Conozca a Nuestro Equipo

Service

Lance Smith

Lance Smith

Service Advisor

Certified
687 Reviews
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Matt Franceschini

Matt Franceschini

Service Advisor

Certified
541 Reviews
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Jeremy Olsen

Jeremy Olsen

Service Manager
78 Reviews
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Donald Ostrom

Donald Ostrom

Service Advisor
54 Reviews
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Everett Clunie

Everett Clunie

Lube Techician
53 Reviews
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Cuong Ngo

Cuong Ngo

Service Techician
40 Reviews
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Bryan Mazariegos

Bryan Mazariegos

Service Technician
38 Reviews
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Trisha Stone

Trisha Stone

Service Advisor

Certified
36 Reviews
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Drea McGiffin

Drea McGiffin

Business Development Admin
28 Reviews
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Hai Ngo

Hai Ngo

Service Techician
28 Reviews
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Otto Sandoval-Carpio

Otto Sandoval-Carpio

Detailer
20 Reviews
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Finance

David Lennox

David Lennox

F&I Manager

Certified
313 Reviews
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Devin Rogers

Devin Rogers

Finance Manager

Certified
240 Reviews
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Internet

Holly Jensen

Holly Jensen

Internet Sales Specialist
273 Reviews
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Tony Roach

Tony Roach

Internet Sales Specialist
132 Reviews
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Mathew Reed

Mathew Reed

Internet Sales Specialist
97 Reviews
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Michael Costello

Michael Costello

Internet Sales Specialist
74 Reviews
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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
26 Reviews
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Gaby Temprano

Gaby Temprano

Business Development Admin
21 Reviews
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Levi Williams

Levi Williams

Internet Sales Specialist
10 Reviews
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Management

Dylan Clunie

Dylan Clunie

General Manager
122 Reviews
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Steve Leveille

Steve Leveille

Sales Manager
69 Reviews
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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
40 Reviews
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Scott Robert

Scott Robert

e Commerce Marketing Manager
36 Reviews
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Sales

Ryan Ferris

Ryan Ferris

Assistant Sales Manager
95 Reviews
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Dan Dunham

Dan Dunham

Master Sales Associate
90 Reviews
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Larry Farrell

Larry Farrell

Business Development Admin
66 Reviews
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Lucas Bragg

Lucas Bragg

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
65 Reviews
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Efren Gonzalez-Aguayo

Efren Gonzalez-Aguayo

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
49 Reviews
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Chris Clark

Chris Clark

Credit Specialist
47 Reviews
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Paydon Chambers

Paydon Chambers

Product Specialist
26 Reviews
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Joshua Clunie

Joshua Clunie

Business Development Admin
14 Reviews
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Kim Murillo

Kim Murillo

Business Development Admin
11 Reviews
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Cesar Sanchez

Cesar Sanchez

Product Specialist
11 Reviews
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Wes Wilson

Wes Wilson

General Sales Manager
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Parts

Chantel Kaminskaya

Chantel Kaminskaya

Parts Manager
36 Reviews
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Robert Thomas

Robert Thomas

Parts Advisor
19 Reviews
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Lance Smith

Lance Smith

Service Advisor

687 Reviews
Certified
Recent Reviews

Mar 03, 2024

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Lance is a great service representative.

Lance is a great service representative. He always takes care of me and makes sure my car is good.

Mar 02, 2024

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Tony Roach was professional and very helpful.

Tony Roach was professional and very helpful. I had a great experience purchasing my car. I would recommend anyone to go to Lythia

Feb 26, 2024

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He is caring, knowledgeable, thorough and professional

He is caring, knowledgeable, thorough and professional The dealership itself could lay off the cold, calling to sell cars

Feb 21, 2024

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understands car needs and requirements.

understands car needs and requirements. Courteous and helpful. Is a little hard to schedule an appointment for people like me that works from 8am to 5pm Monday through Friday. That's one thing that I find it inconvenient

Feb 18, 2024

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The dealership is OK, but the personal is the reason for

The dealership is OK, but the personal is the reason for my continue to buy from lithia hyundai in Reno Nv.

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Matt Franceschini

Matt Franceschini

Service Advisor

541 Reviews
Certified
Dealership Experience 9 years 4 months
Recent Reviews

Feb 01, 2024

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Service is great.

Service is great...but the sales men put in car that i can barely afford, think it was over priced too

Jan 18, 2024

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This dealership lies.

This dealership lies. I was told by purchasing the extended warranty, my car is covered bumper to bumper. There was a bubble in the paint and the service department refused to warranty it by blaming it on a rock chip. It’s clearly a defect in the paint. I was buying a new car there once per year, never again. They lost a returning customer because of a defect they didn’t want to make right that was on a brand new car. Buyer beware!

