Service & Parts
Living in Reno can be rough on a new or a used vehicle purchase. The harsh sun and desert sand make keeping your vehicle in pristine condition a difficult task. However, drivers who purchase a new vehicle or used vehicle from Lithia Hyundai of Reno can take advantage of the High Desert Protection Package that comes with each purchase!
The High Desert Protection Package comes standard for only $998 on most vehicles and includes the following features: ELO GPS, PERMAPLATE Paint and Fabric Protection, and Nitrofill. This comprehensive package will help Sparks drivers protect their vehicles from day-to-day wear, keep track of where their vehicle is, and make maintaining their vehicle easier with vehicle health alerts.
The High Desert Protection Package is just one reason Lithia Hyundai of Reno is set apart from other car dealerships in Nevada. Explore the elements of this exclusive package below and contact our team to schedule a test drive in your protected vehicle today!
A core feature of the High Desert Protection Package, the ELO GPS system collects real-time information on your vehicle’s location and health and sends them to your PC, tablet, or smartphone. Additionally, Fernley drivers will receive alerts about their vehicle’s health – for example, if the oil is low – or alerts regarding theft protection. If your vehicle is missing or stolen, you can access a 24/7 hotline to connect with police departments to recover your vehicle. Read some of the other benefits that come with the ELO GPS system below:
Elo GPS gives you real-time location information nationwide using any PC, tablet or cell phone. You can access our hotline 24/7 and our team of recovery specialists will work with your local police department to recover your car within minutes.
This feature provides valuable information about the health of your vehicle and notifies you if there is an issue with the fluid levels or another component of your vehicle. This makes it easier for you to schedule a service appointment before further damage can occur.
The ELO GPS protects you from theft and assists with vehicle recovery in the event your vehicle is lost or stolen. With our real-time location service, your vehicle can easily be traced and found. Call your local authorities to file a report, then call our 24/7 hotline and ELO GPA will take it from there.
This feature gives you information on your vehicle’s location, its battery levels, check engine lights, and maintenance and service requirements with simple notifications. Stay informed and on top of your vehicle’s maintenance so you’re never caught off-guard by forgetting where you parked or by a sudden repair.
The PERMAPLATE paint and fabric protection is your source for high-quality automotive protection programs. Keep your new vehicle in pristine condition with comprehensive coverage against everything from exterior appearance to the replacement of lost or damaged keys. Choose a single plan or bundle multiple plans for the ideal protection plan for your vehicle!File a Claim
To file a claim, a customer may either call our Customer Service Department at 1-800-453-8470 during business hours (8:00 am – 5:00 pm MST, Mon.-Fri.) or they may fill out a claim form online.
The specific coverages for a contract are detailed on the contract itself. If the customer is unable to locate their contract, they may also contact our Customer Service Department by emailing [email protected] or by calling 1-800-453-8470. In order to locate their warranty, the customer must provide either their warranty number or their Vehicle Identification Number (VIN). A Customer Service Representative will assist the customer with any questions they may have regarding their specific coverages.
If the customer wishes to renew their contract at the end of the coverage period, they may return to an authorized dealer where they can purchase an additional contract at the prevailing retail rate. If the customer has moved, or if they are uncertain as to which dealerships in their area offer their specific contract, they may contact our Customer Service Department at 1-800-453-8470 or by emailing [email protected]. A Customer Service Representative will assist the customer in locating an authorized dealer near them.
Please note that not all contracts are renewable. Contact our Customer Service if there is a question about the renewal of specific warranties/contracts.
Our Product Warranties are non-cancellable since there is a physical product applied to the vehicle that cannot be removed post application. However, some Service Contracts may be cancellable. Review your specific Warranty/Contact for details regarding its cancellability, or contact our Customer Service Department at (800) 453-8470.
In the case of cancellable Service Contracts, please note that your selling dealership is responsible for providing refunds as per the terms of the specific contract. All inquiries regarding refund amount, status, and payments should be directed to your selling dealership.
Significantly increase the life of your tires with Nitrofill! Unlike compressed air, the Nitrofill nitrogen compound keeps your tire at its ideal pressure for longer, increasing its lifetime and your vehicle’s performance. In addition to even tire pressure, Nitrofill nitrogen is less corrosive than compressed air, meaning the structure and quality of the rubber in your tire will be preserved for longer. See the other benefits of using Nitrofill below:Submit a Repair Claim
We will cover the costs of repairing or replacing your NitroFill filled tires should you experience a flat tire or tire failure due to a road hazard.
Your vehicle may be towed to the destination of your choice.
You are covered for emergency road service throughout the U.S. and Canada.
A service truck will deliver emergency supplies of gasoline, water, oil or other necessary supplies. You only pay for the cost of the supplies.
You are covered to boost batteries and perform minor adjustments to alternators, starters, etc. while on the road.
If your keys are lost, broken or you are accidentally locked out of your vehicle, you will be covered.
Members receive travel pricing on hotels, airfare and rental cars, complimentary trip routing service and trip interruption coverage.
Learn more about the High Desert Protection Package and all the benefits included with this comprehensive package when you contact our team. In the meantime, you can browse our new vehicle specials and find the value of your trade-in vehicle from the comfort of your Carson City home to see how much you can save on your next vehicle purchase! Stop by today to see why Lithia Hyundai of Reno is the preferred Hyundai dealer for Reno customers!