Staff
Service
Lance Smith
Service Advisor
Matt Franceschini
Service Advisor
Jeremy Olsen
Service Manager
Everett Clunie
Lube Techician
Donald Ostrom
Service Advisor
Cuong Ngo
Service Techician
Bryan Mazariegos
Service Technician
Chantel Kaminskaya
Assistant Service Manager
Hai Ngo
Service Techician
Drea McGiffin
Business Development Admin
Otto Sandoval-Carpio
Detailer
Trisha Stone
Service Advisor
Finance
Bryan Ogg
Finance Manager
David Lennox
F&I Manager
Devin Rogers
Finance Manager
Sales
Holly Jensen
Certified Product Specialist
Tony Roach
Product Specialist
Mathew Reed
Product Specialist
Dan Dunham
Master Sales Associate
Ryan Ferris
Assistant Sales Manager
Michael Costello
Product Specialist
Larry Farrell
Business Development Admin
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Chris Clark
Credit Specialist
Efren Gonzalez-Aguayo
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Paydon Chambers
Product Specialist
Joshua Clunie
Business Development Admin
Ryan "RJ" Bush
Buyer
Erwin Soto
Product Specialist
Cesar Sanchez
Product Specialist
Darren Toomer
Inventory Manager
Eddie Hill
Product Specialist
Levi Williams
Product Specialist
Management
Dylan Clunie
General Manager
Steve Leveille
Sales Manager
Anthony Mazzone
New Vehicle Manager
Scott Robert
e Commerce Marketing Manager
Internet
Hannah Choquette
Business Development Lead
Iris Flores-Garcia
Business Development Lead
Gaby Temprano
Business Development Admin
Kim Murillo
Business Development Admin
Maegan Minetto
Service Business Development Admin
Kathleen "Kat" Harris
Business Development Admin
Parts
Dawn Vincent
Parts Manager
Robert Thomas
Parts Advisor
Lance Smith
Service Advisor
Sep 16, 2023
Lance has always been so professional and helpful.
Lance has always been so professional and helpful. He listens well and follows through every time.
Sep 15, 2023
Will be returning to Reno Hyundai for all of my cars
Will be returning to Reno Hyundai for all of my cars needs. Carson city Hyundai is awful!
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Sep 10, 2023
Lance is always so friendly, very personable.
Lance is always so friendly, very personable. Excellent customer service and helpful. I bought some wiper blades buy one get one free and he went out put them on and we made sure and tested them with squirting the water to make sure there were no ripples and they worked just right. He always goes beyond the service. Thank you Lance for being my service advisor.
Sep 10, 2023
Always good service and great direction from Lance.
Always good service and great direction from Lance. How much more can I say? No need
Matt Franceschini
Service Advisor
Sep 16, 2023
We had to schedule this fix twice but were always treated
We had to schedule this fix twice but were always treated very nicely. Issue was fixed perfectly.
Sep 15, 2023
When comparative assessments are made I have found this
When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Sep 06, 2023
A very friendly and professional staff.
A very friendly and professional staff. I feel they do their utmost to accommodate me and always have my vehicle ready as promised.
Sep 02, 2023
Service was great!
Service was great! It was fast and completed on time. It was just difficult to schedule an appointment.
Bryan Ogg
Finance Manager
Sep 21, 2023
Bryan Ogg make a choice everyday to help people get into
Bryan Ogg make a choice everyday to help people get into a vehicle with the best rate possible!! Thank you for all you do for my family and I!
Sep 14, 2023
I had a great experience with Brian Kelly.
I had a great experience with Brian Kelly. He was super helpful. I would recommend his service.
Sep 02, 2023
Working with Dan Dunham was such a pleasure.
Working with Dan Dunham was such a pleasure. Kind respectful. Knowledgeable and professional. Brian ogg made signing documents painless. Worked through the documents explaining each one. Jeremy Olsen was also very professional in the service department and quickly resolved a minor issue that arose. Great team.
Aug 31, 2023
Got deal done in one afternoon.
Got deal done in one afternoon. Follow up service has been good. All friendly staff.
Aug 30, 2023
Lucas was an amazing sales man!
Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone
David Lennox
F&I Manager
Sep 08, 2023
Lack of communication was astounding.
Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came
Sep 04, 2023
Nice place always gets it done every time I come in I
Nice place always gets it done every time I come in I always walk out with a new car.