Jan 16, 2024

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This dealership provides excellent service and

This dealership provides excellent service and communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minutes. Greatly appreciate the professionalism of this dealership!

Jan 16, 2024

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Very friendly and efficient.

Very friendly and efficient. They take good care ofy car. I would trust them to advise me in the purchase and maintenance of any cars I might have in the future.

Jan 14, 2024

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I appreciate your services and the time to wait for my

I appreciate your services and the time to wait for my car was good,completely.

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David Lennox

David Lennox

F&I Manager

313 Reviews
Certified
Dealership Experience 11 years 8 months
Industry Experience 31 years
Recent Reviews

Feb 12, 2024

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Excellent service each & every time I have bought a

Excellent service each & every time I have bought a vehicle there.....Extremely professional, listened to what my needs & wants were!

Jan 29, 2024

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Very personable and knowledgeable with zero pressure.

Very personable and knowledgeable with zero pressure. After the sale he is still available and very helpful

Jan 17, 2024

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Alex and Garrett were great they are top perfessionals

Alex and Garrett were great they are top perfessionals and was very knowledgeable and took me though the process so easy to buy got a new to me durango. Love it!

Jan 10, 2024

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Levi was incredibly kind and insightful.

Levi was incredibly kind and insightful. There was no awkward pressuring or commission-driven comments. The whole sales process was very helpful and never once felt like I was being preyed on which is commonplace in car dealerships unfortunately. Highly recommend this dealership, for the loan options and super awesome salespeople like Levi.

Jan 10, 2024

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Holly was so great and helpful!

Holly was so great and helpful! She helped us downsize and save money on our payment!

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Holly Jensen

Holly Jensen

Internet Sales Specialist
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Dealership Experience 6 years 7 months
Industry Experience 6 years 7 months
I am an avid musician in my spare time, having played a variety of different genres (punk, alt rock, classical, garage, country, jazz, blues, and electric). I also enjoy rock climbing and am a huge fan of parkour. I am also an action movie freak. I am also a big dog lover, taking my fur babies for frequent walks and play time at the local park. Message me for assistance today.
Recent Reviews

Jan 17, 2024

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Very efficient, and easy.

Very efficient, and easy. Holly was very kind and personable. We appreciated how fast the process was.

Jan 10, 2024

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Holly was so great and helpful!

Holly was so great and helpful! She helped us downsize and save money on our payment!

Jan 08, 2024

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My online shopping was an easy and great car buying

My online shopping was an easy and great car buying experience, customer service was excellent.

Jan 03, 2024

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Holly was great!

Holly was great! She’s really down to earth and made us feel at ease.

Dec 19, 2023

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Everyone was very nice and helpful.

Everyone was very nice and helpful. They helped me as much as possible and had a good experience.

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Devin Rogers

Devin Rogers

Finance Manager

240 Reviews
Certified
Dealership Experience 4 years 10 months
Recent Reviews

Jan 16, 2024

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We were just looking around and did not plan on buying a

We were just looking around and did not plan on buying a brand new car for our son. Javi was extremely courteous and helpful. Javi and Hyundai worked with us and we’re very fair. We ended up driving off with a brand new 2023 Kona that day. It was definitely a 5 star experience!

Jan 16, 2024

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Lithia Hyundai is awesome.

Lithia Hyundai is awesome. The staff is friendly, professional and very polite. I recommend that if your looking for a car, stop by and don’t miss out.

Jan 08, 2024

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My online shopping was an easy and great car buying

My online shopping was an easy and great car buying experience, customer service was excellent.

Dec 31, 2023

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I've bought two cars from this Hyundai dealership, and

I've bought two cars from this Hyundai dealership, and both experiences were excellent! Ceasar was so much help and so friendly!

Dec 17, 2023

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She was great to approach and helped us find a car within

She was great to approach and helped us find a car within our price range.

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Tony Roach

Tony Roach

Internet Sales Specialist
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Dealership Experience 6 years 10 months
Industry Experience 28 years 2 months
Born and raised in Reno 20 years experience with car industry. father of six love to fish.
Recent Reviews

Jan 17, 2024

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Had a great selection of Santa Cruz trucks and other

Had a great selection of Santa Cruz trucks and other cars. Great to work with.

Dec 01, 2023

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I did not like this dealership, thank you for reading my

I did not like this dealership, thank you for reading my review. Have a good day.

Nov 17, 2023

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Tony was awesome and the dream sales person, helped us

Tony was awesome and the dream sales person, helped us when we most needed it and was an amazing person, loved that guy, and wish him the most success and give him our thanks!

Nov 01, 2023

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Not bad place.

Not bad place. Didn’t spend loads of time and people where nice and understanding.

Oct 17, 2023

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We had a great experience with this dealership.

We had a great experience with this dealership. I would buy from them again and would also recommend them to anyone looking.

