Conozca a Nuestro Equipo
Service
Lance Smith
Service Advisor
Jeremy Olsen
Service Manager
Trisha Stone
Service Advisor
Everett Clunie
Lube Techician
Donald Ostrom
Service Advisor
Chantel Hughes
Asst Service Manager
Bryan Mazariegos
Service Technician
Cuong Ngo
Service Techician
Hai Ngo
Service Techician
Otto Sandoval-Carpio
Detailer
Internet
Holly Jensen
Internet Sales Specialist
Michael Costello
Internet Sales Specialist
Levi Williams
Internet Sales Manager
Iris Flores-Garcia
Business Development Lead
Gaby Temprano
Business Development Admin
Finance
Devin Rogers
Finance Manager
Tony Roach
Finance Manager
Management
Dylan Clunie
General Manager
Steve Leveille
Sales Manager
Anthony Mazzone
New Vehicle Manager
Scott Robert
e Commerce Marketing Manager
Sales
Ryan Ferris
Assistant Sales Manager
Dan Dunham
Master Sales Associate
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Larry Farrell
Business Development Admin
Chris Clark
Credit Specialist
Joshua Clunie
Business Development Admin
Cesar Sanchez
Product Specialist
Kim Murillo
Business Development Admin
Bill Dayton
Product Specialist
Wes Wilson
General Sales Manager
Chance Robinson
Product Specialist
Robert Philpot
Product Specialist
Administration
Drea McGiffin
Dealership Accountant I
Parts
Robert Thomas
Parts Advisor
Lance Smith
Service Advisor
Apr 18, 2025
I would like to say that I’ve been with Hyundai for more
I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lance Smith is one of the finest young men very polite, very helpful and always goes out of his way to help you
Apr 09, 2025
Called for an estimate on Brakes & nobody returned my
Called for an estimate on Brakes & nobody returned my call. I went to another dealer & had them fixed. Also VERY VERY difficult to get Service workers to ANSWER the phone. I do like the guys & the energy of the team but phone edict needs some major improvements!
Apr 05, 2025
Always accommodating, fast service and job quality is
Always accommodating, fast service and job quality is exceptional. The service managers are awesome as well. I've used them since 2009 and have never been disappointed always 5 star service.
Mar 29, 2025
I’ve bought two cars from this dealership over the last
I’ve bought two cars from this dealership over the last ten years. I’ve had my oil changed and have had excellent service experiences.
Mar 27, 2025
I always have a great experience at this Hyundai.
I always have a great experience at this Hyundai. Lance Smith is very professional, friendly, and knowledgeable.
Holly Jensen
Internet Sales Specialist
Mar 28, 2025
Great customer service.
Great customer service. Holly Jensen is efficient and handles everything in a timely manner. I purchased a new Hyundai, paid cash and I am happy with it so far.
Mar 27, 2025
Holly was very helpful, friendly and professional.
Holly was very helpful, friendly and professional. I did have an issue with finance not returning calls but we worked through it.
Mar 20, 2025
My experience with Holly was like dealing with a member
My experience with Holly was like dealing with a member of my family she was caring for my needs my budget and her follow up after my purchase was even better, I wish everyone was like her, give her a raise a bonus. She is the best
Mar 11, 2025
Very pleased with the service and quick turnaround!
Very pleased with the service and quick turnaround!! Also very professional and respectful I would say it felt family like!
Feb 17, 2025
Holly was very knowledgeable, friendly and very easy to
Holly was very knowledgeable, friendly and very easy to work with Holly did a good job explaining how all the new electronics worked on the car and helped us set up everything Used Costco auto program made sale very easy
Devin Rogers
Finance Manager
Apr 18, 2025
I would like to say that I’ve been with Hyundai for more
I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lance Smith is one of the finest young men very polite, very helpful and always goes out of his way to help you
Mar 30, 2025
My husband and I went in to the dealership yesterday to
My husband and I went in to the dealership yesterday to look at a Ford F150. We spoke to Iris to make sure the truck was available. Then when we got there Levi Williams helped us with test drive and paperwork. This man was so professional and down to earth! After wards we went to see Devin Rogers in Finance who finalized all paperwork. Let me tell you these three people were the best to work with! I would not hesitate to buy from them again! THANK YOU, Iris, Levi and Devin!!
