Conozca a Nuestro Equipo
Service
Lance Smith
Service Advisor
Matt Franceschini
Service Advisor
Jeremy Olsen
Service Manager
Donald Ostrom
Service Advisor
Everett Clunie
Lube Techician
Cuong Ngo
Service Techician
Bryan Mazariegos
Service Technician
Chantel Kaminskaya
Assistant Service Manager
Drea McGiffin
Business Development Admin
Hai Ngo
Service Techician
Trisha Stone
Service Advisor
Otto Sandoval-Carpio
Detailer
Maegan Minetto
Business Development Admin
Finance
Bryan Ogg
Finance Manager
David Lennox
F&I Manager
Devin Rogers
Finance Manager
Internet
Holly Jensen
Internet Sales Specialist
Tony Roach
Internet Sales Specialist
Mathew Reed
Internet Sales Specialist
Michael Costello
Internet Sales Specialist
Hannah Choquette
Business Development Lead
Iris Flores-Garcia
Business Development Lead
Gaby Temprano
Business Development Admin
Levi Williams
Internet Sales Specialist
Management
Dylan Clunie
General Manager
Steve Leveille
Sales Manager
Anthony Mazzone
New Vehicle Manager
Scott Robert
e Commerce Marketing Manager
Sales
Dan Dunham
Master Sales Associate
Ryan Ferris
Assistant Sales Manager
Larry Farrell
Business Development Admin
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Chris Clark
Credit Specialist
Efren Gonzalez-Aguayo
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Paydon Chambers
Product Specialist
Ryan "RJ" Bush
Buyer
Joshua Clunie
Business Development Admin
Kim Murillo
Business Development Admin
Cesar Sanchez
Product Specialist
Javiera Ravest
Product Specialist
Kathleen "Kat" Harris
Business Development Admin
Parts
Dawn Vincent
Parts Manager
Robert Thomas
Parts Advisor
Lance Smith
Service Advisor
Nov 24, 2023
Lance is by far the best service advisor I’ve ever worked
Lance is by far the best service advisor I’ve ever worked with I’ve purchased vehicles every 2 years since I was 16 and that’s a lot of advisors. He is so good and takes such good of my because I’m such a picky about my vehicles. Thank you Lance for all you do!!!
Nov 22, 2023
STOP stop stop STOP STOP STOP STOP STOP STOPSTOP STOP
STOP stop stop STOP STOP STOP STOP STOP STOPSTOP STOP STOP STOP STOP STOP STOP STOP STOP STOP DTOP
Nov 18, 2023
Very polite and professional.
Very polite and professional. Thanks so much for your help. I would recommend you to a friend.
Nov 12, 2023
Lance is one of the kindest advisors I have work with in
Lance is one of the kindest advisors I have work with in comparison to other dealerships in my pervious years.
Nov 10, 2023
My usual rep Lance had a family issue.
My usual rep Lance had a family issue. The person who took over was very short and I really did not get what I had asked for. He also made me feel like I was a dumb female when I asked questions.
Matt Franceschini
Service Advisor
Nov 24, 2023
Customer service in the service department was very poor.
Customer service in the service department was very poor. I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women working, they rolled the tire out the door and made me roll it nearly three blocks away where I had to park. As I’m sure you know tires are not weighted evenly now and it caused me a lot of pain. I did mention that I had surgery on my neck. I absolutely love my car, just wish you might work on custom service after the sales.
Nov 22, 2023
All the guys were very helpful and considerate.
All the guys were very helpful and considerate. Professional and down to earth. Top Notch
Nov 12, 2023
I Always have great service with hyundai.
I Always have great service with hyundai. Fast and friendly service thank you Matt for making sure I’m taken care of
Nov 10, 2023
My usual rep Lance had a family issue.
My usual rep Lance had a family issue. The person who took over was very short and I really did not get what I had asked for. He also made me feel like I was a dumb female when I asked questions.
Nov 07, 2023
Very good service and feed backs.