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Dylan Clunie

Dylan Clunie

General Manager
Recent Reviews

Jan 16, 2024

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This dealership provides excellent service and

This dealership provides excellent service and communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minutes. Greatly appreciate the professionalism of this dealership!

Jan 16, 2024

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Everyone was very kind and helpful.

Everyone was very kind and helpful. I had my service dog with me and they were very understanding.

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Nov 24, 2023

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Lance is by far the best service advisor I’ve ever worked

Lance is by far the best service advisor I’ve ever worked with I’ve purchased vehicles every 2 years since I was 16 and that’s a lot of advisors. He is so good and takes such good of my because I’m such a picky about my vehicles. Thank you Lance for all you do!!!

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Mathew Reed

Mathew Reed

Internet Sales Specialist
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Dealership Experience 4 years 11 months
Recent Reviews

Feb 12, 2024

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Excellent service each & every time I have bought a

Excellent service each & every time I have bought a vehicle there.....Extremely professional, listened to what my needs & wants were!

Dec 16, 2023

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Everyone is always very courteous, they keep me well

Everyone is always very courteous, they keep me well informed when my car is in which I'm very appreciative of and complete the work I've requested in a timely fashion

Oct 08, 2023

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They went above and beyond for me.

They went above and beyond for me. Thank you Lithia Hyundai. You guys are great!

Aug 31, 2023

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Great customer service, no pressure from the sales staff.

Great customer service, no pressure from the sales staff. Worked with us on the price. Salesman called and gave us detailed description of the very minor issues that were discovered during the vehicle inspection.

Aug 18, 2023

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My visit was very welcoming and felt like I got the best

My visit was very welcoming and felt like I got the best deal possible. Thank you to the salesmen

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Ryan Ferris

Ryan Ferris

Assistant Sales Manager
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Dealership Experience 3 years 2 months
Been in the business for a few months and love hooking people up with great deals on awesome cars and trucks. Avid outdoorsman, family man, and dedicated to my craft. Come by and let me show you how easy it is to buy a car here.
Recent Reviews

Jan 16, 2024

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Lithia Hyundai is awesome.

Lithia Hyundai is awesome. The staff is friendly, professional and very polite. I recommend that if your looking for a car, stop by and don’t miss out.

Jan 10, 2024

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Holly was so great and helpful!

Holly was so great and helpful! She helped us downsize and save money on our payment!

Jan 03, 2024

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Holly was great!

Holly was great! She’s really down to earth and made us feel at ease.

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Dec 16, 2023

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La mejor experiencia al comprar un carro lo recomiendo al

La mejor experiencia al comprar un carro lo recomiendo al 100% javi la mejor vendedora de autos bien complacido. The BEST experience I have ever had purchasing a car. I would recommend Javiera to all my friends. She is sweet, personable, and very knowledgeble. Plus biligungual. She even helped me getting insurance. I’m very happy and will forsure coming back.

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Dan Dunham

Dan Dunham

Master Sales Associate
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Dealership Experience 3 years 2 months
Industry Experience 34 years 7 months
I’ve been in the car business for over 30 years. My motto has always been to treat customers the same as I’d want to be treated if I went to buy a vehicle. In short I take great care of my customers and make every attempt to make the car buying process a simple one. Please reach out and I’ll do my best to help you find the perfect vehicle.
Recent Reviews

Jan 16, 2024

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Prompt service, treated well and fairly.

Prompt service, treated well and fairly. Daniel the salesman was very helpful treated well an fairly.

Jan 01, 2024

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Salesman was extremely helpful.

Salesman was extremely helpful. Was concerned about battery staying charged while we’re away. But is still early to answer that.

Nov 26, 2023

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Treated us courteously and didn’t try to sell us a bunch

Treated us courteously and didn’t try to sell us a bunch of extra stuff. The car is great!

Nov 24, 2023

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The service was great I was very happy with the employees

The service was great I was very happy with the employees they were all really nice

Nov 19, 2023

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This purchase was the quickest and smoothest I have ever

This purchase was the quickest and smoothest I have ever experienced. Dan Dunham and Wes Wilson are great.

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Jeremy Olsen

Jeremy Olsen

Service Manager
Recent Reviews

Jan 08, 2024

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My online shopping was an easy and great car buying

My online shopping was an easy and great car buying experience, customer service was excellent.

Dec 16, 2023

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Performed the work in a timely manner.

Performed the work in a timely manner. Employees were accessible, courteous and pleasant. Physical plant is somewhat crowded. More space will be needed some day

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Dec 13, 2023

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I had a disappointing experience.

