Conozca a Nuestro Equipo

Service

Lance Smith

Lance Smith

Service Advisor
277 Reviews
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Tabatha Culver

Tabatha Culver

SERVICE ADVISOR
221 Reviews
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Matt Franceschini

Matt Franceschini

Service Advisor
191 Reviews
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Matt Ashton

Matt Ashton

Operations Manager
62 Reviews
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Brett Roderick

Brett Roderick

Service Advisor
46 Reviews
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Tom Kirklin

Tom Kirklin

Service Advisor
35 Reviews
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Donald Ostrom

Donald Ostrom

Service Advisor
10 Reviews
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Gio Castro

Gio Castro

Service Technician
6 Reviews
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Everett Clunie

Everett Clunie

Lube Techician
6 Reviews
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Cuong Ngo

Cuong Ngo

Service Techician
6 Reviews
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Jeremy Olsen

Jeremy Olsen

Service Techician
5 Reviews
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Chantel Kaminskaya

Chantel Kaminskaya

Warranty Administrator
4 Reviews
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Hai Ngo

Hai Ngo

Service Techician
3 Reviews
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Otto Sandoval-Carpio

Otto Sandoval-Carpio

Detailer
3 Reviews
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Bryan Mazariegos

Bryan Mazariegos

Service Technician
2 Reviews
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Drea McGiffin

Drea McGiffin

Business Development Admin
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Sales

Bryan Ogg

Bryan Ogg

Finance Manager

Certified
195 Reviews
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Holly Jensen

Holly Jensen

Certified Product Specialist

Certified
147 Reviews
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Cherae Cozzi

Cherae Cozzi

Product Specialist

Certified
145 Reviews
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Devin Rogers

Devin Rogers

Finance Manager

Certified
70 Reviews
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Mathew Reed

Mathew Reed

Product Specialist
46 Reviews
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Tony Roach

Tony Roach

Product Specialist

Certified
46 Reviews
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Garrett Clunie

Garrett Clunie

Product Specialist

Certified
40 Reviews
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Robby Young

Robby Young

Sales Associate
37 Reviews
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PJ Pourjami

PJ Pourjami

Product Specialist

Certified
33 Reviews
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Hannah Choquette

Hannah Choquette

Business Development Lead
32 Reviews
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Larry Farrell

Larry Farrell

Business Development Admin

Certified
27 Reviews
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Dustin Snider

Dustin Snider

General Sales Manager
24 Reviews
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Mishawn Roach

Mishawn Roach

Business Development Admin
14 Reviews
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Brock Riggs

Brock Riggs

Product Specialist

Certified
13 Reviews
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Chris Clark

Chris Clark

Credit Specialist
10 Reviews
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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
6 Reviews
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Chris Romero

Chris Romero

Product Specialist
6 Reviews
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Brian Carter

Brian Carter

Product Specialist
5 Reviews
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Michael Costello

Michael Costello

Credit Specialist- Special Finance
2 Reviews
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David Diaz

David Diaz

Product Specialist
1 Review
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Lillian Davis

Lillian Davis

Business Development Admin
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Efren Gonzolez-Aguayo

Efren Gonzolez-Aguayo

Product Specialist
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Kim Murillo

Kim Murillo

Business Development Admin
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Jayce Robinson

Jayce Robinson

Business Development Admin
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Finance

Christopher Osorio

Christopher Osorio

Finance Manager
178 Reviews
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David Lennox

David Lennox

F&I Manager
163 Reviews
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Internet

Richard Dvorak

Richard Dvorak

Sales Professional/Interenet Manager
75 Reviews
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Management

Dylan Clunie

Dylan Clunie

General Manager
60 Reviews
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Steve Leveille

Steve Leveille

Sales Manager
41 Reviews
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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
18 Reviews
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Tom Clark

Tom Clark

Used Car Manager
13 Reviews
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Scott Robert

Scott Robert

e Commerce Marketing Manager
13 Reviews
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Administration

Erin Snider

Erin Snider

Dealership Accountant II
11 Reviews
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Parts

Dawn Arguello

Dawn Arguello

Asst Parts Mgr
7 Reviews
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Robert Thomas

Robert Thomas

Parts Advisor
5 Reviews
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Lance Smith

Lance Smith

Service Advisor
Recent Reviews

Jan 15, 2021

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Tabitha is the best! She is fast, efficient, personable,...

Tabitha is the best! She is fast, efficient, personable, and helpful! I love having her here. I love having a woman I can work with that I trust with my car! Thanks Tabitha!!

Jan 15, 2021

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I called in at the last minute to try and get an...

I called in at the last minute to try and get an appointment and Lance was able to fit me in for an oil change. I really appreciate it because I am from out of town. Lance is great and always helps me out!

Jan 14, 2021

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I know I can count on Lance to have good advice for me...

I know I can count on Lance to have good advice for me each time My car needs service and his professionalism with a smile.

Jan 12, 2021

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I love th iui s dealership because the people are...

I love th iui s dealership because the people are awesome. Especially Lance in the service department. They always go the extra mile for you.

Jan 09, 2021

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Everyone was super friendly and helpful. They found me...

Everyone was super friendly and helpful. They found me best price on the work. No attempt up-sale me. Very honest. Highly recommend thank you

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Tabatha Culver

Tabatha Culver

SERVICE ADVISOR
Dealership Experience 8 years
Industry Experience 8 years
Recent Reviews

Jan 15, 2021

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Tabitha is the best! She is fast, efficient, personable,...

Tabitha is the best! She is fast, efficient, personable, and helpful! I love having her here. I love having a woman I can work with that I trust with my car! Thanks Tabitha!!

Jan 14, 2021

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My recent visit to Lithia Hyundai was as fabulous as you...

My recent visit to Lithia Hyundai was as fabulous as you could get in relation to the "dreaded" car repair visit. I was especially impressed with my service writer, Tiffany. She went above and beyond in getting my Santa Fe's many needs taken care of quickly and efficiently, advising me what repairs were needed now, what could be done a little later, and pointing out what was covered under warranty or not. She arranged a rental car for me and even saved me some repair $$$ which was most appreciated!

Jan 12, 2021

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I was really surprised this time how quick it was got it...

I was really surprised this time how quick it was got it in and out and only a half hour and I wasn't hounded on to buy a new car

Jan 07, 2021

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The best experience with all that was involved very...

The best experience with all that was involved very professional no pressure and I got the car i was wanting. I only went in for oil change came home in a new kona

Jan 07, 2021

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Great service and sales department also easy financing,...

Great service and sales department also easy financing, very low pressure, the vehicles sell them selves. Every one was friendly and curtious. Great job everyone.

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Bryan Ogg

Bryan Ogg

Finance Manager

195 Reviews
Certified
Recent Reviews

Jan 15, 2021

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I was happy with the sales people and the finance...

I was happy with the sales people and the finance manager. They went out of their way to help me get the car that I needed. I would recommend this dealer to anyone.

Jan 15, 2021

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I really enjoyed the service and interaction of staff....

I really enjoyed the service and interaction of staff. They were prompt and efficient. They were all friendly and made us feel welcomed. I will definitely go back and refer friends.

Jan 11, 2021

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My car wasn’t available on the lot. Had to get it from a...

My car wasn’t available on the lot. Had to get it from a different dealership. Was initially told that I would have it within 3 days (due to going out of town), but then was told it wouldn’t be available until I returned from vacation. Was a little disappointed, but eventually everything worked out.

Jan 07, 2021

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Great service and sales department also easy financing,...

Great service and sales department also easy financing, very low pressure, the vehicles sell them selves. Every one was friendly and curtious. Great job everyone.

Jan 03, 2021

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I had such a wonderful personable experience here today...

