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Service

Lance Smith

Lance Smith

Service Advisor

Certified
356 Reviews
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Tabatha Culver

Tabatha Culver

SERVICE ADVISOR

Certified
314 Reviews
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Matt Franceschini

Matt Franceschini

Service Advisor

Certified
262 Reviews
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Matt Ashton

Matt Ashton

Operations Manager

Certified
101 Reviews
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Brett Roderick

Brett Roderick

Service Advisor
61 Reviews
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Everett Clunie

Everett Clunie

Lube Techician
12 Reviews
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Donald Ostrom

Donald Ostrom

Service Advisor
12 Reviews
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Gio Castro

Gio Castro

Service Technician
11 Reviews
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Jeremy Olsen

Jeremy Olsen

Service Techician
11 Reviews
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Cuong Ngo

Cuong Ngo

Service Techician
10 Reviews
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Chantel Kaminskaya

Chantel Kaminskaya

Assistant Service Manager
8 Reviews
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Bryan Mazariegos

Bryan Mazariegos

Service Technician
7 Reviews
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Otto Sandoval-Carpio

Otto Sandoval-Carpio

Detailer
7 Reviews
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Hai Ngo

Hai Ngo

Service Techician
6 Reviews
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Drea McGiffin

Drea McGiffin

Business Development Admin
5 Reviews
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Sales

Bryan Ogg

Bryan Ogg

Finance Manager

Certified
255 Reviews
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Holly Jensen

Holly Jensen

Certified Product Specialist
198 Reviews
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Cherae Cozzi

Cherae Cozzi

"Fresh Start" Challenged Credit Specialist / 800BadCredit.Com Loan Specialist
173 Reviews
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Devin Rogers

Devin Rogers

Finance Manager

Certified
112 Reviews
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Tony Roach

Tony Roach

Product Specialist
79 Reviews
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Robby Young

Robby Young

Sales Associate
72 Reviews
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Garrett Clunie

Garrett Clunie

Product Specialist
65 Reviews
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Mathew Reed

Mathew Reed

Product Specialist
63 Reviews
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PJ Pourjami

PJ Pourjami

Product Specialist
50 Reviews
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Michael Costello

Michael Costello

Credit Specialist- Special Finance
44 Reviews
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Hannah Choquette

Hannah Choquette

Business Development Lead
39 Reviews
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Larry Farrell

Larry Farrell

Business Development Admin
39 Reviews
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Dustin Snider

Dustin Snider

General Sales Manager
32 Reviews
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David Diaz

David Diaz

"Fresh Start" Challenged Credit Specialist / 800BadCredit.Com Loan Specialist
27 Reviews
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Dan Dunham

Dan Dunham

Master Sales Associate

Certified
24 Reviews
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Mishawn Roach

Mishawn Roach

Upgrade & Exchange Specialist
21 Reviews
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Chris Clark

Chris Clark

Credit Specialist
17 Reviews
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Ryan Ferris

Ryan Ferris

Product Specialist
16 Reviews
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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
15 Reviews
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Efren Gonzalez-Aguayo

Efren Gonzalez-Aguayo

Product Specialist
14 Reviews
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Jayce Robinson

Jayce Robinson

Fresh Start Loan Analyst / 800BadCredit.com Loan Specialist
10 Reviews
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Larry Satica

Larry Satica

Product Specialist
8 Reviews
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Kirby McMahon

Kirby McMahon

Fresh Start Loan Analyst / 800BadCredit.com Loan Specialist
5 Reviews
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Lillian Davis

Lillian Davis

Business Development Admin
3 Reviews
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Kim Murillo

Kim Murillo

Business Development Admin
3 Reviews
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Amy Smith

Amy Smith

Business Development Admin
3 Reviews
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Gaby Smith

Gaby Smith

Business Development Admin
2 Reviews
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Joshua Clunie

Joshua Clunie

Business Development Admin
1 Review
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Antonio Muro

Antonio Muro

"Fresh Start" Challenged Credit Specialist / 800BadCredit.Com Loan Specialist
1 Review
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Finance

Christopher Osorio

Christopher Osorio

Finance Manager
222 Reviews
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David Lennox

David Lennox

F&I Manager

Certified
197 Reviews
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Management

Dylan Clunie

Dylan Clunie

General Manager
72 Reviews
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Steve Leveille

Steve Leveille

Sales Manager
50 Reviews
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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
27 Reviews
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Tom Clark

Tom Clark

Used Car Manager
20 Reviews
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Scott Robert

Scott Robert

e Commerce Marketing Manager
20 Reviews
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Administration

Erin Snider

Erin Snider

Dealership Accountant II
17 Reviews
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Parts

Dawn Arguello

Dawn Arguello

Asst Parts Mgr
10 Reviews
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Robert Thomas

Robert Thomas

Parts Advisor
8 Reviews
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Lance Smith

Lance Smith

Service Advisor

356 Reviews
Certified
Recent Reviews

Jan 14, 2022

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Service was great! I was told they didn’t have any...

Service was great! I was told they didn’t have any appointments until March but they were able to squeeze me in that same day. I really appreciated their flexibility and understanding!

Jan 05, 2022

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Great customer service, friendly and professional staff....

Great customer service, friendly and professional staff. Nice facilities I look forward to my next visit.

Dec 30, 2021

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It was great. They were fast and efficient. They replaced...

It was great. They were fast and efficient. They replaced an engine in our fleet vehicle very quickly for us.

Dec 28, 2021

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I just purchased my second car with lithia of Hyundai...

I just purchased my second car with lithia of Hyundai just customer service I have received.

Dec 23, 2021

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Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

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Tabatha Culver

Tabatha Culver

SERVICE ADVISOR

314 Reviews
Certified
Dealership Experience 9 years
Industry Experience 9 years
Recent Reviews

Jan 13, 2022

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Best service ever made my day and the service writer...

Best service ever made my day and the service writer Tabatha was truelly amazing. I look forward to seeing you guys soon

Jan 11, 2022

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Fast honest service. Never had a bad experience here....

Fast honest service. Never had a bad experience here. Will come again. Love them long time.

Dec 30, 2021

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It was great. They were fast and efficient. They replaced...

It was great. They were fast and efficient. They replaced an engine in our fleet vehicle very quickly for us.

Dec 28, 2021

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I just purchased my second car with lithia of Hyundai...

I just purchased my second car with lithia of Hyundai just customer service I have received.

Dec 18, 2021

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Is Lithia Hyundai always does a great job of servicing my...

Is Lithia Hyundai always does a great job of servicing my car my car.. I purchased my car over 10 years ago from them and it's been a great car.. Should I ever decide decide to buy another car another car I would most certainly have them help me in the process. I highly recommend them as a preferred auto dealer in in purchasing a new or used car.

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Matt Franceschini

Matt Franceschini

Service Advisor

262 Reviews
Certified
Dealership Experience 7 years 2 months
Recent Reviews

Jan 11, 2022

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Fast honest service. Never had a bad experience here....

Fast honest service. Never had a bad experience here. Will come again. Love them long time.

Jan 05, 2022

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They're very well versed with my needs, were courteous as...

They're very well versed with my needs, were courteous as well as professional. The service was handled in a very timely manner, too!

Jan 05, 2022

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Great people clean. Weighting room. Drop car off the...

Great people clean. Weighting room. Drop car off the service was in and out timely manner..

Dec 31, 2021

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I purchased a used Jeep Rubicon off their used lot, I...

