Mike and Tony where wonderful to work with, from start to finish, from helping understand, to finding the right vehicle, and the right deal for me. Mikes level of expertise and personability, made my experience Excellent! Tony made the end process fast and very effecient, it took little to no time to warp up.
Jan 28, 2025
Thank you for everything good luck!
Thank you for everything good luck!!! See you next year th as ml you very much
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Dec 29, 2024
Wonderful experience.
Wonderful experience. Helped me find exactly what I was looking for at a price I could afford.
Dec 22, 2024
I bought a used car from Lithia and within a week I had
I bought a used car from Lithia and within a week I had electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said it was a 3K repair and I had to pay for it because it was not under warranty. They had my car for weeks and i got the run around the whole time. I will never bring my vehicle to Lithia again and neither will anyone i know. We would all drive to Carson City just not to deal with Lithia
Jeremy Olsen
Service Manager
Jun 06, 2024
Lance and the rest of the team are always very helpful
Lance and the rest of the team are always very helpful and keep my service on track. Great team
Jun 03, 2024
They were awesome got us taken care of quick and made it
They were awesome got us taken care of quick and made it easy and hassle free.
Jun 01, 2024
I live 123 miles from the nearest Hyundai Service Center.
I live 123 miles from the nearest Hyundai Service Center. When I made the appointment for the recall #197, I explained that I live out of town, and there is oil leaking onto my alternator. They had my car for 3 hours, just to confirm what I told them over the phone. They explained they don't keep the alternator or valve cover gasket in stock. They had to order the parts and I had to bring it back a second time. Guess what, they didn't have it ready by the time I had to return home!!! My grandkids were getting out of school! Thank goodness my daughter brought her truck. So, home we went, just to return, a 3rd time. 246 miles.round trip, three times, totals 738 total miles, not including the 2nd vehicle. Multiply 5.25 per gallon of premium gasoline times 37 gallon equals ~$195.25, plus, lunch for 3ach day Altogether, it cost me our of pocket about $300, not including my time, just waiting. I realize their is a certain protocol these places have to follow, however, for those of us that do not live in a big city, there is no consideration made by the service department. On the bright side, there is no more leak and the new alternator is working as it should. One more thing, the mechanic forgot to put a screw back in place on the manifold. Thank God I found it when I got home!!! It was a miracle the screw did not fall out while traveling home!!!
May 04, 2024
Had a recall notice on my vehicle.
Had a recall notice on my vehicle. I called to set up an appt. I asked about what transmission services they offer since I was going to be there anyways. She said she didn't know anything about services they provide, so transferred me to a service person that didn't ever pick up the phone. A couple days later, I receive a call confirming an appointment I never made. Since I needed the recall serviced I accepted the appt and they said it would take a couple hours. 2 and a half hours in I called the dealer and was informed they were having trouble performing an update and couldn't get my car out of park. They offered me a loaner vehicle(that I had to refuel) and said it might be at least a day. I asked if they could at least wash the car for the delay and they said absolutely. So I drove the 30 minutes home and immediately received a call saying I could come back and pick up the vehicle. When I picked the car up, of course they hadn't washed it. It's an older car and it was a recall, so I get it that I wasn't going to receive concierge treatment but it took way more time than promised, I had to pay for fuel in a loaner because of their delay, and they lied about the car wash. On top of that I forgot 2 bags of chips in the loaner and they never said a word. Just another shady dealership doing the bare minimum.
Apr 18, 2024
They overcharge for services.
They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Feb 17, 2025
Wonderful dealership.
Wonderful dealership. Sales persons were super helpful and nice. And they drove the new vehicle to us 75 miles. Offered detailed help with all the features getting me in my new car. We love our 2025 Santa Fe. Such beautiful and fun car for family of 4! Highly recommend the vehicle and this dealership.
Jan 26, 2025
The experience was good except for dealing with Ryan the
The experience was good except for dealing with Ryan the closer. We were given an offer on our trade-in one day and the next day it was substantially lower “because the book changed”. He also refused to hold the car until the next day with a $5,000 deposit on our credit card until we could come back with a check. So he had a salesman drive to our house at night to pick up a check. If this company policy, it’s incredibly off-putting. Lucas, on the other hand, did a great job.