I had such a wonderful personable experience here today at lithia Holly And Brian were so wonderful jumping through hoops with their patience and sincerity I am so happy

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Matt Franceschini

Matt Franceschini

Service Advisor
Recent Reviews

Jan 13, 2021

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Great service, friendly people. They took care of me as...

Great service, friendly people. They took care of me as soon as they could and I was on my way, very satisfied with the service that I recieved. My thanks to all of you!

Jan 11, 2021

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Excellent service i was in and out in 25 minutes . they...

Excellent service i was in and out in 25 minutes . they even excepted my emailed coupon it had expired the day before. I'll be back for my next service

Jan 09, 2021

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I wish I would have been notified that the service I was...

I wish I would have been notified that the service I was getting was not covered under my service contract. I would have better prepared myself before making service arrangements.

Jan 08, 2021

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The service department went above and beyond when I had...

The service department went above and beyond when I had recall work that needed to be done. Despite Hyundai known little about the recall Lithia Hyundai of Reno did a great job at getting the information they needed to complete the work.

Jan 07, 2021

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Matt is the bomb always enjoy talking to him and...

Matt is the bomb always enjoy talking to him and discussing any problems I have which with my Santa Fe is none , it’s always good

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Christopher Osorio

Christopher Osorio

Finance Manager
Dealership Experience 7 years 1 months
Recent Reviews

Dec 31, 2020

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The sales staff was very accommodating to my requests and...

The sales staff was very accommodating to my requests and were also transparent when calculating the costs involved with the purchase. The purchase was a very smooth experience.

Dec 31, 2020

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Fantastic, they where pleasant to work with I had my...

Fantastic, they where pleasant to work with I had my share of issues when I walked in there and they still made it work for me and my family. So much so my son went there and also bought a car.

Dec 26, 2020

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This is the 5th car we have bought from Lithia Hyundai...

This is the 5th car we have bought from Lithia Hyundai and there’s a reason we keep coming back. They are amazing!! Shop here.

Dec 21, 2020

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I love coming here to get work done! This time I ended up...

I love coming here to get work done! This time I ended up coming in for an oil change and walked away with a 2021 Tucson! The staff here are great and helpful they respect your boundaries and help out with anything you need. Lance and Matt are always helpful and this time Larry and Garrett were a big help with securing the new tuscon. 10/10 would recommend anyone looking for a car to shop here.

Dec 17, 2020

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Works with you to get the deal you want with little...

Works with you to get the deal you want with little haggling. Liked that you could go on road test by yourself made it easier to try out accessories.

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David Lennox

David Lennox

F&I Manager
Dealership Experience 8 years 6 months
Industry Experience 27 years 10 months
Recent Reviews

Jan 07, 2021

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I want to say that my experience at Lithia dealership was...

I want to say that my experience at Lithia dealership was awesome, it was the fastest experience I ever had at a dealership and I got a vehicle yesss I am very happy with my purchase . I will recommend this dealership to my friends and family and Michael was the best, thank you again I appreciate all of you guys

Jan 07, 2021

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The best experience with all that was involved very...

The best experience with all that was involved very professional no pressure and I got the car i was wanting. I only went in for oil change came home in a new kona

Dec 31, 2020

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Lithia Hyundai of Reno has always treat me very well....

Lithia Hyundai of Reno has always treat me very well. This is the 3rd vehicle I have bought from this dealership. The Hyundai Tucson we just purchased was a present. The service department is top notch. Tabitha Culver is the best. Thank you and keep up the awesome work.

Dec 30, 2020

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Excellent service, came in for one vehicle and left with...

Excellent service, came in for one vehicle and left with two!! Was not our plan, but oh well! Everyone we dealt with was great! Will come back later for a trade! :)

Dec 27, 2020

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Came in for service left with a new car. Started with...

Came in for service left with a new car. Started with Tabitha , then Lance . Then larry. Then Brian. Then David. Incredible service. Got a new car . Bd and xmas prese nt to myself

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Holly Jensen

Holly Jensen

Certified Product Specialist

147 Reviews
Certified
Contact Me
Dealership Experience 3 years 5 months
Industry Experience 3 years 5 months
I am an avid musician in my spare time, having played a variety of different genres (punk, alt rock, classical, garage, country, jazz, blues, and electric). I also enjoy rock climbing and am a huge fan of parkour. I am also an action movie freak. I am also a big dog lover, taking my fur babies for frequent walks and play time at the local park. Message me for assistance today.
Recent Reviews

Jan 11, 2021

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My car wasn’t available on the lot. Had to get it from a...

My car wasn’t available on the lot. Had to get it from a different dealership. Was initially told that I would have it within 3 days (due to going out of town), but then was told it wouldn’t be available until I returned from vacation. Was a little disappointed, but eventually everything worked out.

Jan 06, 2021

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Holly Rocks. She provided follow up after my initial...

Holly Rocks. She provided follow up after my initial visit and found the exact car I wanted. She's knowledgeable, friendly, funny, professional and works hard. She understood my concerns and addressed them with care. Happy with my purchase!

Jan 05, 2021

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Holly was awesome. Understanding and flexible. Made the...

Holly was awesome. Understanding and flexible. Made the process easier. Everyone great! Recommend taking orange circle stickers and paint off the tires in future. Thanks

Jan 03, 2021

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I had such a wonderful personable experience here today...

I had such a wonderful personable experience here today at lithia Holly And Brian were so wonderful jumping through hoops with their patience and sincerity I am so happy

Dec 26, 2020

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Holly and Brock were a great team and allowed me the...

Holly and Brock were a great team and allowed me the freedom that look at multiple vehicles before I was comfortable with my choice. I really enjoyed the experience.

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Cherae Cozzi

Cherae Cozzi

Product Specialist

145 Reviews
Certified
Contact Me
Dealership Experience 1 years 10 months
Industry Experience 1 years 10 months
I love to work out, travel, and go hiking. Star Wars fanatic, Giants fan and a Harley owner. I’m here to make customers for life. If you're looking for a great deal on your next car, truck or SUV, come see me and I"ll show you how easy it is to do business here.
Recent Reviews

Dec 31, 2020

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The sales staff was very accommodating to my requests and...

The sales staff was very accommodating to my requests and were also transparent when calculating the costs involved with the purchase. The purchase was a very smooth experience.

Dec 26, 2020

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Cherae was very patient, understanding and added her...

Cherae was very patient, understanding and added her personal touch to the transaction. Great experience! She also personally delivered the car to me out of state. Matt assisted when Cherae was off to make the deal go smooth. Great teamwork!

Dec 18, 2020

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Mishawn made the purchasing of a vehicle fun and...

Mishawn made the purchasing of a vehicle fun and pleasurable. The dealership was very clean and they had the vehicle my family was looking for in stock.

Dec 16, 2020

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Cherae was amazing, she was so sweet and helpful through...

Cherae was amazing, she was so sweet and helpful through the entire process. She made me feel comfortable and well taken care of. Best experience I’ve had with a dealership!

Dec 08, 2020

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I like the dealer and the people who work there. I wish...

I like the dealer and the people who work there. I wish they were more transparent when it comes to calling in customers about potential financing. But everyone there is very nice. Also, I have no idea why there is a 25 word minimum limit for writing a review. I think that is pretty stupid.

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Richard Dvorak

Richard Dvorak

Sales Professional/Interenet Manager
Recent Reviews

Jan 03, 2021

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great place wonderful people who loves what they do so...

great place wonderful people who loves what they do so thankful for the services they have provided for me and my family thank you guy

Nov 18, 2020

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CJ was great and I enjoyed working with him; he was...