I had a disappointing experience. I had a serious issue with the tire blowing up a month ago on the freeway as I was travelling 65-70 mph. Thank god, I was safely able to get to a triangle safety zone with no cars behind me. Highway patrol had to tow me to the nearest shoulder. Thereafter, I was not pleased that I had to shell out $$ for a brand new car. First I was asked to contact customer service, and customer service stated that the rim is covered with warranty and only the tire was not covered and provided me the Pirelli contact details. I called Pirelli and they asked me to have your service manager forward the tire remains via your supplier to them, so they will evaluate and reimburse. I stated this to the Lithia service manager and also provide case numbers with Hyundai Customer service and case number with Pirelli. Unfortunately the service advisor was stating the contrary with Hyundai customer service, and using "outside influence" etc.. that was unneeded. The car was then supposed to be fixed and provided Monday (dropped off on Wedneday evening), and it was a provided a week later, and I had to check up on the status constantly. No loaner was provided. I also spoke to the service manager and asked for a price break due to the circumstances and he said he would get back to me. NO call back and I reminded the service advisor about the same. No call to date, really disappointed with this experience and regret this experience overall. Not sure why I would need to call so many folks and obtain contrary advice. Dropped a note to Lithia as well, and also escalated on service line.

Dec 12, 2023

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Service was performed and when I brought up an issue with

Service was performed and when I brought up an issue with my car that a scrape damage occurred to my car while in their possession. I was brushed off as it was my fault and responsible for the damages. I was referred over to dealer manager Dillian. I left 3 messages and never received a follow up call from him.

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Michael Costello

Michael Costello

Internet Sales Specialist
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Dealership Experience 3 years 4 months
Industry Experience 36 years 6 months
I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!
Recent Reviews

Feb 19, 2024

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mike is such a great help!

mike is such a great help! i don’t think i ever want to buy a car from anyone but him. he keeps in contact with me to make sure i’m loving my new car, and if any issues arise mike is always there to help! best salesman of the year ⭐️⭐️⭐️⭐️⭐️

Jan 18, 2024

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No thank you It was positive and I'd purchase another

No thank you It was positive and I'd purchase another vehicle from them again It was positive experience and I would purchase another vehicle from them again

Dec 07, 2023

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Outstanding customer service were everyone is friendly

Outstanding customer service were everyone is friendly and accommodating! Loved the services of Mike Costello!

Nov 19, 2023

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They are friendly and really try to make a deal.

They are friendly and really try to make a deal. This is the second vehicle we have purchased from them.

Oct 17, 2023

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The folks there are kind and cordial, and even put up

The folks there are kind and cordial, and even put up with me temporarily losing my driver's license and saying bad words (a lot of bad words!)

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Steve Leveille

Steve Leveille

Sales Manager
Dealership Experience 9 years 7 months
Industry Experience 22 years 1 months
Recent Reviews

Dec 27, 2023

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I came to this dealership looking at a truck, everyone

I came to this dealership looking at a truck, everyone seemed to be friendly enough. Efren Gonzalez was an absolutely amazing experience on our purchase. We couldn't recommend him enough. When my girlfriend is ready to upgrade her car she is going to look for him specifically.

Dec 16, 2023

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Lithia Hyundai had great customer service!

Lithia Hyundai had great customer service!!The management team was awesome and Mathew Reed was great!

Jul 15, 2023

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Mgr Steve , and salesman Matt helped me get out of an

Mgr Steve , and salesman Matt helped me get out of an Outlander I bought at mountain west auto . Thank you . Also David in finance has been helping me cancel the $4000 warranty on the Outlander. Thank you guys . David , see you soon !

Apr 14, 2023

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Life changing, no pressure it's like they really care

Life changing, no pressure it's like they really care about you. Very easy so simple

Mar 21, 2023

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Our experience at Lithia was exceptional.

Our experience at Lithia was exceptional. We were helped by Efren and Holly and could not be more pleased with our service. They are both very friendly, professional, and knowledgeable; they made us feel comfortable throughout the entire car buying process. They both took so much time with us, answering questions and giving us ample time to test drive the car, and process information about the car we were interested in purchasing. Steve was extremely friendly, helpful, and professional when we were discussing financing. Bryan was professional, efficient, and friendly while we were signing documents, and made that process a breeze. Everyone went above and beyond and we could not be happier with our service. We also love our Santa Fe. We would definitely recommend Lithia Hyundai to anyone shopping for a new vehicle.

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Larry Farrell

Larry Farrell

Business Development Admin
Recent Reviews

Nov 24, 2023

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Customer service in the service department was very poor.

Customer service in the service department was very poor. I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women working, they rolled the tire out the door and made me roll it nearly three blocks away where I had to park. As I’m sure you know tires are not weighted evenly now and it caused me a lot of pain. I did mention that I had surgery on my neck. I absolutely love my car, just wish you might work on custom service after the sales.

Oct 28, 2023

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Super Professional efficient, friendly answer all my

Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone

Sep 04, 2023

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Nice place always gets it done every time I come in I

Nice place always gets it done every time I come in I always walk out with a new car.