Very good service and feed backs. They have good manners to explain anything you want to know
Bryan Ogg
Finance Manager
Nov 25, 2023
Good customer service and support with both your company
Good customer service and support with both your company and your team is very helpful to us and your business
Nov 19, 2023
Paydon spent a lot time orientating on all cars features
Paydon spent a lot time orientating on all cars features and made sure this 69 y/o understood how they work.
Nov 17, 2023
Tony was awesome and the dream sales person, helped us
Tony was awesome and the dream sales person, helped us when we most needed it and was an amazing person, loved that guy, and wish him the most success and give him our thanks!
Nov 12, 2023
The dealership was completely different then past
The dealership was completely different then past experiences. This dealership was all about customer service. And this company should be proud of the work Lucas did to not only sell us a great car but he treated us like we were family and that he would do everything to get us in a affordable and comfortable car great on gad. He showed us kindness, he showed patience and understanding.Lucas went above and beyond to make us feel assured that he would do what he said and he truly went the extra mil so that we weren't stressed or that we felt confused about any step of the purchasing of the car. He was an honest, hardworking and customer service oriented that I would buy another car from him. But most importantly he was a friend at the end of the day.
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
David Lennox
F&I Manager
Nov 24, 2023
Customer service in the service department was very poor.
Customer service in the service department was very poor. I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women working, they rolled the tire out the door and made me roll it nearly three blocks away where I had to park. As I’m sure you know tires are not weighted evenly now and it caused me a lot of pain. I did mention that I had surgery on my neck. I absolutely love my car, just wish you might work on custom service after the sales.
Nov 19, 2023
This purchase was the quickest and smoothest I have ever
This purchase was the quickest and smoothest I have ever experienced. Dan Dunham and Wes Wilson are great.
Nov 18, 2023
I love the service the attention although I did find
I love the service the attention although I did find there was a few rough spots in my paint
Nov 12, 2023
The dealership was completely different then past
The dealership was completely different then past experiences. This dealership was all about customer service. And this company should be proud of the work Lucas did to not only sell us a great car but he treated us like we were family and that he would do everything to get us in a affordable and comfortable car great on gad. He showed us kindness, he showed patience and understanding.Lucas went above and beyond to make us feel assured that he would do what he said and he truly went the extra mil so that we weren't stressed or that we felt confused about any step of the purchasing of the car. He was an honest, hardworking and customer service oriented that I would buy another car from him. But most importantly he was a friend at the end of the day.
Nov 12, 2023
Solid.
Solid. Some clean up of the water spots on the windshield would have been appreciated. Other than that the team worked hard to make us happy.
Holly Jensen
Internet Sales Specialist
Nov 08, 2023
Awesome team!
Awesome team! They have helped me out every time I came in. I will not go anywhere else.
Nov 06, 2023
Eddie Hill was amazing!
Eddie Hill was amazing! He's knowledgeable, kind and an all around great guy. Lithia Hyundai is great. He is an asset to our community. He is amazing. We recommend him highly to anyone looking for great service and a smile.
Oct 21, 2023
This dealership is friendly, low pressure and able to
This dealership is friendly, low pressure and able to meet individual needs of clients. Highly recommend.them.
Oct 07, 2023
They are an amazing place they make you feel right at
They are an amazing place they make you feel right at home an very welcome along with great customer service
Sep 20, 2023
I had a very lovely time financing a vehicle here, Holly
I had a very lovely time financing a vehicle here, Holly is extremely nice and accommodating and I’m glad she was my dealer for my vehicle. She was able to give me exactly what I needed.
Devin Rogers
Finance Manager
Nov 20, 2023
Good service positive vibes good attitude they treat you
Good service positive vibes good attitude they treat you like family they are respectful and responsible
Nov 19, 2023
They are friendly and really try to make a deal.
They are friendly and really try to make a deal. This is the second vehicle we have purchased from them.
Nov 15, 2023
Had a great experience shopping for my new car.
Had a great experience shopping for my new car. Had a great sales person answered every question I had got me into the vehicle I want it
Nov 08, 2023
Awesome team!
Awesome team! They have helped me out every time I came in. I will not go anywhere else.
Nov 01, 2023
I had a positive experience buying my Santa Cruz.