CJ was great and I enjoyed working with him; he was helpful and not pushy, which I liked. However, I have to say that the experience overall was ok. I came here by way of a pre-qualification with Capital One Auto, which led me to a nice used vehicle that I liked on favorable terms. CJ was helpful and not pushy, which I liked. CJ's manager/supervisor, Chris, was also easy to work with, especially since I proposed a reasonable number and he agreed to it. The entire process was smooth, except for the following issues. First, the dealership requires that you purchase the $997 permaplate, etc., package which doesn't make sense to me. I didn't want it, but I was told that you have to take it. If I didn't like CJ and the car, I would have walked away, but be forewarned - you'll end up financing an additional $1,000 on top of the sales price. Second, the rate I got here was 2 points higher than what I got directly through Capital One. Third, I checked in through yelp and showed the $40 gift card for taking a vehicle for a test drive, but was told that it's probably for test driving a new car even though this is not indicated anywhere on the e-voucher, but okay. Fourth, it took 5 days for my documents to be scanned and emailed to me. 5 whole days. I purchased the vehicle on Wednesday, Nov 11th and did not receive the documents until the following Monday, Nov 16th. Fifth, they ran my credit twice - the day of the purchase and the day after. So, now I have 2 sets of hard pulls on my credit, but more concerning, if you couple this occurrence with the fact that I had not received the documents at that time, it should be a cause for concern. Lastly, I told 3 people, including the finance guy, that I wanted to cancel the optional service contract and got no response whatsoever, so now I have to contact the vendor directly to cancel which is quite inconvenient. .

Nov 10, 2020

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My experience was fantastic! It was a quick, easy, & fun...

My experience was fantastic! It was a quick, easy, & fun process. I will continue to come back here and only here in the future. Thank you!

Oct 22, 2020

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We really appreciated everything Richard did for us. He...

We really appreciated everything Richard did for us. He made the process very simple and easy. If you want to have a great experience buying a car go see Richard. He will make sure you’re well taken care of.

Oct 11, 2020

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I recently purchased a 2018 Hyundai Sonata , the...

I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno .

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Devin Rogers

Devin Rogers

Finance Manager

70 Reviews
Certified
Contact Me
Dealership Experience 1 years 8 months
Recent Reviews

Dec 30, 2020

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This has been this easiest transition into a new vehicle...

This has been this easiest transition into a new vehicle I have ever experienced. Thank you to the sales rep that worked with me. Robby did a fantastic job with my requests and what I wanted. Thank you!

Dec 29, 2020

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PJ Pourjami (PJ) sold us our 5th car buying trough...

PJ Pourjami (PJ) sold us our 5th car buying trough Hyundai Reno. A 2018 Hyundai Santa Fe third raw seat, PJ managed to find what we need in an awesome price and a great deal for another card we just trade. Many thanks to Tom as well for helping us with the Financing options. I will go back for another trade for sure, Thanks Guys!

Dec 17, 2020

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The dealership was clean and everyone was friendly....

The dealership was clean and everyone was friendly. Financing was really fast. Inventory was good. Everyone was wearing a mask and maintained the 6 foot distance that was recommended.

Dec 13, 2020

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I got amazing experience there!! Offer good prices and...

I got amazing experience there!! Offer good prices and good opportunities to get a perfect deal. I am so happy with my new car! Thanks!!

Dec 12, 2020

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Our salesman Mathew was Great during the sales...

Our salesman Mathew was Great during the sales process. Tom help move it all along , we were told the dealership could Help on accessories,joke

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Matt Ashton

Matt Ashton

Operations Manager
Dealership Experience 10 years 5 months
Industry Experience 25 years 4 months
Recent Reviews

Jan 15, 2021

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Every time I take my Sonata in for routine service, the...

Every time I take my Sonata in for routine service, the service is excellent. They keep me informed as to what the current service requirements are ... and of future service coming up. Friendly staff and they keep their promises :)!

Jan 15, 2021

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Tabitha is the best! She is fast, efficient, personable,...

Tabitha is the best! She is fast, efficient, personable, and helpful! I love having her here. I love having a woman I can work with that I trust with my car! Thanks Tabitha!!

Jan 12, 2021

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I was really surprised this time how quick it was got it...

I was really surprised this time how quick it was got it in and out and only a half hour and I wasn't hounded on to buy a new car

Jan 01, 2021

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Tabatha is spectacular!! ALL service members are...

Tabatha is spectacular!! ALL service members are professional, courteous and knowledgeable. I will not take my car anywhere else. They have helped me every step of the way

Dec 15, 2020

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Very fast work and friendly people. I am very likely to...

Very fast work and friendly people. I am very likely to continue to have my vehicle serviced here due to the fast work and knowledgeable people working here.

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Dylan Clunie

Dylan Clunie

General Manager
Recent Reviews

Jan 07, 2021

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The best experience with all that was involved very...

The best experience with all that was involved very professional no pressure and I got the car i was wanting. I only went in for oil change came home in a new kona

Dec 31, 2020

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Fantastic, they where pleasant to work with I had my...

Fantastic, they where pleasant to work with I had my share of issues when I walked in there and they still made it work for me and my family. So much so my son went there and also bought a car.

Dec 27, 2020

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Came in for service left with a new car. Started with...

Came in for service left with a new car. Started with Tabitha , then Lance . Then larry. Then Brian. Then David. Incredible service. Got a new car . Bd and xmas prese nt to myself

Dec 23, 2020

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Everyone was great with myself and my wife. I was only...

Everyone was great with myself and my wife. I was only there to help her get a car, but I walked out with one too. Elpidio, (Pete) Montalvo was great. He really cared about what my wife and I were in the market for. Dylan was also really great to talk with and the finance dept. was great also. Myself and wife recommend doing business with Lithia of Hyundai of Reno. We will be repeat customers in the future.

Nov 26, 2020

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I would definitely recommend Lithia Hyundai in Reno. I've...

I would definitely recommend Lithia Hyundai in Reno. I've purchased 3 cars there and Pete M is the best. No high pressure and always gets you the best deal! Dylan is awesome as well. Definitely shop here first. 🙂

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Mathew Reed

Mathew Reed

Product Specialist
Contact Me
Dealership Experience 1 years 9 months
Recent Reviews

Jan 16, 2021

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Great service, great deal. I would and do recommend...

Great service, great deal. I would and do recommend Lithia Hyundai of Reno to anyone looking to buy a new or used vehicle. Good deal

Jan 13, 2021

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It's the small details that make or break the experience....

It's the small details that make or break the experience. There was a known defect problem (window frame crack and leak)that the sales guy said didn't exist then tried to claim was a seam when I came in and saw it. And he never checked for a leak or he would have seen it. Water drips into the cab when doused with the water hose, then tried to claim I confirmed there was no leak because I never saw water at the dealership. No kidding. I did not witness a water test, so could not confirm until I tested for the leak at home. Here is where the bad taste starts: When the dealer add on's are BS and nothing but profit centers, it sours the experience. Still, I let it slide. I would have declined, but was told it was already applied "permaplate" for $500. Since the exterior plastic parts look weathered, and the truck had dried soda residue in various parts of the interior, I have doubts. Nitrogen for tires at $149.00. This is the worst of them all. Free at Costco, and you don't even need to buy tires from them. And after all that I didn't even get a full tank of gas! They claimed they don't have enough profit in the transaction to justify a tank of gas, but will give a tank of gas on a new car purchase. I indicated that it is common knowledge that used vehicle sales have a higher profit margin because their acquisition costs are in their control. They paid for that tank of gas with the BS nitrogen fill charge.

Jan 01, 2021

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This is my third car from the dealership and I couldn’t...

This is my third car from the dealership and I couldn’t be more pleased! From start to finish, no high pressure. My salesman Matt listened to what I wanted and got me the perfect car!! Thank you once again.

Dec 26, 2020

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Cherae was very patient, understanding and added her...