I purchased a used Jeep Rubicon off their used lot, I immediately noticed David Diaz from a previous Dealership that we purchased a new Jeep for my wife, so I felt comfortable from the start. I Rember David being very polite and easy going, we had a great experience on that purchase, and no different at this dealership. we go inside and I recognized PJ from another dealership from a couple years earlier, and we have purchased several trucks from him in the past. I had no idea he was working at this dealership, great guy. We were just driving by and saw this Jeep, and David was out there. David got a us a great deal on our used Jeep, and I have to say I felt we were treated very well even though it was a used car. We had a couple of minor things that we had on the due bill that needed to be corrected, and they were. Scott Robert was the one who verified the due bill and worked everything out. I can tell you from my experience with this dealership, they take doing the right thing seriously. Matt Franceschini worked with the sales department on that part. Matt was helpful and professional, and good guy. I would very easily recommend this dealership to anyone. Dex Baker.

Dec 29, 2021

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They were fast, knowledgeable and friendly. Thank you for...

They were fast, knowledgeable and friendly. Thank you for providing excellent care. The app makes it easy to schedule service.

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Bryan Ogg

Bryan Ogg

Finance Manager

255 Reviews
Certified
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Dealership Experience 9 years 7 months
Industry Experience 9 years 7 months
Recent Reviews

Jan 14, 2022

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Help me out with my first car building my credit with my...

Help me out with my first car building my credit with my starter car thanks to Lithia

Jan 10, 2022

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Never thought I would be able to get a new car! But...

Never thought I would be able to get a new car! But surprise…thank you so much to Cherae, she is absolutely amazing!! She has my business for life!

Jan 06, 2022

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My second time buying a vehicle from this dealership and...

My second time buying a vehicle from this dealership and once again, the service was outstanding. I upgraded to a Hyundai this time around and they found one that works perfectly for me and my wallet. Once again, I highly recommend this dealer :)

Jan 05, 2022

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Everyone was very helpful and nice. Would definitely...

Everyone was very helpful and nice. Would definitely recommend them. Would also purchase from them again in the future. Thank you.

Jan 01, 2022

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Holly was very courteous and helpful through the whole...

Holly was very courteous and helpful through the whole process. My 2nd. Purchase here,,very good experience as far as car lots go,,I would recommend them to anyone who is looking for a good new or previously owned vehicle.

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Christopher Osorio

Christopher Osorio

Finance Manager
Dealership Experience 8 years 1 months
Recent Reviews

Jan 11, 2022

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Holly was amazing to work with, very friendly and willing...

Holly was amazing to work with, very friendly and willing to help get you a great car.

Jan 11, 2022

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Holly was amazing highly and would recommend her to...

Holly was amazing highly and would recommend her to anyone who is looking for buy a car.

Jan 08, 2022

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My fiancé and I came in for our first, official car...

My fiancé and I came in for our first, official car purchase and left with an amazing deal! Cherae Cozzi is an incredible person and she went above and beyond to make our dreams come true. The staff was incredibly accommodating and very friendly! Despite our many doubts, pondering, price checking, credit hoops and many questions…we were able to walk away with a practically new Tucson. We are very satisfied with our experience and felt very comfortable 100% of the way. We were in good hands and feel like Cherae and the rest of Lithia’s staff did their absolute best for us! Thank you Lithia Hyundai!

Jan 05, 2022

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David Diaz was great….love the car. The finance guys...

David Diaz was great….love the car. The finance guys seemed a bit confused about the 30 no payment.

Jan 04, 2022

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What a fantastic experience! The people that work here...

What a fantastic experience! The people that work here are why I’m happy to do business with them. Terrific customer service all the way around. Holly was outstanding with helping us out and had great communication with me. Thank you all so much! Highly recommend!!

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Holly Jensen

Holly Jensen

Certified Product Specialist
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Dealership Experience 4 years 5 months
Industry Experience 4 years 5 months
I am an avid musician in my spare time, having played a variety of different genres (punk, alt rock, classical, garage, country, jazz, blues, and electric). I also enjoy rock climbing and am a huge fan of parkour. I am also an action movie freak. I am also a big dog lover, taking my fur babies for frequent walks and play time at the local park. Message me for assistance today.
Recent Reviews

Jan 11, 2022

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Holly was amazing to work with, very friendly and willing...

Holly was amazing to work with, very friendly and willing to help get you a great car.

Jan 11, 2022

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Holly was amazing highly and would recommend her to...

Holly was amazing highly and would recommend her to anyone who is looking for buy a car.

Jan 04, 2022

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What a fantastic experience! The people that work here...

What a fantastic experience! The people that work here are why I’m happy to do business with them. Terrific customer service all the way around. Holly was outstanding with helping us out and had great communication with me. Thank you all so much! Highly recommend!!

Jan 03, 2022

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My daughter bought a Palisade from Holly at Lithia. She...

My daughter bought a Palisade from Holly at Lithia. She had such great things to say about her “no bologna” experience at the dealership that when I came to visit on New Year’s day, I decided to just test drive a few cars. Holly turned out to be every bit as wonderful as my daughter had said! She listened closely to my vehicular needs (I have many) and she pulled up a Santa Fe mid package for me to drive. What a car! It’s luxurious and spacious! Needless to say, I made the purchase. Holly made the process so easy! She is personable and professional at the same time. She answered questions I didn’t even think to ask. (I haven’t bought a car since 2005, so I was a bit rusty.) As cheesy as this may sound, I’d be happy to call her my own. I also want to give a huge shout out to Sales Mgr Tim and Financial Dude Extraordinaire, Brian. EVERYONE acknowledged our presence and congratulated me on my purchase. There were no “parking lot vultures” waiting to pounce. Lithia Reno is top notch at what they do!

Jan 01, 2022

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Holly was very courteous and helpful through the whole...

Holly was very courteous and helpful through the whole process. My 2nd. Purchase here,,very good experience as far as car lots go,,I would recommend them to anyone who is looking for a good new or previously owned vehicle.

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David Lennox

David Lennox

F&I Manager

197 Reviews
Certified
Dealership Experience 9 years 6 months
Industry Experience 28 years 10 months
Recent Reviews

Jan 05, 2022

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David Diaz was great….love the car. The finance guys...

David Diaz was great….love the car. The finance guys seemed a bit confused about the 30 no payment.

Dec 30, 2021

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They did a great job at getting me what I wanted while...

They did a great job at getting me what I wanted while staying in my budget.

Dec 26, 2021

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I keep asking the same question and no one will give me a...

I keep asking the same question and no one will give me a straight answer. I've spoken to 3 different people. I WANT TO KNOW EXACTLY WHAT WARRANIES I HAVE. HOW HARD IT THAT!??

Dec 23, 2021

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Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

Dec 14, 2021

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Professional, well-run dealership with friendly and...

Professional, well-run dealership with friendly and helpful employees in both sales and service. Always enjoy my visits!!!

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Cherae Cozzi

Cherae Cozzi

"Fresh Start" Challenged Credit Specialist / 800BadCredit.Com Loan Specialist
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Dealership Experience 2 years 10 months
Industry Experience 2 years 10 months
I've lived in reno for 25 years. I have done sales for 15 years. I have worked in special finance here at Lithia Hyundai of Reno for almost two years now. It's a passion of mine to help people through our Fresh Start Program. People helping people it's positive stuff. I look forward to helping you get a fresh start as well.
Recent Reviews

Jan 10, 2022

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Never thought I would be able to get a new car! But...

Never thought I would be able to get a new car! But surprise…thank you so much to Cherae, she is absolutely amazing!! She has my business for life!