I had a positive experience buying my Santa Cruz. Eddie was fabulous! He was informative without any pressure.
Tony Roach
Internet Sales Specialist
Nov 17, 2023
Tony was awesome and the dream sales person, helped us
Tony was awesome and the dream sales person, helped us when we most needed it and was an amazing person, loved that guy, and wish him the most success and give him our thanks!
Nov 01, 2023
Not bad place.
Not bad place. Didn’t spend loads of time and people where nice and understanding.
Oct 17, 2023
We had a great experience with this dealership.
We had a great experience with this dealership. I would buy from them again and would also recommend them to anyone looking.
Oct 02, 2023
Tony was amazing to work with.
Tony was amazing to work with. He was very knowledgeable and answered all the questions I had. He found me the exact vehicle I wanted and stayed in my price range. He was amazing to work with and I will come back to him for all my future purchases
Sep 24, 2023
There was no pressure and Tony took a lot of time with me
There was no pressure and Tony took a lot of time with me during my first visit and the follow up when I purchased the Palisade
Dylan Clunie
General Manager
Nov 24, 2023
Lance is by far the best service advisor I’ve ever worked
Lance is by far the best service advisor I’ve ever worked with I’ve purchased vehicles every 2 years since I was 16 and that’s a lot of advisors. He is so good and takes such good of my because I’m such a picky about my vehicles. Thank you Lance for all you do!!!
Oct 02, 2023
This is the second purchase from them and have had issues
This is the second purchase from them and have had issues with both. Had to get the general manager involved to make it right. Seems very unprofessional
Sep 11, 2023
The people at the dealership were competent and friendly.
The people at the dealership were competent and friendly. I appreciated that they facilitated all the paperwork. My 2012 Hyundai Tucson had a bad engine and I got a new one.
Aug 01, 2023
The receptionist was superior in getting help for me from
The receptionist was superior in getting help for me from the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome.
May 22, 2023
Great group of folks in the service department!
Great group of folks in the service department!! Along with the finance department and the salesmen!!
Mathew Reed
Internet Sales Specialist
Oct 08, 2023
They went above and beyond for me.
They went above and beyond for me. Thank you Lithia Hyundai. You guys are great!
Aug 31, 2023
Great customer service, no pressure from the sales staff.
Great customer service, no pressure from the sales staff. Worked with us on the price. Salesman called and gave us detailed description of the very minor issues that were discovered during the vehicle inspection.
Aug 18, 2023
My visit was very welcoming and felt like I got the best
My visit was very welcoming and felt like I got the best deal possible. Thank you to the salesmen
Jul 17, 2023
The whole Lithia staff was fantastic!
The whole Lithia staff was fantastic! Friendly, professional, and honest. Great place to buy a car!
Jul 15, 2023
Mgr Steve , and salesman Matt helped me get out of an
Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !
Dan Dunham
Master Sales Associate
Nov 26, 2023
Treated us courteously and didn’t try to sell us a bunch
Treated us courteously and didn’t try to sell us a bunch of extra stuff. The car is great!
Nov 24, 2023
The service was great I was very happy with the employees
The service was great I was very happy with the employees they were all really nice
Nov 19, 2023
This purchase was the quickest and smoothest I have ever
This purchase was the quickest and smoothest I have ever experienced. Dan Dunham and Wes Wilson are great.
Nov 13, 2023
Made my experience buying a car very pleasant no
Made my experience buying a car very pleasant no pressure. Dan Dunham was by far the most friendly salesman I have ever dealt with. I would highly recommend him and Hyundai.
Nov 13, 2023
This was an amazing experience and no pressure.
This was an amazing experience and no pressure. The salesman was outstanding and I would recommend him to anyone any day.
Ryan Ferris
Assistant Sales Manager
Nov 24, 2023
The service was great I was very happy with the employees
The service was great I was very happy with the employees they were all really nice
Nov 18, 2023
Javi was amazing in every possible way.
Javi was amazing in every possible way. We are very happy with our purchase. She’s personable, and extremely knowledgeable. We’ll definitely be coming back and referring people to her.
Nov 13, 2023
Our salesman was assume.