Cherae was very patient, understanding and added her personal touch to the transaction. Great experience! She also personally delivered the car to me out of state. Matt assisted when Cherae was off to make the deal go smooth. Great teamwork!

Dec 17, 2020

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Works with you to get the deal you want with little...

Works with you to get the deal you want with little haggling. Liked that you could go on road test by yourself made it easier to try out accessories.

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Tony Roach

Tony Roach

Product Specialist

46 Reviews
Certified
Contact Me
Dealership Experience 3 years 8 months
Industry Experience 25 years
Born and raised in Reno 20 years experience with car industry. father of six love to fish.
Recent Reviews

Jan 07, 2021

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Great service and sales department also easy financing,...

Great service and sales department also easy financing, very low pressure, the vehicles sell them selves. Every one was friendly and curtious. Great job everyone.

Jan 01, 2021

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Another Big Win from Hyundai of Reno! Started 2021 with...

Another Big Win from Hyundai of Reno! Started 2021 with a little treat for me, because I am worth it and Lithia Hyundai of Reno is worthy of your business too!!!

Dec 16, 2020

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As always, Lithia Hyundai of Reno comes through. I enjoy...

As always, Lithia Hyundai of Reno comes through. I enjoy the people every time I come in and the smiles and family like atmosphere is wonderful.

Nov 26, 2020

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The finance person was extra pushy. He tried to sell me...

The finance person was extra pushy. He tried to sell me an extended warranty that I made very clear that I did not want. Purchasing an extended warranty was not in my budget. This finance person acted like if I did not purchase the extension warranty he was nor going to sell me the SUV.

Nov 12, 2020

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GREAT PLACE TO BUY A CAR! Fast, friendly service. Great...

GREAT PLACE TO BUY A CAR! Fast, friendly service. Great warranties as well with top safety ratings! I've never had such an amazing experience buying a car!

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Brett Roderick

Brett Roderick

Service Advisor
Dealership Experience 1 years 1 months
Recent Reviews

Jan 16, 2021

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Everything completed as requested. Very friendly and...

Everything completed as requested. Very friendly and complete service from my advisor, Brett. Kept my car safely overnight when I was unable to pick it up in the afternoon

Jan 07, 2021

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Great service and sales department also easy financing,...

Great service and sales department also easy financing, very low pressure, the vehicles sell them selves. Every one was friendly and curtious. Great job everyone.

Jan 01, 2021

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Whenever I go to Hyundai for an oil change I always get...

Whenever I go to Hyundai for an oil change I always get the best service there is to offer, Brett is always treating my car and I right.

Dec 11, 2020

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Very good service and very helpful to me always gowod...

Very good service and very helpful to me always gowod helpful and friendly would use them again Brett rodrick was very helpful and friendly good work

Dec 10, 2020

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This was my first time at Lithia Hyundai of Reno. I...

This was my first time at Lithia Hyundai of Reno. I brought my car in for my 30K check up, and Brett was my contact person. He was very friendly, and had a great sense of humor! He was very upfront with me, about the cost of my service, and kept in touch as the day went on. The employees here are very friendly, and I had a great experience here!

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Steve Leveille

Steve Leveille

Sales Manager
Dealership Experience 6 years 5 months
Industry Experience 18 years 11 months
Recent Reviews

Jan 03, 2021

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great place wonderful people who loves what they do so...

great place wonderful people who loves what they do so thankful for the services they have provided for me and my family thank you guy

Sep 24, 2020

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Best Hyundai Dealership in the country the most friendly...

Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!

Sep 20, 2020

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Service after the sale is non existant! I wish i had gone...

Service after the sale is non existant! I wish i had gone to toyota. For my new far as i know they respond back to customers.

Jul 22, 2020

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Mathew reed is the best car salesmen I’ve ever worked...

Mathew reed is the best car salesmen I’ve ever worked with. He never got pushy or impatient he understood that buying a car is a big Decision. He did everything he could to make the car buying experience as pleasant as possible he really does want to find you a car that Fits your life and budget perfectly. I HIGHLY recommend calling Mathew first if you’re looking to buy a car. I visited 8 other dealership no one treated me and my wife as good as Mathew. Bryan Ogg helped us with filling out our finance papers and explained everything we were signing as we signed it he too was very pleasant to work with

Jul 21, 2020

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I've been a part of Hyundai since 2016 when I bought a...

I've been a part of Hyundai since 2016 when I bought a 2017 Sante Fe. I've always brought my car to the service department for all services and have been treated very well by everyone I have worked with. I also loved my car and felt very safe in it. So when I decided to buy a little bigger, I wanted to stay with Hyundai. And it's not surprising that they did a fantastic job at working the price with me that was fair on a new Palisade. They were professional and quick. Larry even delivered the car because I was worried with the COVID19 and having a disabled child with a compromised immune system. Thank you to the team for being kind and getting me a good deal. I'm so happy and with be a returning customer.

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Garrett Clunie

Garrett Clunie

Product Specialist

40 Reviews
Certified
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Dealership Experience 9 years
Industry Experience 9 years
Recent Reviews

Jan 15, 2021

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Robby, Brian, and Garrett were all wonderful to work with...

Robby, Brian, and Garrett were all wonderful to work with and were friendly and professional! I will definitely recommend working with them and this dealership to everyone I know.

Jan 11, 2021

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My car wasn’t available on the lot. Had to get it from a...

My car wasn’t available on the lot. Had to get it from a different dealership. Was initially told that I would have it within 3 days (due to going out of town), but then was told it wouldn’t be available until I returned from vacation. Was a little disappointed, but eventually everything worked out.

Jan 03, 2021

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great place wonderful people who loves what they do so...

great place wonderful people who loves what they do so thankful for the services they have provided for me and my family thank you guy

Dec 31, 2020

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Fantastic, they where pleasant to work with I had my...

Fantastic, they where pleasant to work with I had my share of issues when I walked in there and they still made it work for me and my family. So much so my son went there and also bought a car.

Dec 21, 2020

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I love coming here to get work done! This time I ended up...

I love coming here to get work done! This time I ended up coming in for an oil change and walked away with a 2021 Tucson! The staff here are great and helpful they respect your boundaries and help out with anything you need. Lance and Matt are always helpful and this time Larry and Garrett were a big help with securing the new tuscon. 10/10 would recommend anyone looking for a car to shop here.

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Robby Young

Robby Young

Sales Associate
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Dealership Experience 2 years 7 months
Industry Experience 2 years 7 months
I'm an insurance agent as well as car sales. Able to help out in either way. Not here to only make a sell but make customers and friends for life.
Recent Reviews

Jan 16, 2021

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Great service, great deal. I would and do recommend...

Great service, great deal. I would and do recommend Lithia Hyundai of Reno to anyone looking to buy a new or used vehicle. Good deal

Jan 15, 2021

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Robby, Brian, and Garrett were all wonderful to work with...

Robby, Brian, and Garrett were all wonderful to work with and were friendly and professional! I will definitely recommend working with them and this dealership to everyone I know.

Dec 31, 2020

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Lithia Hyundai of Reno has always treat me very well....

Lithia Hyundai of Reno has always treat me very well. This is the 3rd vehicle I have bought from this dealership. The Hyundai Tucson we just purchased was a present. The service department is top notch. Tabitha Culver is the best. Thank you and keep up the awesome work.

Dec 30, 2020

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This has been this easiest transition into a new vehicle...

This has been this easiest transition into a new vehicle I have ever experienced. Thank you to the sales rep that worked with me. Robby did a fantastic job with my requests and what I wanted. Thank you!

Dec 09, 2020

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Robby was fantastic! Got us into something we didn't...