Mar 27, 2025
We had a rough start but after a week they fixed the
We had a rough start but after a week they fixed the problem and made it right
Mar 15, 2025
Dan Dunham (sales) and Lance (service) are great to work
Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive.
Mar 01, 2025
I purchased my car from this dealership and they were
I purchased my car from this dealership and they were fabulous. They were very helpful and honest.
Tony Roach
Finance Manager
Apr 13, 2025
I feel good about you guys.
I feel good about you guys. The lady that helped us was great her name is gabby. We love the car it did have a problem with the paint it had very fine scratches in it. Your people fixed it.it looks good know. I hope when I wash it the scratches don't return thank you Vince Decasper
Apr 09, 2025
This is my 4 th car I have bought with them and it’s
This is my 4 th car I have bought with them and it’s always a great deal
Apr 03, 2025
David was very friendly as we met on the lot.
David was very friendly as we met on the lot. He showed me every car I wanted.
Mar 29, 2025
I’ve bought two cars from this dealership over the last
I’ve bought two cars from this dealership over the last ten years. I’ve had my oil changed and have had excellent service experiences.
Mar 27, 2025
Holly was very helpful, friendly and professional.
Holly was very helpful, friendly and professional. I did have an issue with finance not returning calls but we worked through it.
Dylan Clunie
General Manager
Apr 18, 2025
I would like to say that I’ve been with Hyundai for more
I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lance Smith is one of the finest young men very polite, very helpful and always goes out of his way to help you
Mar 12, 2025
My experience with Lithia Hyundai was absolutely
My experience with Lithia Hyundai was absolutely wonderful. I love my new Santa Fe hybrid and have recommended the dealership to my friends and anyone who asks about my vehicle. My husband had already purchased two vehicles from Lithia Hyundai over the years and has always been pleased with the customer service and friendly staff. No pressure, great prices and a clean welcoming establishment
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Nov 06, 2024
I already wrote this before so blah blah blah blah blah
I already wrote this before so blah blah blah blah blah blah blah blah blah blah blah blah
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Ryan Ferris
Assistant Sales Manager
Apr 03, 2025
David was very friendly as we met on the lot.
David was very friendly as we met on the lot. He showed me every car I wanted.
Mar 26, 2025
Unfortunately my new vehicle had a scratch on the
Unfortunately my new vehicle had a scratch on the windshield-the service department installed a new windshield. The service team was very kind and helpful. They took care of us in a timely manner.
Mar 15, 2025
Dan Dunham (sales) and Lance (service) are great to work
Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive.
Mar 11, 2025
Outstanding customer service, efficient processes
Outstanding customer service, efficient processes positive overall experience. Showed great dealership reputation will definitely attract more satisfied customers.
Feb 13, 2025
I’m always taken care of here and will continue coming
I’m always taken care of here and will continue coming back to this dealership for all my vehicle needs. As long as all the hard and dedicated work continues, I’ll be a loyal customer. Special thanks to Joshua Clunie for helping me lower my car payment by hundreds!
Dan Dunham
Master Sales Associate
Mar 15, 2025
Dan Dunham (sales) and Lance (service) are great to work
Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive.
Mar 04, 2025
Absolutely awesome dealership.
Absolutely awesome dealership. Best Buy experience I’ve ever had and would recommend anyone to the dealership
Feb 16, 2025
Dan, greeted me with a calm, casual demeanor.
Dan, greeted me with a calm, casual demeanor. He listened to what I wanted in a car and told me “I don’t want to sell you a car, I want to help you find a car”. Dan was knowledgeable and professional and made my car buying experience, stress free.
Jan 16, 2025
The whole experience from start to finish was fantastic.
The whole experience from start to finish was fantastic. Steve, Dan, and Tony were so great and helpful.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Jeremy Olsen
Service Manager
Apr 15, 2025
My time at this dealership is always well spent.
My time at this dealership is always well spent. Everyone that I deal with gives their utmost for us
Apr 09, 2025
Easy to schedule, ensured parts were in stock for Genesis
Easy to schedule, ensured parts were in stock for Genesis and staff was friendly either updates on car status.
Mar 27, 2025
We had a rough start but after a week they fixed the
We had a rough start but after a week they fixed the problem and made it right
Mar 23, 2025
Fast.
Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys!