Jan 25, 2025
I felt like I was constantly being ripped off and tricked
I felt like I was constantly being ripped off and tricked out of nickels and dimes. First off, having one price online, then 10% markup window sticker is old time car dealer trick xx. Obviously looking for suckers. Salesman response “well, if you saw something less online, we can MAYBE honor it. Flimsy. Your $1000 dealer add on for whatever you made up on paint and seat treatment is just a joke. NOBODY could explain what it was, just brushed it off like they knew it was a “necessary scam”. And my car is Matte - did you really coat it? Was it specialized for Matte? I asked for proof and just got himms and haws. This is sad salesmanship and a embarrassment to your dealership. I paid cash, did not authorize my credit run, and they did illegally anyway. after all done, I realized I bought one of the most expensive cars on lot, and it didn’t have floormats. When I asked one of the 3 people selling it to me, the response “oh yeah, some don’t - we complained about that already”. No solution, just shirking responsibility. Maintenance comes with the car, now I get constant emails telling me to “come in for good deal $200 first maintenance”. To be honest, I dread coming in to your dealership again and getting harassed to buy things not necessary… I may just drive to carson city to avoid.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Dec 08, 2024
Everyone was very cordial and professional.
Everyone was very cordial and professional. Luke was very helpful in helping me define just what I wanted in my next vehicle.
Trisha Stone
Service Advisor
Mar 13, 2025
Always helpful, polite and professional even when they
Always helpful, polite and professional even when they are extremely busy. I have always been pleased with their work.
Jan 26, 2025
I sold this car almost a year ago to someone with the
I sold this car almost a year ago to someone with the same first name. Now this dealership won’t leave me alone. They are even mailing things to my address with her name on them. Calling my number and emaling me. I don’t own a Hyundai. Don’t let them get your contact info or they will harass you forever.
Jan 23, 2025
Horrible experience buying a car from them.
Horrible experience buying a car from them. I got a new windshield, but after a couple washes the same nicks in the glass are back.
Jan 21, 2025
The people are up to date on my auto and work completed
The people are up to date on my auto and work completed on time. With all questions from myself ancered.
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Steve Leveille
Sales Manager
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Jan 16, 2025
The whole experience from start to finish was fantastic.
The whole experience from start to finish was fantastic. Steve, Dan, and Tony were so great and helpful.
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Oct 23, 2024
Very clean facility.
Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient.
Sep 05, 2024
I didn’t have a great experience with this dealership.
I didn’t have a great experience with this dealership. Very bad customer service experience
Larry Farrell
Business Development Admin
Dec 23, 2024
Larry and Josh went above and beyond to help us get the
Larry and Josh went above and beyond to help us get the new vehicles that we needed when we needed them. We own three vehicles that we bought from Lithia Hyundai of Reno. I would say that we are very satisfied.
Oct 30, 2024
Lucas helped us find the perfect vehicle to replace our
Lucas helped us find the perfect vehicle to replace our car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car.
Sep 02, 2024
Service department is outstanding.
Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to name-drop, but everyone is phenomenal. Customer service is top tier.
Aug 07, 2024
I recently had the pleasure of purchasing an Audi from
I recently had the pleasure of purchasing an Audi from Levi and I cannot recommend him highly enough! From the moment I walked onto the lot, he made me feel welcomed and valued as a customer. What truly stood out to me was that he took the time to understand my needs and preferences. His honesty and transparency made the entire process incredibly smooth and enjoyable. Not only did Levi help me find the perfect car, but he also went above and beyond to ensure I received a fantastic deal. He worked diligently with the financing team to secure a rate that fit my budget, which I truly appreciate.
Apr 15, 2024
Muchas gracias por su ayuda muy recomendable para otras
Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo
Everett Clunie
Lube Techician
Mar 13, 2025
Always helpful, polite and professional even when they
Always helpful, polite and professional even when they are extremely busy. I have always been pleased with their work.
Feb 13, 2025
I’m always taken care of here and will continue coming
I’m always taken care of here and will continue coming back to this dealership for all my vehicle needs. As long as all the hard and dedicated work continues, I’ll be a loyal customer. Special thanks to Joshua Clunie for helping me lower my car payment by hundreds!
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Nov 15, 2024
Terrible.