Aug 31, 2023
They are a pleasure to do business with from sales to
They are a pleasure to do business with from sales to service. Always understanding of my needs.
Aug 02, 2023
Very friendly staff who were quick and efficient in
Very friendly staff who were quick and efficient in helping me find my new car at a price I could afford.
Jul 15, 2023
Mgr Steve , and salesman Matt helped me get out of an
Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !
Holly Jensen
Certified Product Specialist
Sep 20, 2023
I had a very lovely time financing a vehicle here, Holly
I had a very lovely time financing a vehicle here, Holly is extremely nice and accommodating and I’m glad she was my dealer for my vehicle. She was able to give me exactly what I needed.
Aug 24, 2023
This was my first time getting a car from a dealership,
This was my first time getting a car from a dealership, Holly jensen made my experience very easy and good!
Aug 24, 2023
My daughter and I went here to find her a safe, reliable,
My daughter and I went here to find her a safe, reliable, all wheel drive vehicle within her budget. She ended up deciding on a 2017 Hyundai Santa Fe. They clearly state everywhere that these used cars are fully inspected, but this was an "as is" purchase. I understand THAT, on the assumption that if there was actually anything seriously wrong with the vehicle it would have been taken care of or disclosed, because their website states that ALL of their used cars are fully inspected, tested, and certified safe and ensure they are reliable, safe, and affordable. So, that evening of the purchase, my daughter is on the freeway and starts feeling the steering wheel vibrate and the car swaying to the right with any little bump in the road. We take it to a tire shop the next morning and they inform us that the front struts are bad and leaking. Lithia service looks it over again and says there is nothing wrong with the car. We take it to another tire shop and they too confirm that the front struts are bad/leaking and also share that the control arm is dangerously bad and needs to be replaced. Now, Lithia Hyundai is only offering to do an alignment on the vehicle. I don't understand why such a large dealership would be so shady with these transactions and not care one bit about their customers!
Aug 06, 2023
The service center gentleman was vary nice and helpful as
The service center gentleman was vary nice and helpful as long with the service department. They answered everything I asked and offered me with all the information and more. Thank you all……
Jul 27, 2023
Great sales person— Holly—.
Great sales person— Holly—. Finance was a breeze. Excellent experience. Hooray. Hooray. Hooray. Made my day.
Devin Rogers
Finance Manager
Aug 31, 2023
The staff and sales department, we're great.
The staff and sales department, we're great. They answered all my questions Before & After the my purchase. I've recommend this dealership to all my friends and family.
Aug 20, 2023
wonderful service and very nice people.
wonderful service and very nice people. The automobile was clean and nice. I givebit a ten stars
Aug 20, 2023
Very smooth and relaxed experience.
Very smooth and relaxed experience. Cool employees that don't push. Especially Efren, he's the best salesman I've worked with.
Aug 04, 2023
I’m not allowed to leave an honest review?
I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.
Jul 27, 2023
Great sales person— Holly—.
Great sales person— Holly—. Finance was a breeze. Excellent experience. Hooray. Hooray. Hooray. Made my day.
Tony Roach
Product Specialist
Sep 21, 2023
Bryan Ogg make a choice everyday to help people get into
Bryan Ogg make a choice everyday to help people get into a vehicle with the best rate possible!! Thank you for all you do for my family and I!
Aug 21, 2023
They charged me over $1800 for a part that cost them
They charged me over $1800 for a part that cost them around $1300 and has a recommended retail price of around $1600. I'm done with Lithia.
Jul 01, 2023
Just picked up my new Sonata from Lithia Hyundai.
Just picked up my new Sonata from Lithia Hyundai. Traveled 150 miles to get it too because of the great customer service Tony has given from the moment I sent an online inquiry. Very professional and knowledgeable about the vehicle I wanted to purchase. From Tony who was my sales person, Ryan the sales manager, all the way to both Devin and Bryan in finance, they made my car buying experience 5 star all throughout the entire process. They listened and understood my wants and needs. Would highly recommend Tony and this dealership as whole!
Jun 11, 2023
I never met Trisha stone.
I never met Trisha stone. Tony wad easy to work with but really did not tell me about the 5900 fee added by the dealer and the portion of the msrp sheet that had those fees noted was removed from the rest of the sticker price.