Jan 08, 2022

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Really patient and personable staff. Everyone one I met...

Really patient and personable staff. Everyone one I met was helpful and friendly. Not pushy. And Cherae Cozzi is the best!

Jan 08, 2022

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My fiancé and I came in for our first, official car...

My fiancé and I came in for our first, official car purchase and left with an amazing deal! Cherae Cozzi is an incredible person and she went above and beyond to make our dreams come true. The staff was incredibly accommodating and very friendly! Despite our many doubts, pondering, price checking, credit hoops and many questions…we were able to walk away with a practically new Tucson. We are very satisfied with our experience and felt very comfortable 100% of the way. We were in good hands and feel like Cherae and the rest of Lithia’s staff did their absolute best for us! Thank you Lithia Hyundai!

Jan 06, 2022

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This dealer and my sales rep Cherae Cozzi, really went...

This dealer and my sales rep Cherae Cozzi, really went above and beyond to help me find what I was looking for. Cherae has a wonderful personality and took the time to listen to what my needs were and what I was looking for. I'm not big on the high tech stuff and she explained a lot of it to me and made it understandable. I am a big man, basically from injuries suffered during deployment and put on weight, the vehicle that Cherae and Mike chose for me was perfect ! Thank you so much for your great service... From one service member to many... Excellent Job! I will recommend to all my family and friends, Lithia Hyundai of Reno ! ;-)

Dec 28, 2021

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The manager Tom is a THIEF!! He must have overheard me...

The manager Tom is a THIEF!! He must have overheard me talking to the sales agent Dan, that it’s my first time making a big purchase on my own; having just lost my husband. I offered $5,000 over MSRP on a Santa Cruz. He came back with all confusing figures without mentioning that my offer was not accepted so I assumed it was. When I saw the final number I thought it was a good deal ( I was adding my trade in value of $12,000 instead of deducting it) I got home and realized my mistake. Checked the receipt and found out he gave me $11,000 for my trade in instead of 12,200. I called wanting my money back, minus whatever the fee is for driving it to my house. Did not get anywhere with this but I’m telling all my friends on social media not to ever make the same mistake. He is better off robbing banks than middle income people like me.

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Devin Rogers

Devin Rogers

Finance Manager

112 Reviews
Certified
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Dealership Experience 2 years 8 months
Recent Reviews

Jan 12, 2022

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Very nice and willing to help you. Worked very hard to...

Very nice and willing to help you. Worked very hard to help me get car

Jan 06, 2022

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This dealer and my sales rep Cherae Cozzi, really went...

This dealer and my sales rep Cherae Cozzi, really went above and beyond to help me find what I was looking for. Cherae has a wonderful personality and took the time to listen to what my needs were and what I was looking for. I'm not big on the high tech stuff and she explained a lot of it to me and made it understandable. I am a big man, basically from injuries suffered during deployment and put on weight, the vehicle that Cherae and Mike chose for me was perfect ! Thank you so much for your great service... From one service member to many... Excellent Job! I will recommend to all my family and friends, Lithia Hyundai of Reno ! ;-)

Jan 02, 2022

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Tony was a fantastic guy he helped me fine the right car...

Tony was a fantastic guy he helped me fine the right car for me. He never complain about my request and was very easy going!

Jan 01, 2022

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Holly was very courteous and helpful through the whole...

Holly was very courteous and helpful through the whole process. My 2nd. Purchase here,,very good experience as far as car lots go,,I would recommend them to anyone who is looking for a good new or previously owned vehicle.

Dec 09, 2021

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Customer satisfaction attentive reliable friendly...

Customer satisfaction attentive reliable friendly dependable trustworthy pleasant realistic responsive knowledgeable honest accommodating clean considerate

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Matt Ashton

Matt Ashton

Operations Manager

101 Reviews
Certified
Dealership Experience 11 years 5 months
Industry Experience 26 years 4 months
Recent Reviews

Jan 11, 2022

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Fast honest service. Never had a bad experience here....

Fast honest service. Never had a bad experience here. Will come again. Love them long time.

Jan 06, 2022

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My second time buying a vehicle from this dealership and...

My second time buying a vehicle from this dealership and once again, the service was outstanding. I upgraded to a Hyundai this time around and they found one that works perfectly for me and my wallet. Once again, I highly recommend this dealer :)

Dec 28, 2021

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I just purchased my second car with lithia of Hyundai...

I just purchased my second car with lithia of Hyundai just customer service I have received.

Dec 18, 2021

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Professional, friendly, prompt service and accommodating....

Professional, friendly, prompt service and accommodating. I would recommend to my family and friends anytime.

Dec 14, 2021

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Love the customer service. I went just to see the cars...

Love the customer service. I went just to see the cars and came with a brand new car. Thank you

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Tony Roach

Tony Roach

Product Specialist
Contact Me
Dealership Experience 4 years 8 months
Industry Experience 26 years
Born and raised in Reno 20 years experience with car industry. father of six love to fish.
Recent Reviews

Jan 02, 2022

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Tony was a fantastic guy he helped me fine the right car...

Tony was a fantastic guy he helped me fine the right car for me. He never complain about my request and was very easy going!

Dec 01, 2021

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I am a man of few words and I am out of them right now...

I am a man of few words and I am out of them right now

Nov 30, 2021

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Cherae and Tony were great at helping me find a car....

Cherae and Tony were great at helping me find a car. Devin was helpful in compensating when I didn't get approved for the amount we agreed on for the car. He helped keep my payments somewhat close to what was agreed.

Oct 21, 2021

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Tony was extremely helpful with my new car purchase. Test...

Tony was extremely helpful with my new car purchase. Test driving was a breeze and able to see if my boys fit.

Oct 17, 2021

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Lithia Hyndai sold us a lemon, and the sad part about it,...

Lithia Hyndai sold us a lemon, and the sad part about it, they knew that they werw selling us a lemon!

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Dylan Clunie

Dylan Clunie

General Manager
Recent Reviews

Dec 18, 2021

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Neither the dealership nor corporate can explain the...

Neither the dealership nor corporate can explain the following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate say that the following small scrap to my bumper caused the radar to fail. Can anyone explain to me how this is possible? I included pictures of the bumper, the scrap that they say damaged the radar, the inside of the bumper, and the radar that they say was broken (which has zero damage on it). 1/13/2022 - I originally gave info on how to see pictures - but it went against DealerRater community guidelines. So, in conclusion, is DealerRater any better then the dealerships?

Nov 21, 2021

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I cannot express enough gratitude for the team at Lithia...

I cannot express enough gratitude for the team at Lithia Hyundai in Reno. I have been traumatized by my last car purchase which cost me 6 months worth of repairs and shop time and has truly been a nightmare. Not only did they get me into a new (and safe!) car for my family, but they moved the sun and stars in order to buy my current vehicle. They were honest and upfront with every step in the process and truly manifested a completely pivoted view of the car buying process for me. Seeing as we are military and will be moving within the next year and a half, I will have to make a point to buy my next car here, even if it means driving from states away. These people are ethical and kind, which is a dying breed these days.

Nov 17, 2021

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Outstanding customer service thank you Larry Satica and...

Outstanding customer service thank you Larry Satica and Tony we bought two cars from you the day that we were in there making it five cars total that we have bought in from Reno Hyundai

Nov 09, 2021

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Lithia Hyundai of Reno has outstanding staff and...

Lithia Hyundai of Reno has outstanding staff and service. I have been using them since I bought my car in 2013. I plan to buy my next car at Hyundai and continue using them as I am completely satisfied and happy with the service and staff.