Aug 04, 2023

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I’m not allowed to leave an honest review?

I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days.

Aug 02, 2023

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Very friendly staff who were quick and efficient in

Very friendly staff who were quick and efficient in helping me find my new car at a price I could afford.

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Lucas Bragg

Lucas Bragg

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Contact Me
Dealership Experience 2 years 2 months
Industry Experience 6 years 10 months
Tired of putting good money into a bad car? Let's change that! I specialize in helping people with challenged credit get out of their old money pit and into a new or newer car. Don't waste one more red cent, let's rebuild your credit and get you into a good car TODAY!
Recent Reviews

Mar 04, 2024

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Has lied to me poor communication, avoid at all costs,

Has lied to me poor communication, avoid at all costs, don't believe him flake!

Feb 19, 2024

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This dealership is very attentive and helpful when

This dealership is very attentive and helpful when looking for any kind of car. Good service

Feb 17, 2024

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It was a good experience, Lucas was very helpful I'm

It was a good experience, Lucas was very helpful I'm happy with my purchase I love my Tucson

Feb 01, 2024

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Exceptional personal service, quality product and great

Exceptional personal service, quality product and great overall experience. Highly recommend the team and Luke! I love my new Santa Fe!

Jan 17, 2024

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Alex and Garrett were great they are top perfessionals

Alex and Garrett were great they are top perfessionals and was very knowledgeable and took me though the process so easy to buy got a new to me durango. Love it!

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Donald Ostrom

Donald Ostrom

Service Advisor
Recent Reviews

Jan 16, 2024

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Everyone was very polite.

Everyone was very polite. They did a very good job at allowing apace to decide on the deal as well. Very much appreciate the kindness and accommodation

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Nov 22, 2023

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All the guys were very helpful and considerate.

All the guys were very helpful and considerate. Professional and down to earth. Top Notch

Nov 22, 2023

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STOP stop stop STOP STOP STOP STOP STOP STOPSTOP STOP

STOP stop stop STOP STOP STOP STOP STOP STOPSTOP STOP STOP STOP STOP STOP STOP STOP STOP STOP DTOP

Nov 18, 2023

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Very polite and professional.

Very polite and professional. Thanks so much for your help. I would recommend you to a friend.

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Everett Clunie

Everett Clunie

Lube Techician
Recent Reviews

Jan 17, 2024

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Absolute worst auto service dept I have ever encountered

Absolute worst auto service dept I have ever encountered in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that absolutely no one buy a car from this dealership./ You guys stink

Jan 16, 2024

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This dealership provides excellent service and

This dealership provides excellent service and communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minutes. Greatly appreciate the professionalism of this dealership!

Dec 24, 2023

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All the staff are nice, and the service was quick.

All the staff are nice, and the service was quick. Despite being really busy, they had me in and done when they said they would. I appreciate that they value my time.

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Nov 18, 2023

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Very polite and professional.

Very polite and professional. Thanks so much for your help. I would recommend you to a friend.

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Efren Gonzalez-Aguayo

Efren Gonzalez-Aguayo

"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Contact Me
Dealership Experience 3 years 3 months
Industry Experience 20 years 9 months
Se habla español. ¿Tiene un buen trabajo y no tiene crédito pero quiere o necesita un automóvil? ¡Soy tu hombre! ¿No tienes un número de seguro social pero tienes ITIN? ¡Soy tu hombre!
Recent Reviews

Jan 17, 2024

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I was very satisfied with the help i received at Lithia

I was very satisfied with the help i received at Lithia Hyundai, this was my first time purchasing my own vehicle and Efren did everything possible to help me get the exact car I was looking into.

Jan 16, 2024

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Great service and communication.

Great service and communication. They went beyond that they needed too. Great price on vehivle

Jan 16, 2024

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Muy buena atención y amables en todo te atienden de

Muy buena atención y amables en todo te atienden de maravilla y te apoyan con tus dudas

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Dec 27, 2023

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I came to this dealership looking at a truck, everyone

I came to this dealership looking at a truck, everyone seemed to be friendly enough. Efren Gonzalez was an absolutely amazing experience on our purchase. We couldn't recommend him enough. When my girlfriend is ready to upgrade her car she is going to look for him specifically.

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Chris Clark

Chris Clark

Credit Specialist
Contact Me
Dealership Experience 3 years 9 months
Industry Experience 29 years 5 months
I make car buying easy, especially if you have challenged credit. Give me a call today and let's get you rolling!
Recent Reviews

Jan 17, 2024

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Employee Rating

Great experience, truly enjoyed coming here and

Great experience, truly enjoyed coming here and purchasing our new car, honestly did not expect to walk out with one, but our representative did an amazing job keeping us informed, and supported!

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Nov 01, 2023

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Not bad place.

Not bad place. Didn’t spend loads of time and people where nice and understanding.