Mar 16, 2025
The service department is always courteous.
The service department is always courteous. My car is done in a timely manner. The service team is very efficient. Been coming here for years! They are the best.
Michael Costello
Internet Sales Specialist
Apr 18, 2025
I would like to say that I’ve been with Hyundai for more
I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lance Smith is one of the finest young men very polite, very helpful and always goes out of his way to help you
Mar 29, 2025
Do your homework beforehand and BUYER BEWARE!
Do your homework beforehand and BUYER BEWARE! Know what interest rate you qualify for before walking in. These guys are pros. Got saddled with a $6k warranty and $1k in add-ons I didn’t want or need. Michael looked at me and smiled as he slid a finance offer across the desk to me a full 3% higher than I pre-qualified with my bank and my credit is over 850 with all three bureaus. Left a message with Garrett after the purchase. 25 days later, he still hadn’t called back. Truck has a mechanical issue. Asked about it at purchase and got shrugged off “there’s no way I would know that”. Service department didn’t return first three calls and doesn’t even know if the warranty I got can be used there. At least I’m within 60-days…
Mar 10, 2025
Mike and Tony where wonderful to work with, from start to
Mike and Tony where wonderful to work with, from start to finish, from helping understand, to finding the right vehicle, and the right deal for me. Mikes level of expertise and personability, made my experience Excellent! Tony made the end process fast and very effecient, it took little to no time to warp up.
Jan 28, 2025
Thank you for everything good luck!
Thank you for everything good luck!!! See you next year th as ml you very much
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Trisha Stone
Service Advisor
Apr 15, 2025
My time at this dealership is always well spent.
My time at this dealership is always well spent. Everyone that I deal with gives their utmost for us
Mar 29, 2025
Good service didn’t have to wait to long had appt ran
Good service didn’t have to wait to long had appt ran out of chocolate chip cookies
Mar 23, 2025
Fast.
Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys!
Mar 13, 2025
Always helpful, polite and professional even when they
Always helpful, polite and professional even when they are extremely busy. I have always been pleased with their work.
Jan 26, 2025
I sold this car almost a year ago to someone with the
I sold this car almost a year ago to someone with the same first name. Now this dealership won’t leave me alone. They are even mailing things to my address with her name on them. Calling my number and emaling me. I don’t own a Hyundai. Don’t let them get your contact info or they will harass you forever.
Lucas Bragg
"Fresh Start" Challenged Credit Specialist / 800BadCredit.com Loan Specialist
Apr 07, 2025
The service center did a fantastic job of correcting an
The service center did a fantastic job of correcting an issue with the hood of my car.
Feb 17, 2025
Wonderful dealership.
Wonderful dealership. Sales persons were super helpful and nice. And they drove the new vehicle to us 75 miles. Offered detailed help with all the features getting me in my new car. We love our 2025 Santa Fe. Such beautiful and fun car for family of 4! Highly recommend the vehicle and this dealership.
Jan 26, 2025
The experience was good except for dealing with Ryan the
The experience was good except for dealing with Ryan the closer. We were given an offer on our trade-in one day and the next day it was substantially lower “because the book changed”. He also refused to hold the car until the next day with a $5,000 deposit on our credit card until we could come back with a check. So he had a salesman drive to our house at night to pick up a check. If this company policy, it’s incredibly off-putting. Lucas, on the other hand, did a great job.
Jan 25, 2025
I felt like I was constantly being ripped off and tricked
I felt like I was constantly being ripped off and tricked out of nickels and dimes. First off, having one price online, then 10% markup window sticker is old time car dealer trick xx. Obviously looking for suckers. Salesman response “well, if you saw something less online, we can MAYBE honor it. Flimsy. Your $1000 dealer add on for whatever you made up on paint and seat treatment is just a joke. NOBODY could explain what it was, just brushed it off like they knew it was a “necessary scam”. And my car is Matte - did you really coat it? Was it specialized for Matte? I asked for proof and just got himms and haws. This is sad salesmanship and a embarrassment to your dealership. I paid cash, did not authorize my credit run, and they did illegally anyway. after all done, I realized I bought one of the most expensive cars on lot, and it didn’t have floormats. When I asked one of the 3 people selling it to me, the response “oh yeah, some don’t - we complained about that already”. No solution, just shirking responsibility. Maintenance comes with the car, now I get constant emails telling me to “come in for good deal $200 first maintenance”. To be honest, I dread coming in to your dealership again and getting harassed to buy things not necessary… I may just drive to carson city to avoid.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Steve Leveille
Sales Manager
Mar 27, 2025
We had a rough start but after a week they fixed the
We had a rough start but after a week they fixed the problem and made it right
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Jan 16, 2025
The whole experience from start to finish was fantastic.