Jun 09, 2023
Awesome service appreciate their professionalism greatly
Awesome service appreciate their professionalism greatly appreciate the experience look forward to using Lithia in the future
Dylan Clunie
General Manager
Sep 11, 2023
The people at the dealership were competent and friendly.
The people at the dealership were competent and friendly. I appreciated that they facilitated all the paperwork. My 2012 Hyundai Tucson had a bad engine and I got a new one.
Aug 01, 2023
The receptionist was superior in getting help for me from
The receptionist was superior in getting help for me from the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome.
May 22, 2023
Great group of folks in the service department!
Great group of folks in the service department!! Along with the finance department and the salesmen!!
May 07, 2023
My experience at this dealership is far beyond the best.
My experience at this dealership is far beyond the best. From servicing to buying vehicles, outstanding in every detail! Thank you!!
Mar 31, 2023
Great sales a d service.
Great sales a d service. Tpny was especially helpful.. .my go to guy for all my vehicle needs
Mathew Reed
Product Specialist
Aug 31, 2023
Great customer service, no pressure from the sales staff.
Great customer service, no pressure from the sales staff. Worked with us on the price. Salesman called and gave us detailed description of the very minor issues that were discovered during the vehicle inspection.
Aug 18, 2023
My visit was very welcoming and felt like I got the best
My visit was very welcoming and felt like I got the best deal possible. Thank you to the salesmen
Jul 17, 2023
The whole Lithia staff was fantastic!
The whole Lithia staff was fantastic! Friendly, professional, and honest. Great place to buy a car!
Jul 15, 2023
Mgr Steve , and salesman Matt helped me get out of an
Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !
Jul 14, 2023
Holly was great!
Holly was great! She was very responsive whenever I had questions, returned calls immediately & made sure we understood blue link & electrify America. I would highly recommend this dealership , everything went very smoothly with no pressure !
Dan Dunham
Master Sales Associate
Sep 02, 2023
Working with Dan Dunham was such a pleasure.
Working with Dan Dunham was such a pleasure. Kind respectful. Knowledgeable and professional. Brian ogg made signing documents painless. Worked through the documents explaining each one. Jeremy Olsen was also very professional in the service department and quickly resolved a minor issue that arose. Great team.
Aug 31, 2023
Great customer service, no pressure from the sales staff.
Great customer service, no pressure from the sales staff. Worked with us on the price. Salesman called and gave us detailed description of the very minor issues that were discovered during the vehicle inspection.
Aug 31, 2023
The staff and sales department, we're great.
The staff and sales department, we're great. They answered all my questions Before & After the my purchase. I've recommend this dealership to all my friends and family.
Aug 26, 2023
Great sales dept and customer service.
Great sales dept and customer service. Dan was great and made the transaction easy and seamless
Aug 25, 2023
Dan our salesman was awesome and made the whole
Dan our salesman was awesome and made the whole transaction easy and seamless. He provided great customer service
Ryan Ferris
Assistant Sales Manager
Sep 14, 2023
I had a great experience with Brian Kelly.
I had a great experience with Brian Kelly. He was super helpful. I would recommend his service.
Sep 08, 2023
Lack of communication was astounding.
Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came
Aug 30, 2023
Lucas was an amazing sales man!
Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone
Aug 17, 2023
Trisha and the Hyundai team are great at what they do and
Trisha and the Hyundai team are great at what they do and was by far the best experience I have had at a car dealership.
Aug 04, 2023
I’m not allowed to leave an honest review?
I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.
Jeremy Olsen
Service Manager
Sep 15, 2023
When comparative assessments are made I have found this
When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Sep 02, 2023
Working with Dan Dunham was such a pleasure.
Working with Dan Dunham was such a pleasure. Kind respectful. Knowledgeable and professional. Brian ogg made signing documents painless. Worked through the documents explaining each one. Jeremy Olsen was also very professional in the service department and quickly resolved a minor issue that arose. Great team.
Aug 31, 2023
They are a pleasure to do business with from sales to
They are a pleasure to do business with from sales to service. Always understanding of my needs.
Aug 21, 2023
They charged me over $1800 for a part that cost them
They charged me over $1800 for a part that cost them around $1300 and has a recommended retail price of around $1600. I'm done with Lithia.
Michael Costello
Product Specialist
Jul 23, 2023
Both were great to work with.