Oct 28, 2023

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Super Professional efficient, friendly answer all my

Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone

Jun 25, 2023

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They were very honest and helpful.

They were very honest and helpful.when it came to getting the sun it was an easy process

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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
Recent Reviews

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Dec 08, 2023

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Javi is very kind and answered all of my questions and

Javi is very kind and answered all of my questions and addressed all concerns. Happy with the vehicle so far. Thank you again, Javi!

Nov 08, 2023

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Super friendly and everyone in there was very helpful and

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road

Jun 06, 2023

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Brian and Derrick were great!

Brian and Derrick were great! He was able to get me what I wanted! Good follow up as well

May 05, 2023

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Had a great experience.

Had a great experience. Was my third time getting a vehicle there and the salesman was a very awesome person

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Cuong Ngo

Cuong Ngo

Service Techician
Recent Reviews

Nov 26, 2023

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Employee Rating

Excellent service, my service advisor Ryan Newton was

Excellent service, my service advisor Ryan Newton was very professional and knowledgeable. The work done was perfect. Exactly what I had requested in a timely manner.

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jun 22, 2023

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I have been going to this dealership for at least 14

I have been going to this dealership for at least 14 years. I have enjoyed our relationship.

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Bryan Mazariegos

Bryan Mazariegos

Service Technician
Recent Reviews

Nov 08, 2023

Dealership Rating
Employee Rating

Super friendly and everyone in there was very helpful and

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road

Sep 11, 2023

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Employee Rating

Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 31, 2023

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Got deal done in one afternoon.

Got deal done in one afternoon. Follow up service has been good. All friendly staff.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

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Chantel Kaminskaya

Chantel Kaminskaya

Parts Manager
Recent Reviews

Feb 01, 2024

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Service is great.

Service is great...but the sales men put in car that i can barely afford, think it was over priced too

Nov 08, 2023

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Super friendly and everyone in there was very helpful and

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road

Sep 15, 2023

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When comparative assessments are made I have found this

When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as well as Tulsa, OK, where I was for three years.

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Employee Rating

Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

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Scott Robert

Scott Robert

e Commerce Marketing Manager
Dealership Experience 8 years 7 months
Industry Experience 35 years 2 months
Combined a love of cars and a passion for serving others into a career spanning three decades. In my 33+ years in the business I've sold everything from a 1929 Ford Model A Deluxe Coupe, to a Porsche Carrera GT, and everything else in between. Come put my expertise to work for you and see what we can do for you at Lithia Hyundai of Reno.
Recent Reviews

Aug 31, 2023

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Employee Rating

They are a pleasure to do business with from sales to

They are a pleasure to do business with from sales to service. Always understanding of my needs.

May 20, 2023

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I’ve always been told that if you have nothing nice to

I’ve always been told that if you have nothing nice to say then don’t say anything at all. But, I do have something nice to say…. We love our new cars! I’ve left my views and opinions of how our deal went down on yelp.

May 03, 2023

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This is one of the most friendly & considerate

This is one of the most friendly & considerate dealerships I've been to in a long time! Thank you!

Apr 27, 2023

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The dealers are okay, maintenance on the other hand…fire

The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.

Apr 21, 2023

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Employee Rating

Always take the best care of my vehicle and make me feel

Always take the best care of my vehicle and make me feel comfortable with the service they provide!

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Trisha Stone

Trisha Stone

Service Advisor

36 Reviews
Certified
Dealership Experience 1 years 3 months
Industry Experience 1 years 3 months
Recent Reviews

Mar 02, 2024

Dealership Rating
Employee Rating

Compared to some of the horror stories I read online

Compared to some of the horror stories I read online regarding the Theta II issues and how those dealerships are treating their customers, this experience with my leaking transmission was very good.

Feb 26, 2024

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Always professional, on time and thorough.

Always professional, on time and thorough. Staff is helpful and courteous and keeps you informed of the status of your vehicle.

Jan 19, 2024

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Great service, friendly knowledgeable staff.

Great service, friendly knowledgeable staff. My car was ready and washed when I was promised.

Jan 16, 2024

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Always treated well, work done as promised and in the

Always treated well, work done as promised and in the time frame given Never a problem when I go in

Jan 16, 2024

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Great Customer Service Attention to details Listen to our

Great Customer Service Attention to details Listen to our concern and provide suggestions for better keep our SUV running

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Drea McGiffin

Drea McGiffin

Business Development Admin
Dealership Experience 3 years 4 months
Industry Experience 3 years 4 months
Recent Reviews

Nov 08, 2023

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Employee Rating

Super friendly and everyone in there was very helpful and

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road

Sep 11, 2023

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Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 29, 2023

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Two weeks in and I am still waiting for my car to be

Two weeks in and I am still waiting for my car to be repair too long of a wait. The gentleman at the service department is nice. But nice won’t cut it. I have call the service manager twice and no return call/ the lack of communication is what bothers me the most. Makes me think I’m being ignore and/or discriminated.