Aug 05, 2021

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Thank you to Dylan and Larry S and David For helping me...

Thank you to Dylan and Larry S and David For helping me out and getting me into the right vehicle. I can't thank you enough

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Robby Young

Robby Young

Sales Associate
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Dealership Experience 3 years 7 months
Industry Experience 3 years 7 months
I'm an insurance agent as well as car sales. Able to help out in either way. Not here to only make a sell but make customers and friends for life.
Recent Reviews

Jan 06, 2022

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My second time buying a vehicle from this dealership and...

My second time buying a vehicle from this dealership and once again, the service was outstanding. I upgraded to a Hyundai this time around and they found one that works perfectly for me and my wallet. Once again, I highly recommend this dealer :)

Dec 27, 2021

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Robby was great with my car buying process he helped me...

Robby was great with my car buying process he helped me find the car I was looking for and even flew out of state to pick the car up for me. very professional and nice young man.

Dec 26, 2021

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I keep asking the same question and no one will give me a...

I keep asking the same question and no one will give me a straight answer. I've spoken to 3 different people. I WANT TO KNOW EXACTLY WHAT WARRANIES I HAVE. HOW HARD IT THAT!??

Nov 29, 2021

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We just purchased our second Hyundai and that choice was...

We just purchased our second Hyundai and that choice was made largely on our experience with Lance Smith. Lance is honest, friendly, and helpful. He has been incredible over the past four years we've owned our first Hyundai and even went to bat for us when our insurance mad ea huge error that left us footing a giant bill from water damage. It was a battle he easily could've washed his hands of but he made sure the issue got resolved and we got our car back repaired. People like Lance make loyal customers out of people like us!

Nov 07, 2021

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Great friendly service second vehicle we have purchased...

Great friendly service second vehicle we have purchased from here. I recommend checking them out!

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Garrett Clunie

Garrett Clunie

Product Specialist
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Dealership Experience 10 years
Industry Experience 10 years
Recent Reviews

Jan 05, 2022

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Everyone was very helpful and nice. Would definitely...

Everyone was very helpful and nice. Would definitely recommend them. Would also purchase from them again in the future. Thank you.

Nov 03, 2021

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Very friendly staff and they worked hard to keep my...

Very friendly staff and they worked hard to keep my interest at heart and hand

Nov 01, 2021

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Financial side of the deal was amazing but the sales men...

Financial side of the deal was amazing but the sales men needs some work a little disrespectful if you ask me

Oct 19, 2021

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I was able to purchase the vehicle that had the features...

I was able to purchase the vehicle that had the features I wanted. I think that I did end up purchasing extras that I probably didn’t need.

Oct 18, 2021

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Initially our experience wasn't the best but once the...

Initially our experience wasn't the best but once the dealership found out, they took immediate action to rectify the situation.

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Mathew Reed

Mathew Reed

Product Specialist
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Dealership Experience 2 years 9 months
Recent Reviews

Dec 11, 2021

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This was my most professional, expedient, and comfortable...

This was my most professional, expedient, and comfortable experience I have ever had with a car dealership! My salesman, Mat, is mainly responsible for this 5 star rating. He knew exactly what I was looking for and made the entire process simple and smooth.

Dec 09, 2021

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Customer satisfaction attentive reliable friendly...

Customer satisfaction attentive reliable friendly dependable trustworthy pleasant realistic responsive knowledgeable honest accommodating clean considerate

Dec 01, 2021

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I am a man of few words and I am out of them right now...

I am a man of few words and I am out of them right now

Nov 05, 2021

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I have purchased 3 vehicles her. through Bryan Ogg and he...

I have purchased 3 vehicles her. through Bryan Ogg and he has always gone the extra mile for me to get me a good deal and the best possible financing available...Ive always left happy with my vehicle and financing

Nov 03, 2021

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Matthew in sales was wonderful. The service department is...

Matthew in sales was wonderful. The service department is outstanding and finance was smooth as silk. We will definitely be back!

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Brett Roderick

Brett Roderick

Service Advisor
Dealership Experience 2 years 1 months
Recent Reviews

Jan 06, 2022

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Employee Rating

My second time buying a vehicle from this dealership and...

My second time buying a vehicle from this dealership and once again, the service was outstanding. I upgraded to a Hyundai this time around and they found one that works perfectly for me and my wallet. Once again, I highly recommend this dealer :)

Dec 19, 2021

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My last oil change was great. I got in and set up fast,...

My last oil change was great. I got in and set up fast, all my concerns were addressed, and the service was completed earlier than estimated. All in all it was it was good experience.

Dec 10, 2021

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Caring, courteous, understanding, great service team....

Caring, courteous, understanding, great service team. Tries to service car on time. Happy with them.

Dec 05, 2021

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Lithia Hyundai service center and sales center is top...

Lithia Hyundai service center and sales center is top notch amazing best customer service. Whatever you need they are extremely accommodating. Lithia Hyundai treats you like you are number 1.

Oct 27, 2021

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Employee Rating

Best service Best service around! Best...

Best service Best service around! Best service writer around! Best mechanics around! Best dealership [email protected]

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Steve Leveille

Steve Leveille

Sales Manager
Dealership Experience 7 years 5 months
Industry Experience 19 years 11 months
Recent Reviews

Dec 21, 2021

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Employee Rating

everyone went above and beyound to help me accomplish my...

everyone went above and beyound to help me accomplish my goals excellent customer service David, Efren, Mike, Chris O., Steve L. thank you all very much!!!

Dec 18, 2021

Dealership Rating
Employee Rating

Neither the dealership nor corporate can explain the...

Neither the dealership nor corporate can explain the following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate say that the following small scrap to my bumper caused the radar to fail. Can anyone explain to me how this is possible? I included pictures of the bumper, the scrap that they say damaged the radar, the inside of the bumper, and the radar that they say was broken (which has zero damage on it). 1/13/2022 - I originally gave info on how to see pictures - but it went against DealerRater community guidelines. So, in conclusion, is DealerRater any better then the dealerships?

Dec 16, 2021

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Got job done in timely matter, nice young lady who...

Got job done in timely matter, nice young lady who helped. Got picked up when needed

Oct 02, 2021

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Efran and Tom were great, I just came in to check out a...

Efran and Tom were great, I just came in to check out a car I was considering and they made the buying process so easy that I ended up purchasing. I would highly recommend anyone to come down and see these two because the experience was top notch.

Mar 17, 2021

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They are always great to deal with , always professional,...

They are always great to deal with , always professional, quick and friendly. This my 3rd brand new car I've purchased and I can honestly say that won't go to another dealership.

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PJ Pourjami

PJ Pourjami

Product Specialist
Recent Reviews

Dec 14, 2021

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Employee Rating

Professional, well-run dealership with friendly and...

Professional, well-run dealership with friendly and helpful employees in both sales and service. Always enjoy my visits!!!

Nov 13, 2021

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Our service was efficiently scheduled and the work was...

Our service was efficiently scheduled and the work was done well and according to schedule.

Sep 24, 2021

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Decent service. I had a friendly people and friendly...

Decent service. I had a friendly people and friendly atmosphere. Could come back if needed.

Sep 08, 2021

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Clean workplace, friendly environment, good service, very...

Clean workplace, friendly environment, good service, very knowledgeable staff, lots of vehicles to choose from. PJ is very polite and a good salesman. I highly recommend this dealership.

Sep 01, 2021

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The dealer was wonderful. Being a seasoned buyer for many...