Both were great to work with. They made sure I received a safe and reliable vehicle. They were able to put me in a new car that saved ne huge on interest payments.
Jul 13, 2023
Love Lithia Hyundai Reno, they make sure you feel good
Love Lithia Hyundai Reno, they make sure you feel good about the deal! They work for your business.
Jun 09, 2023
Awesome service appreciate their professionalism greatly
Awesome service appreciate their professionalism greatly appreciate the experience look forward to using Lithia in the future
May 28, 2023
Great team of professionals!
Great team of professionals! Will definitely be back and telling my friends! They went about and beyond!
May 23, 2023
They push you into predatory loans, they don't care and
They push you into predatory loans, they don't care and use your background against you.
Steve Leveille
Sales Manager
Jul 15, 2023
Mgr Steve , and salesman Matt helped me get out of an
Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !
Apr 14, 2023
Life changing, no pressure it's like they really care
Life changing, no pressure it's like they really care about you. Very easy so simple
Mar 21, 2023
Our experience at Lithia was exceptional.
Our experience at Lithia was exceptional. We were helped by Efren and Holly and could not be more pleased with our service. They are both very friendly, professional, and knowledgeable; they made us feel comfortable throughout the entire car buying process. They both took so much time with us, answering questions and giving us ample time to test drive the car, and process information about the car we were interested in purchasing. Steve was extremely friendly, helpful, and professional when we were discussing financing. Bryan was professional, efficient, and friendly while we were signing documents, and made that process a breeze. Everyone went above and beyond and we could not be happier with our service. We also love our Santa Fe. We would definitely recommend Lithia Hyundai to anyone shopping for a new vehicle.
Mar 14, 2023
From the moment I walked in the front door I had amazing
From the moment I walked in the front door I had amazing service from Dan. He was able to listen to my needs and allow me to walk out of the dealership feeling like a million bucks. I had a great experience and would highly recommend this dealership.
Mar 14, 2023
Dan was thorough in assisting us on the phone, and later
Dan was thorough in assisting us on the phone, and later in explaining the vehicle's features. Overall, he and the finance guy Devin both provided excellent customer service.
Larry Farrell
Business Development Admin
Sep 04, 2023
Nice place always gets it done every time I come in I
Nice place always gets it done every time I come in I always walk out with a new car.
Aug 04, 2023
I’m not allowed to leave an honest review?
I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.
Aug 02, 2023
Very friendly staff who were quick and efficient in
Very friendly staff who were quick and efficient in helping me find my new car at a price I could afford.
Jul 11, 2023
Maintenance is ok so far.
Maintenance is ok so far. Sales did nothing but screwed me on a deal. I will never buy from them again
Apr 01, 2023
Devin did a great job of walking me through the required
Devin did a great job of walking me through the required documents and making sure I fully understood what I was signing.
Hannah Choquette
Business Development Lead
Aug 01, 2023
The receptionist was superior in getting help for me from
The receptionist was superior in getting help for me from the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome.
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Apr 22, 2023
Was a difficult decision for me to buy a new car, but I
Was a difficult decision for me to buy a new car, but I was lucky to be assisted by Efren Gonzalez-Aguayo. Throughout the entire car buying process, Efren was incredibly knowledgeable and informative, answering all of my questions with patience and expertise. He went above and beyond to ensure that I was completely satisfied with my purchase and that I had all of the information I needed to make an informed decision. Overall, I would highly recommend Efren Gonzalez-Aguayo to anyone looking to purchase a new car at Hyundai Reno. His exceptional customer service, professionalism, and expertise truly set him apart from the rest. Thank you, Lithia Hyundai Reno, for making my car buying experience such a positive one! Five stars all around!
Apr 21, 2023
Always take the best care of my vehicle and make me feel
Always take the best care of my vehicle and make me feel comfortable with the service they provide!
Mar 24, 2023
Ryan was the worst car sales person we have ever had.
Ryan was the worst car sales person we have ever had. He made the process incredibly difficult and we will not be returning.
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Aug 30, 2023
Lucas was an amazing sales man!
Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone
Aug 14, 2023
Worst dealership to deal with.
Worst dealership to deal with. Very unprofessional. Keeps passing the buck around and won’t live up to the deal agreed to before the check was written. Won’t get back to you and now the manager is threatening to call the police and report the loaner car they gave me stolen.