Our salesman was assume. But the issue was with the Sales Manager, Ryan Ferris. I was told one thing and then another by him. He was also slow at relying. Really messy and he made the experience not good,. Also, they never sent me the EDRS, but they said it was sent. We kept on them and received it by email a few weeks later. We pushed for it as to not miss our DMV appointment.
Oct 17, 2023
Levi is one of the best in the game!
Levi is one of the best in the game! I have been searching for a new vehicle for about a year (and have visited too many dealerships to count), and I truly believe that I chose to give my business to Lithia Hyundai of Reno due to his advice, patience, and time dedicated to helping me find a vehicle. He formed a relationship with my boyfriend and I so much so that there were points when I almost forgot that he was trying to sell me a car. His kindness, patience, and willingness to listen was much appreciated and, in my experience, far exceeds that of many of his competitors. Ask for Levi if you are visiting Lithia Hyundai anytime soon!
Oct 01, 2023
Terrific job as always.
Terrific job as always. Professional, courteous, knowledgeable and friendly. Every time I go it is great.
Jeremy Olsen
Service Manager
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
Oct 19, 2023
It was a pleasure meeting you this morning.
It was a pleasure meeting you this morning. And made it really easy to work with you.
Oct 17, 2023
They have made it really easy and they work with you so
They have made it really easy and they work with you so thank you alot
Sep 15, 2023
When comparative assessments are made I have found this
When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Michael Costello
Internet Sales Specialist
Nov 19, 2023
They are friendly and really try to make a deal.
They are friendly and really try to make a deal. This is the second vehicle we have purchased from them.
Oct 17, 2023
The folks there are kind and cordial, and even put up
The folks there are kind and cordial, and even put up with me temporarily losing my driver's license and saying bad words (a lot of bad words!)
Oct 02, 2023
This is the second purchase from them and have had issues
This is the second purchase from them and have had issues with both. Had to get the general manager involved to make it right. Seems very unprofessional
Jul 23, 2023
Both were great to work with.
Both were great to work with. They made sure I received a safe and reliable vehicle. They were able to put me in a new car that saved ne huge on interest payments.
Jul 13, 2023
Love Lithia Hyundai Reno, they make sure you feel good
Love Lithia Hyundai Reno, they make sure you feel good about the deal! They work for your business.
Steve Leveille
Sales Manager
Jul 15, 2023
Mgr Steve , and salesman Matt helped me get out of an
Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !
Apr 14, 2023
Life changing, no pressure it's like they really care
Life changing, no pressure it's like they really care about you. Very easy so simple
Mar 21, 2023
Our experience at Lithia was exceptional.
Our experience at Lithia was exceptional. We were helped by Efren and Holly and could not be more pleased with our service. They are both very friendly, professional, and knowledgeable; they made us feel comfortable throughout the entire car buying process. They both took so much time with us, answering questions and giving us ample time to test drive the car, and process information about the car we were interested in purchasing. Steve was extremely friendly, helpful, and professional when we were discussing financing. Bryan was professional, efficient, and friendly while we were signing documents, and made that process a breeze. Everyone went above and beyond and we could not be happier with our service. We also love our Santa Fe. We would definitely recommend Lithia Hyundai to anyone shopping for a new vehicle.
Mar 14, 2023
From the moment I walked in the front door I had amazing
From the moment I walked in the front door I had amazing service from Dan. He was able to listen to my needs and allow me to walk out of the dealership feeling like a million bucks. I had a great experience and would highly recommend this dealership.
Mar 14, 2023
Dan was thorough in assisting us on the phone, and later
Dan was thorough in assisting us on the phone, and later in explaining the vehicle's features. Overall, he and the finance guy Devin both provided excellent customer service.
Larry Farrell
Business Development Admin
Nov 24, 2023
Customer service in the service department was very poor.
Customer service in the service department was very poor. I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women working, they rolled the tire out the door and made me roll it nearly three blocks away where I had to park. As I’m sure you know tires are not weighted evenly now and it caused me a lot of pain. I did mention that I had surgery on my neck. I absolutely love my car, just wish you might work on custom service after the sales.