The whole experience from start to finish was fantastic. Steve, Dan, and Tony were so great and helpful.
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Oct 23, 2024
Very clean facility.
Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient.
Larry Farrell
Business Development Admin
Mar 29, 2025
I’ve bought two cars from this dealership over the last
I’ve bought two cars from this dealership over the last ten years. I’ve had my oil changed and have had excellent service experiences.
Dec 23, 2024
Larry and Josh went above and beyond to help us get the
Larry and Josh went above and beyond to help us get the new vehicles that we needed when we needed them. We own three vehicles that we bought from Lithia Hyundai of Reno. I would say that we are very satisfied.
Oct 30, 2024
Lucas helped us find the perfect vehicle to replace our
Lucas helped us find the perfect vehicle to replace our car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car.
Sep 02, 2024
Service department is outstanding.
Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to name-drop, but everyone is phenomenal. Customer service is top tier.
Aug 07, 2024
I recently had the pleasure of purchasing an Audi from
I recently had the pleasure of purchasing an Audi from Levi and I cannot recommend him highly enough! From the moment I walked onto the lot, he made me feel welcomed and valued as a customer. What truly stood out to me was that he took the time to understand my needs and preferences. His honesty and transparency made the entire process incredibly smooth and enjoyable. Not only did Levi help me find the perfect car, but he also went above and beyond to ensure I received a fantastic deal. He worked diligently with the financing team to secure a rate that fit my budget, which I truly appreciate.
Everett Clunie
Lube Techician
Apr 12, 2025
The service was prompt and good I will be life long
The service was prompt and good I will be life long Hyundai customer soo I’m happy
Apr 09, 2025
Easy to schedule, ensured parts were in stock for Genesis
Easy to schedule, ensured parts were in stock for Genesis and staff was friendly either updates on car status.
Mar 31, 2025
Very professional and friendly customer service
Very professional and friendly customer service 👍👍👍👍 I'm very happy with your service 😀 thanks you
Mar 23, 2025
Fast.
Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys!
Mar 13, 2025
Always helpful, polite and professional even when they
Always helpful, polite and professional even when they are extremely busy. I have always been pleased with their work.
Donald Ostrom
Service Advisor
Mar 23, 2025
Fast.
Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys!
Mar 22, 2025
Excellent group to work with.
Excellent group to work with. From sales down to finance I can’t recommend them enough
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Chris Clark
Credit Specialist
Jan 25, 2025
I felt like I was constantly being ripped off and tricked
I felt like I was constantly being ripped off and tricked out of nickels and dimes. First off, having one price online, then 10% markup window sticker is old time car dealer trick xx. Obviously looking for suckers. Salesman response “well, if you saw something less online, we can MAYBE honor it. Flimsy. Your $1000 dealer add on for whatever you made up on paint and seat treatment is just a joke. NOBODY could explain what it was, just brushed it off like they knew it was a “necessary scam”. And my car is Matte - did you really coat it? Was it specialized for Matte? I asked for proof and just got himms and haws. This is sad salesmanship and a embarrassment to your dealership. I paid cash, did not authorize my credit run, and they did illegally anyway. after all done, I realized I bought one of the most expensive cars on lot, and it didn’t have floormats. When I asked one of the 3 people selling it to me, the response “oh yeah, some don’t - we complained about that already”. No solution, just shirking responsibility. Maintenance comes with the car, now I get constant emails telling me to “come in for good deal $200 first maintenance”. To be honest, I dread coming in to your dealership again and getting harassed to buy things not necessary… I may just drive to carson city to avoid.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Dec 06, 2024
Was great experience with all involved was never
Was great experience with all involved was never pressured. We brought the elantra back and drove off the lot with new 2024 kona
Nov 28, 2024
They are professional people, and they will find a way to
They are professional people, and they will find a way to help you, and they are honest
Nov 15, 2024
I went in looking to get into a used car, but they went
I went in looking to get into a used car, but they went above and beyond and got me into a brand new car!! They were extremely kind and pleasure to work with! I went to them 7 years ago for my previous car, and I will continue to do so for years to come.