Robby was fantastic! Got us into something we didn't know we needed! Thank you so much Robby for working your tail off to help us out. We will definitely be returning in the future. Brian was great too! I have never been in and out of a finance office so quickly! He knew what we wanted and wasn't pushy when we didn't want it.

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Tom Kirklin

Tom Kirklin

Service Advisor
Dealership Experience 1 years 1 months
Recent Reviews

Jan 14, 2021

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Good Customer Service. Friendly. Professional. Shuttle...

Good Customer Service. Friendly. Professional. Shuttle Service available and efficiently used to pick me up when vehicle service was completed. Courteous and Decent staff always ready to assist

Jan 09, 2021

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Received excellent service on my vehicle.Was kept updated...

Received excellent service on my vehicle.Was kept updated from start to finish and Service advisor was very cordial.Highly recommend Lithia Hyundai of Reno.

Jan 07, 2021

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Lithia Hyundai of Reno has always been good to me. From...

Lithia Hyundai of Reno has always been good to me. From sales to service they are top notch. And they will take good care of you. I have never had a bad experience and I will continue to deal with this dealership. They have been instrumental in helping me get my credit back in shape. For that I am truly grateful. Think you with you Hyundai of Reno Sincerely Jeff Gates

Dec 04, 2020

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I went in for an oil change and I got timely service and...

I went in for an oil change and I got timely service and Tom was very informative with my other questions. The staff was curious to myself and children. Thank you Lithia for keeping myself and family safe.

Dec 01, 2020

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Pete is great I have had him sale me several cars and...

Pete is great I have had him sale me several cars and will continue to do so. Lance ,Tabatha, and Matt in serves are also great there is a new guy also that was helpful thank you Lithia Hyundai

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PJ Pourjami

PJ Pourjami

Product Specialist

33 Reviews
Certified
Recent Reviews

Jan 15, 2021

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I really enjoyed the service and interaction of staff....

I really enjoyed the service and interaction of staff. They were prompt and efficient. They were all friendly and made us feel welcomed. I will definitely go back and refer friends.

Dec 29, 2020

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PJ Pourjami (PJ) sold us our 5th car buying trough...

PJ Pourjami (PJ) sold us our 5th car buying trough Hyundai Reno. A 2018 Hyundai Santa Fe third raw seat, PJ managed to find what we need in an awesome price and a great deal for another card we just trade. Many thanks to Tom as well for helping us with the Financing options. I will go back for another trade for sure, Thanks Guys!

Dec 17, 2020

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The dealership was clean and everyone was friendly....

The dealership was clean and everyone was friendly. Financing was really fast. Inventory was good. Everyone was wearing a mask and maintained the 6 foot distance that was recommended.

Dec 08, 2020

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I like the dealer and the people who work there. I wish...

I like the dealer and the people who work there. I wish they were more transparent when it comes to calling in customers about potential financing. But everyone there is very nice. Also, I have no idea why there is a 25 word minimum limit for writing a review. I think that is pretty stupid.

Dec 01, 2020

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A pleasant and well-run dealership with friendly...

A pleasant and well-run dealership with friendly personnel. Purchased a new Tucson and am pleased with it and the service warranty they provide. Confident the future service experience will be equally satisfiying.

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Hannah Choquette

Hannah Choquette

Business Development Lead
Recent Reviews

Oct 28, 2020

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Not buying or getting service from here again. Longest...

Not buying or getting service from here again. Longest wait just to sign paper work. Truck was not ready and had to come back. After confirming multiple times with my sales guy the truck was serviced and what things were serviced, I drove up to pick it up. What was said that was done was not. Left with and empty fuel tank, def tank and oil was not changed after being told it was. Oil filter also leaking and after complaining back to the sales guy all I got was it’s out of his hands. At this point I don’t care any more. I don’t trust them and I’d rather do the work myself and know it was done right. I do not recommend this dealer.

Oct 26, 2020

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Friendly, professional, fast, clean. Had a 1:30 pm...

Friendly, professional, fast, clean. Had a 1:30 pm appointment but I was early. They got me in right away, early even! No waiting. Car was done very quickly!

Oct 17, 2020

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had a great experience. traded in my old accent for a...

had a great experience. traded in my old accent for a brand new Tucson. My newly wed wife and I love it so very much.

Oct 08, 2020

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Amazing experience!!! Easy and fast. Hannah and Holly...

Amazing experience!!! Easy and fast. Hannah and Holly were so nice and made the process of leasing a new car a breeze. I will Definitely recommend to all my friends!

Oct 05, 2020

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PJ was very personable and knowledgeable. He made the...

PJ was very personable and knowledgeable. He made the sometimes weary process of purchasing a vehicle much less painful. He came out to my daughter and I with a big smile on his face, and I suddenly didn’t feel so ambivalent anymore.

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Larry Farrell

Larry Farrell

Business Development Admin

27 Reviews
Certified
Recent Reviews

Dec 21, 2020

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I love coming here to get work done! This time I ended up...

I love coming here to get work done! This time I ended up coming in for an oil change and walked away with a 2021 Tucson! The staff here are great and helpful they respect your boundaries and help out with anything you need. Lance and Matt are always helpful and this time Larry and Garrett were a big help with securing the new tuscon. 10/10 would recommend anyone looking for a car to shop here.

Dec 17, 2020

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Works with you to get the deal you want with little...

Works with you to get the deal you want with little haggling. Liked that you could go on road test by yourself made it easier to try out accessories.

Nov 25, 2020

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I had a fantastic experience. The details were clear and...

I had a fantastic experience. The details were clear and the team helped me make a great choice for a new car thank you very much.

Nov 14, 2020

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I have purchased several new cars throughout my life and...

I have purchased several new cars throughout my life and have always found the process to be uncomfortable and extremely stressful. My experience with Larry was completely opposite! He was knowledgeable and easy-going and not-at-all high pressure. He made me feel that he sincerely had my best interests at heart and he treated me like a friend. Never has a car salesman remained in contact with me after the purchase, but Larry has stayed in touch and answered multiple calls from me as I learn all the features of my new vehicle. He's genuinely a great guy and I am grateful to know him and would highly recommend him and Lithia Hyundai.

Nov 13, 2020

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I came in to have my car looked at and ended up buying a...

I came in to have my car looked at and ended up buying a car. Larry was great, but once he saw the deal was sealed, I never saw him again. He didn't even congratulate me if thank me. Matt sat with me during the time waiting on congratulate and was amazing. David in finance is a little gruff, and would not listen to me. I wouldn't recommend speaking to him again. I found several dental etc after I did my carfax report which were not disclosed. Larry refused to fix it over compensate me in any of it, even i just spent 180000 on a car. Not very good customer service.

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Dustin Snider

Dustin Snider

General Sales Manager
Contact Me
Dealership Experience 20 years 11 months
Industry Experience 20 years 11 months
Recent Reviews

Dec 17, 2020

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This was the best car buying experience that I've had so...

This was the best car buying experience that I've had so far in my life and I'm 57. I didn't feel the uncomfortable pressure that is usually experienced when buying a car. True professionals that I worked with. We're very happy with the entire process and we love our new car!

Dec 16, 2020

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As always, Lithia Hyundai of Reno comes through. I enjoy...

As always, Lithia Hyundai of Reno comes through. I enjoy the people every time I come in and the smiles and family like atmosphere is wonderful.

Nov 05, 2020

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We are very happy with our new car and the experience we...

We are very happy with our new car and the experience we had at Lithia Hyundai of Reno. We would like to commend Dustin and Cherae on their excellent customer service.

Oct 11, 2020

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I recently purchased a 2018 Hyundai Sonata , the...

I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno .

Sep 28, 2020

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Brock and Dustin were very helpful in helping us find the...