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

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Hai Ngo

Hai Ngo

Service Techician
Recent Reviews

Sep 11, 2023

Dealership Rating
Employee Rating

Dylan has a great dealership, and good employees, Lance

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up.

Aug 10, 2023

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Employee Rating

Your dealership always took care of me.

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them.

Jul 27, 2023

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Employee Rating

I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jun 22, 2023

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I have been going to this dealership for at least 14

I have been going to this dealership for at least 14 years. I have enjoyed our relationship.

Apr 14, 2023

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Out standing and very communicative.

Out standing and very communicative. The job gets done and I never have any issues

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Paydon Chambers

Paydon Chambers

Product Specialist
Contact Me
Dealership Experience 1 years 11 months
Industry Experience 1 years 11 months
Recent Reviews

Feb 09, 2024

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Employee Rating

They were friendly and helpful.

They were friendly and helpful. I didn't deal with any nonsense figuring out what I wanted and needed to do to get it

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Dec 24, 2023

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The day before when we showed up there, we walked the lot

The day before when we showed up there, we walked the lot and walked inside and nobody even acknowledged us. We debated ever going back there. But the next day we did go back. We got served in a very timely manner. We did decide on a different color vehicle then what we test drove and when we actually checked out the car, it was missing a couple of things the other car had like the plug in the bed and the charging pad in the console. That's what we get for not checking it ourselves before taking it home. I was not impressed with the guy who made the deal with us. He started out fine, then must have taken some meds during our deal because he kept forgetting what our deal what and why he kept going back to the manager I guess to work the deal. It was very frustrating, but we were also hungry and ready to be done, so we just accepted the terms to get out of there. If we could do it all over again, we would not have settled, but still would have bought the same model Santa Cruz. We do love our new truck.

Dec 21, 2023

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Great experience Team members are all great.

Great experience Team members are all great. Highly recommended Everyone from Salesperson Dan and Finance and paperwork was wonderful, kind and very courteous.

Nov 19, 2023

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Paydon spent a lot time orientating on all cars features

Paydon spent a lot time orientating on all cars features and made sure this 69 y/o understood how they work.

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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
Contact Me
Dealership Experience 8 years
Recent Reviews

Aug 30, 2023

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Employee Rating

Lucas was an amazing sales man!

Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an outstanding salesman and would recommend him to anyone

Jun 19, 2023

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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

Apr 27, 2023

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They are amazing and kind.

They are amazing and kind. I’m a first time car buyer and didn’t really know anything to do with cars except how to jump my old ones lol, but everyone was able to easily explain everything to me so I understood what was happening and what I needed to do

Apr 23, 2023

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No pressure sales, Dan was great to work with.

No pressure sales, Dan was great to work with. Found a nice little car that fit our budget.

Apr 21, 2023

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Always take the best care of my vehicle and make me feel

Always take the best care of my vehicle and make me feel comfortable with the service they provide!

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Gaby Temprano

Gaby Temprano

Business Development Admin
Contact Me
Dealership Experience 2 years 8 months
Industry Experience 2 years 8 months
Recent Reviews

Dec 01, 2023

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Employee Rating

I did not like this dealership, thank you for reading my

I did not like this dealership, thank you for reading my review. Have a good day.

Oct 22, 2023

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They have been extremely helpful in my car buying

They have been extremely helpful in my car buying experience. They’ve gone above and beyond in taking care of my needs, in my opinion. I would definitely recommend. Thank you, all of you! Oh, and as far as the service advisors, I recommend Lance Smith. He’s awesome

Sep 08, 2023

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Lack of communication was astounding.

Lack of communication was astounding. No one seemed to be on the same page. Multiple attempts to get answers that never came

Aug 31, 2023

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They are a pleasure to do business with from sales to

They are a pleasure to do business with from sales to service. Always understanding of my needs.

Jul 13, 2023

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Love Lithia Hyundai Reno, they make sure you feel good

Love Lithia Hyundai Reno, they make sure you feel good about the deal! They work for your business.

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Otto Sandoval-Carpio

Otto Sandoval-Carpio

Detailer
Recent Reviews

Dec 16, 2023

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Lance is the best.

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs

Jul 27, 2023

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I TITUS, I Want to thank you for your help got me a car,

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all.

Jun 19, 2023

Dealership Rating
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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

Apr 14, 2023

Dealership Rating
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Out standing and very communicative.

Out standing and very communicative. The job gets done and I never have any issues

Apr 14, 2023

Dealership Rating
Employee Rating

Out standing and very communicative.