The dealer was wonderful. Being a seasoned buyer for many decades purchasing numerous new a newly/ used vehicle’s, I enjoyed the negotiations process with h LITHIA’s staff. The staff was courteous and professional during all aspects of the purchase.

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Michael Costello

Michael Costello

Credit Specialist- Special Finance
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Dealership Experience 1 years 2 months
Industry Experience 34 years 4 months
I've been in the Reno-Sparks area for over 33 years helping people in our community with their transportation and financing needs. Call me if I can be of service to you and your family!
Recent Reviews

Jan 06, 2022

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This dealer and my sales rep Cherae Cozzi, really went...

This dealer and my sales rep Cherae Cozzi, really went above and beyond to help me find what I was looking for. Cherae has a wonderful personality and took the time to listen to what my needs were and what I was looking for. I'm not big on the high tech stuff and she explained a lot of it to me and made it understandable. I am a big man, basically from injuries suffered during deployment and put on weight, the vehicle that Cherae and Mike chose for me was perfect ! Thank you so much for your great service... From one service member to many... Excellent Job! I will recommend to all my family and friends, Lithia Hyundai of Reno ! ;-)

Jan 05, 2022

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Pretty supportive and good communication. They stayed...

Pretty supportive and good communication. They stayed being patient until I make a decision. Very good!

Dec 26, 2021

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I keep asking the same question and no one will give me a...

I keep asking the same question and no one will give me a straight answer. I've spoken to 3 different people. I WANT TO KNOW EXACTLY WHAT WARRANIES I HAVE. HOW HARD IT THAT!??

Dec 23, 2021

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Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

Dec 09, 2021

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Customer satisfaction attentive reliable friendly...

Customer satisfaction attentive reliable friendly dependable trustworthy pleasant realistic responsive knowledgeable honest accommodating clean considerate

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Hannah Choquette

Hannah Choquette

Business Development Lead
Recent Reviews

Jan 05, 2022

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Everyone was very helpful and nice. Would definitely...

Everyone was very helpful and nice. Would definitely recommend them. Would also purchase from them again in the future. Thank you.

Jan 03, 2022

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My daughter bought a Palisade from Holly at Lithia. She...

My daughter bought a Palisade from Holly at Lithia. She had such great things to say about her “no bologna” experience at the dealership that when I came to visit on New Year’s day, I decided to just test drive a few cars. Holly turned out to be every bit as wonderful as my daughter had said! She listened closely to my vehicular needs (I have many) and she pulled up a Santa Fe mid package for me to drive. What a car! It’s luxurious and spacious! Needless to say, I made the purchase. Holly made the process so easy! She is personable and professional at the same time. She answered questions I didn’t even think to ask. (I haven’t bought a car since 2005, so I was a bit rusty.) As cheesy as this may sound, I’d be happy to call her my own. I also want to give a huge shout out to Sales Mgr Tim and Financial Dude Extraordinaire, Brian. EVERYONE acknowledged our presence and congratulated me on my purchase. There were no “parking lot vultures” waiting to pounce. Lithia Reno is top notch at what they do!

Jul 28, 2021

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We just purchased a 2021 Santa Fe, this is our 4th Santa...

We just purchased a 2021 Santa Fe, this is our 4th Santa fe since 2003. What more can I say, very dependable, great warranty, and great service!

Jul 18, 2021

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The employees are very friendly and helpful. When I...

The employees are very friendly and helpful. When I really need a car I went there for the first time and my experience was very surprisingly how helpful they are.

Jun 05, 2021

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Met Bryan Ogg at a car show inn 2014. He took my wife and...

Met Bryan Ogg at a car show inn 2014. He took my wife and I to the dealership to look at some cars. Worked very hard and was up front and direct. We drove away that night in or first new car from Lithia. Bryan and team have treated us very well over the years. We have purchased 7 vehicles and very satisfied with every purchase. We also get our vehicles serviced here. They are quick, knowledgeable, and experienced. They have earned my trust and appreciation. I cannot express enough of my feelings except that it its a joy to us to visit them. A true experience of Good people that we care for after these years. Some move on and away, we miss them dearly. They have become friends to us. Sincerely, David and Stephanie Harington.

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Larry Farrell

Larry Farrell

Business Development Admin
Recent Reviews

Dec 15, 2021

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Very nice people ! Super sweet staff Reasonable prices...

Very nice people ! Super sweet staff Reasonable prices . Clean building nice looking cars! I would recommend to my friends and family!!!

Nov 03, 2021

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Very friendly staff and they worked hard to keep my...

Very friendly staff and they worked hard to keep my interest at heart and hand

Aug 01, 2021

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Holly is the best car sells woman I know. I have...

Holly is the best car sells woman I know. I have purchased 2 hyundai from Lithia hyundai and Holly has made my purchase experience wonderful both times!!!!

Jun 10, 2021

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They helped me purchase my first new car on my own and...

They helped me purchase my first new car on my own and were very helpful with financing my car so my monthly payments were inside my budget and doable

Jun 03, 2021

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I have always been a Hyundai customer and have been...

I have always been a Hyundai customer and have been treated very well. Keep up the great customer service. I also love my new car.

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Dustin Snider

Dustin Snider

General Sales Manager
Contact Me
Dealership Experience 21 years 11 months
Industry Experience 21 years 11 months
Recent Reviews

Oct 21, 2021

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Employee Rating

Tony was extremely helpful with my new car purchase. Test...

Tony was extremely helpful with my new car purchase. Test driving was a breeze and able to see if my boys fit.

Jun 30, 2021

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Both management and sales were a pleasant to work with....

Both management and sales were a pleasant to work with. Everyone one was very helpful and accommodating. Truly a world class dealership. I recommend this dealership.

Jun 10, 2021

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They helped me purchase my first new car on my own and...

They helped me purchase my first new car on my own and were very helpful with financing my car so my monthly payments were inside my budget and doable

Mar 08, 2021

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We Were in for service ended up trading our 2017 Santa Fe...

We Were in for service ended up trading our 2017 Santa Fe and Got A new 21 Sel Plus from Larry was the best service we ever had buying a car no pressure experience.

Mar 04, 2021

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Do not buy a Palisade from this place. Huge markup and...

Do not buy a Palisade from this place. Huge markup and poor customer service. My Palisade has flaws in the paint and I said something twice. No one reached out to fix it. I received an email from Dylan Clunie asking if I was satisfied. I told him no and explained why. I never heard back from him I will be taking my Palisade to Carson for all services and warranty work. Worst dealership in Reno. Buy in Carson. Better customer service and prices.

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David Diaz

David Diaz

"Fresh Start" Challenged Credit Specialist / 800BadCredit.Com Loan Specialist
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Dealership Experience 1 years 2 months
Industry Experience 3 years 2 months
Since getting into the car business I have built a solid reputation and book of business by helping first-time car buyers and people with challenged credit get into the car they need... then into the car of their dreams. Specializing in challenged credit and first time buyers takes a combination of the right lenders, and the right inventory... and I have both. Don't let an inexperienced sales person drag you through a process wrought with frustrations, come see me, let's find you a car you can see yourself driving, and leave the rest to me. You'll be happy you did!
Recent Reviews

Jan 14, 2022

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Help me out with my first car building my credit with my...

Help me out with my first car building my credit with my starter car thanks to Lithia

Jan 12, 2022

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Very nice and willing to help you. Worked very hard to...

Very nice and willing to help you. Worked very hard to help me get car

Jan 05, 2022

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David Diaz was great….love the car. The finance guys...

David Diaz was great….love the car. The finance guys seemed a bit confused about the 30 no payment.