Terrible. My car has 15 intermittent problems and the dealership is doing nothing but charging me 195$ to diagnose each one but they happen randomly so don't occur when they diagnose them. What a nightmare
Chris Clark
Credit Specialist
Jan 25, 2025
I felt like I was constantly being ripped off and tricked
I felt like I was constantly being ripped off and tricked out of nickels and dimes. First off, having one price online, then 10% markup window sticker is old time car dealer trick xx. Obviously looking for suckers. Salesman response “well, if you saw something less online, we can MAYBE honor it. Flimsy. Your $1000 dealer add on for whatever you made up on paint and seat treatment is just a joke. NOBODY could explain what it was, just brushed it off like they knew it was a “necessary scam”. And my car is Matte - did you really coat it? Was it specialized for Matte? I asked for proof and just got himms and haws. This is sad salesmanship and a embarrassment to your dealership. I paid cash, did not authorize my credit run, and they did illegally anyway. after all done, I realized I bought one of the most expensive cars on lot, and it didn’t have floormats. When I asked one of the 3 people selling it to me, the response “oh yeah, some don’t - we complained about that already”. No solution, just shirking responsibility. Maintenance comes with the car, now I get constant emails telling me to “come in for good deal $200 first maintenance”. To be honest, I dread coming in to your dealership again and getting harassed to buy things not necessary… I may just drive to carson city to avoid.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Dec 06, 2024
Was great experience with all involved was never
Was great experience with all involved was never pressured. We brought the elantra back and drove off the lot with new 2024 kona
Nov 28, 2024
They are professional people, and they will find a way to
They are professional people, and they will find a way to help you, and they are honest
Nov 15, 2024
I went in looking to get into a used car, but they went
I went in looking to get into a used car, but they went above and beyond and got me into a brand new car!! They were extremely kind and pleasure to work with! I went to them 7 years ago for my previous car, and I will continue to do so for years to come.
Donald Ostrom
Service Advisor
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Sep 28, 2024
Everyone was really nice and they got my car got done in
Everyone was really nice and they got my car got done in a timely fashion.
Chantel Hughes
Asst Service Manager
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Jan 10, 2025
I WAS NOT ORIGINALLY GOING TO WRITE BUT I STARTED
I WAS NOT ORIGINALLY GOING TO WRITE BUT I STARTED THINKING IF I WERE THE SUPERVISOR OF THIS DEPARTMENT I WOULD ASK MY PEOPLE TO TRY TO LOOK MORE UNIFORM, THEY TRULY DON'T LOOK AS THOUGH WANT TO HELP UNTIL ASKED. THE AREA IS NOT INVITING.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Nov 18, 2024
Excellent customer service, everyone was very personable
Excellent customer service, everyone was very personable and kept me I. The look via text was great
Anthony Mazzone
New Vehicle Manager
Mar 05, 2025
Jake in service got me checked in and out of there
Jake in service got me checked in and out of there quickly. He was very thoughtful in letting me know about future services and expenses to be prepared when the time comes. I appreciate that.
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Dec 22, 2024
I loved the honest and genuine effort to help me obtain
I loved the honest and genuine effort to help me obtain my new car purchase under challenging financial conditions.
Nov 30, 2024
Great place.
Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was worried he may be cocky, which he had every right to be, but he was surprisingly down to earth and very relatable. We had a great time talking about his giant property and all of his horses. I definitely recommend going here.
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Bryan Mazariegos
Service Technician
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Oct 23, 2024
Very clean facility.
Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient.
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Cuong Ngo
Service Techician
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 20, 2025
Great service and people.
Great service and people. 15 words. Fifteenth words. 15 words. 15 words. 15 words again.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Scott Robert
e Commerce Marketing Manager
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 11, 2024
Several sketchy documents were in my hands which I had
Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents were forced signed as used. I've had to shut down all the apps I paid for, because steering was pushing me into traffic, and vibration was bouncing car every where, I've had to call them for my Edr which was not sent via mail, and registration DMV online was due in a week, the emailed an unsigned Edr. I requested Hyundai shoppers assurance within 3 days of purchase and was verbally abused, saying I was causing trouble and Nevada doesn't honour that, left in tears and traumatized.
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Levi Williams
Internet Sales Manager
Mar 11, 2025
Outstanding customer service, efficient processes
Outstanding customer service, efficient processes positive overall experience. Showed great dealership reputation will definitely attract more satisfied customers.
Mar 10, 2025
Everyone was friendly and helpful.
Everyone was friendly and helpful. We did not feel pressured at any time which was truly appreciated.
Mar 03, 2025
Lithia Reno was a great experience.
Lithia Reno was a great experience. Extremely professional and had a great selection of cars to choose from, all priced at a very competitive rate. The staff were friendly and worked quickly to get me back on the road in my new vehicle. Would absolutely buy from them again!
Mar 01, 2025
I purchased my car from this dealership and they were
I purchased my car from this dealership and they were fabulous. They were very helpful and honest.