Chantel Hughes
Asst Service Manager
Mar 23, 2025
Fast.
Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys!
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Jan 10, 2025
I WAS NOT ORIGINALLY GOING TO WRITE BUT I STARTED
I WAS NOT ORIGINALLY GOING TO WRITE BUT I STARTED THINKING IF I WERE THE SUPERVISOR OF THIS DEPARTMENT I WOULD ASK MY PEOPLE TO TRY TO LOOK MORE UNIFORM, THEY TRULY DON'T LOOK AS THOUGH WANT TO HELP UNTIL ASKED. THE AREA IS NOT INVITING.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Bryan Mazariegos
Service Technician
Mar 23, 2025
Fast.
Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys!
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Oct 23, 2024
Very clean facility.
Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient.
Anthony Mazzone
New Vehicle Manager
Mar 05, 2025
Jake in service got me checked in and out of there
Jake in service got me checked in and out of there quickly. He was very thoughtful in letting me know about future services and expenses to be prepared when the time comes. I appreciate that.
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Dec 22, 2024
I loved the honest and genuine effort to help me obtain
I loved the honest and genuine effort to help me obtain my new car purchase under challenging financial conditions.
Nov 30, 2024
Great place.
Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was worried he may be cocky, which he had every right to be, but he was surprisingly down to earth and very relatable. We had a great time talking about his giant property and all of his horses. I definitely recommend going here.
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Cuong Ngo
Service Techician
Mar 23, 2025
Fast.
Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys!
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 20, 2025
Great service and people.
Great service and people. 15 words. Fifteenth words. 15 words. 15 words. 15 words again.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Scott Robert
e Commerce Marketing Manager
Jan 17, 2025
Totally awesome we were in and out within a couple of
Totally awesome we were in and out within a couple of hours. Great interest rate.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Nov 20, 2024
We always appreciate the service we receive in service
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need.
Nov 11, 2024
Several sketchy documents were in my hands which I had
Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents were forced signed as used. I've had to shut down all the apps I paid for, because steering was pushing me into traffic, and vibration was bouncing car every where, I've had to call them for my Edr which was not sent via mail, and registration DMV online was due in a week, the emailed an unsigned Edr. I requested Hyundai shoppers assurance within 3 days of purchase and was verbally abused, saying I was causing trouble and Nevada doesn't honour that, left in tears and traumatized.
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Levi Williams
Internet Sales Manager
Apr 18, 2025
All the employees involved were very nice and
All the employees involved were very nice and professional. I bought out of state and all questions were answered.
Mar 30, 2025
My husband and I went in to the dealership yesterday to
My husband and I went in to the dealership yesterday to look at a Ford F150. We spoke to Iris to make sure the truck was available. Then when we got there Levi Williams helped us with test drive and paperwork. This man was so professional and down to earth! After wards we went to see Devin Rogers in Finance who finalized all paperwork. Let me tell you these three people were the best to work with! I would not hesitate to buy from them again! THANK YOU, Iris, Levi and Devin!!
Mar 27, 2025
Levi was no the typical “used car salesman.
Levi was no the typical “used car salesman.” Even when I was sure which vehicle I wanted, he took the time to see if anything else met my requirements, and found a better vehicle for me in my price range. Tony was respectful of my primary need for financing, and found a great rate for me. Was a little disappointed that Service department was not familiar with the infotainment system of my 2022 Elantra. I had to figure out how to successfully update the software of the system on my own via internet search.
Mar 24, 2025
Levi was very helpful, we found the car we liked and
Levi was very helpful, we found the car we liked and everything went very smooth.
Mar 11, 2025
Outstanding customer service, efficient processes
Outstanding customer service, efficient processes positive overall experience. Showed great dealership reputation will definitely attract more satisfied customers.
Hai Ngo
Service Techician
Mar 23, 2025
Fast.
Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys!
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 20, 2025
Great service and people.
Great service and people. 15 words. Fifteenth words. 15 words. 15 words. 15 words again.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Iris Flores-Garcia
Business Development Lead
Apr 16, 2025
Levi was very personable and knowledgeable.