Aug 02, 2023
Very friendly staff who were quick and efficient in
Very friendly staff who were quick and efficient in helping me find my new car at a price I could afford.
Jul 23, 2023
Both were great to work with.
Both were great to work with. They made sure I received a safe and reliable vehicle. They were able to put me in a new car that saved ne huge on interest payments.
Jul 06, 2023
Luke was fantastic.
Luke was fantastic. He made the whole experience enjoyable, which says a lot when the first words out of my mouth were “I hate car shopping”. He was patient, handled everything professionally and went above and beyond.
Everett Clunie
Lube Techician
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Sep 08, 2023
Great customer service.
Great customer service. Quick, friendly and efficient service. I was able to get an oil change at Hyundai despite owning another brand of vehicle.
Aug 17, 2023
Trisha and the Hyundai team are great at what they do and
Trisha and the Hyundai team are great at what they do and was by far the best experience I have had at a car dealership.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Aug 01, 2023
The receptionist was superior in getting help for me from
The receptionist was superior in getting help for me from the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome.
Donald Ostrom
Service Advisor
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Jul 29, 2023
Still waiting on repair.
Still waiting on repair. No one responding after a month still No follow up Ignored
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Jul 12, 2023
I had excellent personal and professional service from my
I had excellent personal and professional service from my salesperson Efren. They have been on the lookout for my vehicle after the sale attending to minor details so I am satisfied with my purchase.
Chris Clark
Credit Specialist
Jun 25, 2023
They were very honest and helpful.
They were very honest and helpful.when it came to getting the sun it was an easy process
May 07, 2023
My experience at this dealership is far beyond the best.
My experience at this dealership is far beyond the best. From servicing to buying vehicles, outstanding in every detail! Thank you!!
Apr 30, 2023
The dealership is great however we keep getting surveys
The dealership is great however we keep getting surveys and are getting tired of it so please stop sending surveys
Apr 07, 2023
Had a really nice experience at the Hyundai dealership in
Had a really nice experience at the Hyundai dealership in Reno Nevada very professional. We love our new car
Apr 05, 2023
Bought a 2023 rough used and found out that we could have
Bought a 2023 rough used and found out that we could have got a brand new one for 6000 dollars cheaper
Efren Gonzalez-Aguayo
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Aug 20, 2023
Very smooth and relaxed experience.
Very smooth and relaxed experience. Cool employees that don't push. Especially Efren, he's the best salesman I've worked with.
Jul 12, 2023
I had excellent personal and professional service from my
I had excellent personal and professional service from my salesperson Efren. They have been on the lookout for my vehicle after the sale attending to minor details so I am satisfied with my purchase.
May 03, 2023
It has amazing staff!
It has amazing staff!!I always feel welcomed to come back the best in Reno most of all Efren Gonzalez is the best 😊
Apr 30, 2023
The dealership is great however we keep getting surveys
The dealership is great however we keep getting surveys and are getting tired of it so please stop sending surveys
Apr 22, 2023
Was a difficult decision for me to buy a new car, but I
Was a difficult decision for me to buy a new car, but I was lucky to be assisted by Efren Gonzalez-Aguayo. Throughout the entire car buying process, Efren was incredibly knowledgeable and informative, answering all of my questions with patience and expertise. He went above and beyond to ensure that I was completely satisfied with my purchase and that I had all of the information I needed to make an informed decision. Overall, I would highly recommend Efren Gonzalez-Aguayo to anyone looking to purchase a new car at Hyundai Reno. His exceptional customer service, professionalism, and expertise truly set him apart from the rest. Thank you, Lithia Hyundai Reno, for making my car buying experience such a positive one! Five stars all around!
Cuong Ngo
Service Techician
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Jun 22, 2023
I have been going to this dealership for at least 14
I have been going to this dealership for at least 14 years. I have enjoyed our relationship.
Apr 14, 2023
Out standing and very communicative.
Out standing and very communicative. The job gets done and I never have any issues
Bryan Mazariegos
Service Technician
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 31, 2023
Got deal done in one afternoon.
Got deal done in one afternoon. Follow up service has been good. All friendly staff.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Jul 01, 2023
Lance is a great service writer.
Lance is a great service writer. Personable, goes above and beyond to take care of costumers needs
Anthony Mazzone
New Vehicle Manager
Jun 06, 2023
Brian and Derrick were great!