Feb 28, 2025
We were looking for a nice used car for our daughter that
We were looking for a nice used car for our daughter that is attending UNR. I found the car we wanted online at Lithia Hyundai. Sent in an internet request and was contacted by Levi. He was awesome to work with. I drove up from Las Vegas on Monday afternoon and went to the store on Tuesday morning. Did the deal - easy peasy. Daughter is thrilled with her new (used) car. Thank you Levi for your help!
Drea McGiffin
Dealership Accountant I
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Oct 07, 2024
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
Sep 20, 2024
long term relationship with dealer.
long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing
Sep 20, 2024
Good quality dealer with professional people.
Good quality dealer with professional people. High tech modern vehicles with updated design features. Perfect
Sep 16, 2024
It's almost impossible to book an appointment online and
It's almost impossible to book an appointment online and parking is terrible when you arrive for service.
Hai Ngo
Service Techician
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 20, 2025
Great service and people.
Great service and people. 15 words. Fifteenth words. 15 words. 15 words. 15 words again.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Iris Flores-Garcia
Business Development Lead
Feb 17, 2025
Wonderful dealership.
Wonderful dealership. Sales persons were super helpful and nice. And they drove the new vehicle to us 75 miles. Offered detailed help with all the features getting me in my new car. We love our 2025 Santa Fe. Such beautiful and fun car for family of 4! Highly recommend the vehicle and this dealership.
Jan 28, 2025
Thank you for everything good luck!
Thank you for everything good luck!!! See you next year th as ml you very much
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Oct 13, 2024
Had a great experience Lance was always professional and
Had a great experience Lance was always professional and had great service thank you for the service and professionalism.
Oct 07, 2024
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
Joshua Clunie
Business Development Admin
Feb 13, 2025
I’m always taken care of here and will continue coming
I’m always taken care of here and will continue coming back to this dealership for all my vehicle needs. As long as all the hard and dedicated work continues, I’ll be a loyal customer. Special thanks to Joshua Clunie for helping me lower my car payment by hundreds!
Jan 26, 2025
The staff was very friendly and eager to help.
The staff was very friendly and eager to help. I were able to find exactly what I was looking for. Establishment was very clean.
Jan 25, 2025
I felt like I was constantly being ripped off and tricked
I felt like I was constantly being ripped off and tricked out of nickels and dimes. First off, having one price online, then 10% markup window sticker is old time car dealer trick xx. Obviously looking for suckers. Salesman response “well, if you saw something less online, we can MAYBE honor it. Flimsy. Your $1000 dealer add on for whatever you made up on paint and seat treatment is just a joke. NOBODY could explain what it was, just brushed it off like they knew it was a “necessary scam”. And my car is Matte - did you really coat it? Was it specialized for Matte? I asked for proof and just got himms and haws. This is sad salesmanship and a embarrassment to your dealership. I paid cash, did not authorize my credit run, and they did illegally anyway. after all done, I realized I bought one of the most expensive cars on lot, and it didn’t have floormats. When I asked one of the 3 people selling it to me, the response “oh yeah, some don’t - we complained about that already”. No solution, just shirking responsibility. Maintenance comes with the car, now I get constant emails telling me to “come in for good deal $200 first maintenance”. To be honest, I dread coming in to your dealership again and getting harassed to buy things not necessary… I may just drive to carson city to avoid.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Jan 04, 2025
Great service and extremely helpful every step of the
Great service and extremely helpful every step of the way. Looking forward on moving forward with this journey.
Otto Sandoval-Carpio
Detailer
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Nov 05, 2024
last oil change too over 2 hrs and there was the smell of
last oil change too over 2 hrs and there was the smell of burning oil for a while after as if someone had spilled some on the exhaust system.
Oct 10, 2024
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Gaby Temprano
Business Development Admin
Mar 03, 2025
Lithia Reno was a great experience.
Lithia Reno was a great experience. Extremely professional and had a great selection of cars to choose from, all priced at a very competitive rate. The staff were friendly and worked quickly to get me back on the road in my new vehicle. Would absolutely buy from them again!
Dec 13, 2024
Very fair pricing.
Very fair pricing. Returned all my calls and answered all my questions. Prompt and convenient delivery. Wouldn't hesitate to recommend them. Wish all car dealers were this easy to deal with.
Nov 06, 2024
I already wrote this before so blah blah blah blah blah
I already wrote this before so blah blah blah blah blah blah blah blah blah blah blah blah
Oct 07, 2024
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
Sep 02, 2024
Service department is outstanding.
Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to name-drop, but everyone is phenomenal. Customer service is top tier.
Robert Thomas
Parts Advisor
Jan 20, 2025
Great service and people.