Dec 31, 2021

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I purchased a used Jeep Rubicon off their used lot, I...

I purchased a used Jeep Rubicon off their used lot, I immediately noticed David Diaz from a previous Dealership that we purchased a new Jeep for my wife, so I felt comfortable from the start. I Rember David being very polite and easy going, we had a great experience on that purchase, and no different at this dealership. we go inside and I recognized PJ from another dealership from a couple years earlier, and we have purchased several trucks from him in the past. I had no idea he was working at this dealership, great guy. We were just driving by and saw this Jeep, and David was out there. David got a us a great deal on our used Jeep, and I have to say I felt we were treated very well even though it was a used car. We had a couple of minor things that we had on the due bill that needed to be corrected, and they were. Scott Robert was the one who verified the due bill and worked everything out. I can tell you from my experience with this dealership, they take doing the right thing seriously. Matt Franceschini worked with the sales department on that part. Matt was helpful and professional, and good guy. I would very easily recommend this dealership to anyone. Dex Baker.

Dec 21, 2021

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everyone went above and beyound to help me accomplish my...

everyone went above and beyound to help me accomplish my goals excellent customer service David, Efren, Mike, Chris O., Steve L. thank you all very much!!!

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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
Recent Reviews

Jan 11, 2022

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Holly was amazing highly and would recommend her to...

Holly was amazing highly and would recommend her to anyone who is looking for buy a car.

Dec 23, 2021

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Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

Dec 18, 2021

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Employee Rating

Neither the dealership nor corporate can explain the...

Neither the dealership nor corporate can explain the following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate say that the following small scrap to my bumper caused the radar to fail. Can anyone explain to me how this is possible? I included pictures of the bumper, the scrap that they say damaged the radar, the inside of the bumper, and the radar that they say was broken (which has zero damage on it). 1/13/2022 - I originally gave info on how to see pictures - but it went against DealerRater community guidelines. So, in conclusion, is DealerRater any better then the dealerships?

Dec 05, 2021

Dealership Rating
Employee Rating

Lithia Hyundai service center and sales center is top...

Lithia Hyundai service center and sales center is top notch amazing best customer service. Whatever you need they are extremely accommodating. Lithia Hyundai treats you like you are number 1.

Nov 17, 2021

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Outstanding customer service thank you Larry Satica and...

Outstanding customer service thank you Larry Satica and Tony we bought two cars from you the day that we were in there making it five cars total that we have bought in from Reno Hyundai

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Dan Dunham

Dan Dunham

Master Sales Associate

24 Reviews
Certified
Contact Me
Dealership Experience 1 years
Industry Experience 32 years 5 months
Recent Reviews

Dec 28, 2021

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Employee Rating

The manager Tom is a THIEF!! He must have overheard me...

The manager Tom is a THIEF!! He must have overheard me talking to the sales agent Dan, that it’s my first time making a big purchase on my own; having just lost my husband. I offered $5,000 over MSRP on a Santa Cruz. He came back with all confusing figures without mentioning that my offer was not accepted so I assumed it was. When I saw the final number I thought it was a good deal ( I was adding my trade in value of $12,000 instead of deducting it) I got home and realized my mistake. Checked the receipt and found out he gave me $11,000 for my trade in instead of 12,200. I called wanting my money back, minus whatever the fee is for driving it to my house. Did not get anywhere with this but I’m telling all my friends on social media not to ever make the same mistake. He is better off robbing banks than middle income people like me.

Dec 23, 2021

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Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

Dec 23, 2021

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I am very pleased with the help I received and highly...

I am very pleased with the help I received and highly recommend the Service to Everyone !

Dec 15, 2021

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Very nice people ! Super sweet staff Reasonable prices...

Very nice people ! Super sweet staff Reasonable prices . Clean building nice looking cars! I would recommend to my friends and family!!!

Dec 02, 2021

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Dan was very nice and patient with me he knew I was...

Dan was very nice and patient with me he knew I was unsure about the car I wanted and worked with me on my payment. Daughter said electric so I compromised on a beautiful black hybrid

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Mishawn Roach

Mishawn Roach

Upgrade & Exchange Specialist
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Dealership Experience 3 years
I was born in Reno, Nevada raised in Sparks. I have 5 children and 3 grandchildren that I adore. When I am not hanging out with the family, there is nothing better than spending an entire day at the barn with my Equine friends!! I enjoy making people laugh and making new friends. If you want to Upgrade or Exchange into something new or newer, and keep your payments about the same, I'm your girl! Come see me before your next payment is due!
Recent Reviews

Jun 04, 2021

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Had a great experience was in quickly and out fast great...

Had a great experience was in quickly and out fast great service I like the coffee selection and the waiting area was nice thank you so much

Apr 06, 2021

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Easiest vehicle purchase ever completed. Tony Roach was...

Easiest vehicle purchase ever completed. Tony Roach was great. He personally delivered to our home (300 miles) and did wonderful job explaining all feature of vehicle.

Mar 26, 2021

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Thank You for taking the time to get me my best deal. My...

Thank You for taking the time to get me my best deal. My experience with your dealership was Extraordinary, and very helpful in my unique situation.

Mar 17, 2021

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Mishawn was fantastic. She had knowledge of any question...

Mishawn was fantastic. She had knowledge of any question thrown at her, she is very nice, extremely helpful. We plan to work with her again in the future.

Feb 10, 2021

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Your salesman bobby was a pleasure! He took time to talk...

Your salesman bobby was a pleasure! He took time to talk about NOT only the car we came ion to see but was also very helpful when we decided we didn't want the model that we thought we did. Bobby was even willing to change all the paperwork when we were thinking of maybe a different color. He definitely went the extra mile. I DID NOT like the fact that all the final paper work was on a little plastic stick, bout the finance guy explained it very well! Thanks for a great car and experience while buying it.

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Tom Clark

Tom Clark

Used Car Manager
Recent Reviews

Dec 28, 2021

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Employee Rating

The manager Tom is a THIEF!! He must have overheard me...

The manager Tom is a THIEF!! He must have overheard me talking to the sales agent Dan, that it’s my first time making a big purchase on my own; having just lost my husband. I offered $5,000 over MSRP on a Santa Cruz. He came back with all confusing figures without mentioning that my offer was not accepted so I assumed it was. When I saw the final number I thought it was a good deal ( I was adding my trade in value of $12,000 instead of deducting it) I got home and realized my mistake. Checked the receipt and found out he gave me $11,000 for my trade in instead of 12,200. I called wanting my money back, minus whatever the fee is for driving it to my house. Did not get anywhere with this but I’m telling all my friends on social media not to ever make the same mistake. He is better off robbing banks than middle income people like me.

Dec 18, 2021

Dealership Rating
Employee Rating

Neither the dealership nor corporate can explain the...

Neither the dealership nor corporate can explain the following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate say that the following small scrap to my bumper caused the radar to fail. Can anyone explain to me how this is possible? I included pictures of the bumper, the scrap that they say damaged the radar, the inside of the bumper, and the radar that they say was broken (which has zero damage on it). 1/13/2022 - I originally gave info on how to see pictures - but it went against DealerRater community guidelines. So, in conclusion, is DealerRater any better then the dealerships?

Nov 09, 2021

Dealership Rating
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The price tag was changed on us. The sales people were...

The price tag was changed on us. The sales people were aggressive, rude and dishonest

Sep 29, 2021

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Extremely impressed with our salesperson (Holly), she was...