Brian and Derrick were great! He was able to get me what I wanted! Good follow up as well
May 05, 2023
Had a great experience.
Had a great experience. Was my third time getting a vehicle there and the salesman was a very awesome person
Mar 06, 2023
Great dealership all employees very friendly.
Great dealership all employees very friendly. Will buy another suv from them in the future.
Jan 14, 2023
It was a bit difficult to get a live person to set up
It was a bit difficult to get a live person to set up maintenance appointment. But the service itself was efficient and satifactory.
Dec 07, 2022
Efran Gonzalez and the whole Hyundai crew are always so
Efran Gonzalez and the whole Hyundai crew are always so warm and welcoming here with me. Every experience I've had with you all have been so comfortable and nice! Thank you for your kindness and patience with me as a client. Warmest Holidays to you all!
Scott Robert
e Commerce Marketing Manager
Aug 31, 2023
They are a pleasure to do business with from sales to
They are a pleasure to do business with from sales to service. Always understanding of my needs.
May 20, 2023
I’ve always been told that if you have nothing nice to
I’ve always been told that if you have nothing nice to say then don’t say anything at all. But, I do have something nice to say…. We love our new cars! I’ve left my views and opinions of how our deal went down on yelp.
May 03, 2023
This is one of the most friendly & considerate
This is one of the most friendly & considerate dealerships I've been to in a long time! Thank you!
Apr 27, 2023
The dealers are okay, maintenance on the other hand…fire
The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.
Apr 21, 2023
Always take the best care of my vehicle and make me feel
Always take the best care of my vehicle and make me feel comfortable with the service they provide!
Chantel Kaminskaya
Assistant Service Manager
Sep 15, 2023
When comparative assessments are made I have found this
When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Aug 05, 2023
Acted overwhelmed with appointments felt very rushed .
Acted overwhelmed with appointments felt very rushed .needed to ask questions about 2022 santa cruz but hesitant
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Hai Ngo
Service Techician
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Jun 22, 2023
I have been going to this dealership for at least 14
I have been going to this dealership for at least 14 years. I have enjoyed our relationship.
Apr 14, 2023
Out standing and very communicative.
Out standing and very communicative. The job gets done and I never have any issues
Drea McGiffin
Business Development Admin
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Jul 29, 2023
Two weeks in and I am still waiting for my car to be
Two weeks in and I am still waiting for my car to be repair too long of a wait. The gentleman at the service department is nice. But nice won’t cut it. I have call the service manager twice and no return call/ the lack of communication is what bothers me the most. Makes me think I’m being ignore and/or discriminated.
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Jun 06, 2023
Beautiful service.
Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done!
Dawn Vincent
Parts Manager
Aug 31, 2023
They are a pleasure to do business with from sales to
They are a pleasure to do business with from sales to service. Always understanding of my needs.
Jul 31, 2023
I signed up for 2 years of oil changes but it looks like
I signed up for 2 years of oil changes but it looks like the service Bay is always full. The oil change is supposed to take about an hour they said. But I went in there for another type of service and they said it would take one to four days that I would have to leave my truck there.
May 26, 2023
Lance has been so helpful, very personable, and he has a
Lance has been so helpful, very personable, and he has a great sense of humor!
Apr 27, 2023
The dealers are okay, maintenance on the other hand…fire
The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.
Apr 15, 2023
They are dishonest, had I had not researched I would had
They are dishonest, had I had not researched I would had been taken to the cleaners!
Iris Flores-Garcia
Business Development Lead
Aug 30, 2023
Lucas was an amazing sales man!
Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Apr 27, 2023
They are amazing and kind.
They are amazing and kind. I’m a first time car buyer and didn’t really know anything to do with cars except how to jump my old ones lol, but everyone was able to easily explain everything to me so I understood what was happening and what I needed to do
Apr 23, 2023
No pressure sales, Dan was great to work with.
No pressure sales, Dan was great to work with. Found a nice little car that fit our budget.
Apr 21, 2023
Always take the best care of my vehicle and make me feel
Always take the best care of my vehicle and make me feel comfortable with the service they provide!
Paydon Chambers
Product Specialist
Sep 21, 2023
Bryan Ogg make a choice everyday to help people get into
Bryan Ogg make a choice everyday to help people get into a vehicle with the best rate possible!! Thank you for all you do for my family and I!