Great service and people. 15 words. Fifteenth words. 15 words. 15 words. 15 words again.
Nov 21, 2024
Very good service!
Very good service! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything!
Oct 07, 2024
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
Sep 20, 2024
long term relationship with dealer.
long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing
Jun 06, 2024
Lance is the reason I go to this dealership.
Lance is the reason I go to this dealership. He is quick to respond and is very accommodating.
Cesar Sanchez
Product Specialist
Feb 06, 2025
I’m really happy for coming to your dealership, I left
I’m really happy for coming to your dealership, I left there a happy man
Jan 28, 2025
Thank you for everything good luck!
Thank you for everything good luck!!! See you next year th as ml you very much
Jan 09, 2025
Excelente servicio, y Cesar Sánchez una excelente persona
Excelente servicio, y Cesar Sánchez una excelente persona muy atento y servicial, solo que el departamento de papelería muy lentos..!!
Jan 04, 2025
Everything was good and pleasant it’s was pretty fast
Everything was good and pleasant it’s was pretty fast process and the people were really nice and friendly.
Dec 08, 2024
Thank you for such a great experience I would recommend
Thank you for such a great experience I would recommend you to any carb buyer
Kim Murillo
Business Development Admin
Jan 28, 2025
Thank you for everything good luck!
Thank you for everything good luck!!! See you next year th as ml you very much
Apr 15, 2024
Muchas gracias por su ayuda muy recomendable para otras
Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo
Mar 23, 2024
Very friendly an will answer questions an helped us out
Very friendly an will answer questions an helped us out when needed. Everyone there was excellent
Dec 29, 2023
Great personal service.
Great personal service. Everyone cared about helping me with y new car purchase. from start to finish
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Bill Dayton
Product Specialist
Mar 15, 2025
Dan Dunham (sales) and Lance (service) are great to work
Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive.
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 18, 2025
The place was nice and clean.
The place was nice and clean. I went to get my oil changed for about 4 to 5 times now. Every time I tried to make an appointment, I had to call many times before I could get one.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 21, 2024
Worst car company I have ever dealt with I wish I never
Worst car company I have ever dealt with I wish I never went to them
Wes Wilson
General Sales Manager
Feb 27, 2025
Matt Reed was great in helping us move through the
Matt Reed was great in helping us move through the process of leading our new Santa Fe. He provided great support and follow up. We've purchased a number of cars from Lithia of Reno and have always received great customer service.,
Feb 03, 2025
The process was so smooth.
The process was so smooth. I live out of state and they gave excellent service and delivered me the car.
Jan 28, 2025
They delivered the car to me personally and followed up
They delivered the car to me personally and followed up and answered all my questions.
Jan 23, 2025
The whole process was really easy and fast everybody
The whole process was really easy and fast everybody there is really nice and they give you the car super clean.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
David Paganini
Product Specialist
Feb 17, 2025
Wonderful dealership.
Wonderful dealership. Sales persons were super helpful and nice. And they drove the new vehicle to us 75 miles. Offered detailed help with all the features getting me in my new car. We love our 2025 Santa Fe. Such beautiful and fun car for family of 4! Highly recommend the vehicle and this dealership.
Jan 25, 2025
I felt like I was constantly being ripped off and tricked
I felt like I was constantly being ripped off and tricked out of nickels and dimes. First off, having one price online, then 10% markup window sticker is old time car dealer trick xx. Obviously looking for suckers. Salesman response “well, if you saw something less online, we can MAYBE honor it. Flimsy. Your $1000 dealer add on for whatever you made up on paint and seat treatment is just a joke. NOBODY could explain what it was, just brushed it off like they knew it was a “necessary scam”. And my car is Matte - did you really coat it? Was it specialized for Matte? I asked for proof and just got himms and haws. This is sad salesmanship and a embarrassment to your dealership. I paid cash, did not authorize my credit run, and they did illegally anyway. after all done, I realized I bought one of the most expensive cars on lot, and it didn’t have floormats. When I asked one of the 3 people selling it to me, the response “oh yeah, some don’t - we complained about that already”. No solution, just shirking responsibility. Maintenance comes with the car, now I get constant emails telling me to “come in for good deal $200 first maintenance”. To be honest, I dread coming in to your dealership again and getting harassed to buy things not necessary… I may just drive to carson city to avoid.
Chance Robinson
Product Specialist
Nov 30, 2024
They were very professional and the salesmen were great.
They were very professional and the salesmen were great. Very accommodating. No complaints at all.