Levi was very personable and knowledgeable. He made sure we had drinks and snacks to get though the process. He went through the buying process quickly while still being very attentive and helpful.
Mar 30, 2025
My husband and I went in to the dealership yesterday to
My husband and I went in to the dealership yesterday to look at a Ford F150. We spoke to Iris to make sure the truck was available. Then when we got there Levi Williams helped us with test drive and paperwork. This man was so professional and down to earth! After wards we went to see Devin Rogers in Finance who finalized all paperwork. Let me tell you these three people were the best to work with! I would not hesitate to buy from them again! THANK YOU, Iris, Levi and Devin!!
Mar 15, 2025
Dan Dunham (sales) and Lance (service) are great to work
Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive.
Feb 17, 2025
Wonderful dealership.
Wonderful dealership. Sales persons were super helpful and nice. And they drove the new vehicle to us 75 miles. Offered detailed help with all the features getting me in my new car. We love our 2025 Santa Fe. Such beautiful and fun car for family of 4! Highly recommend the vehicle and this dealership.
Jan 28, 2025
Thank you for everything good luck!
Thank you for everything good luck!!! See you next year th as ml you very much
Drea McGiffin
Dealership Accountant I
Apr 18, 2025
I would like to say that I’ve been with Hyundai for more
I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lance Smith is one of the finest young men very polite, very helpful and always goes out of his way to help you
Nov 05, 2024
Lithia always provide good customer service.
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair
Sep 20, 2024
long term relationship with dealer.
long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing
Sep 20, 2024
Good quality dealer with professional people.
Good quality dealer with professional people. High tech modern vehicles with updated design features. Perfect
Sep 16, 2024
It's almost impossible to book an appointment online and
It's almost impossible to book an appointment online and parking is terrible when you arrive for service.
Joshua Clunie
Business Development Admin
Apr 08, 2025
The best thing about the dealership was Joshua.
The best thing about the dealership was Joshua. He was very easy to work with and I didn't feel taken advantage of.
Feb 13, 2025
I’m always taken care of here and will continue coming
I’m always taken care of here and will continue coming back to this dealership for all my vehicle needs. As long as all the hard and dedicated work continues, I’ll be a loyal customer. Special thanks to Joshua Clunie for helping me lower my car payment by hundreds!
Jan 26, 2025
The staff was very friendly and eager to help.
The staff was very friendly and eager to help. I were able to find exactly what I was looking for. Establishment was very clean.
Jan 25, 2025
I felt like I was constantly being ripped off and tricked
I felt like I was constantly being ripped off and tricked out of nickels and dimes. First off, having one price online, then 10% markup window sticker is old time car dealer trick xx. Obviously looking for suckers. Salesman response “well, if you saw something less online, we can MAYBE honor it. Flimsy. Your $1000 dealer add on for whatever you made up on paint and seat treatment is just a joke. NOBODY could explain what it was, just brushed it off like they knew it was a “necessary scam”. And my car is Matte - did you really coat it? Was it specialized for Matte? I asked for proof and just got himms and haws. This is sad salesmanship and a embarrassment to your dealership. I paid cash, did not authorize my credit run, and they did illegally anyway. after all done, I realized I bought one of the most expensive cars on lot, and it didn’t have floormats. When I asked one of the 3 people selling it to me, the response “oh yeah, some don’t - we complained about that already”. No solution, just shirking responsibility. Maintenance comes with the car, now I get constant emails telling me to “come in for good deal $200 first maintenance”. To be honest, I dread coming in to your dealership again and getting harassed to buy things not necessary… I may just drive to carson city to avoid.
Jan 09, 2025
Great car .
Great car . Is and always be my last car.easy to get in and out of plenty of room
Otto Sandoval-Carpio
Detailer
Apr 15, 2025
My time at this dealership is always well spent.
My time at this dealership is always well spent. Everyone that I deal with gives their utmost for us
Mar 23, 2025
Fast.
Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys!
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 18, 2024
Lithia Hyundai of reno the best dealer in Reno.
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money.
Gaby Temprano
Business Development Admin
Mar 03, 2025
Lithia Reno was a great experience.
Lithia Reno was a great experience. Extremely professional and had a great selection of cars to choose from, all priced at a very competitive rate. The staff were friendly and worked quickly to get me back on the road in my new vehicle. Would absolutely buy from them again!