Out standing and very communicative. The job gets done and I never have any issues

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Robert Thomas

Robert Thomas

Parts Advisor
Recent Reviews

Jan 17, 2024

Dealership Rating
Employee Rating

Alex and Garrett were great they are top perfessionals

Alex and Garrett were great they are top perfessionals and was very knowledgeable and took me though the process so easy to buy got a new to me durango. Love it!

Oct 07, 2023

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the service is good customer service.

the service is good customer service..Everyone is really nice there. I give it a 10

May 26, 2023

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Lance has been so helpful, very personable, and he has a

Lance has been so helpful, very personable, and he has a great sense of humor!

Apr 27, 2023

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Employee Rating

The dealers are okay, maintenance on the other hand…fire

The dealers are okay, maintenance on the other hand…fire em all. I’ve been waiting on a tire because mine had a bubble since Saturday it’s now Thursday. And yes singular tire. Telling me my tire is here everyday then I go in and they tell me they put the wrong order.

Apr 12, 2023

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Always helpful.

Always helpful. Direct and forthright, and always showed me complete options on how I want to proceed, being mindful of my budget. Great guys to work with.

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Joshua Clunie

Joshua Clunie

Business Development Admin
Contact Me
Dealership Experience 2 years 11 months
Industry Experience 15 years 10 months
Recent Reviews

Feb 12, 2024

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Employee Rating

Excellent service each & every time I have bought a

Excellent service each & every time I have bought a vehicle there.....Extremely professional, listened to what my needs & wants were!

Jan 16, 2024

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Tony Roach is the best salesman and the most

Tony Roach is the best salesman and the most knowledgeable person I have met. Buying my new car at Reno Lithia Hyundai was a very good experience, I will recommend this dealership to anyone who is looking for a new car.

Dec 29, 2023

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Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Dec 03, 2023

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very nice All the staff were very nice .

very nice All the staff were very nice . They worked with me to get the best price for my truck . I bought a new car years ago from them and the experience was great!

Jun 09, 2023

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Awesome service appreciate their professionalism greatly

Awesome service appreciate their professionalism greatly appreciate the experience look forward to using Lithia in the future

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Kim Murillo

Kim Murillo

Business Development Admin
Contact Me
Dealership Experience 3 years 10 months
Industry Experience 3 years 10 months
Recent Reviews

Dec 29, 2023

Dealership Rating
Employee Rating

Great personal service.

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish

Jun 19, 2023

Dealership Rating
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Ryan Newton is a stand up guy.

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.

Apr 21, 2023

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Always take the best care of my vehicle and make me feel

Always take the best care of my vehicle and make me feel comfortable with the service they provide!

Apr 14, 2023

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Life changing, no pressure it's like they really care

Life changing, no pressure it's like they really care about you. Very easy so simple

Mar 24, 2023

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Ryan was the worst car sales person we have ever had.

Ryan was the worst car sales person we have ever had. He made the process incredibly difficult and we will not be returning.

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Cesar Sanchez

Cesar Sanchez

Product Specialist
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Dealership Experience 10 months
Recent Reviews

Dec 12, 2023

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Employee Rating

We've bought 2 cars and referred 3 people because of the

We've bought 2 cars and referred 3 people because of the friendly service and great warranty.

Nov 20, 2023

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Good service positive vibes good attitude they treat you

Good service positive vibes good attitude they treat you like family they are respectful and responsible

Nov 04, 2023

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Excellent job and sales, I was able to price on the

Excellent job and sales, I was able to price on the website and it came out exact

Oct 28, 2023

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Super Professional efficient, friendly answer all my

Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone

Oct 08, 2023

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El vendedor muy amable pero el carro no traía ni tapetes

El vendedor muy amable pero el carro no traía ni tapetes del heater no servia ,

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Levi Williams

Levi Williams

Internet Sales Specialist
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Dealership Experience 9 months
Industry Experience 19 years 2 months
Recent Reviews

Feb 18, 2024

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Great easy professional service They were great, friendly

Great easy professional service They were great, friendly and professional. Also keep things easy for everyone to understand.

Jan 29, 2024

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Very personable and knowledgeable with zero pressure.

Very personable and knowledgeable with zero pressure. After the sale he is still available and very helpful

Jan 18, 2024

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The people were really nice and very helpful I am glad

The people were really nice and very helpful I am glad they were able to help me figure out a way to make payments low on my car

Jan 10, 2024

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Levi was incredibly kind and insightful.

Levi was incredibly kind and insightful. There was no awkward pressuring or commission-driven comments. The whole sales process was very helpful and never once felt like I was being preyed on which is commonplace in car dealerships unfortunately. Highly recommend this dealership, for the loan options and super awesome salespeople like Levi.

Dec 19, 2023

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Levi Williams was so helpful with buying our new car.

Levi Williams was so helpful with buying our new car. He answered all of our questions. Thank you so much. Duye and Melonie

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Wes Wilson

Wes Wilson

General Sales Manager
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Dealership Experience 6 months
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