Oct 28, 2023
Super Professional efficient, friendly answer all my
Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone
Sep 04, 2023
Nice place always gets it done every time I come in I
Nice place always gets it done every time I come in I always walk out with a new car.
Aug 04, 2023
I’m not allowed to leave an honest review?
I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.
Aug 02, 2023
Very friendly staff who were quick and efficient in
Very friendly staff who were quick and efficient in helping me find my new car at a price I could afford.
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Nov 24, 2023
The service was great I was very happy with the employees
The service was great I was very happy with the employees they were all really nice
Nov 20, 2023
Good service positive vibes good attitude they treat you
Good service positive vibes good attitude they treat you like family they are respectful and responsible
Nov 12, 2023
The dealership was completely different then past
The dealership was completely different then past experiences. This dealership was all about customer service. And this company should be proud of the work Lucas did to not only sell us a great car but he treated us like we were family and that he would do everything to get us in a affordable and comfortable car great on gad. He showed us kindness, he showed patience and understanding.Lucas went above and beyond to make us feel assured that he would do what he said and he truly went the extra mil so that we weren't stressed or that we felt confused about any step of the purchasing of the car. He was an honest, hardworking and customer service oriented that I would buy another car from him. But most importantly he was a friend at the end of the day.
Nov 12, 2023
Solid.
Solid. Some clean up of the water spots on the windshield would have been appreciated. Other than that the team worked hard to make us happy.
Oct 28, 2023
Super Professional efficient, friendly answer all my
Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone
Hannah Choquette
Business Development Lead
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
Sep 16, 2023
The dealership is pretty good.
The dealership is pretty good. Their finance department had tried everything they can to help me in a dire situation. And they were very creative in their problem solving skills. Dustin is a master financier,, along with Brian. But I came in to have my 2016 Ram 1500 fixed, which I purchased from them. The repair needed was a suspension issue. Which had previously failed twice before. This time I had my family in the truck and it could of ended disastrously. So when I brought the truck in. I checked in with Lance. He was initially warm, but it quickly changed after i pointed out my issues and why I was there. I asked him to take a look and see why this issue keeps happening. And then I asked for a loaner. As this was our only families vehicle. I love in south lake tahoe, so this entire ordeal had taken 2 days to get the truck there. And a day off work. I explained to Lance, that I need a vehicle while I'm waiting for repairs. And I insisted, simply because it was a failed repair that forced me to tow the truck there. So I couldn't just come back later. I needed something for my kids and wife to get to school. And he simply replied, "so do all these other people", I don't know what you want me to do". To which i replied, " I need you to help me, I shouldn't be stranded because of a repeated faulty repair job." " there's nothing I can do." With a shrug, he dismissed me. I told him "that's a real xxxxty way to treat a customer your service team screwed over". His only reply, with distain, was " im sorry you feel that way". That was last Monday. I haven't heard a thing from the service department. Not from Lance who gave me his card, nor anyone else in service. This is the worst service. Which is a warranty covered issue, that I've ever dealt with. I'm hoping they remedy the issue for good this time. But with this track record. I doubt it will be fixed. At least not the way it should be. Still waiting for a call. 6 days and counting.
Aug 01, 2023
The receptionist was superior in getting help for me from
The receptionist was superior in getting help for me from the service department. Got a very necessary appointment moved up to keep me able to use my transportation. Absolutely awesome.
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No xx and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Apr 22, 2023
Was a difficult decision for me to buy a new car, but I
Was a difficult decision for me to buy a new car, but I was lucky to be assisted by Efren Gonzalez-Aguayo. Throughout the entire car buying process, Efren was incredibly knowledgeable and informative, answering all of my questions with patience and expertise. He went above and beyond to ensure that I was completely satisfied with my purchase and that I had all of the information I needed to make an informed decision. Overall, I would highly recommend Efren Gonzalez-Aguayo to anyone looking to purchase a new car at Hyundai Reno. His exceptional customer service, professionalism, and expertise truly set him apart from the rest. Thank you, Lithia Hyundai Reno, for making my car buying experience such a positive one! Five stars all around!