Dec 13, 2024
Very fair pricing.
Very fair pricing. Returned all my calls and answered all my questions. Prompt and convenient delivery. Wouldn't hesitate to recommend them. Wish all car dealers were this easy to deal with.
Nov 06, 2024
I already wrote this before so blah blah blah blah blah
I already wrote this before so blah blah blah blah blah blah blah blah blah blah blah blah
Sep 02, 2024
Service department is outstanding.
Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to name-drop, but everyone is phenomenal. Customer service is top tier.
Jul 18, 2024
Johny was completely upfront with everything and
Johny was completely upfront with everything and informative on everything I needed and very helpful and the dealership everybody was nice
Cesar Sanchez
Product Specialist
Apr 17, 2025
They served me excellently, very kindly, and gave me very
They served me excellently, very kindly, and gave me very clear and precise information!! A quick process and to my liking!!
Apr 03, 2025
David was very friendly as we met on the lot.
David was very friendly as we met on the lot. He showed me every car I wanted.
Feb 06, 2025
I’m really happy for coming to your dealership, I left
I’m really happy for coming to your dealership, I left there a happy man
Jan 28, 2025
Thank you for everything good luck!
Thank you for everything good luck!!! See you next year th as ml you very much
Jan 09, 2025
Excelente servicio, y Cesar Sánchez una excelente persona
Excelente servicio, y Cesar Sánchez una excelente persona muy atento y servicial, solo que el departamento de papelería muy lentos..!!
Robert Thomas
Parts Advisor
Apr 18, 2025
I would like to say that I’ve been with Hyundai for more
I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lance Smith is one of the finest young men very polite, very helpful and always goes out of his way to help you
Jan 20, 2025
Great service and people.
Great service and people. 15 words. Fifteenth words. 15 words. 15 words. 15 words again.
Nov 21, 2024
Very good service!
Very good service! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything!
Sep 20, 2024
long term relationship with dealer.
long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing
Jun 06, 2024
Lance is the reason I go to this dealership.
Lance is the reason I go to this dealership. He is quick to respond and is very accommodating.
Kim Murillo
Business Development Admin
Jan 28, 2025
Thank you for everything good luck!
Thank you for everything good luck!!! See you next year th as ml you very much
Apr 15, 2024
Muchas gracias por su ayuda muy recomendable para otras
Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo
Mar 23, 2024
Very friendly an will answer questions an helped us out
Very friendly an will answer questions an helped us out when needed. Everyone there was excellent
Dec 29, 2023
Great personal service.
Great personal service. Everyone cared about helping me with y new car purchase. from start to finish
Jun 19, 2023
Ryan Newton is a stand up guy.
Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dishonest industry.
Bill Dayton
Product Specialist
Mar 15, 2025
Dan Dunham (sales) and Lance (service) are great to work
Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive.
Jan 21, 2025
They installed the hitch and everything was fine.
They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered.
Jan 18, 2025
The place was nice and clean.
The place was nice and clean. I went to get my oil changed for about 4 to 5 times now. Every time I tried to make an appointment, I had to call many times before I could get one.
Jan 13, 2025
Trishi was very friendly and had great customer service,
Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service.
Dec 21, 2024
Worst car company I have ever dealt with I wish I never
Worst car company I have ever dealt with I wish I never went to them
Wes Wilson
General Sales Manager
Apr 09, 2025
This is my 4 th car I have bought with them and it’s
This is my 4 th car I have bought with them and it’s always a great deal
Feb 27, 2025
Matt Reed was great in helping us move through the
Matt Reed was great in helping us move through the process of leading our new Santa Fe. He provided great support and follow up. We've purchased a number of cars from Lithia of Reno and have always received great customer service.,
Feb 03, 2025
The process was so smooth.
The process was so smooth. I live out of state and they gave excellent service and delivered me the car.
Jan 28, 2025
They delivered the car to me personally and followed up
They delivered the car to me personally and followed up and answered all my questions.
Jan 23, 2025
The whole process was really easy and fast everybody
The whole process was really easy and fast everybody there is really nice and they give you the car super clean.
Chance Robinson
Product Specialist
Nov 30, 2024
They were very professional and the salesmen were great.
They were very professional and the salesmen were great. Very accommodating. No complaints at all.