Jun 06, 2023
Beautiful service.
Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done!
May 12, 2023
Very professional and passionate towards my needs in
Very professional and passionate towards my needs in choosing a vehicle. Was not over bearing.
May 03, 2023
Excellent service.
Excellent service. Paydon was great to work with. Everyone was kind and professional. They made sure I got a deal that met my objectives.
Apr 20, 2023
Friendly service that was done in a timely manner and
Friendly service that was done in a timely manner and awesome quality along with that.
Otto Sandoval-Carpio
Detailer
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Apr 14, 2023
Out standing and very communicative.
Out standing and very communicative. The job gets done and I never have any issues
Apr 14, 2023
Out standing and very communicative.
Out standing and very communicative. The job gets done and I never have any issues
Mar 19, 2023
Great service, did an oil change and they found a nail I
Great service, did an oil change and they found a nail I my tire an took care of it free of charge 😀 thanks for the help
Gaby Temprano
Business Development Admin
Sep 08, 2023
Lack of communication was astounding.
Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came
Aug 31, 2023
They are a pleasure to do business with from sales to
They are a pleasure to do business with from sales to service. Always understanding of my needs.
Jul 13, 2023
Love Lithia Hyundai Reno, they make sure you feel good
Love Lithia Hyundai Reno, they make sure you feel good about the deal! They work for your business.
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
May 22, 2023
Great group of folks in the service department!
Great group of folks in the service department!! Along with the finance department and the salesmen!!
Trisha Stone
Service Advisor
Sep 11, 2023
Never call back or answer phones.
Never call back or answer phones. Rverytime they have my car its for months and they take week or two to even get to it. And these are issues that should be recalls not thing i did to my car.
Sep 06, 2023
A very friendly and professional staff.
A very friendly and professional staff. I feel they do their utmost to accommodate me and always have my vehicle ready as promised.
Aug 20, 2023
wonderful service and very nice people.
wonderful service and very nice people. The automobile was clean and nice. I givebit a ten stars
Aug 17, 2023
Trisha and the Hyundai team are great at what they do and
Trisha and the Hyundai team are great at what they do and was by far the best experience I have had at a car dealership.
Aug 04, 2023
I’m not allowed to leave an honest review?
I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.
Robert Thomas
Parts Advisor
May 26, 2023
Lance has been so helpful, very personable, and he has a
Lance has been so helpful, very personable, and he has a great sense of humor!
Apr 27, 2023
The dealers are okay, maintenance on the other hand…fire
The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.
Apr 12, 2023
Always helpful.
Always helpful. Direct and forthright, and always showed me complete options on how I want to proceed, being mindful of my budget. Great guys to work with.
Jan 02, 2023
The BEST EVER.
The BEST EVER. Really on Top of it .very Customer Oriented. Definitely feels like a big family. Dylan is the best. Definitely a team effort in making sure the Customer is happy and well taken care of..
Nov 21, 2022
Lithia Hyundai of Reno has always provided great service
Lithia Hyundai of Reno has always provided great service for me. My service rep, Matt, has been doing a great job for me for 8 years. I always promise to write a good review for the excellent service I receive in the parts department and for oil changes and repairs. But I never do. It's time I cleared my conscience. These folks have always treated me fairly and professionally. My 2014 Elantra GT has been a pleasure to own for 8 years, thanks to Matt F. and the Service and Parts departments at Lithia Hyundai of Reno. 👍🙂👌
Joshua Clunie
Business Development Admin
Jun 09, 2023
Awesome service appreciate their professionalism greatly
Awesome service appreciate their professionalism greatly appreciate the experience look forward to using Lithia in the future
Jan 02, 2023
The BEST EVER.
The BEST EVER. Really on Top of it .very Customer Oriented. Definitely feels like a big family. Dylan is the best. Definitely a team effort in making sure the Customer is happy and well taken care of..
Dec 30, 2022
Good experience, friendly staff.
Good experience, friendly staff. I had a good time talking to the representatives of Lythia of Reno. Made my first buyer experience great.
Dec 23, 2022
Dylan, and his son, and Devan were the best .
Dylan, and his son, and Devan were the best . Made buying a car really easy and fast. Everything went very smooth. Best experience ever when buying a car. No pressure, no stress, it was amazing , I will always come to Lithia Hyundai to but a car and I’ve been telling everyone.