Brock and Dustin were very helpful in helping us find the perfect new car. They knew what we wanted and had it ready for us before we got there. Even the financial office was easy. Easiest car buying experience

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Anthony Mazzone

Anthony Mazzone

New Vehicle Manager
Recent Reviews

Oct 06, 2020

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Friendly, helpful staff make buying a car easy and...

Friendly, helpful staff make buying a car easy and enjoyable. Would buy here again in a heartbeat. Love my new Santa Fe. Thank you all.

Sep 24, 2020

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Best Hyundai Dealership in the country the most friendly...

Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!

Sep 17, 2020

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We had a pleasant low pressure buying experience, Larry...

We had a pleasant low pressure buying experience, Larry was a pleasure to do business with. We would definitely recommend Lithia Hyundai to our friends.

Aug 23, 2020

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Lithia Hyundai of Reno was able to negotiate with us on...

Lithia Hyundai of Reno was able to negotiate with us on our new purchase of vehicle and definitely beating their competitors with price and bumper to bumper warranties.

Aug 18, 2020

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I was able to get the vehicle I wanted with the deal I...

I was able to get the vehicle I wanted with the deal I wanted. My sales person Tony Roach treated me with respect and dignity. Definitely would refer to this dealership

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Mishawn Roach

Mishawn Roach

Business Development Admin
Contact Me
Dealership Experience 2 years
I was born in Reno, Nevada raised in Sparks. I have 5 children and 3 grandchildren that I adore. When I am not hanging out with the family, there is nothing better than spending an entire day at the barn with my Equine friends!! I enjoy making people laugh and making new friends.
Recent Reviews

Jan 07, 2021

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I want to say that my experience at Lithia dealership was...

I want to say that my experience at Lithia dealership was awesome, it was the fastest experience I ever had at a dealership and I got a vehicle yesss I am very happy with my purchase . I will recommend this dealership to my friends and family and Michael was the best, thank you again I appreciate all of you guys

Dec 18, 2020

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Mishawn made the purchasing of a vehicle fun and...

Mishawn made the purchasing of a vehicle fun and pleasurable. The dealership was very clean and they had the vehicle my family was looking for in stock.

Dec 17, 2020

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Works with you to get the deal you want with little...

Works with you to get the deal you want with little haggling. Liked that you could go on road test by yourself made it easier to try out accessories.

Dec 13, 2020

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I got amazing experience there!! Offer good prices and...

I got amazing experience there!! Offer good prices and good opportunities to get a perfect deal. I am so happy with my new car! Thanks!!

Dec 09, 2020

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The staff was great through the whole process. Mishawn...

The staff was great through the whole process. Mishawn was my sales person and she is the best, she took care of me through the whole process.

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Tom Clark

Tom Clark

Used Car Manager
Recent Reviews

Dec 12, 2020

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Our salesman Mathew was Great during the sales...

Our salesman Mathew was Great during the sales process. Tom help move it all along , we were told the dealership could Help on accessories,joke

Nov 14, 2020

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This is my second purchase from Cherae and Lithia within...

This is my second purchase from Cherae and Lithia within a year! Traded my ‘18 Fusion I bought from her last year (my first *new to me* car) for the ‘20 Palisade that I wanted last year and got a great deal! Cherae stayed in touch and worked with me and when my ducks were finally in a row, she made it happen and got me into the car I wanted all along. They gave me a fantastic rate and worked hard to make it work for my budget. I couldn’t be happier and continue to recommend her and Lithia to everyone I know! If you’re in the market, new or used, go to Lithia Hyundai and ask for Cherae, you won’t be disappointed.

Oct 01, 2020

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Great customer service and very accomadating.Cherae...

Great customer service and very accomadating. Cherae Cozzi has been extremely helpful. This is my 4th car from there always great with the service dept.

Sep 24, 2020

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Best Hyundai Dealership in the country the most friendly...

Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!

Aug 02, 2020

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Cherae,Thank you so much for your help today. You were...

Cherae, Thank you so much for your help today. You were phenomenal, a truly special person. You made this experience very special for me and my future husband...and my friends, we all just adore you. I hope our paths cross again. Thanks so much!!!

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Brock Riggs

Brock Riggs

Product Specialist

13 Reviews
Certified
Contact Me
Dealership Experience 5 months
Industry Experience 19 years 8 months
Recent Reviews

Jan 17, 2021

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Everyone was very helpful and very friendly Brock is...

Everyone was very helpful and very friendly Brock is awesome He really helped to find what we needed thank you all. I will let people know they should go to Lithia Hyundai dealership

Jan 15, 2021

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I was happy with the sales people and the finance...

I was happy with the sales people and the finance manager. They went out of their way to help me get the car that I needed. I would recommend this dealer to anyone.

Dec 31, 2020

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The sales staff was very accommodating to my requests and...

The sales staff was very accommodating to my requests and were also transparent when calculating the costs involved with the purchase. The purchase was a very smooth experience.

Dec 26, 2020

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Holly and Brock were a great team and allowed me the...

Holly and Brock were a great team and allowed me the freedom that look at multiple vehicles before I was comfortable with my choice. I really enjoyed the experience.

Dec 17, 2020

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Brock was outstanding. He earned our business with...

Brock was outstanding. He earned our business with honesty, hard work when finance papers got messed up he stepped up and took care of it.

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Scott Robert

Scott Robert

e Commerce Marketing Manager
Dealership Experience 5 years 5 months
Industry Experience 31 years 10 months
Combined a love of cars and a passion for serving others into a career spanning three decades. In my 31+ years in the business I've sold everything from a 1929 Ford Model A Deluxe Coupe, to a Porsche Carrera GT, and everything else in between. Come put my expertise to work for you and see what we can do for you at Lithia Hyundai of Reno.
Recent Reviews

Dec 17, 2020

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Works with you to get the deal you want with little...

Works with you to get the deal you want with little haggling. Liked that you could go on road test by yourself made it easier to try out accessories.

Sep 24, 2020

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Best Hyundai Dealership in the country the most friendly...

Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!

Sep 02, 2020

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thank you. scott robert is my go to person. dealership...

thank you. scott robert is my go to person. dealership always kind and courteous. service department also great. i also like the service of being walked out to your car when finished.

Jul 15, 2020

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Great service!

Scott was very helpful and got me back on the road in no time! And best of all - flat tire repair was on the house! This is what A+++ service is !!!

Jun 09, 2020

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Most personable guy that I know in this industry. If you...

Most personable guy that I know in this industry. If you want to buy your next car buy from Hyundai of Reno. Scott will point you in the right direction!

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Erin Snider

Erin Snider

Dealership Accountant II
Recent Reviews

Oct 30, 2020

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Always professional, always fast, always the best, lithia...

Always professional, always fast, always the best, lithia Hyundai never fails to deliver on service, sales or customer support. Would recommend them to anyone in the market for a car.

Sep 24, 2020

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Best Hyundai Dealership in the country the most friendly...

Best Hyundai Dealership in the country the most friendly and exceptional customer service the whole staff was awesome from the GM down to the guy who washes the cars I couldn’t have asked for a better experience thank you Hyundai if Reno for making a customer happy and I will now be a customer for Life!

Sep 02, 2020

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I went in to see if I could lower my interest rate on my...

I went in to see if I could lower my interest rate on my Elantra. I walked out with an even better car and incredible rates. Pete and Dustin were incredibly helpful. I will never go anywhere else when buying a car.

Jul 28, 2020

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Great service, made a deal possible that day with being...

Great service, made a deal possible that day with being able to work with my budget! Awesome people, would definitely recommend to a first time buyer or anyone looking for an awesome easy upgrade!

Jul 28, 2020

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I was looking everywhere for a 2005 GMC with low miles...