Donald Ostrom
Service Advisor
Nov 22, 2023
STOP stop stop STOP STOP STOP STOP STOP STOPSTOP STOP
STOP stop stop STOP STOP STOP STOP STOP STOPSTOP STOP STOP STOP STOP STOP STOP STOP STOP STOP DTOP
Nov 22, 2023
All the guys were very helpful and considerate.
All the guys were very helpful and considerate. Professional and down to earth. Top Notch
Nov 18, 2023
Very polite and professional.
Very polite and professional. Thanks so much for your help. I would recommend you to a friend.
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
Oct 17, 2023
They have made it really easy and they work with you so
They have made it really easy and they work with you so thank you alot
Everett Clunie
Lube Techician
Nov 18, 2023
Very polite and professional.
Very polite and professional. Thanks so much for your help. I would recommend you to a friend.
Oct 17, 2023
They have made it really easy and they work with you so
They have made it really easy and they work with you so thank you alot
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Sep 08, 2023
Great customer service.
Great customer service. Quick, friendly and efficient service. I was able to get an oil change at Hyundai despite owning another brand of vehicle.
Aug 17, 2023
Trisha and the Hyundai team are great at what they do and
Trisha and the Hyundai team are great at what they do and was by far the best experience I have had at a car dealership.
Chris Clark
Credit Specialist
Nov 01, 2023
Not bad place.
Not bad place. Didn’t spend loads of time and people where nice and understanding.
Oct 28, 2023
Super Professional efficient, friendly answer all my
Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone
Jun 25, 2023
They were very honest and helpful.
They were very honest and helpful.when it came to getting the sun it was an easy process
May 07, 2023
My experience at this dealership is far beyond the best.
My experience at this dealership is far beyond the best. From servicing to buying vehicles, outstanding in every detail! Thank you!!
Apr 30, 2023
The dealership is great however we keep getting surveys
The dealership is great however we keep getting surveys and are getting tired of it so please stop sending surveys
Efren Gonzalez-Aguayo
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Nov 19, 2023
They are friendly and really try to make a deal.
They are friendly and really try to make a deal. This is the second vehicle we have purchased from them.
Aug 20, 2023
Very smooth and relaxed experience.
Very smooth and relaxed experience. Cool employees that don't push. Especially Efren, he's the best salesman I've worked with.
Jul 12, 2023
I had excellent personal and professional service from my
I had excellent personal and professional service from my salesperson Efren. They have been on the lookout for my vehicle after the sale attending to minor details so I am satisfied with my purchase.
May 03, 2023
It has amazing staff!
It has amazing staff!!I always feel welcomed to come back the best in Reno most of all Efren Gonzalez is the best 😊
Apr 30, 2023
The dealership is great however we keep getting surveys
The dealership is great however we keep getting surveys and are getting tired of it so please stop sending surveys
Cuong Ngo
Service Techician
Nov 26, 2023
Excellent service, my service advisor Ryan Newton was
Excellent service, my service advisor Ryan Newton was very professional and knowledgeable. The work done was perfect. Exactly what I had requested in a timely manner.
Oct 17, 2023
They have made it really easy and they work with you so
They have made it really easy and they work with you so thank you alot
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Bryan Mazariegos
Service Technician
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
Oct 17, 2023
They have made it really easy and they work with you so
They have made it really easy and they work with you so thank you alot
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 31, 2023
Got deal done in one afternoon.
Got deal done in one afternoon. Follow up service has been good. All friendly staff.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Anthony Mazzone
New Vehicle Manager
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
Jun 06, 2023
Brian and Derrick were great!
Brian and Derrick were great! He was able to get me what I wanted! Good follow up as well
May 05, 2023
Had a great experience.
Had a great experience. Was my third time getting a vehicle there and the salesman was a very awesome person
Mar 06, 2023
Great dealership all employees very friendly.
Great dealership all employees very friendly. Will buy another suv from them in the future.
Jan 14, 2023
It was a bit difficult to get a live person to set up
It was a bit difficult to get a live person to set up maintenance appointment. But the service itself was efficient and satifactory.