Extremely impressed with our salesperson (Holly), she was down to earth, friendly, yet knowledgeable in every aspect of us buying our 2022 palisade which we LOVE!! After being loyal customers for over 15 years to another brand - we are changing it up and aren’t looking back. Thank you for being so great to deal with Holly! And to everyone else who made this happen.

Apr 07, 2021

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I Katheeine Music wish to retract my 1st DealerRater....

I Katheeine Music wish to retract my 1st DealerRater. There was a misunderstanding on my part, & a had given only 2 stars ☆☆. I want people to know that Hyundai of Reno deserves a rating of 10 ☆☆☆☆☆☆☆☆☆☆ stars, not 5 stars. The staff was courteous, patient, & a delight to buy a car from. Sometimes misunderstanding happen. I apologize immensely, on my part. I would send anybody so buy a car with this dealership.All of the cars on the lot were kept up in good shape, clean & well running. I hope I didn't cause anybody any points off their employment. If I did please give them their points back. I would appreciate, if you did take points off their employment record, to please put them back. This apology goes to Tom, Dan, Devin, Kim, & to all employees of Hyundai Reno. I look forward to buying my next car from this dealership,& trading my older car in. Once again folks this dealership is awesome, & they even let mans best friends in this dealership, mans best friend meaning dogs.🐕 Sincerely, K.J Music

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Scott Robert

Scott Robert

e Commerce Marketing Manager
Dealership Experience 6 years 5 months
Industry Experience 32 years 10 months
Combined a love of cars and a passion for serving others into a career spanning three decades. In my 31+ years in the business I've sold everything from a 1929 Ford Model A Deluxe Coupe, to a Porsche Carrera GT, and everything else in between. Come put my expertise to work for you and see what we can do for you at Lithia Hyundai of Reno.
Recent Reviews

Dec 31, 2021

Dealership Rating
Employee Rating

I purchased a used Jeep Rubicon off their used lot, I...

I purchased a used Jeep Rubicon off their used lot, I immediately noticed David Diaz from a previous Dealership that we purchased a new Jeep for my wife, so I felt comfortable from the start. I Rember David being very polite and easy going, we had a great experience on that purchase, and no different at this dealership. we go inside and I recognized PJ from another dealership from a couple years earlier, and we have purchased several trucks from him in the past. I had no idea he was working at this dealership, great guy. We were just driving by and saw this Jeep, and David was out there. David got a us a great deal on our used Jeep, and I have to say I felt we were treated very well even though it was a used car. We had a couple of minor things that we had on the due bill that needed to be corrected, and they were. Scott Robert was the one who verified the due bill and worked everything out. I can tell you from my experience with this dealership, they take doing the right thing seriously. Matt Franceschini worked with the sales department on that part. Matt was helpful and professional, and good guy. I would very easily recommend this dealership to anyone. Dex Baker.

Dec 23, 2021

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Employee Rating

Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

Dec 18, 2021

Dealership Rating
Employee Rating

Neither the dealership nor corporate can explain the...

Neither the dealership nor corporate can explain the following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate say that the following small scrap to my bumper caused the radar to fail. Can anyone explain to me how this is possible? I included pictures of the bumper, the scrap that they say damaged the radar, the inside of the bumper, and the radar that they say was broken (which has zero damage on it). 1/13/2022 - I originally gave info on how to see pictures - but it went against DealerRater community guidelines. So, in conclusion, is DealerRater any better then the dealerships?

Jun 30, 2021

Dealership Rating
Employee Rating

was incredibly helpful and intelligent on the subject....

was incredibly helpful and intelligent on the subject. they were friendly and easily approachable.

May 19, 2021

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I had a really good experience with Robby. I bought a...

I had a really good experience with Robby. I bought a brand new car and everyone I I countered along the way was awesome. Best place to buy a car

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Chris Clark

Chris Clark

Credit Specialist
Contact Me
Dealership Experience 1 years 7 months
Industry Experience 27 years 3 months
I make car buying easy, especially if you have challenged credit. Give me a call today and let's get you rolling!
Recent Reviews

Oct 05, 2021

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Service people very friendly and helpful wait time is...

Service people very friendly and helpful wait time is what they say it will be

Sep 01, 2021

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The dealer was wonderful. Being a seasoned buyer for many...

The dealer was wonderful. Being a seasoned buyer for many decades purchasing numerous new a newly/ used vehicle’s, I enjoyed the negotiations process with h LITHIA’s staff. The staff was courteous and professional during all aspects of the purchase.

Jul 18, 2021

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The employees are very friendly and helpful. When I...

The employees are very friendly and helpful. When I really need a car I went there for the first time and my experience was very surprisingly how helpful they are.

Jun 30, 2021

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was incredibly helpful and intelligent on the subject....

was incredibly helpful and intelligent on the subject. they were friendly and easily approachable.

Feb 12, 2021

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Past bad experiences with other dealerships left a bad...

Past bad experiences with other dealerships left a bad taste in the mouth but Chris and company were so easy to work with, I've recommended them to my best friend who I believe is going there today. They set a high bar.

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Erin Snider

Erin Snider

Dealership Accountant II
Recent Reviews

Dec 23, 2021

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Employee Rating

Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

Oct 09, 2021

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Super responsive, also willing to work with out of town...

Super responsive, also willing to work with out of town customers. Always nice and respectful

Oct 01, 2021

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The people there is very nice and understanding when you...

The people there is very nice and understanding when you have a problem with your car.

Jun 24, 2021

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So stupid. They have been calling/emailing me for a...

So stupid. They have been calling/emailing me for a solid year. I am not Lydia. Have our account confused. I'm sure they don't know how they confused it, but they sure as heck don't know how to fix it!

Feb 19, 2021

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I love this Dealership in Reno on Kietzke. This was a...

I love this Dealership in Reno on Kietzke. This was a second purchase for me and my husben. I myself was in the market for a new car and i found it at Reno Lithia Hyuandai . This was the greatest experience I have ever had at a dealership. There friendly and fair !!! I purchased a 2021 Venue. A Big shout out to Holly Jensen she was the best .!! I will go back again and again. Thank You to all the Staff at LITHIA IN RENO. Love'n my new Venue !!!! I wish I could leave a picture of me and my new Baby but I can't. Love My New s u v !!!!!

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Ryan Ferris

Ryan Ferris

Product Specialist
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Dealership Experience 1 years
Been in the business for a few months and love hooking people up with great deals on awesome cars and trucks. Avid outdoorsman, family man, and dedicated to my craft. Come by and let me show you how easy it is to buy a car here.
Recent Reviews

Jan 14, 2022

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Help me out with my first car building my credit with my...

Help me out with my first car building my credit with my starter car thanks to Lithia

Dec 23, 2021

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I am very pleased with the help I received and highly...

I am very pleased with the help I received and highly recommend the Service to Everyone !

Dec 16, 2021

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Got job done in timely matter, nice young lady who...

Got job done in timely matter, nice young lady who helped. Got picked up when needed

Dec 15, 2021

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Very nice people ! Super sweet staff Reasonable prices...

Very nice people ! Super sweet staff Reasonable prices . Clean building nice looking cars! I would recommend to my friends and family!!!

Dec 09, 2021

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Customer satisfaction attentive reliable friendly...

Customer satisfaction attentive reliable friendly dependable trustworthy pleasant realistic responsive knowledgeable honest accommodating clean considerate

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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
Recent Reviews

Jan 04, 2022

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What a fantastic experience! The people that work here...

What a fantastic experience! The people that work here are why I’m happy to do business with them. Terrific customer service all the way around. Holly was outstanding with helping us out and had great communication with me. Thank you all so much! Highly recommend!!