I was looking everywhere for a 2005 GMC with low miles and in good shape. Dustin was able to find me the cleanest one I've ever seen!! For a GREAT price! And then went above and beyond to make sure everything went smooth and easy. Erin made sure that everything was communicated on time and taking care of with the bank. I felt like royalty!! GREAT team and AMAZING service!

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Chris Clark

Chris Clark

Credit Specialist
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Dealership Experience 7 months
Industry Experience 26 years 3 months
I make car buying easy, especially if you have challenged credit. Give me a call today and let's get you rolling!
Recent Reviews

Jan 15, 2021

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I really enjoyed the service and interaction of staff....

I really enjoyed the service and interaction of staff. They were prompt and efficient. They were all friendly and made us feel welcomed. I will definitely go back and refer friends.

Dec 02, 2020

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Great environment! Highly recommend if you are looking...

Great environment! Highly recommend if you are looking for a new or used car. This team will go above and beyond to make sure your expectations are met!

Nov 18, 2020

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CJ was great and I enjoyed working with him; he was...

CJ was great and I enjoyed working with him; he was helpful and not pushy, which I liked. However, I have to say that the experience overall was ok. I came here by way of a pre-qualification with Capital One Auto, which led me to a nice used vehicle that I liked on favorable terms. CJ was helpful and not pushy, which I liked. CJ's manager/supervisor, Chris, was also easy to work with, especially since I proposed a reasonable number and he agreed to it. The entire process was smooth, except for the following issues. First, the dealership requires that you purchase the $997 permaplate, etc., package which doesn't make sense to me. I didn't want it, but I was told that you have to take it. If I didn't like CJ and the car, I would have walked away, but be forewarned - you'll end up financing an additional $1,000 on top of the sales price. Second, the rate I got here was 2 points higher than what I got directly through Capital One. Third, I checked in through yelp and showed the $40 gift card for taking a vehicle for a test drive, but was told that it's probably for test driving a new car even though this is not indicated anywhere on the e-voucher, but okay. Fourth, it took 5 days for my documents to be scanned and emailed to me. 5 whole days. I purchased the vehicle on Wednesday, Nov 11th and did not receive the documents until the following Monday, Nov 16th. Fifth, they ran my credit twice - the day of the purchase and the day after. So, now I have 2 sets of hard pulls on my credit, but more concerning, if you couple this occurrence with the fact that I had not received the documents at that time, it should be a cause for concern. Lastly, I told 3 people, including the finance guy, that I wanted to cancel the optional service contract and got no response whatsoever, so now I have to contact the vendor directly to cancel which is quite inconvenient. .

Oct 22, 2020

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Awesome staff that really works with you! I had a...

Awesome staff that really works with you! I had a wonderful experience, I even got a ride to grab something to eat. The entire staff was amazing.

Oct 11, 2020

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I recently purchased a 2018 Hyundai Sonata , the...

I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno .

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Donald Ostrom

Donald Ostrom

Service Advisor
Recent Reviews

Nov 19, 2020

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PJ was so helpful and accommodating, although I had came...

PJ was so helpful and accommodating, although I had came to this dealership a few times before but wasn’t successful to finance a car but PJ was able to get me approved for financing a brand new 2020 Elantra with 0% APR. I 100% recommend PJ to everyone to anyone who wants to have a smooth buying experience.

Nov 04, 2020

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5 Stars!! Matt in Sales is amazing!!! We traded in my...

5 Stars!! Matt in Sales is amazing!!! We traded in my Escalade for a BMW X5. When we got the BMW home it started pouring out coolant. Called Matt and he arranged for a tow truck. My BMW is getting fixed and I’m so happy! They have amazing customer service and go above and beyond.

May 01, 2020

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Tabatha takes care of all of my cars, even my kids cars....

Tabatha takes care of all of my cars, even my kids cars. She works with me on managing the costs, which is very helpful because like everybody else, I’m overworked and under paid. Very thankful for the team at Lithia Hyundai.

Mar 27, 2020

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Professional, friendly and clean, made it easy to trade...

Professional, friendly and clean, made it easy to trade in my car and upgrade to my new vehicle. Got exactly what I wanted. I would recommend and I will definitely consider purchasing my future vehicles here.

Mar 24, 2020

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good job

Work done on time with timely suggestions for future needs. Service rep was efficient and helpful. will recommend Lithia to all my friends and co-workers

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Dawn Arguello

Dawn Arguello

Asst Parts Mgr
Recent Reviews

Sep 09, 2020

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Matt was very friendly and made sure he addressed any...

Matt was very friendly and made sure he addressed any concerns I had. Gave me information on my 15,000 mile service and his card so I can get ahold of him .

Jun 26, 2020

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Had my first oil change. They did a great job. On time....

Had my first oil change. They did a great job. On time. Very nice to deal with will answer all of your questions. So far the advisors are on top of things. Thank you

Apr 07, 2020

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We’re very awesome the customer service were nice got me...

We’re very awesome the customer service were nice got me in the car I wanted I am very satisfied and I love my new car thank you All very much... Chris and Devin

Mar 24, 2020

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Great Service. Always willing to Help!!!Tabitha is...

Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal with her.

Mar 24, 2020

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I had an amazing experience at Lithia Reno, everyone was...

I had an amazing experience at Lithia Reno, everyone was willing to help, especially "Holly' ,I was driving my new car in 3 days ,they did all the work,thanks.

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Gio Castro

Gio Castro

Service Technician
Recent Reviews

Jan 07, 2021

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Lithia Hyundai of Reno has always been good to me. From...

Lithia Hyundai of Reno has always been good to me. From sales to service they are top notch. And they will take good care of you. I have never had a bad experience and I will continue to deal with this dealership. They have been instrumental in helping me get my credit back in shape. For that I am truly grateful. Think you with you Hyundai of Reno Sincerely Jeff Gates

Nov 11, 2020

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I love Lithuanian Hyundai! I bought my car there and it’s...

I love Lithuanian Hyundai! I bought my car there and it’s a awesome car! I’ll never get rid of this car, the service dept. is awesome as well, I get lifetime oil changes and that means a lot in today’s economy, one less thing you have to worry about! No major problems with my vehicle and the personal service from this dealership is great I recommend this place to anyone looking for peace of mind when buying a car!

Nov 06, 2020

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staff was amazing. i enjoyed working with all the staff....

staff was amazing. i enjoyed working with all the staff. they helped me get what i needed. they went above and beyone there work needs and made sure my car was better then when i brought it

May 15, 2020

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Lithia hyundai Reno dealer very clean place hyundai...

Lithia hyundai Reno dealer very clean place hyundai personal so profesionals service exellent job bud oil change took 1hour and half i understand you are a busy places bud you have to taker of it thank you lithia hyundai dealer see you on my next oil change

Apr 22, 2020

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Fast and very friendly service. Thank you for being open...

Fast and very friendly service. Thank you for being open during pandemic and taking several steps to make sure we had access to hand sanitizer.

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Everett Clunie

Everett Clunie

Lube Techician
Recent Reviews

Nov 06, 2020

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staff was amazing. i enjoyed working with all the staff....

staff was amazing. i enjoyed working with all the staff. they helped me get what i needed. they went above and beyone there work needs and made sure my car was better then when i brought it

Oct 30, 2020

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Always professional, always fast, always the best, lithia...

Always professional, always fast, always the best, lithia Hyundai never fails to deliver on service, sales or customer support. Would recommend them to anyone in the market for a car.

Jul 27, 2020

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Great service Dept.

Great doing business with the Dealership personal .the people at the dealership were friendly and very helpful and answered all my questions and concerns that I had.

Jul 23, 2020

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Best service department in town!! Tabatha always takes...

Best service department in town!! Tabatha always takes such great care of me and everyone is so friendly!! She stayed in contact with me throughout the day letting me know the status and then my car was actually ready 2 hours early!! Love love love it here!!