Chantel Kaminskaya
Assistant Service Manager
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
Oct 17, 2023
They have made it really easy and they work with you so
They have made it really easy and they work with you so thank you alot
Sep 15, 2023
When comparative assessments are made I have found this
When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Scott Robert
e Commerce Marketing Manager
Aug 31, 2023
They are a pleasure to do business with from sales to
They are a pleasure to do business with from sales to service. Always understanding of my needs.
May 20, 2023
I’ve always been told that if you have nothing nice to
I’ve always been told that if you have nothing nice to say then don’t say anything at all. But, I do have something nice to say…. We love our new cars! I’ve left my views and opinions of how our deal went down on yelp.
May 03, 2023
This is one of the most friendly & considerate
This is one of the most friendly & considerate dealerships I've been to in a long time! Thank you!
Apr 27, 2023
The dealers are okay, maintenance on the other hand…fire
The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.
Apr 21, 2023
Always take the best care of my vehicle and make me feel
Always take the best care of my vehicle and make me feel comfortable with the service they provide!
Drea McGiffin
Business Development Admin
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
Oct 17, 2023
They have made it really easy and they work with you so
They have made it really easy and they work with you so thank you alot
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Jul 29, 2023
Two weeks in and I am still waiting for my car to be
Two weeks in and I am still waiting for my car to be repair too long of a wait. The gentleman at the service department is nice. But nice won’t cut it. I have call the service manager twice and no return call/ the lack of communication is what bothers me the most. Makes me think I’m being ignore and/or discriminated.
Hai Ngo
Service Techician
Oct 17, 2023
They have made it really easy and they work with you so
They have made it really easy and they work with you so thank you alot
Sep 11, 2023
Dylan has a great dealership, and good employees, Lance
Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.
Aug 10, 2023
Your dealership always took care of me.
Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Jun 22, 2023
I have been going to this dealership for at least 14
I have been going to this dealership for at least 14 years. I have enjoyed our relationship.
Dawn Vincent
Parts Manager
Aug 31, 2023
They are a pleasure to do business with from sales to
They are a pleasure to do business with from sales to service. Always understanding of my needs.
Jul 31, 2023
I signed up for 2 years of oil changes but it looks like
I signed up for 2 years of oil changes but it looks like the service Bay is always full. The oil change is supposed to take about an hour they said. But I went in there for another type of service and they said it would take one to four days that I would have to leave my truck there.
May 26, 2023
Lance has been so helpful, very personable, and he has a
Lance has been so helpful, very personable, and he has a great sense of humor!
Apr 27, 2023
The dealers are okay, maintenance on the other hand…fire
The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.
Apr 15, 2023
They are dishonest, had I had not researched I would had
They are dishonest, had I had not researched I would had been taken to the cleaners!
Iris Flores-Garcia
Business Development Lead
Aug 30, 2023
Lucas was an amazing sales man!
Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No xx and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Apr 27, 2023
They are amazing and kind.
They are amazing and kind. I’m a first time car buyer and didn’t really know anything to do with cars except how to jump my old ones lol, but everyone was able to easily explain everything to me so I understood what was happening and what I needed to do
Apr 23, 2023
No pressure sales, Dan was great to work with.
No pressure sales, Dan was great to work with. Found a nice little car that fit our budget.
Apr 21, 2023
Always take the best care of my vehicle and make me feel
Always take the best care of my vehicle and make me feel comfortable with the service they provide!
Trisha Stone
Service Advisor
Nov 26, 2023
Trisha was UH-MAZING!
Trisha was UH-MAZING! She was more knowledgeable than the GUYS who sold me the car in California. Tbh.. I’ll probably come there from now on if I need anything done or looked at on my car. It’s worth the drive!!
Nov 24, 2023
Customer service in the service department was very poor.
Customer service in the service department was very poor. I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women working, they rolled the tire out the door and made me roll it nearly three blocks away where I had to park. As I’m sure you know tires are not weighted evenly now and it caused me a lot of pain. I did mention that I had surgery on my neck. I absolutely love my car, just wish you might work on custom service after the sales.
Nov 18, 2023
Very polite and professional.
Very polite and professional. Thanks so much for your help. I would recommend you to a friend.