Dec 15, 2021

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Very nice people ! Super sweet staff Reasonable prices...

Very nice people ! Super sweet staff Reasonable prices . Clean building nice looking cars! I would recommend to my friends and family!!!

Dec 01, 2021

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I am a man of few words and I am out of them right now...

I am a man of few words and I am out of them right now

Oct 08, 2021

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Excelente servicio a la hora de comprar mi vehículo y un...

Excelente servicio a la hora de comprar mi vehículo y un excelente trato dentro y fuera del conccecionario

Sep 30, 2021

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The staff was very friendly and provided great service....

The staff was very friendly and provided great service. Took the time to explain everything.

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Efren Gonzalez-Aguayo

Efren Gonzalez-Aguayo

Product Specialist
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Dealership Experience 1 years 1 months
Industry Experience 18 years 7 months
Recent Reviews

Dec 21, 2021

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everyone went above and beyound to help me accomplish my...

everyone went above and beyound to help me accomplish my goals excellent customer service David, Efren, Mike, Chris O., Steve L. thank you all very much!!!

Dec 16, 2021

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Great experience with Efrén they are nice and helpful...

Great experience with Efrén they are nice and helpful thank you guys. I love my Ford f150

Nov 17, 2021

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I have nothing but great things to say about my...

I have nothing but great things to say about my experience with Lithia Hyundai. The sales team and their low pressure approach was refreshing. Post-sale, the attention they’ve provided to ensure my satisfaction has been amazing. Just the kind of relationship I wanted with a dealership.

Nov 03, 2021

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came in to buy my first car and was greeted by Efren at...

came in to buy my first car and was greeted by Efren at Hyundai, was extremely grateful for the enthusiasm and helpfulness. walked out with the car i wanted and everything was great highly recommend coming here for a first car.

Nov 03, 2021

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Very friendly staff and they worked hard to keep my...

Very friendly staff and they worked hard to keep my interest at heart and hand

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Everett Clunie

Everett Clunie

Lube Techician
Recent Reviews

Jan 11, 2022

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Fast honest service. Never had a bad experience here....

Fast honest service. Never had a bad experience here. Will come again. Love them long time.

Dec 23, 2021

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Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

Oct 30, 2021

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Very friendly and helpful all were very nice and helpful...

Very friendly and helpful all were very nice and helpful stepped forward and had my car done in a short time

Oct 27, 2021

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Best service Best service around! Best...

Best service Best service around! Best service writer around! Best mechanics around! Best dealership [email protected]

Jul 25, 2021

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Very Helpful! explained everything in-depth and I was...

Very Helpful! explained everything in-depth and I was very satisfied with my service! Bought the car and then had to take it to get serviced about 2 weeks later because of a radiator leak, and they replaced everything for free. The entire process of buying the car and getting it fixed has been easy thanks to all the great staff :)

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Donald Ostrom

Donald Ostrom

Service Advisor
Recent Reviews

Nov 12, 2021

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Great service, great communication and friendly, honest...

Great service, great communication and friendly, honest people. What more could one ask? Reno Hyundai is great!

Jan 18, 2021

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The service department is 2nd to none!!Friendly,...

The service department is 2nd to none!! Friendly, helpful, fast, courteous. If they didn't have the right answer they would get it for you

Nov 19, 2020

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PJ was so helpful and accommodating, although I had came...

PJ was so helpful and accommodating, although I had came to this dealership a few times before but wasn’t successful to finance a car but PJ was able to get me approved for financing a brand new 2020 Elantra with 0% APR. I 100% recommend PJ to everyone to anyone who wants to have a smooth buying experience.

Nov 04, 2020

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5 Stars!! Matt in Sales is amazing!!! We traded in my...

5 Stars!! Matt in Sales is amazing!!! We traded in my Escalade for a BMW X5. When we got the BMW home it started pouring out coolant. Called Matt and he arranged for a tow truck. My BMW is getting fixed and I’m so happy! They have amazing customer service and go above and beyond.

May 01, 2020

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Tabatha takes care of all of my cars, even my kids cars....

Tabatha takes care of all of my cars, even my kids cars. She works with me on managing the costs, which is very helpful because like everybody else, I’m overworked and under paid. Very thankful for the team at Lithia Hyundai.

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Gio Castro

Gio Castro

Service Technician
Recent Reviews

Jan 11, 2022

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Fast honest service. Never had a bad experience here....

Fast honest service. Never had a bad experience here. Will come again. Love them long time.

Nov 30, 2021

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They are always friendly to see you andto fix any...

They are always friendly to see you andto fix any problem you might have thank you

Oct 30, 2021

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Very friendly and helpful all were very nice and helpful...

Very friendly and helpful all were very nice and helpful stepped forward and had my car done in a short time

Oct 27, 2021

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Best service Best service around! Best...

Best service Best service around! Best service writer around! Best mechanics around! Best dealership [email protected]

May 15, 2021

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Thank You, for your professional Staff being efficient...

Thank You, for your professional Staff being efficient and super nice. We enjoy our 2020 Kona very much, as it is great on gas and low in maintaining repair.

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Jeremy Olsen

Jeremy Olsen

Service Techician
Recent Reviews

Jan 11, 2022

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Fast honest service. Never had a bad experience here....

Fast honest service. Never had a bad experience here. Will come again. Love them long time.

Sep 22, 2021

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Awesome! Jeremy, Tabatha and Lance are fantastic people...

Awesome! Jeremy, Tabatha and Lance are fantastic people and do a great job in the service department!

Aug 14, 2021

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Great service department. Felt like I was family! My car...

Great service department. Felt like I was family! My car was done in a timing manner. My car was clean and sanitize. Well taken care of like it was the technician personal car!

Jul 20, 2021

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It's a pleasure to come in and visit with Tabatha and...

It's a pleasure to come in and visit with Tabatha and Jeremy. I have complete trust in their work on, and care for, my Hyundai.

Jun 30, 2021

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I would highly recommend this dealership.Friendly,...

I would highly recommend this dealership.Friendly, helpful and personable. We bought the Palisade Calligraphy and just love it!

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Dawn Arguello

Dawn Arguello

Asst Parts Mgr
Recent Reviews

Dec 23, 2021

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Good services no hustles l like Hyundai car that’s my 2...

Good services no hustles l like Hyundai car that’s my 2 car very happy

Sep 24, 2021

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Matt and Tabatha always do a great job when I bring a car...

Matt and Tabatha always do a great job when I bring a car in for service

Feb 19, 2021

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I love this Dealership in Reno on Kietzke. This was a...

I love this Dealership in Reno on Kietzke. This was a second purchase for me and my husben. I myself was in the market for a new car and i found it at Reno Lithia Hyuandai . This was the greatest experience I have ever had at a dealership. There friendly and fair !!! I purchased a 2021 Venue. A Big shout out to Holly Jensen she was the best .!! I will go back again and again. Thank You to all the Staff at LITHIA IN RENO. Love'n my new Venue !!!! I wish I could leave a picture of me and my new Baby but I can't. Love My New s u v !!!!!

Sep 09, 2020

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Matt was very friendly and made sure he addressed any...

Matt was very friendly and made sure he addressed any concerns I had. Gave me information on my 15,000 mile service and his card so I can get ahold of him .

Jun 26, 2020

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Had my first oil change. They did a great job. On time....

Had my first oil change. They did a great job. On time. Very nice to deal with will answer all of your questions. So far the advisors are on top of things. Thank you

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Cuong Ngo

Cuong Ngo

Service Techician