Feb 23, 2017

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time

Waiting for the finance person, was longer than expected. All else was ok. That was my most issue. Spent about 3 hours there. All employees were cordial, friendly and always trying to help.

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Iris Flores-Garcia

Iris Flores-Garcia

Business Development Lead
Recent Reviews

Jul 17, 2020

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My experience here was great!

From the beginning, Iris and Hannah were SO helpful in getting me all the information I needed and answering all of my hundreds of questions. They were super welcoming and gave me the best advice. Eddie my sales guy made me feel at ease with my final decision, found the best options that worked for me and helped with the whole process. I walked in there feeling unsure of what I wanted to do and I left happy and with a new car that I love. I will be recommending for sure!

Apr 30, 2020

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I am very pleased with this dealership Tony Roach was...

I am very pleased with this dealership Tony Roach was great Tom the used car manager was amazing Dylan they all were great I will buy a car here again

Apr 22, 2020

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The people that attended me were outstanding from start...

The people that attended me were outstanding from start to finish. From calls at specific hours to match my work schedule to an appointment on a day that would benefit me. Thanks so much for the help.

Mar 24, 2020

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Great Service. Always willing to Help!!!Tabitha is...

Great Service. Always willing to Help!!! Tabitha is great! She is understanding, kind and caring. She v makes you feel special. I only like to deal with her.

Mar 24, 2020

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lance smith/scott robert

lance smith, service department is kind and courteous and is always spot on. scott robert is the BEST and very knowledgeable regarding the dealership and business. i am very glad to drive a Hyundai. thank you kristine luna. p.s. i have also had tabatha in the service department. very good and efficient.

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Cuong Ngo

Cuong Ngo

Service Techician
Recent Reviews

Nov 13, 2020

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My service advisor Tabatha Culver is absolutely amazing....

My service advisor Tabatha Culver is absolutely amazing. She is knowledgeable and professional and takes great care of my two Hyundai's..It's always a pleasure and comforting to have her handle my cars needs. She is honest and fair and I totally trust her advice.

Oct 26, 2020

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Friendly, professional, fast, clean. Had a 1:30 pm...

Friendly, professional, fast, clean. Had a 1:30 pm appointment but I was early. They got me in right away, early even! No waiting. Car was done very quickly!

Sep 18, 2020

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Great service staff is always friendly. I know I can...

Great service staff is always friendly. I know I can leave my car there and know it’s being taken care of by the best people.

Jul 22, 2020

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Reno Lithuania Hyundai is great. Service manager Matt...

Reno Lithuania Hyundai is great. Service manager Matt Ashton and service advisor Tabatha Culver are extremely conscientious. After a road hazard incident I was back on the road the next day and the car perfect and smooth. Much appreciated.

Nov 29, 2019

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Awesome service! Wouldn’t go anywhere else beside lithos...

Awesome service! Wouldn’t go anywhere else beside lithos Hyundai of Reno! Thank you guys your the best an see you soon. Happy thanksgiving to Matt Ashton, lance Smith. Have a good one guys

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Chris Romero

Chris Romero

Product Specialist
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Dealership Experience 6 months
Industry Experience 9 years
Recent Reviews

Dec 26, 2020

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This is the 5th car we have bought from Lithia Hyundai...

This is the 5th car we have bought from Lithia Hyundai and there’s a reason we keep coming back. They are amazing!! Shop here.

Nov 18, 2020

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CJ was great and I enjoyed working with him; he was...

CJ was great and I enjoyed working with him; he was helpful and not pushy, which I liked. However, I have to say that the experience overall was ok. I came here by way of a pre-qualification with Capital One Auto, which led me to a nice used vehicle that I liked on favorable terms. CJ was helpful and not pushy, which I liked. CJ's manager/supervisor, Chris, was also easy to work with, especially since I proposed a reasonable number and he agreed to it. The entire process was smooth, except for the following issues. First, the dealership requires that you purchase the $997 permaplate, etc., package which doesn't make sense to me. I didn't want it, but I was told that you have to take it. If I didn't like CJ and the car, I would have walked away, but be forewarned - you'll end up financing an additional $1,000 on top of the sales price. Second, the rate I got here was 2 points higher than what I got directly through Capital One. Third, I checked in through yelp and showed the $40 gift card for taking a vehicle for a test drive, but was told that it's probably for test driving a new car even though this is not indicated anywhere on the e-voucher, but okay. Fourth, it took 5 days for my documents to be scanned and emailed to me. 5 whole days. I purchased the vehicle on Wednesday, Nov 11th and did not receive the documents until the following Monday, Nov 16th. Fifth, they ran my credit twice - the day of the purchase and the day after. So, now I have 2 sets of hard pulls on my credit, but more concerning, if you couple this occurrence with the fact that I had not received the documents at that time, it should be a cause for concern. Lastly, I told 3 people, including the finance guy, that I wanted to cancel the optional service contract and got no response whatsoever, so now I have to contact the vendor directly to cancel which is quite inconvenient. .

Nov 05, 2020

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Had a great experience at the dealer ship. Great customer...

Had a great experience at the dealer ship. Great customer service. PJ was great very helpful took the time to go over everything, showed us how everything worked.

Oct 28, 2020

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Not buying or getting service from here again. Longest...

Not buying or getting service from here again. Longest wait just to sign paper work. Truck was not ready and had to come back. After confirming multiple times with my sales guy the truck was serviced and what things were serviced, I drove up to pick it up. What was said that was done was not. Left with and empty fuel tank, def tank and oil was not changed after being told it was. Oil filter also leaking and after complaining back to the sales guy all I got was it’s out of his hands. At this point I don’t care any more. I don’t trust them and I’d rather do the work myself and know it was done right. I do not recommend this dealer.

Oct 08, 2020

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I had expected the usual great service, but was gently...

I had expected the usual great service, but was gently surprised by the friendly staff. In these days of Covid-19, it was nice to feel right at home--safe and secure.

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Brian Carter

Brian Carter

Product Specialist
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Dealership Experience 3 months
Recent Reviews

Jan 17, 2021

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Everyone was very helpful and very friendly Brock is...

Everyone was very helpful and very friendly Brock is awesome He really helped to find what we needed thank you all. I will let people know they should go to Lithia Hyundai dealership

Jan 15, 2021

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I was happy with the sales people and the finance...

I was happy with the sales people and the finance manager. They went out of their way to help me get the car that I needed. I would recommend this dealer to anyone.

Jan 07, 2021

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The best experience with all that was involved very...

The best experience with all that was involved very professional no pressure and I got the car i was wanting. I only went in for oil change came home in a new kona

Jan 01, 2021

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David and Brian did an amazing job helping me get into my...

David and Brian did an amazing job helping me get into my new 2021 Tucson. They made the whole process very easy and no stress!

Dec 30, 2020

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Excellent service, came in for one vehicle and left with...

Excellent service, came in for one vehicle and left with two!! Was not our plan, but oh well! Everyone we dealt with was great! Will come back later for a trade! :)

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Jeremy Olsen

Jeremy Olsen

Service Techician
Recent Reviews

May 01, 2020

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Tabatha takes care of all of my cars, even my kids cars....

Tabatha takes care of all of my cars, even my kids cars. She works with me on managing the costs, which is very helpful because like everybody else, I’m overworked and under paid. Very thankful for the team at Lithia Hyundai.

Nov 29, 2019

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Awesome service! Wouldn’t go anywhere else beside lithos...

Awesome service! Wouldn’t go anywhere else beside lithos Hyundai of Reno! Thank you guys your the best an see you soon. Happy thanksgiving to Matt Ashton, lance Smith. Have a good one guys

Aug 07, 2018

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