Nov 18, 2023
I love the service the attention although I did find
I love the service the attention although I did find there was a few rough spots in my paint
Nov 01, 2023
Everyone one I felt with was super nice and helpful never
Everyone one I felt with was super nice and helpful never felt like I was a burden above and beyond awesome experience
Paydon Chambers
Product Specialist
Nov 19, 2023
Paydon spent a lot time orientating on all cars features
Paydon spent a lot time orientating on all cars features and made sure this 69 y/o understood how they work.
Sep 21, 2023
Bryan Ogg make a choice everyday to help people get into
Bryan Ogg make a choice everyday to help people get into a vehicle with the best rate possible!! Thank you for all you do for my family and I!
Jun 06, 2023
Beautiful service.
Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done!
May 12, 2023
Very professional and passionate towards my needs in
Very professional and passionate towards my needs in choosing a vehicle. Was not over bearing.
May 03, 2023
Excellent service.
Excellent service. Paydon was great to work with. Everyone was kind and professional. They made sure I got a deal that met my objectives.
Gaby Temprano
Business Development Admin
Oct 22, 2023
They have been extremely helpful in my car buying
They have been extremely helpful in my car buying experience. They’ve gone above and beyond in taking care of my needs, in my opinion. I would definitely recommend. Thank you, all of you! Oh, and as far as the service advisors, I recommend Lance Smith. He’s awesome
Sep 08, 2023
Lack of communication was astounding.
Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came
Aug 31, 2023
They are a pleasure to do business with from sales to
They are a pleasure to do business with from sales to service. Always understanding of my needs.
Jul 13, 2023
Love Lithia Hyundai Reno, they make sure you feel good
Love Lithia Hyundai Reno, they make sure you feel good about the deal! They work for your business.
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No xx and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Otto Sandoval-Carpio
Detailer
Jul 27, 2023
I TITUS, I Want to thank you for your help got me a car,
I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No xx and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Apr 14, 2023
Out standing and very communicative.
Out standing and very communicative. The job gets done and I never have any issues
Apr 14, 2023
Out standing and very communicative.
Out standing and very communicative. The job gets done and I never have any issues
Mar 19, 2023
Great service, did an oil change and they found a nail I
Great service, did an oil change and they found a nail I my tire an took care of it free of charge 😀 thanks for the help
Robert Thomas
Parts Advisor
Oct 07, 2023
the service is good customer service.
the service is good customer service..Everyone is really nice there. I give it a 10
May 26, 2023
Lance has been so helpful, very personable, and he has a
Lance has been so helpful, very personable, and he has a great sense of humor!
Apr 27, 2023
The dealers are okay, maintenance on the other hand…fire
The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.
Apr 12, 2023
Always helpful.
Always helpful. Direct and forthright, and always showed me complete options on how I want to proceed, being mindful of my budget. Great guys to work with.
Jan 02, 2023
The BEST EVER.
The BEST EVER. Really on Top of it .very Customer Oriented. Definitely feels like a big family. Dylan is the best. Definitely a team effort in making sure the Customer is happy and well taken care of..
Ryan "RJ" Bush
Buyer
Nov 26, 2023
Treated us courteously and didn’t try to sell us a bunch
Treated us courteously and didn’t try to sell us a bunch of extra stuff. The car is great!
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
Nov 08, 2023
Awesome team!
Awesome team! They have helped me out every time I came in. I will not go anywhere else.
Nov 04, 2023
Excellent job and sales, I was able to price on the
Excellent job and sales, I was able to price on the website and it came out exact
Oct 28, 2023
Super Professional efficient, friendly answer all my
Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone
Maegan Minetto
Business Development Admin
Nov 18, 2023
Very polite and professional.
Very polite and professional. Thanks so much for your help. I would recommend you to a friend.
Nov 08, 2023
Super friendly and everyone in there was very helpful and
Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road
Oct 17, 2023
They have made it really easy and they work with you so
They have made it really easy and they work with you so thank you alot
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No xx and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Apr 21, 2023
Always take the best care of my vehicle and make me feel
Always take the best care of my vehicle and make me feel comfortable with the service they provide!